Bright Horizons, founded in 1986, is a global provider of child care, early education, and workforce education services. Headquartered in Newton, Massachusetts, Bright Horizons partners with employers and families, offering a range of solutions such as on-site child care centers, back-up care, educational advisement, and more.
How to Reach Bright Horizons Headquarters HQ
- 📞 Bright Horizons Corporate Office Phone Number: 1-617-673-8000
- 📞 Bright Horizons Customer Service: Varies by program; for back-up care or general inquiries, refer to your employer’s Bright Horizons portal or call the main line above.
- 🕒 Office Hours: Monday through Friday, 8:00 AM to 5:00 PM (Eastern Time)
- 📍 Corporate Address:
Bright Horizons Family Solutions
2 Wells Avenue
Newton, MA 02459, USA - 🌐 Website: https://www.brighthorizons.com/
Bright Horizons’ Corporate Structure and Operations
Bright Horizons offers a variety of programs and services centered around child and family well-being. Key areas include:
- Early Education & Child Care: On-site child care centers, preschool programs, and enrichment activities.
- Back-Up Care: Temporary or emergency care for children, elders, and adults when regular arrangements fall through.
- EdAssist Solutions: Workforce education and student loan support programs for employees of corporate clients.
- College Coach®: Personalized support and guidance for parents and their college-bound students.
Bright Horizons competes with other child care and educational service providers, emphasizing high-quality early education, corporate partnerships, and flexible care solutions for busy families. Competition includes, Goddard Systems, Care.com, The Learning Experience, Kindercare, and Life Care.
Common Concerns and Feedback
Families and clients often praise Bright Horizons for:
- High-Quality Curriculum & Care: Age-appropriate educational programs and a focus on child development.
- Corporate Partnerships: Convenient on-site or near-site centers and back-up care, often subsidized by employers.
- Professional Staff: Trained educators and caregivers dedicated to children’s growth and well-being.
However, some frequent concerns include:
- Cost & Affordability: Premium tuition or fees, especially when not supplemented by an employer.
- Waitlists & Availability: High demand can lead to limited openings in certain locations.
- Communication & Scheduling: Occasional feedback about timely updates, scheduling logistics, or billing inquiries.
Sharing both positive feedback and constructive criticism helps Bright Horizons refine its services and helps families know what to expect when enrolling their children or leveraging workforce benefits.
Frequently Asked Questions (FAQs)
Q1: How do I enroll my child in a Bright Horizons child care center?
Contact the center you’re interested in directly or visit the Bright Horizons website to find locations. Many centers have waitlists, so inquire early for availability and enrollment details.
Q2: Does Bright Horizons offer back-up care for adults or elders?
Yes. If your employer provides back-up care benefits through Bright Horizons, you can access short-term care solutions for seniors or adults who require in-home assistance.
Q3: How can I contact Bright Horizons customer service?
Use the main corporate phone number (1-617-673-8000) or visit the website for program-specific contact information. You may also check with your employer’s HR department if they sponsor Bright Horizons services.
Q4: Are Bright Horizons centers licensed and accredited?
Licensing varies by state, and many centers pursue accreditation from organizations like the National Association for the Education of Young Children (NAEYC). Ask your local center about specific credentials.
Q5: How do I apply for a job at Bright Horizons?
Visit the Bright Horizons Careers page for available positions, including teaching roles, center management, and corporate opportunities.
Share Your Experience with Bright Horizons
Have you enrolled in Bright Horizons child care, used back-up care services, or interacted with their corporate office? We’d love to hear from you!
- ⭐ Rate the Company: Offer a rating from 1 to 5 stars.
- ✍️ Write a Review: Share insights on educational quality, caregiver attentiveness, or overall satisfaction.
- 📷 Upload Photos: Include snapshots of your center’s facilities, children’s activities, or relevant documentation.
Your feedback is valuable! Sharing your experiences helps other families and employers learn about Bright Horizons’ programs, staffing, and environment.
Disclaimer
CorporateOfficeHeadquarters.com is an independent platform providing corporate contact information and a space for users to leave reviews about their experiences with corporate offices. This website is not affiliated with Bright Horizons Family Solutions. The information and reviews are services offered by CorporateOfficeHeadquarters.com.