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Reach Duke Energy Corporate Office Headquarters

Reach Duke Energy Corporate Office Headquarters

Duke Energy’s corporate office is located in Charlotte, North Carolina. This post provides detailed insights into Duke Energy, including their main office address, contact numbers, and an overview of the company’s services in the energy sector. Also included are customer reviews, ratings, and complaints regarding Duke Energy.

How To Contact Duke Energy Corporate Office Headquarters HQ

Duke Energy Headquarters Address:

Duke Energy Corporation
550 South Tryon Street
Charlotte, NC 28202
United States

Duke Energy Corporate Office Contact Information:

Duke Energy Corporate Office Phone Number: 1-800-488-3853
Duke Energy Customer Service Phone Number: 1-800-777-9898
Duke Energy Complaint Department: Use the customer service number provided
Duke Energy Email Help and Chat: Contact form available on their website

Map and Directions to Duke Energy HQ

Duke Energy Company Bio:

Duke Energy is one of the largest energy holding companies in the United States, providing electricity to millions of customers. The company is known for its commitment to sustainability, renewable energy, and innovation in the energy sector.

Services and Products:

Duke Energy offers:
– Electricity generation, transmission, and distribution
– Natural gas distribution
– Renewable energy solutions
– Energy management and efficiency programs

Customer Focus:

Duke Energy focuses on serving residential, commercial, and industrial customers with reliable energy services and a commitment to environmental stewardship.

Duke Energy Competitors:

Key competitors in the energy sector include Xcel Energy, Southern Company, Dominion Energy, and NextEra Energy – FPL.

Duke Energy Customer Reviews and Ratings:

Customer reviews of Duke Energy vary, with some appreciating the reliability of service and customer support, while others may express concerns about billing practices, rate increases, and response times to outages.

Duke Energy Complaints and Issues:

Common complaints may include issues related to billing, service interruptions, and customer service experiences. Duke Energy addresses these concerns through its customer service department and regional offices.

Duke Energy Official Website:

For more information about their energy services, sustainability efforts, and customer resources, visit Duke Energy’s Official Website.

Why Trust Corporate Office Headquarters?

CorporateOfficeHeadquarters.com aims to provide accurate and current information about companies like Duke Energy. Our goal is to be a trusted resource for comprehensive corporate details and customer insights in the energy sector.

Disclaimer

Note: Corporate Office Headquarters is not officially affiliated with Duke Energy. The content provided is for informational purposes only and serves as a platform for customer reviews, complaints, ratings, and feedback.

Sharing Your Experience with Duke Energy – Complaints, Reviews, Feedback, and Comments

We invite you to share your experiences with Duke Energy’s services, customer care, and overall satisfaction. Your feedback is valuable in helping others make informed decisions about energy providers. Feel free to leave your comments and reviews below.

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Duke Energy Disappointing IsPayment Issue

February 11, 2025

Duke Energy Fails to Honor Their Word. Duke Energy has become unreliable and dishonest. On January 8, 2025, I spoke with four different representatives about my enrollment in the budget billing program. After much back and forth, a supervisor confirmed that I would be re-enrolled in the program on February 2, 2025, at a rate of $104 per month. I even received a letter dated January 7, 2025, and an email confirming my re-enrollment. However, in February, I received a billing statement for $256.15, due March 3, 2025. After speaking with two more representatives and another supervisor, I was again assured that I would be reinstated on the budget plan. On February 6, I received a text confirming my reinstatement, but at $108 per month instead of the agreed $104. Despite all of these confirmations, my account still reflects the $256.15 balance. I am 75 years old and on a fixed income. When I asked to speak with a manager, I was repeatedly told they were unavailable, and I have yet to receive any follow-up. After nine years as a loyal Duke Energy customer, always paying on time, I am extremely disappointed in their lack of accountability. I don’t know who to turn to for help, but it’s clear Duke Energy does not care about keeping their word. I simply cannot afford to pay the incorrect balance if they do not fix this issue.

Vada Volcy