Xcel Energy is a major regulated electric and natural gas utility headquartered in Minneapolis, Minnesota. This page provides updated Xcel Energy corporate office and headquarters information, including the Xcel Energy corporate address at 414 Nicollet Mall, HQ phone number, customer service contacts, outage and emergency numbers, complaint guidance, claims information, and escalation tips.
Xcel Energy Corporate Office and Headquarters Information
Xcel Energy’s corporate office and headquarters are located at 414 Nicollet Mall in Minneapolis, Minnesota. This is the main Xcel Energy headquarters address for corporate office correspondence, investor-related mail, governance matters, and formal written communication.
- Company Name: Xcel Energy Inc.
- Stock Symbol: XEL
- Xcel Energy Corporate Address: 414 Nicollet Mall, Minneapolis, MN 55401, USA
- Xcel Energy Corporate Phone Number: 1-612-330-5500
- Residential Customer Service: 1-800-895-4999
- Electric Outage Number: 1-800-895-1999
- Gas Emergency Number: Call 911 first, then Xcel Energy at 1-800-895-2999
- Official Website: xcelenergy.com
- Customer Support: Xcel Energy Customer Support
- Contact Support Page: Xcel Energy Contact Support
- Investor Relations: Xcel Energy Investor Relations
Emergency warning: If you smell natural gas, suspect a gas leak, see a downed power line, or believe there is an immediate danger, leave the area and call 911. Do not use a public comment, email, or website form for emergency utility issues.
About Xcel Energy
Xcel Energy is a regulated electric and natural gas utility serving customers across parts of Colorado, Michigan, Minnesota, New Mexico, North Dakota, South Dakota, Texas, and Wisconsin. The company provides electricity, natural gas, renewable energy programs, outage response, energy efficiency programs, and related utility services.
Readers often search for Xcel Energy headquarters, Xcel Energy corporate office, Xcel Energy corporate address, Xcel Energy headquarters address, Xcel Energy HQ, and Xcel Energy Minneapolis address when trying to reach the company beyond a local customer service issue. For most billing, outage, service, or account concerns, however, customers should start with Xcel’s customer support or emergency route before contacting the corporate office.
How to Contact Xcel Energy About a Complaint
If you need to complain about Xcel Energy, start with the support route connected to your account, state, and service address. Utility complaints often require account verification, meter information, service location details, billing history, outage records, or prior case numbers.
- Billing complaints: Have your account number, service address, bill dates, payment confirmations, and prior customer service case numbers ready.
- Outage complaints: Report active outages through Xcel’s outage tools or by calling 1-800-895-1999. Keep outage dates, times, and restoration notices.
- Gas leak or emergency concerns: Leave immediately, call 911, and then call Xcel at 1-800-895-2999.
- Start, stop, or move service issues: Keep move dates, confirmation numbers, deposits, service address details, and account emails.
- Meter or usage disputes: Save usage history, meter readings, photos, bills, and any technician notes.
- Claims or property damage: Use Xcel’s claims process and include photos, repair estimates, receipts, dates, times, and the service address involved.
Xcel Energy Claims and Property Damage Issues
If you believe Xcel Energy equipment, work, outage activity, voltage issues, or another utility-related event caused property damage, review Xcel’s claims process before submitting a claim. Claims usually require supporting documents such as photos, receipts, repair estimates, damaged item details, dates, times, and service location information.
- Xcel Claims Information: Claims Services Policy and Process
- Claims Department Mailing Route: Xcel Energy, Attn: Claims Department, 401 Nicollet Mall – 8th Floor, Minneapolis, MN 55401
- Claims Department Phone: 1-612-215-4512
Claims are different from normal billing or outage complaints. If the issue is an active outage, emergency, gas leak, or downed power line, use the emergency and outage numbers first.
Regulatory Escalation for Utility Complaints
Xcel Energy is a regulated utility. If a billing, service, shutoff, outage-response, meter, deposit, or service-quality complaint is not resolved through Xcel Energy, customers may be able to contact the utility regulator or public utilities commission in the state where the service address is located.
Before filing a regulatory complaint, gather your Xcel account number, service address, billing statements, shutoff notices, payment records, outage records, service tickets, and any written responses from Xcel Energy. Regulatory agencies usually expect customers to try resolving the issue with the utility first unless the matter is urgent or safety-related.
Board, Investor, and Corporate Correspondence
For investor relations, shareholder questions, corporate governance matters, or board-related correspondence, use Xcel Energy’s investor relations and corporate governance resources. The Board of Directors communication route is not the best path for normal billing, outage, or customer-service complaints, but it may be relevant for formal governance concerns.
- Investor Relations Mailing Address: Xcel Energy Inc., Investor Relations, 414 Nicollet Mall, Minneapolis, MN 55401
- Investor Relations Page: Xcel Energy Investor Relations
- Board Correspondence: Corporate Secretary, Xcel Energy Inc., 414 Nicollet Mall, Minneapolis, MN 55401
- Board Email: Bo**************@********gy.com
Fraud and Scam Warning for Xcel Energy Customers
Be cautious with calls, texts, emails, or in-person visits from people claiming to be Xcel Energy and demanding immediate payment to avoid shutoff. Utility scammers may spoof phone numbers, threaten disconnection, request prepaid cards, ask for payment apps, or send fake account links.
Do not provide passwords, banking information, credit card numbers, gift card numbers, or one-time security codes through an unexpected call, text, or email. If you are unsure whether a message is real, hang up or close the message and contact Xcel Energy directly through the official website or a verified phone number.
Xcel Energy Competitors and Related Utility Companies
Xcel Energy operates in the regulated electric and natural gas utility industry. Related utility companies and competitors may include Duke Energy, DTE Energy, ComEd, FPL, SDG&E, Southern Company, PG&E, Dominion Energy, and other regional electric and natural gas providers.
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Frequently Asked Questions About Xcel Energy Corporate Office
Where is Xcel Energy headquarters?
Xcel Energy’s headquarters are located at 414 Nicollet Mall, Minneapolis, MN 55401, USA.
What is the Xcel Energy corporate office address?
The Xcel Energy corporate office address is 414 Nicollet Mall, Minneapolis, MN 55401. This address is commonly used for Xcel Energy headquarters and corporate correspondence.
What is Xcel Energy’s corporate phone number?
Xcel Energy’s corporate phone number is 1-612-330-5500. For residential customer service, Xcel lists 1-800-895-4999.
How do I report an Xcel Energy power outage?
Report an electric outage online, through Xcel’s outage tools, by texting OUT to 98936, or by calling 1-800-895-1999.
What should I do if I smell gas?
Leave the area immediately, call 911, and then contact Xcel Energy at 1-800-895-2999. Do not use electrical switches, phones, or open flames near a suspected gas leak.
How do I file a complaint against Xcel Energy?
Start with Xcel Energy customer service or the support route tied to your issue. If the matter remains unresolved, you may be able to contact the public utilities commission or utility regulator in the state where your service address is located.
Can CorporateOfficeHeadquarters.com resolve my Xcel Energy issue?
No. CorporateOfficeHeadquarters.com is not affiliated with Xcel Energy and cannot access accounts, bills, outage records, claims, service orders, meters, or payment records. This page provides public corporate office and complaint information for reader convenience.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate office, headquarters, company contact, complaint, and escalation information for major companies. Our goal is to help readers find public-facing corporate details, understand where a company is headquartered, and share experiences through reviews and comments.
Page Update Note
This Xcel Energy corporate office page was updated on July 6, 2026 to confirm the Minneapolis headquarters address at 414 Nicollet Mall, update Xcel Energy phone numbers, add outage and gas emergency contacts, include claims information, improve utility complaint guidance, and address common searches for Xcel Energy headquarters, Xcel Energy corporate address, Xcel Energy HQ, and Xcel Energy Minneapolis office information.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Xcel Energy Inc., any Xcel Energy subsidiary, public utility commission, regulatory agency, service territory, contractor, or emergency response department. This page is for informational purposes only. Company names, trademarks, logos, phone numbers, addresses, and website links are the property of their respective owners and may change at any time. For emergencies, call 911 or the appropriate utility emergency number.
Share Your Experience with Xcel Energy
Have you contacted Xcel Energy corporate office, customer service, billing, outage support, claims, or a state utility regulator about an Xcel Energy issue? Share your experience in the comments below. Your feedback helps other readers understand how Xcel Energy handles corporate-office complaints, billing concerns, outage issues, gas or electric service problems, claims, and customer escalations.