Epic Systems Corporation is a healthcare software company headquartered in Verona, Wisconsin. Hospitals, clinics, healthcare organizations, consultants, job applicants, vendors, and patients often look for Epic corporate-office information when they need the correct contact for software support, UserWeb access, training, MyChart questions, careers, vendor inquiries, or general corporate communication.
- Epic headquarters and phone
- UserWeb and customer support
- MyChart and patient questions
- Consultant and training contacts
- Careers, vendors, and media
- Frequently asked questions
Epic Systems Corporate Office and Headquarters
- Company: Epic Systems Corporation
- Headquarters: 1979 Milky Way, Verona, WI 53593
- Main phone: 1-608-271-9000
- General email: info@epic.com
- UserWeb support: userwebsupport@epic.com
- UserWeb phone: 1-608-777-3456
- Official contact page: Epic Contact Us
Which Epic Contact Should You Use?
| Issue | Best contact |
|---|---|
| Epic customer / UserWeb | userwebsupport@epic.com / 608-777-3456 |
| Epic training | training@epic.com |
| Consultant inquiry | consultantinquiries@epic.com |
| Patient / MyChart help | mychartsupport@epic.com and your healthcare organization |
| Job application | careers@epic.com |
| Media inquiry | media@epic.com |
UserWeb and Customer Support
Epic’s UserWeb support team helps with access to Epic’s online customer portal and related setup or documentation issues. Epic’s published UserWeb support hours are Monday-Friday, 8 a.m.-5 p.m. Central Time. Healthcare organizations that use Epic typically also maintain their own internal IT and application-support teams.
MyChart and Patient Questions
MyChart is used by many healthcare organizations that run Epic software, but each health system controls its own patient portal, account provisioning, records, and local policies. If you cannot sign in, need a password reset, or have a question about your medical information, start with the health system or clinic shown on your MyChart account.
Consultants, Vendors, and Training
Epic maintains separate contacts for consultants, certification environments, training, and vendors. Consultant inquiries can go to consultantinquiries@epic.com, training questions to training@epic.com, and vendor/developer inquiries through Epic’s vendor and interoperability resources.
How to Escalate an Epic Support Issue
- Identify whether you are a patient, healthcare customer, consultant, vendor, applicant, or media contact.
- Use the specialized Epic contact for that category.
- For healthcare-system users, involve the organization’s internal IT or Epic application team first.
- Keep UserWeb case numbers, organization details, and prior correspondence available.
- Use the Verona headquarters only for company-level communication when the specialized support route is not appropriate.
About Epic Systems
Epic develops electronic health record and healthcare software used by hospitals, clinics, and health systems around the world. Its Verona campus remains the company’s headquarters and primary corporate location.
Related Technology Corporate Office Pages
Epic Systems FAQs
Where is Epic headquartered?
Epic Systems Corporation is headquartered at 1979 Milky Way, Verona, WI 53593.
What is Epic’s main phone number?
Epic’s main office phone is 1-608-271-9000.
How do I contact Epic about MyChart?
For most MyChart access or medical-record questions, contact your healthcare organization first. Epic also lists mychartsupport@epic.com for MyChart-related inquiries.
What is Epic UserWeb support?
UserWeb support is available at 1-608-777-3456 and userwebsupport@epic.com.
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