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Greystar Corporate Office Headquarters

How To Contact Greystar Corporate Office Headquarters HQ

Greystar Corporate Office Address:
10375 Richmond Avenue Suite 900
Houston, TX  77042 USA

Corporate Phone Number: 1-713-953-7007
Website: Greystar Properties

Greystar’s competition in the property management space includes BH Management, Cushman & Wakefield, Bozzuto, Morgan Properties, Lincoln Property Co., and Avenue5 Residential.

CorporateOfficeHeadquarters.com is a company/website that provides contact information for large corporations like Greystar Property Management. This includes both positive reviews and complaints, as well as the ability to reach out directly with your thoughts or feedback on their service.

Greystar Corporate Office

CorporateOfficeHeadquarters.com is not associated with Greystar. This website is for information, reviews, feedback, ratings, and complaint purposes only.
 

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  1. Ok, where to start??? First off, JILL IS AWESOME and by far the most professional and respectful associate in the whole office!!!!!!!!!!!!!!!!!!!!
    The apartments here are nice on the inside, but make sure you do a thorough walk-through! When I initially moved in, there was a massive amount of mold outside of the front door; on the floor to the side of the door and going up the wall. When I notified the office, hot water was all that was used!
    When I went to give my daughter a bath, I bent down and the rims under the wall part of the tub were filled with red grime and so dirty that I had to spend about an hour or so to thoroughly clean the tub. I had to have the carpets throughout the home shampooed twice prior to my move in and that still didn't make them any better; the dark spots in the carpet where heavy traffic was is still very prevalent and they were hard feeling to the touch!
    The breezeways are completely dirty at all times and could be blown out at least twice a week to get rid of the debris that blows in daily, but I see that is not on the top of the priority list with all of the maintenance men riding around on their little golf carts all day; even to pick up trash on the grass as they drive on the grass and sidewalks; who does that?!?!?!?!
    The steps are HORRIBLE!!!!!!!! There is spit or cigarette buts on them and lets not mention the massive amounts of webs & bugs in them! Its hard to get my daughter outside the door sometimes because she's so afraid of bugs and they are all over the breezeways and stuck on the steps.
    I digress, another thing that has to be noted is that I've only been here for 4 months and I have already seen 3 people in my building (1 couple was only here for maybe a month) move out and at least 1-2 weeks later, someone else was moving in; there is no way that these apartments could have been properly cleaned and disinfected for the next tenant in that small amount of time!
    Ok, here's more, the staff is absolutely HORRIBLE!!! They lack professionalism, they are very young, and you can forget trying to get someone on the phone to discuss something; you're better off going into the office and waiting about 20 minutes for someone to acknowledge you and actually try to help you maybe about 10-15 minutes later! The grounds of the apartment complex are nice, but for some reason, they have 2 pools (one is almost always out of service), a doggie park and NO PLAYGROUND FOR CHILDREN!!!!!! I am at a complete loss with that one!!
    If you ever are told something from someone in the office regarding your financial account, or your stay here at all, make sure you record it, date, time and person with whom you spoke with because they are quick to say, nope, I didn't say that!!!!!!!!!! My rental account was messed up (a mistake made on the office personnel's part) and I am now forced to rectify that mistake oh and one more thing……..no one called me regarding said mistake; THEY SENT ME AN EMAIL!!!!!!!!!!!!!!!!!!!!!!!!
    The walls are paper thin, as I can hear my next door neighbors close their kitchen cabinets and I can hear my downstairs neighbor's music; living room and bedroom; I can even hear their bathroom fan on and smell anything that they may be cooking.
    The trash is a WHOLE different story….we pay for trash (well it shows up on my bill every month so I guess I pay for it, not sure for what though) but there seems to be a heap of trash built up at the only trash receptacle in the whole complex for months at a time, not sure why there's only one either!! There are mattresses, box springs, couches and so many other large items just sitting there with this very tiny sign that says "no dumping" which I promise you NO ONE SEES THIS!!!!!!!!!!!!!!!!!
    Drivers FLY through the parking lots paying no mind to the signs posted & never mind the fact that a child may be playing nearby or riding their bicycle; even the UPS man comes flying through here in his box box truck.

     
  2. I am a resident at the Pinnacle at Union Hills in Phienix, Arizona and have been for almost 3 years. There are some major issues with my unit that have not been fixed and are health issues.
    The Windows in my eat-in area let large amounts of water in every time it rains. I have pictures and videos of exactly how much comes in. The Windows themselves are severely damaged and the areas around them show water damage and mold. I first informed the manager of this issue early in my lease. She sent out maintenance, window specialists and a roofer to see why they are leaking. None of them fixed the issue or did anything for that matter. After numerous emails about the problem, I was told by an office manager that Windows are going to leak when there is blowing rain. I find this completely unacceptable. Monsoon season is coming and I need new Windows and they need to be sealed properly. I also need the issues caused by the water in surrounding areas fixed.
    In my first 3 months at the residence, my shower in the master bathroom was leaking into the wall that it shared with my closet. Every time I would take a shower, the carpet in my closet would puddle with water and I could hear the water dripping in the wall. Maintenance fixed the leak, and they had someone come replace the baseboards that were water damaged, but the carpet is still there and there is mold inside the wall. They had the wall cut open and I took pictures of the mold. The office tells me it isn't mold, but it is very clearly black mold. My closet still smells musty. My toddler is allergic to mold and she has reactions whenever she is in my bedroom. The last person that came to look at the closet said they were going to get something from their truck and then return, but left and never came back. I emailed the apartment manager to inform them and all she said was, "That is strange. I will see what I can do. ". Haven't heard anything since.
    The net issue is roaches. The office has been great about getting me on the spray list regularly. Unfortunately, spraying is not taking care of the issue. I have large roaches on walls and ceilings frequently. I have taken pictures of every roach I have found in the unit and I have over 80 pictures. I cannot have massive amounts of roaches in an apartment that my daughter lives in.
    I need to speak with someone who can help me remedy these issues immediately but no one will help.

     
  3. I am a resident at the Pinnacle at Union Hills in Phoenix, Arizona and have been for almost 3 years. There are some major issues with my unit that have not been fixed and are health issues.
    The Windows in my eat-in area let large amounts of water in every time it rains. I have pictures and videos of exactly how much comes in. The Windows themselves are severely damaged and the areas around them show water damage and mold. I first informed the manager of this issue early in my lease. She sent out maintenance, window specialists and a roofer to see why they are leaking. None of them fixed the issue or did anything for that matter. After numerous emails about the problem, I was told by an office manager that Windows are going to leak when there is blowing rain. I find this completely unacceptable. Monsoon season is coming and I need new Windows and they need to be sealed properly. I also need the issues caused by the water in surrounding areas fixed.
    In my first 3 months at the residence, my shower in the master bathroom was leaking into the wall that it shared with my closet. Every time I would take a shower, the carpet in my closet would puddle with water and I could hear the water dripping in the wall. Maintenance fixed the leak, and they had someone come replace the baseboards that were water damaged, but the carpet is still there and there is mold inside the wall. They had the wall cut open and I took pictures of the mold. The office tells me it isn't mold, but it is very clearly black mold. My closet still smells musty. My toddler is allergic to mold and she has reactions whenever she is in my bedroom. The last person that came to look at the closet said they were going to get something from their truck and then return, but left and never came back. I emailed the apartment manager to inform them and all she said was, "That is strange. I will see what I can do. ". Haven't heard anything since.
    The net issue is roaches. The office has been great about getting me on the spray list regularly. Unfortunately, spraying is not taking care of the issue. I have large roaches on walls and ceilings frequently. I have taken pictures of every roach I have found in the unit and I have over 80 pictures. I cannot have massive amounts of roaches in an apartment that my daughter lives in.
    I need to speak with someone who can help me remedy these issues immediately.

     
  4. It seems ridiculous that if you live in a apartment complex for 8 yrs that you move to another unit you have to pay another deposit and market rate. I f could have found another place to live I would have. They make promises and don't keep them.

     
  5. What a horrible place to live. I currently stay at Station at MacArthur in Irving. This property has changed owners again. The front leasing office Manager does not know how nor chooses to deal with complaints properly. I've paid my high rent faithfully every month. I've had to contend with 5 mice, resident who overcrowd the parking lot with 4 and 5 cars, where paying residents have to risk their lives in the dark when coming in late. NO SECURITY!!!!. I live next door to a NYMPHOMANIAC. All times of night can't sleep due to her at nigh activities. When I complain to management to address it they just sit around looking at each other searching on how to address it. A simple pen to the paper and stick it inside her mailbox would suffice. They sit in that office all glammed up and can't do the simple thing, write a note. This has gone on for at least 4 months. I've loss days of work due to a lack of sleep. Now had it been front of family or loved ones experiencing this it might had a different outcome. When i ask for a credit for missing work they simple ignore it and says just suck it up and deal with it.
    I advised management today that someone will get hurt on this property because maintenance walks into units without proper notification. I've seen many times and have notified some guys to be careful when entering these units. I've been walked in several times and this is frightful. There gonna try it on the wrong tenant and take them for a robber. They'll just cover it up, like they do everything else. I've tried reaching out to Corporate and their just as incompetent as the manager they hire. Businesses don't keep good tenant by mistreating them and not responding to complaint. They just receive bad blogs about how horrible the properties are ran. Mold infested and old apartment complex.

     
  6. I lived at Bella Vista IN Elk Grove, CA. and terminated my lease early due to job loss, high rent, high vacancy rates, lower renting standards for new residents. I paid rent on time and was a good resident of the community. Upon leaving, I paid my rent penalty of $2300 and appropriate charges. Mgt. then decided to remodel my apt and charge me an added $60.00 to help clean it up after a total remodel even though I was instructed to only clean windows and vacuum carpet. The office girls just cannot find it in them to walk down the asphalt in their high heels and due the inspections they are required to. Had to deal with homeless coming through the complex several nights a week and ravaging the dumpsters to get bottles and cans to return and, exit gates not working properly so residents can have more than one place to enter/exit the facility (fire concern here?????) What a place. So glad to be out after 8 months. Although it was just painted, the complex is still run down with raised concrete sidewalks, cracked asphalt driveways, poor exterior lighting and very high turnover and high vacancy rates. Not a place to feel safe or free to be yourself.

     
  7. Stay away from Greystar and any property they manage. The managers of the complex I live in have treated me like crap since the apartment above me had a "loose hose" and my apartment got flooded because of it. I have been treated like garbage and ignored. I've been promised a phone call on three separate occasions and have never gotten called. Work has been pushed back, no notifications. It has been a major headache and no one provides any empathy for the situation at all. I pay my rent on time, I never cause problems. I cannot stand living here anymore. And my rent is not cheap.

     
  8. No repairs if you put the request in writing which is a legal necessity in Oregon. There is a "repair line" that is not made available by staff. We have lived without an oven, dryer, or drains that drain for three months now. We pay rent, but they want $400.00 for unexplained miscellaneous charges. This is a no fault eviction state, so we can't complain to the staff.

     
  9. Canyon Creek in Wilsonville, Oregon was ok until Greystar took over. It is an "uptight nervous" place. Residents are freaked out by the added fees and harassment by staff. I was walking my dog and the manager came out and yelled art a girl for walking the dog for a resident. She apparently lives somewhere else and walks dogs for a living. There is no parking space at Canyon Creek in Wilsonville. The trash situation is crazy. No one is friendly now because they are afraid of the neighbors saying something and staff retaliating against them. It is a stressful place to live! We all have to be "Anonymous" because Oregon is a "NO FAULT" eviction state. This means women and children get thrown to the cement for no reason! The police cannot help you here.

     
  10. I moved from a Graystar community in West Valley City, Utah. Everything was finalized November 28, 2015. Out of a $300.00 deposit I was supposed to get back $77.00. I left the place a lot cleaner than I found it. Cleaned everything, including under the fridge and stove. They charged me for a blind that had normal wear and tear. I had been there 3 years and the blind was such cheap plastic it was amazing it lasted 3 years. ***Haven't seen a check from them yet.*** Mary Carter Overlook Point WVC, Ut. formerly Apt 197.

     
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