Prada USA manages the luxury fashion brand’s operations in the United States, including boutiques, online sales, distribution, and client services. Prada is known for ready-to-wear clothing, handbags, leather goods, footwear, accessories, beauty products, and luxury home collections.
Prada Corporate Office and Contact Information
- Company: Prada USA Corp.
- Prada USA Corporate Office Address: 610 West 52nd Street, New York, NY 10019
- Prada Corporate Office NYC Phone Number: 1-212-307-9300
- Prada Client Service Phone Number: 1-877-997-7232
- Prada Client Service Email: cl*********************@***da.com
- Prada Contact Form and Live Chat: Contact Prada Client Service
- Prada USA Website: www.prada.com/us
- Parent Company: Prada S.p.A. and Prada Group
Where Is Prada Headquarters?
Prada has separate United States and global headquarters. Prada USA Corp. is based at:
610 West 52nd Street
New York, NY 10019
United States
Older directories may show 609 West 51st Street. Current Prada terms, corporate filings, and recent business records identify 610 West 52nd Street as the Prada USA corporate address.
The Prada Group’s global registered office is:
Prada S.p.A.
Via Antonio Fogazzaro, 28
20135 Milan, Italy
The New York corporate office should not be confused with Prada’s retail boutiques. Customers looking for a store appointment, boutique phone number, or local hours should use the official Prada store locator.
Choose the Correct Prada Contact Route
| Reason for Contact | Best Prada Contact |
| Online order, delivery, return, refund, or product question | 1-877-997-7232 |
| Email Prada Client Service | cl*********************@***da.com |
| Submit a written complaint or use live chat | Prada contact page |
| Start an online return | Prada return portal |
| Repair or product-care request | Prada repairs information |
| Boutique appointment or local store issue | Find the appropriate Prada store |
| Prada USA corporate or business matter | 1-212-307-9300 |
Prada Client Service hours are Monday through Saturday from 9 a.m. to 10 p.m. and Sunday from 9 a.m. to 8 p.m. Eastern Time.
Prada Orders, Returns, Repairs and Complaint Help
For an online order or product complaint, begin with Prada Client Service at 1-877-997-7232, by email at cl*********************@***da.com, or through the official contact form.
Before contacting Prada, gather:
- The purchase date and Prada store or website used
- The product name and a general description of the issue
- Shipping and delivery information, when applicable
- Photographs of damage, packaging, or product defects
- Dates and summaries of previous calls, emails, or store visits
- The specific resolution being requested
Ask for a case or reference number and retain copies of all written correspondence. If a boutique issue remains unresolved, contact the store manager and then submit the details through Prada Client Service.
Prada currently allows eligible online purchases to be returned free of charge within 30 days of delivery. Products generally must be unworn, unaltered, complete with their original tags and accessories, and returned in their original packaging with proof of purchase. Personalized products and certain opened beauty or fragrance products may not qualify.
Prada offers repair services on a case-by-case basis. Customers can bring the item to a Prada boutique or contact Client Service. Using an unauthorized repair or cleaning service may affect Prada’s ability to service the product later.
About Prada USA and Prada Group
Prada’s history began in 1913 when Mario Prada opened the brand’s first store in Milan’s Galleria Vittorio Emanuele II. The company became known for finely crafted leather goods, travel items, and accessories before expanding into ready-to-wear fashion, footwear, beauty, jewelry, and home collections.
Prada USA Corp. oversees significant portions of the brand’s United States operations. The company is part of Prada Group, whose portfolio includes Prada, Miu Miu, Church’s, Car Shoe, Versace, Marchesi 1824, and Luna Rossa.
Prada products are sold through official boutiques, Prada.com, and authorized retailers. The company advises customers seeking authentic merchandise to use its official stores, website, or authorized retail network.
Prada Competitors and Related Corporate Office Pages
Prada competes with international luxury fashion houses offering designer apparel, handbags, leather goods, footwear, jewelry, and accessories. Related corporate office pages include:
These companies maintain separate corporate, client-service, boutique, repair, and parent-company contact routes. Customers should use the route provided by the company involved rather than contacting an unrelated luxury brand.
Prada Reviews and Complaints
There are currently no reader-submitted Prada reviews displayed on this page. Customers are invited to provide factual, firsthand feedback about:
- Prada boutique visits and client-advisor service
- Online ordering and product availability
- Shipping, delivery, and signature requirements
- Returns, exchanges, refunds, and cancellations
- Handbag, footwear, clothing, or accessory quality
- Repair requests and product-care assistance
- Prada Client Service response and complaint resolution
Helpful reviews identify the store or purchase method, explain what happened, describe the support route used, and state whether the issue was resolved. Reviews represent individual customer experiences and should not be treated as universal statements about Prada.
Prada Corporate Office FAQs
Where is the Prada corporate office in NYC?
Prada USA Corp. is located at 610 West 52nd Street, New York, NY 10019.
What is the Prada corporate office phone number?
The Prada USA corporate office phone number is 1-212-307-9300.
What is Prada’s customer service number?
Prada Client Service can be reached at 1-877-997-7232.
What is the Prada customer service email address?
The official email for Prada Client Service in the Americas is cl*********************@***da.com.
What are Prada Client Service hours?
Prada lists hours of 9 a.m. to 10 p.m. Monday through Saturday and 9 a.m. to 8 p.m. Sunday, Eastern Time.
Where is Prada Group headquarters?
Prada S.p.A.’s registered office is at Via Antonio Fogazzaro, 28, 20135 Milan, Italy.
How do I file a complaint with Prada?
Contact Client Service by phone, email, live chat, or the official contact form. Explain the issue, provide supporting documentation privately, request a case number, and clearly state the resolution you are seeking.
How long do I have to return an online Prada purchase?
Eligible Prada.com purchases may generally be returned within 30 days of delivery when the merchandise meets the current return conditions.
Can Prada repair a handbag or another product?
Prada evaluates repairs individually. Bring the product to an official Prada store or contact Client Service for assistance.
Official Prada Resources
- Prada United States Website
- Prada Client Service and Contact Form
- Prada Frequently Asked Questions
- Start an Online Return
- Prada Returns Information
- Prada Maintenance and Repairs
- Prada Authenticity Information
- Prada Store Locator
- Prada Group Corporate Website
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate office, headquarters, phone number, complaint-route, and review information for companies such as Prada USA. We distinguish corporate information from customer-service contacts, boutique details, and reader-submitted feedback.
Disclaimer
CorporateOfficeHeadquarters.com is an independent website and is not affiliated with Prada USA Corp., Prada S.p.A., or Prada Group. This page is provided for informational, review, and complaint purposes. Addresses, telephone numbers, hours, and company policies can change, so verify time-sensitive information through an official Prada resource.
Page Update Note
This page was reviewed and updated on August 25, 2026, with the current Prada USA corporate address, corporate phone number, Client Service contacts, return information, repair guidance, and official links.