Shelter Insurance, founded in 1946 as MFA Mutual Insurance Company, is a regional insurance provider offering a variety of personal and commercial coverage options. Headquartered in Columbia, Missouri, Shelter Insurance serves customers primarily in the Midwest and South, focusing on home, auto, life, and business insurance policies.
How to Reach Shelter Insurance Headquarters HQ
- 📞 Shelter Insurance Corporate Office Phone Number: 1-573-445-8441
- 📞 Shelter Insurance Customer Service: 1-800-743-5837
- 🕒 Office Hours: Monday through Friday, 8:00 AM to 5:00 PM (Central Time)
- 📍 Corporate Address:
Shelter Insurance
1817 W. Broadway
Columbia, MO 65218, USA - 🌐 Website: https://www.shelterinsurance.com/
Shelter Insurance’s Corporate Structure and Operations
Shelter Insurance focuses on providing dependable insurance products and services for individuals and businesses. Key offerings include:
- Auto Insurance: Coverage for cars, trucks, motorcycles, and other personal vehicles.
- Home & Property Insurance: Policies for homeowners, renters, and landlords, as well as mobile home and farm coverage.
- Life Insurance: Whole life, term life, and universal life products tailored to individual family needs.
- Business Insurance: Commercial policies covering liability, property, and specialized needs for small and medium-sized enterprises.
Shelter Insurance competes with other regional and national insurers such as State Farm, Progressive, and Farmers, focusing on personalized service, local agents, and community engagement.
Common Concerns and Feedback
Policyholders and agents often praise Shelter Insurance for:
- Local Agents & Personalized Support: Accessible and knowledgeable representatives who live in the communities they serve.
- Quick Claims Process: Efficient handling of auto, home, and life insurance claims.
- Community Involvement: Sponsorship of local events, scholarship programs, and charitable efforts.
However, some frequent concerns include:
- Pricing & Premium Adjustments: Reports of rate changes following claims or regional risk factors.
- Coverage Limitations: Policy exclusions or limitations that might require additional riders or policies.
- Regional Availability: Primary service areas are in the Midwest and South, limiting access in other states.
Sharing both positive and constructive feedback helps Shelter Insurance refine its offerings and guides new clients on what to expect from its products and services.
Frequently Asked Questions (FAQs)
Q1: How do I file an insurance claim with Shelter?
You can file a claim online through the Shelter Insurance website, call the claims department, or contact your local Shelter agent for assistance. Ensure you have your policy number and relevant details ready.
Q2: Does Shelter Insurance offer discounts?
Yes, Shelter provides several discounts for things like bundling policies (auto + home), safe driving records, home security systems, and more. Check with your agent or see the Shelter website for eligibility.
Q3: How can I contact Shelter Insurance customer service?
Call the main line at 1-800-743-5837 or your local agent’s office. You can also use the “Contact Us” form on the Shelter website for general inquiries.
Q4: Can I manage my policies online?
Yes, Shelter Insurance offers online account management where you can make payments, review coverage, and update personal details. Create or log in to your Shelter account via the website.
Q5: How do I apply for a job at Shelter Insurance?
Visit the Shelter Insurance Careers page for current job openings and application details in various departments, including claims, underwriting, IT, and more.
Share Your Experience with Shelter Insurance
Have you purchased a Shelter Insurance policy or interacted with their corporate office? We’d love to hear from you!
- ⭐ Rate the Company: Share a rating from 1 to 5 stars.
- ✍️ Write a Review: Provide insights on policy coverage, customer service, or claims experiences.
- 📷 Upload Photos: Include images of claim-related documents, brochures, or agent visits if relevant.
Your feedback is valuable! Sharing your experiences with Shelter Insurance helps others make informed decisions about coverage options and customer service standards.
Disclaimer
CorporateOfficeHeadquarters.com is an independent platform that provides corporate contact information and hosts user reviews about their experiences with corporate offices. This website is not affiliated with Shelter Mutual Insurance Company or Shelter Insurance. The information and reviews are services offered by CorporateOfficeHeadquarters.com.