Sherwin-Williams corporate office and global headquarters is located in downtown Cleveland, Ohio. The Sherwin-Williams Company is a global manufacturer and seller of paints, coatings and related products for homeowners, professional contractors, industrial customers and commercial markets.
This page provides the current Sherwin-Williams headquarters address, corporate office phone number, customer-service information, contact form, credit-request assistance, employment resources and complaint-escalation options.
Important headquarters update: Sherwin-Williams has moved from its longtime headquarters at 101 W. Prospect Avenue. The company’s current global headquarters is located at 1 Sherwin Way, Cleveland, OH 44113. The new headquarters officially celebrated its grand opening in May 2026.
Sherwin-Williams Corporate Office Headquarters
- Company: The Sherwin-Williams Company
- Sherwin-Williams Headquarters Address: 1 Sherwin Way, Cleveland, OH 44113, USA
- Sherwin-Williams Corporate Office Phone Number: 216-566-2000
- Corporate Office Hours: Monday-Friday, 8:30 a.m.-5 p.m. Eastern Time
- Sherwin-Williams Customer Service: 1-800-474-3794 / 1-800-4-SHERWIN
- Credit Request Assistance / Accounts Payables: 216-566-2297
- Safety Data Sheet Requests: sd*@*****in.com
- Customer Contact Form: Sherwin-Williams Contact Us
- Store Locator: Find a Sherwin-Williams Store
- Corporate Contact Page: Sherwin-Williams Corporate Contacts
- Careers: Sherwin-Williams Careers
- Investor Relations: Sherwin-Williams Investor Relations
- Official Website: Sherwin-Williams.com
Where Is Sherwin-Williams Headquarters?
The current Sherwin-Williams global headquarters address is:
The Sherwin-Williams Company
1 Sherwin Way
Cleveland, OH 44113
USA
The company moved into its new downtown Cleveland headquarters through a multi-phase relocation that began in 2025 and concluded in 2026. Sherwin-Williams held the ceremonial grand opening for the new headquarters on May 11, 2026.
The approximately one-million-square-foot headquarters campus includes a 36-floor office tower, a two-story pavilion and an attached parking structure.
Is Sherwin-Williams Still at 101 W. Prospect Avenue?
No. 101 W. Prospect Avenue, Cleveland, OH 44115 was the longtime Sherwin-Williams corporate headquarters and continues to appear in older directories, documents and search results.
Sherwin-Williams occupied the Prospect Avenue headquarters for decades, but the company has now relocated its global headquarters to 1 Sherwin Way in downtown Cleveland.
Customers searching for the Sherwin-Williams corporate address, Sherwin-Williams headquarters address, Sherwin-Williams HQ address or company headquarters should use the current Sherwin Way location rather than 101 W. Prospect Avenue.
What Is the Sherwin-Williams Corporate Phone Number?
Sherwin-Williams currently identifies 216-566-2000 as the telephone number for its corporate office at 1 Sherwin Way.
Corporate-office telephone hours are listed as Monday through Friday from 8:30 a.m. to 5 p.m. Eastern Time.
The headquarters number is best suited to corporate and business matters. Customers who need help with a paint product, purchase, local store experience or other consumer matter should generally begin with customer service at 1-800-474-3794.
Sherwin-Williams Customer Service
Sherwin-Williams customer service can be reached at 1-800-474-3794, also written as 1-800-4-SHERWIN.
The company also provides an online contact form for comments and questions. Sherwin-Williams says responses to homeowner contact-form submissions are generally provided within two to four business days.
Customer service may assist with topics including:
- Paint and stain products
- Product-selection questions
- Color and application questions
- Store experiences
- Product availability
- PaintPerks questions
- Product-performance concerns
- Website feedback
- General customer complaints
For questions involving a purchase at a specific Sherwin-Williams store, keep the receipt and contact the store involved whenever practical. Use the official Sherwin-Williams Store Locator to find the correct location.
Does Sherwin-Williams Have a Customer Service Email?
Sherwin-Williams does not prominently publish a general direct consumer-service email address on its current customer contact page. Instead, the company directs homeowners and general customers to its official online contact form.
Customers searching for a Sherwin-Williams customer-service email or general Sherwin-Williams email address should therefore use the official contact page rather than relying on an unverified email address from a third-party directory.
Sherwin-Williams does publish certain department-specific email addresses. For example, Safety Data Sheet requests can be sent to sd*@*****in.com. Investor-relations inquiries use separate corporate channels.
Sherwin-Williams Human Resources and Careers
A dedicated public Sherwin-Williams Human Resources telephone number for general applicants is not currently listed on the company’s main corporate contact page.
The corporate number 216-566-2000 should therefore not be described as a dedicated HR hotline simply because it reaches headquarters.
People interested in jobs, internships, professional careers, sales positions, manufacturing, distribution, research, technology or driving opportunities should use the official Sherwin-Williams Careers website.
Current employees who need HR, payroll, benefits or employment-record assistance should use the internal employee contact information provided by Sherwin-Williams rather than public customer-service channels.
Sherwin-Williams Credit Department Phone Number
Sherwin-Williams’ current corporate contact page provides 216-566-2297 for assistance with credit-request forms or related reference sheets. The company describes this as its Accounts Payables line for this type of assistance.
This number should not be treated as a universal customer credit or billing department for every Sherwin-Williams account. Customers with a commercial or professional account should use the contact information associated with that account or their Sherwin-Williams representative when applicable.
How to Escalate a Sherwin-Williams Complaint
The best escalation route depends on whether the concern involves a local store, a product, a professional account, a billing issue or another Sherwin-Williams service.
- Start with the store involved: For a local purchase or store-service complaint, speak with the store manager first.
- Keep the receipt and product information: Record the purchase date, store location, product name, color, sheen, size and batch information when available.
- Document a product concern: Photographs can be useful for problems involving finish, coverage, appearance, packaging or alleged product defects.
- Contact customer service: Call 1-800-474-3794 or submit the official online contact form.
- Keep a record: Save emails, contact-form responses, receipts and the names or departments of representatives contacted.
- Request escalation: If initial support cannot resolve the problem, ask whether a district manager, product representative, supervisor or another appropriate department can review it.
- Contact headquarters when appropriate: For an unresolved corporate-level matter, the current headquarters is The Sherwin-Williams Company, 1 Sherwin Way, Cleveland, OH 44113.
Sherwin-Williams Product and Paint Complaints
If a complaint concerns paint performance, keep the product container or label when practical. Important details can include the specific product, color, sheen, lot information, surface preparation, primer used, application method, drying conditions and purchase location.
Because paint-performance questions can depend on surface preparation, environmental conditions and application procedures, Sherwin-Williams may ask for more information before determining the appropriate response.
Begin with the store that sold the product or customer service at 1-800-474-3794. Avoid disposing of relevant receipts or product information until the matter is resolved.
Safety Data Sheet Requests
Customers and professional users searching for a Sherwin-Williams Safety Data Sheet can use the company’s product and industrial resources. Sherwin-Williams also publishes sd*@*****in.com specifically for SDS requests.
Questions involving an urgent exposure, poisoning or medical emergency should be handled through appropriate emergency or poison-control resources rather than an ordinary corporate complaint process.
About Sherwin-Williams
Sherwin-Williams was founded in Cleveland in 1866 by Henry Sherwin and Edward Williams. The company has grown into a major global producer and distributor of paints, coatings and related products.
Its brands include Sherwin-Williams, Valspar, HGTV HOME by Sherwin-Williams, Dutch Boy, Krylon, Minwax, Thompson’s WaterSeal, Cabot and other coating brands.
Sherwin-Williams serves residential, professional, commercial and industrial markets. Its businesses include architectural paints and coatings as well as specialized coatings used in industries such as automotive, aerospace, packaging, wood products, transportation, construction and protective applications.
The company operates thousands of company-owned stores and branches and conducts business in more than 120 countries.
Sherwin-Williams Leadership
Heidi G. Petz serves as Chair, President and Chief Executive Officer of The Sherwin-Williams Company.
Sherwin-Williams is publicly traded on the New York Stock Exchange under the ticker symbol SHW. Shareholders and investors can access SEC filings, annual reports, earnings releases and governance information through the official Sherwin-Williams Investor Relations website.
Sherwin-Williams Competitors and Related Corporate Offices
Sherwin-Williams competes directly with other major paint and coatings manufacturers, including PPG, Benjamin Moore, RPM International and numerous regional and specialty coating companies.
It also competes for consumer and professional paint purchases with major home-improvement and hardware retailers.
- Home Depot Corporate Office — major home-improvement and paint retailer
- Lowe’s Corporate Office — home-improvement retailer offering paint and coatings
- Ace Hardware Corporate Office — hardware and paint retailer
Sherwin-Williams Reviews on CorporateOfficeHeadquarters.com
There are currently no reader reviews published on this Sherwin-Williams CorporateOfficeHeadquarters.com page. Because there is not yet a body of firsthand COH feedback to evaluate, this page does not assign positive or negative complaint trends to Sherwin-Williams.
Customers, professional contractors and others who have dealt directly with a Sherwin-Williams store, customer service, a sales representative or corporate office can share a firsthand experience below.
Frequently Asked Questions
Where is Sherwin-Williams headquarters?
Sherwin-Williams’ current global headquarters is located at 1 Sherwin Way, Cleveland, OH 44113.
What is the Sherwin-Williams corporate office address?
The current Sherwin-Williams corporate address is The Sherwin-Williams Company, 1 Sherwin Way, Cleveland, Ohio 44113.
What is the Sherwin-Williams headquarters phone number?
The Sherwin-Williams corporate office phone number is 216-566-2000.
Is Sherwin-Williams still headquartered at 101 W. Prospect Avenue?
No. 101 W. Prospect Avenue was the company’s longtime Cleveland headquarters. Sherwin-Williams has moved its global headquarters to 1 Sherwin Way in downtown Cleveland.
What is the Sherwin-Williams customer service phone number?
Sherwin-Williams customer service can be reached at 1-800-474-3794, also known as 1-800-4-SHERWIN.
What is the Sherwin-Williams corporate phone number?
The phone number Sherwin-Williams currently identifies for its corporate office is 216-566-2000.
Does Sherwin-Williams have a customer-service email address?
Sherwin-Williams does not prominently list a general consumer customer-service email address on its current contact page. Customers are directed to the company’s official online contact form. Department-specific addresses, such as sd*@*****in.com for Safety Data Sheet requests, are published separately.
What is the Sherwin-Williams HR phone number?
A dedicated public general-purpose Sherwin-Williams Human Resources phone number was not verified. The main corporate number is 216-566-2000, but it should not be presented as a dedicated HR hotline. Job seekers should use the official Sherwin-Williams Careers website.
What is the Sherwin-Williams credit department phone number?
Sherwin-Williams publishes 216-566-2297 for assistance with credit-request forms or related reference sheets through its Accounts Payables line.
Who is the CEO of Sherwin-Williams?
Heidi G. Petz is Chair, President and Chief Executive Officer of The Sherwin-Williams Company.
How do I complain about a Sherwin-Williams store?
Start with the manager at the store involved and retain the receipt and product information. If the issue remains unresolved, call customer service at 1-800-474-3794 or submit the official Sherwin-Williams contact form. Request additional review when necessary.
How do I contact Sherwin-Williams corporate headquarters about an unresolved complaint?
After attempting the appropriate store or customer-service route, unresolved corporate correspondence can be directed to The Sherwin-Williams Company, 1 Sherwin Way, Cleveland, OH 44113. The corporate office phone number is 216-566-2000.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com publishes corporate addresses, headquarters phone numbers, customer-service information, complaint-escalation resources and reader reviews. This Sherwin-Williams page distinguishes the company’s new 1 Sherwin Way global headquarters from its former 101 W. Prospect Avenue address and separates corporate, consumer, credit, careers and product-support contacts.
Page Update Note
This Sherwin-Williams page was updated on August 19, 2026, to replace the former 101 W. Prospect Avenue headquarters with the new 1 Sherwin Way global headquarters, verify the corporate office and customer-service phone numbers, correct the HR information, add current credit-request and SDS contacts, update company leadership and provide clearer complaint-escalation guidance.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with The Sherwin-Williams Company, any Sherwin-Williams store, dealer, distributor, contractor or affiliated paint brand. This page is provided for informational, review, complaint and feedback purposes.
Corporate addresses, phone numbers, hours, products, account procedures and contact methods can change. Confirm important or time-sensitive information directly with Sherwin-Williams before mailing documents, visiting an office or providing private information.
Sherwin-Williams Complaints, Reviews and Feedback
Have you contacted Sherwin-Williams corporate headquarters, customer service, a local Sherwin-Williams store, a sales representative or another department? Share a firsthand review below. Useful feedback may address store service, paint or coating products, product performance, professional accounts, billing, customer support or corporate complaint handling.
Describe what happened, approximately when it occurred, which Sherwin-Williams location or department you contacted and how the company responded. Do not publish account numbers, credit information, payment information, passwords, home addresses or other sensitive personal information.