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  • Synchrony Corporate Office Headquarters, Address, Phone Numbers, Credit Cards, and Complaints

Synchrony Corporate Office Headquarters, Address, Phone Numbers, Credit Cards, and Complaints 

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Synchrony Financial is a consumer financial services company headquartered in Stamford, Connecticut. Synchrony provides retail credit cards, private-label financing, promotional financing, CareCredit, Synchrony Bank savings products, Synchrony Pay Later, secured installment loans, and business financing programs. This page provides updated Synchrony corporate office and headquarters information, including the Stamford address, corporate phone number, customer support routes, fraud contact, complaint escalation options, review themes, and related financial-services resources.

Synchrony Corporate Office and Headquarters Contact Information

Headquarters / Corporate Office Update

Synchrony Financial is headquartered at 777 Long Ridge Road, Stamford, CT 06902. The corporate office phone number associated with Synchrony’s principal office is 1-203-585-2400.

The older version of this page correctly listed 1-866-419-4096 as a Synchrony customer service number, but that number should not be labeled as a dedicated corporate complaints department. Synchrony’s own contact page directs customers to the correct account category first and lists 1-866-419-4096 as a general support number when the correct department is not clear.

For account-specific help, use the route tied to the product: retail credit cards, CareCredit, Synchrony Bank savings products, Pay Later loans, secured installment loans, business accounts, or provider accounts.

How to Contact Synchrony About a Complaint

For most Synchrony complaints, start with the account-specific support route. If the issue involves a retail credit card, sign in through the card partner or use Synchrony’s Find Account page. If it involves CareCredit, use CareCredit support. If it involves Synchrony Bank savings, CDs, money market accounts, or IRAs, use Synchrony Bank support. If it involves fraud or identity theft, use the fraud contact route immediately.

If the complaint involves a payment, dispute, account closure, credit line reduction, card lockout, promotional financing, deferred interest, credit reporting, CareCredit charge, Pay Later loan, or savings-account issue, ask for a case number, dispute number, claim number, or written response. Keep copies of statements, support messages, letters, payment confirmations, merchant receipts, medical provider records, credit bureau notices, and account screenshots.

Choose the Correct Support Route

  • Corporate office or headquarters question: Use Synchrony Financial’s Stamford headquarters address or corporate phone number.
  • General support when unsure where to call: Call 1-866-419-4096.
  • Retail credit card account: Use the account sign-in page, Find Account tool, number on the back of your card, or account statement.
  • Synchrony Bank savings, CDs, money market, or IRA account: Call 1-866-226-5638.
  • CareCredit cardholder account: Call 1-866-893-7864.
  • Fraud or identity theft: Call 1-866-834-3205.
  • Synchrony Pay Later: Use 1-855-945-3576 for Pay in 4 or 1-844-373-4960 for Pay Monthly.
  • Secured installment loan: Call 1-866-220-9432.
  • Business partner account: Existing partners can call 1-800-333-1082; prospective partners can call 1-866-838-0655.
  • CareCredit healthcare provider support: Call 1-800-859-9975.
  • Board or governance communication: Use the Corporate Secretary route; routine account questions should go through customer service first.

What to Have Before Contacting Synchrony

  • The product involved, such as retail credit card, CareCredit, Synchrony Mastercard, Pay Later, secured installment loan, Synchrony Bank savings, business account, or provider account
  • The retailer, healthcare provider, merchant, or account partner name
  • The last four digits of the account, card, or loan involved
  • Payment date, amount, merchant, order number, account balance, or transaction details
  • Promotional financing terms, deferred-interest offer, or credit agreement if relevant
  • Statements, payment confirmations, receipts, merchant messages, medical provider documents, or credit bureau notices
  • Any dispute number, fraud claim number, case number, or prior support response
  • A short timeline of what happened and the resolution you are requesting

Do not post full account numbers, full card numbers, Social Security numbers, passwords, PINs, one-time codes, medical details, bank account numbers, credit bureau screenshots, home addresses, or private financial documents in public reviews or comment sections.

How to Escalate a Synchrony Complaint

Start with the support route for the account type. Sign in to your account when possible so your complaint is connected to the correct card, loan, savings account, or financing product. If you cannot identify the account, use Synchrony’s Find Account page or call 1-866-419-4096.

For disputes, unauthorized charges, fraud, payment posting, account closures, credit limit changes, credit reporting, or promotional-financing issues, ask Synchrony for a written explanation. Keep copies of all statements, letters, emails, account messages, merchant records, provider documents, and credit bureau communications.

If the issue remains unresolved, customers may consider submitting a complaint to the Consumer Financial Protection Bureau. Depending on the account type, customers may also consider a credit bureau dispute, state attorney general complaint, FTC fraud report, BBB complaint, or another regulator complaint route.

For Board-level, shareholder, ethics, or governance communications, Synchrony lists a Corporate Secretary route at 777 Long Ridge Road, Stamford, CT 06902. That route should not be used as the first step for routine account support.

Retail Credit Cards, Promotional Financing, and Deferred Interest

Synchrony is widely used for store-branded credit cards and promotional financing. Customers may contact Synchrony about purchases made through retailers, home improvement stores, furniture stores, auto service providers, jewelry stores, electronics sellers, online retailers, and other partners.

A common source of confusion is promotional financing. Some offers involve deferred interest, meaning interest may be charged if the promotional balance is not paid in full by the deadline. Other offers may involve fixed monthly payments or a reduced APR. Always review the exact promotional terms on the statement or credit agreement.

If you believe interest was charged incorrectly, gather the original purchase receipt, promotion terms, statement history, payment schedule, and payoff date before contacting Synchrony.

CareCredit and Healthcare Financing Issues

CareCredit is a Synchrony solution used for healthcare, dental, vision, veterinary, wellness, and related expenses. CareCredit cardholder support is 1-866-893-7864.

CareCredit complaints may involve provider charges, promotional financing, medical billing confusion, refunds after a cancelled procedure, duplicate charges, veterinary expenses, denied applications, account access, or provider communication. If a provider issued the charge, contact the provider and Synchrony. Keep itemized bills, refund confirmations, treatment agreements, provider emails, and account statements.

For healthcare-provider account issues, use CareCredit provider support rather than consumer cardholder support.

Synchrony Bank Savings, CDs, Money Market, and Deposit Accounts

Synchrony Bank deposit-account customers should use the Synchrony Bank support route at 1-866-226-5638. Synchrony Bank provides separate mailing addresses for regular mail and expedited/overnight mail.

For regular bank mail, Synchrony lists:

  • Synchrony Bank
    P.O. Box 669802
    Dallas, TX 75266-0955

For expedited or overnight bank mail, Synchrony lists:

  • Synchrony Bank
    3000 Kellway Drive, Suite 120
    Carrollton, TX 75006

Use the instructions in your online account or Synchrony Bank documents before mailing deposits, forms, checks, or correspondence.

Fraud, Identity Theft, and Unauthorized Activity

If you believe you are a victim of fraud or identity theft involving Synchrony, call 1-866-834-3205 as soon as possible. Synchrony may send a Fraud Investigation Form and customers should return it according to the instructions provided.

For unauthorized purchases, collect the merchant name, transaction date, amount, account involved, and the names of anyone who may have used the account. For identity theft, consider contacting the FTC, credit bureaus, your bank, card issuer, or local law enforcement depending on the situation.

Credit Reporting, Account Closures, and Credit Limit Changes

Synchrony account complaints often involve credit limit decreases, account closures, denied purchases, locked cards, credit reporting, duplicated balances, or account-status changes. If Synchrony makes an adverse action decision, keep the letter or electronic notice explaining the reason.

If you believe information on your credit report is wrong, dispute the item with Synchrony and the credit bureaus. Keep copies of credit reports, statements, payment confirmations, closure notices, dispute letters, and responses.

Scam and Fake Support Number Warning

Customers searching for Synchrony corporate office, Synchrony Bank customer service, CareCredit support, Synchrony payment, Synchrony fraud, or Synchrony complaint department may see third-party phone numbers in search results. Use Synchrony.com, CareCredit.com, your account statement, the number on the back of your card, or the official contact page before sharing account information.

Be cautious with any phone number, email, text, social media message, or ad that asks for passwords, one-time codes, full account numbers, full card numbers, bank login details, gift card payments, cryptocurrency, or remote access to your device.

Common Reasons Customers Contact Synchrony Corporate Office

  • Synchrony corporate office or headquarters questions
  • Retail credit card account access or payment problems
  • Promotional financing or deferred-interest complaints
  • CareCredit provider, charge, refund, or account issues
  • Synchrony Bank savings, CD, money market, or IRA questions
  • Synchrony Pay Later or secured installment loan issues
  • Fraud, identity theft, or unauthorized transactions
  • Account closures, credit line decreases, or card lockouts
  • Credit reporting disputes
  • Business partner, provider, merchant, investor, or corporate governance questions

Synchrony Reviews and Complaints

Customer comments visible on CorporateOfficeHeadquarters.com include complaints about repeated card lockouts, unexpected account closures, duplicate balance or charge concerns after an account change, difficulty getting answers from customer service, and concern about credit-score impact after Synchrony account decisions.

These reviews reflect individual experiences and may not represent every Synchrony account, retail card, CareCredit account, savings account, financing product, or support contact. When leaving a review, include the product type, retailer or provider if relevant, support route used, date of the issue, whether Synchrony provided a case number, and whether the issue was resolved. Do not post private financial or account information.

About Synchrony

Synchrony Financial is a consumer financial services company that provides retail credit cards, promotional financing, private-label credit programs, CareCredit healthcare financing, Synchrony Bank savings products, Synchrony Mastercards, Pay Later loans, secured installment loans, commercial cards, and business financing solutions.

Synchrony became an independent public company after its separation from GE Capital. Synchrony Bank issues many credit products and offers FDIC-insured deposit products. Synchrony is publicly traded under the ticker symbol SYF.

Competitors and Related Corporate Office Pages

Synchrony competes with credit card issuers, retail financing companies, online banks, healthcare financing companies, and buy now, pay later providers. Related corporate office pages include Capital One Corporate Office, Citibank Corporate Office, Comenity Bank Corporate Office, Affirm Corporate Office, Afterpay Corporate Office, PayPal Corporate Office, and Corporate Offices in Connecticut.

Related Resources

Frequently Asked Questions About Synchrony Corporate Office

Where is Synchrony corporate office located?

Synchrony Financial is headquartered at 777 Long Ridge Road, Stamford, CT 06902.

What is the Synchrony corporate office phone number?

Synchrony’s corporate office phone number is 1-203-585-2400. Routine account issues should usually go through customer support rather than the corporate office.

What is Synchrony customer service number?

Synchrony lists 1-866-419-4096 as a general support number when customers are not sure which department to contact.

What is the Synchrony Bank savings customer service number?

For Synchrony Bank savings products, call 1-866-226-5638. International customers can call 1-937-534-3624.

What is the CareCredit customer service number?

CareCredit cardholder account support is 1-866-893-7864.

What is the Synchrony fraud phone number?

For fraud or identity theft concerns involving Synchrony, call 1-866-834-3205.

How do I file a complaint with Synchrony?

Start with the support route tied to your account type. Ask for a case number or written response. If the issue remains unresolved, consider the CFPB, FTC, credit bureaus, BBB, state attorney general, or another regulator depending on the issue.

How do I contact Synchrony’s Board or Corporate Secretary?

Synchrony lists a Corporate Secretary route at 777 Long Ridge Road, Stamford, CT 06902, and phone number 1-800-275-3301. Synchrony notes that customer and account-related inquiries are most promptly handled through customer service channels.

Is Synchrony Bank FDIC insured?

Synchrony Bank states that its deposit accounts are FDIC-insured up to applicable limits per ownership category. Confirm coverage for your specific account type directly with Synchrony Bank or the FDIC.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com provides corporate office, headquarters, address, phone number, complaint, review, and escalation information for major companies. This page was updated using official Synchrony, Synchrony Bank, CareCredit, investor, CFPB, FTC, and COH-visible review information where available.

Page Update Note

This Synchrony Corporate Office page was updated on July 4, 2026, to verify the Stamford headquarters address, clarify the difference between corporate office and customer support numbers, add Synchrony Bank, CareCredit, Pay Later, business, fraud, and Corporate Secretary contact routes, scan for a CSN link, improve complaint escalation guidance, add scam and credit-reporting warnings, and summarize COH-visible review themes.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with Synchrony Financial, Synchrony Bank, CareCredit, the CFPB, the FTC, any credit bureau, any Synchrony retail partner, any healthcare provider, or any regulator. This page is for informational purposes only. Synchrony trademarks, names, logos, credit products, savings products, financing programs, CareCredit services, and partner brands are the property of their respective owners. Contact details, support hours, card terms, promotional financing rules, deferred-interest terms, deposit-account rules, FDIC coverage, dispute procedures, and complaint routes can change. Confirm important details directly with Synchrony, CareCredit, your account documents, or the official website before sharing sensitive financial information.

Share Your Experience

Have you contacted Synchrony corporate office, customer service, Synchrony Bank, CareCredit, Pay Later support, fraud support, business support, a retail card partner, provider support, investor relations, or the Corporate Secretary route? Share your experience in the comments below. Do not post private information such as full account numbers, full card numbers, Social Security numbers, passwords, PINs, one-time codes, medical records, bank account numbers, credit bureau screenshots, home addresses, or personal financial documents.

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