TAG Heuer USA operates through LVMH Watch & Jewelry USA, Inc. from Springfield, New Jersey. TAG Heuer is a Swiss luxury watchmaker known for collections including Carrera, Formula 1, Aquaracer, Monaco, Connected and Link, and the brand is part of the LVMH luxury group.
This page provides the current TAG Heuer USA address, Customer Care phone number, email and online contact options, repair-center information, warranty and return guidance, store locator, careers resources, global headquarters information and complaint-escalation options.
Important phone-number update: Older TAG Heuer USA corporate listings identify 1-866-260-0460 as the headquarters and Customer Care number. TAG Heuer’s current U.S. website and official U.S. After Sales listing instead publish 1-866-260-3332. The older 1-866-260-0460 number should therefore no longer be presented as TAG Heuer’s current primary U.S. contact.
TAG Heuer USA Corporate Office and Customer Care
- Brand: TAG Heuer
- U.S. Operator: LVMH Watch & Jewelry USA, Inc. d/b/a TAG Heuer
- TAG Heuer USA Address: 966 South Springfield Avenue, Springfield, NJ 07081, USA
- TAG Heuer USA Customer Care / After Sales: 1-866-260-3332
- Alternate Service Number Published in 2026 U.S. Service Guide: 1-855-824-1860 / 1-855-TAG-1860
- Online Order Support Email: support.us@tagheuer.com
- General Written Support: TAG Heuer Contact Us
- Repair Requests: Repair My TAG Heuer Watch
- Repair Center Directory: TAG Heuer Service Centers
- Warranty: TAG Heuer Warranty
- Stores and Boutiques: TAG Heuer U.S. Store Locator
- Careers: TAG Heuer Careers
- Parent Company: LVMH Moët Hennessy Louis Vuitton
- Swiss Headquarters Address: 6A rue Louis-Joseph Chevrolet, 2300 La Chaux-de-Fonds, Switzerland
- Official U.S. Website: TAGHeuer.com
Where Is TAG Heuer USA Headquarters?
TAG Heuer’s current U.S. operating address is:
TAG Heuer
LVMH Watch & Jewelry USA, Inc.
966 South Springfield Avenue
Springfield, NJ 07081
USA
TAG Heuer’s current U.S. Terms of Use identify LVMH Watch & Jewelry USA, Inc., doing business as TAG Heuer, at this address. The company’s official repair-center directory also lists 966 South Springfield Avenue as TAG Heuer After Sales for the United States.
This is the address most relevant to searches for TAG Heuer USA headquarters, TAG Heuer corporate office, TAG Heuer address, TAG Heuer U.S. office or TAG Heuer headquarters address.
It is important, however, to distinguish the U.S. operation from TAG Heuer’s global Swiss headquarters.
Where Is TAG Heuer Global Headquarters?
TAG Heuer is a Swiss watchmaker. Its corporate and careers information identifies its headquarters operations in La Chaux-de-Fonds and Eysins, Switzerland.
The TAG Heuer Swiss corporate entity is headquartered at:
LVMH Swiss Manufactures SA
TAG Heuer
6A rue Louis-Joseph Chevrolet
2300 La Chaux-de-Fonds
Switzerland
Customers in the United States should normally use TAG Heuer’s U.S. Customer Care and Springfield After Sales resources rather than contacting Switzerland about routine purchases or repairs.
What Is the TAG Heuer USA Phone Number?
The current primary U.S. telephone number published across TAG Heuer’s website and After Sales information is:
This number is appropriate for TAG Heuer Customer Care and U.S. After Sales inquiries.
TAG Heuer Customer Care assists with matters including:
- Watch and accessory questions
- Product availability
- Online purchases
- Existing online orders
- Returns
- Watch repairs
- Service estimates
- Warranty questions
- Boutique and authorized-retailer information
- General corporate information
Is 1-866-260-0460 Still TAG Heuer Customer Care?
1-866-260-0460 appears in older TAG Heuer USA corporate-office listings and is printed on the older image previously used on this CorporateOfficeHeadquarters.com page.
TAG Heuer’s current U.S. website instead prominently displays 1-866-260-3332. The current official U.S. repair-center listing also gives 1-866-260-3332 for TAG Heuer After Sales in Springfield.
For this reason, this page no longer identifies 1-866-260-0460 as the current TAG Heuer USA corporate or Customer Care number.
What Is 1-855-TAG-1860?
TAG Heuer’s current 2026 U.S. Services price guide also publishes 1-855-824-1860, written as 1-855-TAG-1860.
This number appears specifically in TAG Heuer’s current U.S. service documentation. Customers seeking repair or maintenance assistance may therefore encounter both 1-866-260-3332 and 1-855-TAG-1860 in current official TAG Heuer materials.
The main U.S. website currently displays 1-866-260-3332, so that is the number used as the primary contact on this page.
TAG Heuer Email Address and Online Contact
TAG Heuer provides a Contact Us form for general written Customer Care inquiries.
The company also currently publishes:
in its U.S. Terms and Conditions for online-order corrections and related purchase assistance.
For that reason, support.us@tagheuer.com is best described as a verified U.S. online-order support address rather than a universal email address for every corporate, repair or employment matter.
For general customer questions, the Contact Us form is the better written-support route because it helps direct the request to the appropriate TAG Heuer team.
How to File a Complaint With TAG Heuer
TAG Heuer does not currently publish a separate national telephone number specifically labeled as a “complaints department.” Customer Care is the appropriate starting point for most complaints.
- Contact Customer Care: Call 1-866-260-3332 or use the official Contact Us form.
- Identify where the watch was purchased: Explain whether the purchase was made through TAGHeuer.com, a TAG Heuer boutique or an authorized retailer.
- Keep documentation: Save the receipt, warranty information, watch reference and serial information, repair estimate, shipping tracking and correspondence.
- State the requested resolution: Explain whether you are seeking an order correction, return, refund, warranty review, repair-status update or another outcome.
- Request further review: Ask Customer Care to escalate the issue when the first response does not resolve the concern.
- Use the correct repair process: Do not simply travel to or ship a watch to the Springfield facility without following TAG Heuer’s repair instructions.
TAG Heuer Repairs and After Sales Service
TAG Heuer provides authorized repair and maintenance services for its watches in the United States.
The current U.S. After Sales center is:
TAG Heuer After Sales
966 South Springfield Avenue
Springfield, NJ 07081
Phone: 1-866-260-3332
Important: TAG Heuer expressly identifies this location as mail-in service only — no walk-in service.
Customers needing service should either:
- Start a repair request online
- Take the watch to a TAG Heuer boutique
- Use an authorized TAG Heuer retailer or authorized service center
Do not drive to the Springfield service center expecting to hand a watch to the repair department.
How to Start a TAG Heuer Repair
Use the official TAG Heuer Repair My Watch service to begin an authorized repair.
Depending on the watch and service needed, TAG Heuer may provide instructions for securely sending the watch to an authorized service center.
Repair services can include:
- Diagnostic inspection
- Battery replacement
- Water-resistance service
- Partial maintenance
- Complete mechanical service
- Movement work
- Case and bracelet refinishing
- Replacement of worn or damaged components
- Service for selected vintage or neo-vintage watches
TAG Heuer publishes current suggested U.S. service prices, but the final amount can depend on the movement, condition of the watch and parts required.
TAG Heuer Repair Complaint or Delay
If a repair appears delayed or the repair status is unclear, keep the repair reference number and all shipping information before contacting Customer Care.
Useful information includes:
- Watch model and reference
- Date the watch was sent or dropped off
- Carrier tracking
- Repair case or work-order number
- Estimate approval date
- Previous status updates
- The specific concern with the completed repair, if the watch has been returned
If you disagree with a repair estimate, ask Customer Care what service is required and which portions of the estimate are optional or necessary before authorizing work.
TAG Heuer Warranty
TAG Heuer watches are covered by a standard 24-month Limited International Warranty, subject to the warranty terms and exclusions.
The warranty is honored through TAG Heuer’s international network of boutiques, authorized retailers and authorized service centers.
TAG Heuer also offers an extended-warranty program for qualifying watches. Under current eligibility rules, eligible non-Connected watches purchased on or after June 17, 2025 may qualify for an additional three-year warranty extension after registration through a My TAG Heuer account, subject to the program requirements.
Customers should register the watch and review the current TAG Heuer Warranty information rather than assuming every repair is covered.
TAG Heuer Online Returns
TAG Heuer’s current U.S. online-sales terms generally allow eligible products purchased through TAGHeuer.com to be returned within 14 days of receipt.
A return authorization must be initiated within the applicable 14-day period, and TAG Heuer requires the product to be sent back within the period specified after authorization.
Returned merchandise must generally remain unused and in brand-new condition with the original receipt, packaging, protective materials and tags.
Personalized or customized products, including engraved merchandise, are generally final sale and cannot be returned simply because the purchaser changes their mind.
For a return, begin through TAG Heuer Customer Care rather than shipping a watch directly to the Springfield After Sales address without authorization.
TAG Heuer Boutique and Authorized Retailer Complaints
The correct complaint route can depend on where the watch was purchased.
If the transaction occurred at a TAG Heuer-owned boutique, start with boutique management and then contact TAG Heuer Customer Care when additional assistance is needed.
If the purchase was made from an authorized independent retailer, that retailer may need to handle issues involving its own return policy, financing, sales conduct or transaction records. TAG Heuer can still assist with authentic TAG Heuer warranty and authorized-service questions subject to the applicable terms.
Use the official TAG Heuer U.S. Store Locator to confirm boutiques and authorized retailers.
TAG Heuer Connected Watch Support
TAG Heuer also sells the TAG Heuer Connected smartwatch line. Connected-watch questions can involve hardware as well as software, apps, connectivity, charging, fitness features and account services.
Customers should begin through TAG Heuer Customer Care and identify the Connected model involved.
TAG Heuer also operates a Connected Watch Trade-In program for qualifying models and purchases. Program availability and eligibility can change, so current terms should be reviewed before sending an older Connected watch to TAG Heuer.
TAG Heuer Careers and Human Resources
TAG Heuer does not prominently publish the U.S. Customer Care number as a dedicated Human Resources hotline.
Job seekers should use the official TAG Heuer Careers page and LVMH’s job system for current opportunities.
TAG Heuer career areas include:
- Retail
- Sales
- Marketing
- Digital
- Communications and events
- Finance
- Human Resources
- Legal
- Information technology
- Supply chain and logistics
- Watchmaking and manufacturing
- Research and innovation
Current employees should use internal TAG Heuer or LVMH Human Resources resources rather than Customer Care for payroll, benefits or workplace matters.
About TAG Heuer
TAG Heuer traces its history to 1860, when Edouard Heuer established a watchmaking business in Saint-Imier, Switzerland.
The company developed a long association with chronographs, precision timing and motorsport. Its history includes innovations such as the oscillating pinion patented in 1887 and the Mikrograph stopwatch introduced in 1916.
Current TAG Heuer collections include:
- TAG Heuer Carrera
- TAG Heuer Formula 1
- TAG Heuer Aquaracer
- TAG Heuer Monaco
- TAG Heuer Connected
- TAG Heuer Link
TAG Heuer also sells eyewear and watch accessories.
Who Owns TAG Heuer?
TAG Heuer is part of LVMH Moët Hennessy Louis Vuitton, the international luxury-goods group.
TAG Heuer joined LVMH in 1999 and is part of the group’s Watches & Jewelry business.
Other LVMH watch and jewelry Maisons include Bvlgari, Hublot, Zenith, Tiffany & Co., Chaumet, Fred, Repossi and other brands.
Because Tiffany & Co. and TAG Heuer share LVMH as their parent company, Tiffany should be considered a related LVMH Maison rather than simply an independently owned corporate competitor.
Who Is the CEO of TAG Heuer?
Antoine Pin is Chief Executive Officer of TAG Heuer.
TAG Heuer operates within LVMH’s Watches organization, alongside other Swiss watch Maisons within the luxury group.
TAG Heuer Competitors and Related Corporate Offices
TAG Heuer competes with Swiss and international luxury-watch companies across mechanical watches, chronographs, sports watches and premium smartwatches.
Major luxury-watch competitors include Rolex, Omega, Breitling and Cartier.
For TAG Heuer Connected, competition also extends to premium technology wearables such as Apple Watch.
- Apple Corporate Office — technology company behind Apple Watch
- Fossil Corporate Office — watches, accessories and wearable products
TAG Heuer Reviews on CorporateOfficeHeadquarters.com
There are currently no reader reviews published on this TAG Heuer USA CorporateOfficeHeadquarters.com page.
Because there is not yet a body of firsthand COH reviews to evaluate, this page does not assign positive or negative complaint trends to TAG Heuer’s products, repairs, boutiques or Customer Care.
Customers who have dealt directly with TAG Heuer Customer Care, a TAG Heuer boutique, an authorized retailer, the Springfield After Sales center or an online order can share a firsthand experience below.
Frequently Asked Questions
Where is TAG Heuer USA headquarters?
TAG Heuer’s current U.S. operating address is 966 South Springfield Avenue, Springfield, NJ 07081. The U.S. site is operated by LVMH Watch & Jewelry USA, Inc., doing business as TAG Heuer.
What is the TAG Heuer USA address?
The current U.S. TAG Heuer address is 966 South Springfield Avenue, Springfield, NJ 07081.
What is the TAG Heuer USA phone number?
The current primary U.S. Customer Care and After Sales number is 1-866-260-3332.
Is 1-866-260-0460 still TAG Heuer’s phone number?
That number appears in older TAG Heuer USA listings, but TAG Heuer’s current U.S. website and After Sales directory publish 1-866-260-3332. This page therefore no longer recommends 1-866-260-0460 as the current primary U.S. number.
What is 1-855-TAG-1860?
TAG Heuer’s 2026 U.S. service-price guide publishes 1-855-824-1860, or 1-855-TAG-1860, for service information. The main U.S. website currently displays 1-866-260-3332.
What is the TAG Heuer email address?
For general written Customer Care, use TAG Heuer’s official online Contact Us form. The company also publishes support.us@tagheuer.com in its U.S. online-sales terms for order corrections and related purchase assistance.
Can I walk into the TAG Heuer Springfield service center?
No. TAG Heuer currently identifies the Springfield After Sales facility as mail-in service only — no walk-in service. Begin the repair online or use a TAG Heuer boutique or authorized retailer.
How do I send my TAG Heuer watch for repair?
Start through TAG Heuer’s official Repair My Watch process. Follow the company’s shipping instructions rather than mailing the watch to Springfield without an authorized repair request.
How long is a TAG Heuer warranty?
The standard TAG Heuer Limited International Warranty is 24 months from purchase, subject to its conditions. Certain eligible non-Connected watches can qualify for an additional three-year extension after registration under the current program.
Can I return a TAG Heuer bought online?
Eligible TAGHeuer.com purchases can generally be returned when the return is initiated within 14 days of receipt and the merchandise meets the return conditions. Personalized and engraved products are generally final sale.
Where is TAG Heuer’s global headquarters?
TAG Heuer’s Swiss headquarters operations are in La Chaux-de-Fonds and Eysins. Its Swiss corporate headquarters address is 6A rue Louis-Joseph Chevrolet, 2300 La Chaux-de-Fonds, Switzerland.
Who owns TAG Heuer?
TAG Heuer is owned by LVMH and has been part of the luxury group since 1999.
Who is the CEO of TAG Heuer?
Antoine Pin is CEO of TAG Heuer.
Does TAG Heuer have an HR phone number?
A dedicated general public U.S. Human Resources number is not prominently published on TAG Heuer’s consumer-support pages. Job seekers should use the official TAG Heuer and LVMH careers resources.
How do I complain to TAG Heuer?
Start with Customer Care at 1-866-260-3332 or use the official Contact Us form. Keep purchase, warranty and repair documentation and ask for further review if the first response does not resolve the concern.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com publishes corporate addresses, phone numbers, customer-support contacts, complaint-escalation information and firsthand reader reviews. This TAG Heuer USA page distinguishes the Springfield U.S. operation and After Sales center from TAG Heuer’s Swiss headquarters and separates current Customer Care information from older telephone listings.
Page Update Note
This TAG Heuer USA page was updated on August 19, 2026, to verify the current 966 South Springfield Avenue U.S. address, update the primary phone number from 1-866-260-0460 to 1-866-260-3332, add the current 1-855-TAG-1860 service contact, identify the Springfield After Sales facility as mail-in only with no walk-ins, add the verified support.us@tagheuer.com online-order email, distinguish the U.S. operation from the Swiss global headquarters, update LVMH ownership and leadership information, add repair, warranty and return guidance, remove the outdated phone-number image, address current headquarters, email and phone search queries, and confirm that no CorporateOfficeHeadquarters.com reader reviews are currently published.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with TAG Heuer, LVMH Watch & Jewelry USA, Inc., LVMH Swiss Manufactures SA, LVMH, any TAG Heuer boutique, authorized retailer or service center. This page is provided for informational, review, complaint and feedback purposes.
Corporate addresses, telephone numbers, warranty programs, repair prices, return policies, executives, boutique locations and support procedures can change. Confirm important information directly through TAG Heuer before shipping an expensive watch, sending formal correspondence or providing sensitive information.
TAG Heuer Complaints, Reviews and Feedback
Have you contacted TAG Heuer Customer Care, the Springfield After Sales center, a TAG Heuer boutique, an authorized retailer or online-order support? Share a firsthand review below. Useful feedback may address watch quality, repairs, repair estimates, warranty service, online orders, returns, Connected watches, boutique service or complaint handling.
Describe what happened, approximately when it occurred, which TAG Heuer contact route you used and how the company responded. Do not publish complete order numbers, watch serial numbers, payment information, passwords, repair tracking numbers, home addresses or other sensitive personal information.