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Temu, Disgusted new customer. I sent Dec 27 and order to Boston Massachusetts with payment and still haven’t received the order.

Temu, Customer Service Has Everything To Be Amazingly Good. Why Is Not? The answer to this question is… As part of their huge structure, is neccessary to learn from the errors before they became a mistake. If you are interested in my feedbck, contact me at your earliest convenience.

Temu, Over Christmas I order quite a bit, Canada post went on strike. I messaged Temu immediately about orders, No problem I was told. Nothing showed and no refund for half of my stuff. They are holding on to my money. Will not provide any info of investigation or alternative route. They say delivered with no proof of delivery. This is horrible. Not only ruined Christmas, Temu won’t give back my money .

Temu, Incompetence. This is one of the most frustrating companies I’ve ever experienced. I ordered Christmas gifts for my daughter on Dec 2 and they said my package would be delivered between Dec 6 – 16th. It didn’t show up so I waited a while. I tracked the order and it said the package was in the Delta Warehouse in British Columbia. It was there for some time. On December 24th, tracking indicated it was finally out for delivery. It did not show up. They returned it back to the warehouse without an attempt to deliver it. Temu tried to tell me it was me and that I could have given them the wrong address, but I’ve ordered from there before and my address is already in their system and it was fine before. They said they could have attempted to deliver it a few times and nobody answered. They have always left it on the porch before without knocking as there is no signature required. I was home all day anyways. This was some of my daughter’s Christmas gifts. I mentioned they should redeliver it since it was their fault, their driver was dishonest, and it was over a week late as it was – it was sitting in their warehouse for a week and didn’t move. They avoided my questions and accountability. My daughter does not get to open these gifts. They just kept repeating their statements, avoiding my questions. Their lack of care was horrifying. I now have to begin going through Social Media to prevent others from going through what I am going through. I will also look for other avenues to explore to make this available to read by the public. There is no time to order these items to arrive by tomorrow of course. Customer service sounded condescending and I was so angry. My daughter really wanted to these gifts. When I asked them if I could get a number to take this issue higher up, they told me that they weren’t allowed to give me that information. This terrible service needs to be publicized so others don’t make the same mistake I do and order from here.

Temu, No physical contact on phone and can’t fix any problems. I wanted to try Temu, so I made 2 separate orders different days. Right away they say we will let you choose free gifts spinning wheel. Anyway as I’m waiting for my orders. I see nothing about free gifts. When asking for assistance it is by far the worse experience I thought cellphone carriers were bad. This is by far the worst. Well back to Amazon I go let’s see if get my orders delivered on time first. PS Thes customer service representatives are dumb as rocks. Talk about reading off a script.