1-800-Flowers corporate office is located in Jericho, New York. 1-800-FLOWERS.COM, Inc. operates the 1-800-Flowers.com floral and gifting brand along with a larger family of food, gift, personalization and specialty retail brands.
This page provides the current 1-800-Flowers headquarters address, corporate phone number, customer-service number, telephone ordering number, Celebrations Passport support, careers information and complaint-escalation resources.
Important phone-number distinction: 516-237-6000 is the corporate headquarters number. For an existing order or ordinary customer-service issue, 1-800-Flowers currently directs customers to 1-800-716-4851. The familiar 1-800-FLOWERS / 1-800-356-9377 number is currently promoted for placing orders by phone.
1-800-Flowers Corporate Office Headquarters
- Company: 1-800-FLOWERS.COM, Inc.
- 1-800-Flowers Headquarters Address: Two Jericho Plaza, Suite 200, Jericho, NY 11753, USA
- 1-800-Flowers Corporate Office Phone Number: 516-237-6000
- 1-800-Flowers Customer Service Number: 1-800-716-4851
- Order by Phone: 1-800-356-9377 / 1-800-FLOWERS
- Celebrations Passport Support: 1-800-961-2036
- Celebrations Passport Email: pa****************@*********rs.com
- Sympathy Advisors: 1-866-538-2259
- Business Gift Services Email: co*******@*********rs.com
- Customer Service: 1-800-Flowers Customer Service Hub
- Contact Page: 1-800-Flowers Contact Us
- Order Tracking: Track or Manage an Order
- Celebrations Passport: Passport Membership Help
- Careers: 1-800-FLOWERS.COM Careers
- Corporate Website: 1-800-FLOWERS.COM, Inc.
- Consumer Website: 1800Flowers.com
Where Is 1-800-Flowers Headquarters?
The current 1-800-FLOWERS.COM, Inc. corporate headquarters is:
1-800-FLOWERS.COM, Inc.
Two Jericho Plaza, Suite 200
Jericho, NY 11753
USA
Current company filings identify this location as the principal executive office of 1-800-FLOWERS.COM, Inc.
Readers searching for 1800Flowers headquarters, 1-800-Flowers headquarters, 1800 Flowers HQ, the 1-800-Flowers corporate address or the 1800Flowers headquarters address are generally looking for this Jericho location.
Is 1-800-Flowers Still Headquartered in Carle Place?
No. Older 1-800-FLOWERS.COM corporate information is associated with Carle Place, New York, and those references continue to appear online.
The company’s current principal executive office is at Two Jericho Plaza, Suite 200 in Jericho, New York. Customers and businesses should use the current Jericho corporate information rather than an older Carle Place headquarters listing.
What Is the 1-800-Flowers Corporate Office Phone Number?
The current 1-800-Flowers corporate office phone number is 516-237-6000.
1-800-FLOWERS.COM, Inc. lists this telephone number with its Jericho headquarters in current corporate filings and on its official Contact Us page.
This is a corporate-office number. It should not be confused with the customer-service or telephone-order numbers.
1-800-Flowers Customer Service Phone Number
The current 1-800-Flowers customer-service number is 1-800-716-4851.
Customers can also use the online Customer Service Hub for:
- Tracking an order
- Modifying an eligible order
- Delivery-status questions
- Late or missing orders
- Incorrect merchandise
- Account questions
- Payment and billing questions
- Celebrations Passport information
- Live chat
Keep the order confirmation number available when contacting Customer Service about a particular purchase.
What Number Is 1-800-FLOWERS?
The telephone number represented by 1-800-FLOWERS is 1-800-356-9377.
1-800-Flowers currently promotes this number for customers who want to place an order by telephone.
This is different from the company’s current customer-service number of 1-800-716-4851.
1-800-Flowers Delivery Complaints
For a delivery that is late, missing, early or otherwise not as expected, start with the official Customer Service Hub.
1-800-Flowers provides online tools to check order status and delivery information. If the expected delivery window has passed, customers can use live chat or call customer service.
For a delivery complaint, keep:
- The order confirmation number
- Requested delivery date
- Recipient city and ZIP code
- Delivery-status emails or messages
- Photographs when product quality is involved
- Previous customer-service correspondence
If a package is marked delivered but cannot be located, ask the recipient to check the porch, front desk, package room, lobby or other location where contactless deliveries may have been left before escalating the issue.
1-800-Flowers Product Quality, Replacement and Refund Complaints
If flowers or another gift arrive damaged, incorrect or below expectations, contact 1-800-Flowers promptly and document the condition of the order.
1-800-Flowers maintains a 100% Smile Guarantee for qualifying products. Its current terms provide remedies that can include replacement or refund when covered floral or food products do not meet the applicable guarantee.
For floral-quality concerns, the company also provides online support that allows customers to report that an order was not as expected and request assistance or redelivery.
Photographs can be especially useful when the complaint involves wilted flowers, damaged products, an incorrect arrangement or another visible condition.
Celebrations Passport Customer Service
Celebrations Passport is the 1-800-Flowers family membership program offering qualifying shipping and service-charge benefits across participating brands.
Customers who need help with a Passport membership can contact the dedicated support team:
- Passport Phone Number: 1-800-961-2036
- Passport Email: pa****************@*********rs.com
Members can also manage the program through the Passport section of their online account.
How to Cancel Celebrations Passport Auto-Renewal
1-800-Flowers currently provides three ways to stop Celebrations Passport auto-renewal:
- Online: Sign in, open the Passport section under My Account and turn the renewal setting off.
- Email: Contact pa****************@*********rs.com.
- Phone: Call 1-800-961-2036.
Customers should change the renewal setting before the renewal date. Turning off auto-renewal allows the current membership to remain active until the end of its term.
A customer who chooses to cancel the membership entirely can also do so through the online account, email or dedicated Passport telephone number. Current program terms state that some cancellations made within 30 days of enrollment or renewal may qualify for a refund when membership benefits have not been used.
How to Escalate a 1-800-Flowers Complaint
If an order or service problem remains unresolved, keeping a clear record can make escalation easier.
- Start with Customer Service: Call 1-800-716-4851 or use live chat.
- Provide the order number: This helps support locate the purchase and previous contacts.
- Document the problem: Keep delivery notices, photographs, receipts and correspondence.
- State the requested resolution: Explain whether you are asking for redelivery, replacement, refund, billing correction or another solution.
- Request additional review: Ask for escalation when the initial representative cannot resolve the concern.
- Use dedicated Passport support when appropriate: Membership and auto-renewal concerns should be directed to 1-800-961-2036.
- Use the corporate office for appropriate unresolved corporate matters: 1-800-FLOWERS.COM, Inc., Two Jericho Plaza, Suite 200, Jericho, NY 11753.
1-800-Flowers Human Resources and Careers
A separate public 1-800-Flowers Human Resources phone number for general applicants is not currently identified on the company’s main Contact Us page.
The 516-237-6000 headquarters number should therefore not be described as a dedicated HR hotline.
Job seekers should use the official 1-800-FLOWERS.COM Careers website for current corporate, technology, merchandising, operations, customer-service, seasonal and other employment opportunities.
1-800-Flowers Business and Corporate Gifts
1-800-Flowers provides a separate business gifting operation for companies and organizations that need employee, customer, event or recognition gifts.
- Business Gift Services Email: co*******@*********rs.com
- Business Gifts Website: 1-800-Flowers Corporate Gifts
Business gifting inquiries should use these contacts rather than the consumer complaint or Passport-support lines.
About 1-800-FLOWERS.COM, Inc.
The business traces its history to 1976, when founder Jim McCann acquired a flower shop in New York City and expanded into a chain of retail florists.
The company later built the 1-800-Flowers brand around the memorable toll-free telephone number and became an early adopter of e-commerce, mobile commerce and other digital ordering technology.
Today, 1-800-FLOWERS.COM, Inc. operates a broader gifting platform whose current family of brands includes:
- 1-800-Flowers.com
- Harry & David
- Cheryl’s Cookies
- Shari’s Berries
- PersonalizationMall.com
- Things Remembered
- 1-800-Baskets.com
- FruitBouquets.com
- Wolferman’s Bakery
- Vital Choice
- Simply Chocolate
- The Popcorn Factory
- Scharffen Berger
The company also operates BloomNet, which provides products and services to professional florists.
Who Is the CEO of 1-800-Flowers?
Adolfo Villagomez is Chief Executive Officer of 1-800-FLOWERS.COM, Inc. He was appointed CEO in May 2025.
James “Jim” McCann, who founded the company, remains Executive Chairman and Chairman of the Board.
1-800-FLOWERS.COM, Inc. is publicly traded on the Nasdaq Global Select Market under the ticker symbol FLWS.
1-800-Flowers Competitors and Related Corporate Offices
1-800-Flowers competes with national flower-delivery companies, local florists, online gift retailers and specialty food and gifting businesses.
- FTD Corporate Office — national floral and gift delivery service
- Edible Arrangements Corporate Office — fruit arrangements, gifts and specialty food delivery
Other competitors include local independent florists and online flower and gift-delivery services.
1-800-Flowers Reviews on CorporateOfficeHeadquarters.com
The current 1-800-Flowers CorporateOfficeHeadquarters.com page displays five reader reviews before a “See More Reviews” option.
The visible reviews include complaints about an order arriving earlier than the requested delivery date, an order allegedly not being delivered, and dissatisfaction with flower quality or promised replacements.
Two of the five visible reviews specifically concern Celebrations Passport. Those reviewers describe dissatisfaction with renewal charges, auto-renewal and difficulties attempting to cancel or obtain customer-service assistance.
Because the page provides an option to view additional reviews beyond the five initially displayed, these comments should not be treated as a complete measure of 1-800-Flowers customer sentiment.
Frequently Asked Questions
Where is 1-800-Flowers headquarters?
1-800-FLOWERS.COM, Inc. is headquartered at Two Jericho Plaza, Suite 200, Jericho, NY 11753.
What is the 1800Flowers headquarters address?
The current headquarters address is Two Jericho Plaza, Suite 200, Jericho, New York 11753.
What is the 1-800-Flowers corporate office phone number?
The corporate headquarters number is 516-237-6000.
Is 516-237-6000 the 1-800-Flowers customer service number?
No. 516-237-6000 is the corporate-office number. The current customer-service number is 1-800-716-4851.
What is the 1-800-Flowers phone number?
The famous 1-800-FLOWERS number is 1-800-356-9377. It is currently promoted for placing orders by phone.
What is the 1-800-Flowers customer service number?
For current customer service involving an existing order or other concern, call 1-800-716-4851.
How do I contact 1-800-Flowers about a late or missing order?
Use the Customer Service Hub to track the order and check its delivery status. If assistance is still needed, use live chat or call 1-800-716-4851.
What is the Celebrations Passport phone number?
The dedicated Celebrations Passport support number is 1-800-961-2036.
How do I cancel Celebrations Passport?
Members can cancel or manage renewal through the Passport section of their online account, email pa****************@*********rs.com, or call 1-800-961-2036.
Does 1-800-Flowers have an HR phone number?
A dedicated public general-purpose Human Resources phone number is not identified on the company’s current Contact Us page. Job applicants should use the official 1-800-FLOWERS.COM Careers website.
Who is the CEO of 1-800-Flowers?
Adolfo Villagomez is Chief Executive Officer of 1-800-FLOWERS.COM, Inc. Founder Jim McCann remains Executive Chairman.
Is 1-800-Flowers still based in Carle Place?
No. Older company information references Carle Place, but current SEC filings identify Two Jericho Plaza, Suite 200, Jericho, NY 11753 as the company’s principal executive office.
How do I file a complaint with 1-800-Flowers?
Start with Customer Service at 1-800-716-4851 or live chat. Keep the order number, delivery information, photographs and previous correspondence. Clearly state the resolution requested and ask for additional review if the first support contact does not resolve the issue.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com publishes headquarters addresses, corporate and customer-service phone numbers, complaint-escalation information and reader reviews. This 1-800-Flowers page distinguishes the Jericho corporate office from the company’s customer-service, telephone-order and Celebrations Passport support numbers.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with 1-800-FLOWERS.COM, Inc., 1-800-Flowers.com, BloomNet or any company in the 1-800-FLOWERS.COM family of brands. This page is provided for informational, review, complaint and feedback purposes.
Corporate addresses, telephone numbers, membership terms, customer-service procedures, delivery policies and guarantee terms can change. Confirm time-sensitive information directly through 1-800-Flowers before sending correspondence, placing an order or providing private information.
1-800-Flowers Complaints, Reviews and Feedback
Have you contacted 1-800-Flowers Customer Service, Celebrations Passport support, a local florist or the Jericho corporate office? Share a firsthand review below. Useful feedback may address flower quality, delivery timing, missing orders, refunds, replacements, billing, Passport membership or complaint handling.
Describe what happened, approximately when it occurred, which support route you used and how 1-800-Flowers responded. Do not publish complete order numbers, payment information, passwords, recipient addresses or other sensitive personal information.
