1800 Flowers Corporate Office Headquarters

ordered flowers for mothers day most important day for my mother in law to receive flowers and the flowers did not get delivered i called only to be told that they would be delivered 2 days later then they still didn't show up …called in again and now its 2 weeks later and the flowers still have not been delivered what a crappy way for your company to treat my 80 year old mother in law. i am so completely disappointed in your company. i will never buy from your company again and i will write the worst reviews i can on your company and i will write them every time i think about it hope it cost you thousands

I AGREE WITH ALL THE COMMENTS ON THIS PAGE THAT ARE NEGATIVE!! I ORDERED FLOWERS FOR MY BOSS THAT WERE SUPPOSED TO BE DELIVERED ON FRIDAY, OCT. 22, 2021. THE FLOWERS STILL HAVEN'T ARRIVED AND IT'S NOW MONDAY OCT. 25, 2021. I HAVE NEVER HAD ISSUES WITH ORDERS FROM HERE BUT NOW WITH THIS VERY IMPORTANT ORDER YOU (1800FLOWERS) HAVE SCREWED UP!!!!!!!!!!!!! I HAVE A CORPORATE CREDIT CARD THAT I ORDER FLOWERS WITH AND YOU CAN BET THIS IS THE LAST ORDER I WILL PLACE THROUGH YOU!!!!!!!!! TELL CHRIS MCCANN HE NEEDS TO BE FIRED!!!!!!

I placed a flower order on 12/14/18 for delivery on 12/21/18. I called at 6pm when the flowers were not delivered and was assured they would be delivered by 8pm. I called again at 8:20pm when the flowers still were not delivered. I asked to speak with a supervisor and after a long hold I was put thru to someone who sounded the same as the person who answered the phone. This person offered to give me a $20 credit for another purchase, then put me on hold, and hung up on me. I called back a third time. This time speaking to a woman who stated that I could not speak with a supervisor and she would help me. A new order was placed for tomorrow. I am highly disappointed in the lack of ability to process and deliver an order in a weeks time. I am also offended that of the 3 times I have had to call (so far), I did not once speak with anyone in the U.S. I can tell you I will most likely NEVER use your service again and I will make it known to all of my friends and family how displeased I am with the inability to deliver as scheduled as well as your offering of jobs to people outside of the U.S. I will be contacting your corporate headquarters to file a formal complaint.

I ordered Flowers for Mother's Day. Being thoughtfut to the high peak I wanted to have them delivered on Saturday 5/7. Saturday came and no flowers. No email. No Call. I called on Saturday and they told me the florist said they could not honor the order for that day. Upset already because there was no communication of this, the rep. called the florist and said that I would have a delivery on Mother's Day now. Sunday came and still no flowers. No Email. No call. Call customer service on Sunday. No Answers to why I didn't get the flowers. The rep said she would call me back. No one called and No email. So now it's Monday 5/9. No Flowers still. Called customer service and still no answers as to why I have no flowers and no call or email. They offered a $20 coupon for next use. I declined because ihave now spent 3 days trying to get the flowers that I order and they debited my account for. Very disappointed and I have used 1800-flowers a number of times. At the minimum I said keep my money and send flowers to my wife for the next 3 months to make this right. They declined that offer , so now i will decline them moving forward. Goodbye

I the worst company ever.. I place an order on 5/5 for my sister and on 5/6 I get a call at 12 noon from some guy names Ian to tell me that they had cancelled my order..what?? You take my money and now it have to wait 3-5 days to get my money back seriously I ask to speak to a manager and then he tells me oh wait all of the managers are on the phone what kind of crap is this ..and you want us to use your company are you fricken kidding me. Worst service ever,,