4 Wheel Parts, also known as 4WP, sells and installs off-road parts, tires, wheels, suspension components, truck accessories, Jeep equipment, and other vehicle upgrades. This page provides the published 4 Wheel Parts corporate address and phone number, customer-service contacts, complaint escalation steps, return and warranty guidance, ownership information, and related automotive corporate office pages.
4 Wheel Parts Corporate Office Headquarters Information
- Company: 4 Wheel Parts / 4WP
- Published corporate and administrative address: 400 W. Artesia Blvd., Compton, CA 90220, USA
- 4 Wheel Parts corporate phone number: 1-310-900-5500
- 4 Wheel Parts customer service: 1-877-474-4821
- Current operating group: 4 Wheel Parts / ORW USA
- Ownership: ORW USA, an affiliate and operating partner of ARB Corporation Limited
- Customer-service contact page: Contact 4 Wheel Parts
- Return policy: Review Returns and Exchanges
- Warranty information: Review Warranty Information
- Careers: 4 Wheel Parts Careers
- Official website: 4wheelparts.com
Headquarters clarification: The Compton address remains associated with 4 Wheel Parts corporate and administrative operations. Current 4WP/ORW group materials also identify Gardena, California, as the headquarters of the combined operating group. Confirm the correct destination before visiting or mailing time-sensitive documents.
The published 4 Wheel Parts corporate and administrative address in Compton, California.
Corporate Office, Customer Service, or Local Store?
- Online order, shipping, return, refund, or product question: Call customer service at 1-877-474-4821.
- Installation, appointment, workmanship, or local employee complaint: Contact the store involved and ask for the store manager.
- Defective product or manufacturer warranty: Contact the store or customer service and review the warranty for the specific product.
- Corporate, legal, vendor, administrative, or unresolved company-level matter: Contact the published Compton corporate office.
- Employment application: Use the official 4 Wheel Parts careers page.
- Vehicle safety concern: Stop driving if the vehicle appears unsafe and consult a qualified automotive professional.
A local 4 Wheel Parts store will generally have better access to installation work orders, appointments, inspection notes, local inventory, technician information, and store receipts. Corporate headquarters is not normally the fastest first contact for a routine store appointment, product return, installation inspection, or online-order question.
How to File a Complaint With 4 Wheel Parts
Begin with the support route connected to the transaction. If the complaint involves work performed by a store, contact that location and ask for the store manager. If the issue involves an online order, shipment, return, refund, or product purchased through the website, contact 4 Wheel Parts customer service.
- Identify the store, website order, product, or installation involved.
- Gather the receipt, order number, work order, product number, and applicable warranty.
- Contact the store manager or customer service at 1-877-474-4821.
- Describe the problem in chronological order and explain the requested resolution.
- Ask for a complaint, case, return authorization, or reference number.
- Request written confirmation of any promised refund, replacement, repair, or follow-up date.
- Keep copies of receipts, estimates, photographs, emails, shipping records, and inspection reports.
- If the normal support process does not resolve the matter, send a concise written complaint to the corporate office.
Information to Have Before Contacting 4 Wheel Parts
- Store location and date of service
- Online order or invoice number
- Product name, brand, SKU, or manufacturer part number
- Vehicle year, make, model, engine, and trim
- Installation work order and services authorized
- Shipping or tracking information
- Return or warranty documentation
- Names or roles of representatives already contacted
- Complaint or return-authorization number
- A clear description of the requested resolution
Online Orders, Shipping, and Missing Products
For an online-order complaint, have the order number, account email, product number, shipping address, tracking information, and payment confirmation ready before calling.
Order complaints may involve:
- Delayed or missing shipments
- Incorrect tracking information
- Products listed as available but later backordered
- Wrong, incomplete, or damaged orders
- Order-cancellation requests
- Store-pickup problems
- Refunds after a canceled or returned order
Photograph damaged packaging and merchandise before discarding anything. Keep the shipping label, packing slip, box, and product packaging until the carrier and 4 Wheel Parts complete their reviews.
4 Wheel Parts Returns and Exchanges
Current 4 Wheel Parts product pages generally state that qualifying returns must be accompanied by the original receipt or a copy of the receipt and initiated within 30 days. The published terms also identify exclusions and possible restocking fees.
Depending on the product and transaction, the return policy may include:
- A receipt requirement
- A return period of 30 days
- A return-goods authorization or RGA number
- A minimum restocking fee on qualifying returns
- No refund of original shipping charges except in specified circumstances
- Exclusions for installed parts, electrical products, tools, or special-order merchandise
- Inspection of returned merchandise before approval
Do not ship merchandise back until 4 Wheel Parts confirms the current return address, authorization number, packaging requirements, applicable fees, and whether the product qualifies. Return terms can differ by product, manufacturer, purchase channel, and whether the item was installed.
Refund Complaints
When contacting 4 Wheel Parts about a refund, request confirmation of:
- Whether the return was received and inspected
- The amount approved for refund
- Any shipping or restocking deduction
- The payment method receiving the refund
- The date the refund was processed
- The expected processing time
Keep the return tracking number and delivery confirmation. If the refund amount differs from what was expected, ask for an itemized written explanation showing the product price, tax, shipping, restocking charge, and other deductions.
Warranty and Defective Product Complaints
4 Wheel Parts sells products from numerous manufacturers. Warranty coverage can therefore depend on the manufacturer, product category, purchase date, installation, vehicle use, and individual warranty terms.
For a warranty claim, keep:
- The original receipt or invoice
- The manufacturer and product number
- The written warranty
- Installation records
- Vehicle mileage when the product was installed and when the problem appeared
- Photographs or videos showing the alleged defect
- Any inspection or diagnostic report
Do not assume that every product has a lifetime warranty or that labor, shipping, removal, reinstallation, off-road damage, normal wear, misuse, racing, commercial use, or modifications are covered. Review the warranty attached to the specific product.
Installation and Service Complaints
4 Wheel Parts stores install many of the products they sell. Installation complaints should begin with the store that performed the work because that location can inspect the vehicle, work order, parts, technician notes, and services authorized.
Before authorizing additional work elsewhere, contact the original store when it is safe and practical. Request an inspection and written explanation. If an immediate safety concern requires another qualified shop, preserve photographs, removed parts, invoices, diagnostic reports, and towing records.
Installation complaints may involve:
- Appointment or scheduling problems
- Parts not available when the vehicle arrives
- Unexpected delays
- Work that differs from the written estimate
- Alignment, suspension, steering, tire, or wheel concerns
- Warning lights or noises after installation
- Vehicle damage allegations
- Warranty coverage for installed products
- Requests for reinspection, correction, or refund
CorporateOfficeHeadquarters.com cannot determine whether a part was defective, installed incorrectly, unsuitable for a vehicle, or damaged during off-road use. These questions may require an inspection by a qualified automotive professional.
Product Fitment Complaints
Off-road and performance parts can depend on the exact vehicle year, make, model, engine, drivetrain, trim, suspension configuration, wheel offset, tire size, and existing modifications.
Before installing a questionable part:
- Compare the manufacturer part number with the order.
- Confirm the vehicle application.
- Review installation instructions and exclusions.
- Do not force, drill, cut, paint, or modify the product if a return may be necessary.
- Contact the store or customer service when the fitment information appears incorrect.
Installed or modified parts may have different return eligibility, making it important to resolve fitment questions before installation.
4 Wheel Parts Ownership and Corporate History
4 Wheel Parts was founded by the Adler family in 1961 and developed into a major specialty retailer of truck, Jeep, SUV, and off-road products. Its operations expanded to include retail stores, e-commerce, product distribution, and installation services.
Polaris acquired the broader Transamerican Auto Parts business in 2016. Polaris later sold the operation to Wheel Pros in 2022. Wheel Pros subsequently operated under the Hoonigan name.
During Hoonigan’s 2024 restructuring, the 4 Wheel Parts retail stores, e-commerce operations, and related assets were sold to ORW USA, an affiliate of Australia-based ARB Corporation. The transaction reunited 4 Wheel Parts with an operating group connected to former longtime 4WP leader Greg Adler.
4 Wheel Parts and Off Road Warehouse now operate as a combined off-road retail group. They should not be described as competitors or unrelated companies.
4 Wheel Parts Products and Services
Products and services available through 4 Wheel Parts may include:
- Off-road and all-terrain tires
- Wheels and wheel accessories
- Suspension lift and leveling kits
- Shocks and steering components
- Bumpers, winches, and recovery equipment
- Truck bed covers and steps
- Lighting and electrical accessories
- Jeep, truck, SUV, and UTV accessories
- Performance and exhaust products
- Roof racks and cargo equipment
- Product installation and vehicle services
Inventory, services, brands, technician capabilities, and operating hours vary by store.
4 Wheel Parts Competitors and Related Automotive Companies
Direct specialty competitors include Summit Racing Equipment, Quadratec, ExtremeTerrain, Morris 4×4 Center, specialty Jeep and truck retailers, independent off-road shops, online performance-parts sellers, and local vehicle-accessory installers.
Related live automotive corporate office pages include:
- Pep Boys Corporate Office
- AutoZone Corporate Office
- Advance Auto Parts Corporate Office
- Discount Tire Corporate Office
Pep Boys, AutoZone, Advance Auto Parts, and Discount Tire have overlapping tire, wheel, parts, accessory, or automotive-service operations. They are broader automotive retailers rather than exact substitutes for every specialty off-road product offered by 4 Wheel Parts.
4 Wheel Parts Reviews and Complaints
Reviews visible on CorporateOfficeHeadquarters.com include individual complaints involving appointment preparation, parts reportedly being unavailable when a vehicle arrived for scheduled service, long waits without updates, order-delivery uncertainty, customer-service availability, and disagreement over a refund amount.
These submissions reflect individual customer allegations and should not be treated as proof of a company-wide practice or as representative of every 4 Wheel Parts store, employee, order, installation, return, or warranty claim.
Helpful reviews identify the store, approximate date, vehicle, product or service, amount paid, customer-service route used, requested resolution, and whether the company responded. Avoid unsupported accusations or identifying details about individual employees.
Frequently Asked Questions About 4 Wheel Parts
Where is the 4 Wheel Parts corporate office?
The published 4 Wheel Parts corporate and administrative address is 400 W. Artesia Blvd., Compton, CA 90220. Current 4WP/ORW group information also identifies Gardena, California, as the combined group’s headquarters.
What is the 4 Wheel Parts corporate phone number?
The published 4 Wheel Parts corporate phone number is 1-310-900-5500.
What is the 4 Wheel Parts customer-service number?
Call 4 Wheel Parts customer service at 1-877-474-4821.
How do I complain about a 4 Wheel Parts store?
Start with the store manager and provide the work order, receipt, date, vehicle information, product details, and requested resolution. Contact customer service if the store does not resolve the issue.
How do I return an order to 4 Wheel Parts?
Contact customer service before shipping the product. Confirm eligibility, the return deadline, required authorization number, return address, possible restocking fee, and packaging requirements.
Does 4 Wheel Parts charge a restocking fee?
Current product pages state that qualifying returns may be subject to a minimum restocking fee. Confirm the exact amount and any exceptions before returning the product.
Can installed parts be returned?
Installed parts may be excluded from ordinary returns. Contact 4 Wheel Parts before installation when fitment or product suitability is uncertain.
Who owns 4 Wheel Parts?
4 Wheel Parts operates through ORW USA, an affiliate and operating partner of ARB Corporation. ORW USA acquired the 4 Wheel Parts retail and e-commerce assets from Hoonigan in 2024.
Are 4 Wheel Parts and Off Road Warehouse competitors?
No. They now operate as part of the same combined off-road retail group.
How do I apply for a job at 4 Wheel Parts?
Use the official 4 Wheel Parts careers page. Applicants should verify recruiting messages through the official website before providing identification or employment documents.
Vehicle safety and privacy warning: If an installed tire, wheel, suspension, steering, brake, or other component appears unsafe, stop driving when it is safe to do so and consult a qualified automotive professional. Do not wait for a corporate response or public-comment reply when immediate vehicle safety may be involved.
Do not post a full VIN, license plate number, driver’s license, payment-card number, financing account, order password, home address, private telephone number, or employee personal information in a public review.
Be cautious of fake support numbers, counterfeit-product sellers, refund messages, and unexpected payment demands. 4 Wheel Parts should not require gift cards, cryptocurrency, wire transfers, verification codes, or remote access to a device to process an ordinary return or refund.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate office, headquarters, customer-service, complaint, review, return, warranty, and escalation information for major retailers and service companies. This page distinguishes the published 4 Wheel Parts corporate address from local stores, online-order support, return authorization, warranty processes, careers, and the current 4WP/ORW ownership structure.
Last updated: August 12, 2026
Corporate Office Headquarters Disclaimer
CorporateOfficeHeadquarters.com is an independent consumer-information website and is not affiliated with 4 Wheel Parts, 4WP, ORW USA, Off Road Warehouse, ARB Corporation Limited, Hoonigan, Wheel Pros, any 4 Wheel Parts store, product manufacturer, installer, employee, financing provider, or shipping company.
This page is for general contact-information purposes only and is not automotive, mechanical, safety, legal, financial, warranty, or insurance advice. Addresses, phone numbers, ownership interests, stores, products, prices, inventory, return policies, warranty terms, and complaint procedures may change. Verify important information through 4 Wheel Parts before shipping merchandise, authorizing repairs, relying on warranty coverage, or mailing time-sensitive documents.
Share Your 4 Wheel Parts Experience
Have you contacted a 4 Wheel Parts store, customer-service representative, installation department, return team, warranty administrator, or corporate office? Share a factual review below describing the store or order involved, product or service, support route used, approximate response time, and whether the issue was resolved.
Do not publish full order numbers, VINs, license plates, payment details, private contact information, or identifying information about individual employees.