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ABC Corporate Office, Viewer Support and Complaints 

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ABC, or the American Broadcasting Company, is a major United States television network owned by The Walt Disney Company. ABC broadcasts entertainment, news, sports, reality, competition, daytime, and special-event programming through local television stations and digital platforms.

ABC does not prominently publish one universal national customer-service telephone number for programming complaints, streaming help, local reception issues, ABC News tips, casting questions, or employment.

Disney’s official corporate contact page directs questions and concerns about ABC television programs to the online ABC Help Center. Viewers should use the support route that matches the issue, since ABC network programming, local affiliate operations, ABC News, ESPN-produced sports, Hulu streaming, cable authentication, and individual television shows are handled by different teams.

ABC Corporate Office and Viewer Support Information

The Burbank address is The Walt Disney Company’s corporate headquarters and studio campus. It is not a walk-in ABC viewer-support center, television repair facility, local station, casting office, production set, newsroom tip desk, or ticket office.

ABC does not prominently publish universal customer-service hours. Support availability can depend on the contact form, local station, television provider, streaming service, production company, or department involved.

Is 1-818-460-7477 ABC’s Customer Service Number?

The number 1-818-460-7477 has appeared in older ABC directories and third-party corporate-office listings.

ABC and Disney’s current official contact pages do not prominently identify it as a universal customer-service, viewer-relations, technical-support, complaint, Human Resources, casting, or corporate switchboard number.

The preferred current route for general ABC television questions is the ABC Help Center.

A viewer with an issue involving a specific local station, cable provider, streaming subscription, ABC News report, or television program should contact the organization responsible for that service rather than relying on an older general telephone number.

Where Is ABC’s Corporate Office?

ABC operates as part of Disney Entertainment Television in Burbank, California.

The parent company’s principal corporate address is:

The Walt Disney Company
500 S. Buena Vista Street
Burbank, CA 91521

ABC also maintains television, production, news, and business operations at other Disney facilities in California and New York.

ABC News moved major New York operations to Disney’s 7 Hudson Square campus. Local ABC-owned stations maintain separate studios and offices in their respective markets.

For ordinary viewer feedback, the online ABC Help Center is generally more appropriate than mailing the Disney corporate office.

Do not mail scripts, show ideas, photographs, recordings, résumés, confidential news material, legal documents, or personal information to the corporate address without confirming the correct recipient.

ABC Ownership and Corporate Structure

ABC is owned by The Walt Disney Company and operates within Disney Entertainment Television.

Disney Entertainment Television includes ABC Entertainment, ABC News, ABC Owned Television Stations, Disney Branded Television, Freeform, FX, National Geographic, Hulu Originals, and television-production operations.

As of July 2026, Debra O’Connell serves as chairman of Disney Entertainment Television. Almin Karamehmedovic serves as president of ABC News.

ABC became part of Disney when Disney acquired Capital Cities/ABC in 1996.

The network distributes programming through a combination of:

  • ABC-owned television stations
  • Independently owned ABC affiliates
  • Cable and satellite television companies
  • Live television streaming providers
  • ABC.com
  • Hulu and other Disney streaming services
  • On-demand services offered by television providers

Not every television station displaying the ABC logo is owned by Disney. Many affiliates are owned by companies such as Sinclair, Hearst, Nexstar, Tegna, Scripps, Gray Media, and other local broadcasters.

Choose the Correct ABC Support Route

  • Comment about an ABC entertainment program: Use the ABC Help Center or viewer-feedback option.
  • Local news complaint: Contact the news director or general manager of the local ABC station.
  • Local signal or reception problem: Contact the local affiliate, antenna installer, or television provider.
  • ABC.com playback problem: Use the ABC Help Center and provide the device, browser, and error message.
  • Television-provider login problem: Contact the cable, satellite, or live-TV provider that issued the account credentials.
  • Hulu account or subscription: Use the Hulu Help Center rather than ABC corporate.
  • ABC News correction or feedback: Contact ABC News or the specific program responsible for the report.
  • Confidential news tip: Use ABC News’ official tip-submission options.
  • Local breaking-news tip: Contact the newsroom of the local ABC affiliate.
  • ABC sports broadcast: Contact the local station for over-the-air reception or ESPN support for ESPN-produced programming and streaming.
  • Closed-caption complaint: Report the issue to the local station, video provider, ABC Help Center, or FCC as appropriate.
  • Advertising inquiry: Contact Disney Advertising.
  • Press or media request: Use the ABC press site.
  • Show casting: Use only casting information published by ABC, Disney, or the show’s verified production company.
  • Employment application: Use Disney Careers.
  • Corporate inquiry: Use The Walt Disney Company’s corporate contact form.

How to Escalate an ABC Complaint

Identify whether the complaint concerns the national network, a local affiliate, ABC News, an entertainment program, a television provider, or a streaming service.

Begin with the organization that directly provided the service.

For a national ABC programming or website complaint:

  1. Open the ABC Help Center.
  2. Select the category closest to the issue.
  3. Identify the program, episode, device, provider, or account involved.
  4. Describe the problem clearly and factually.
  5. Save the submission confirmation or case number.

For a local station complaint, contact the station and ask for the department responsible for the issue. This may be the newsroom, programming department, engineering department, closed-caption contact, advertising department, or general manager.

Keep:

  • The station call letters and city
  • The program and episode
  • The broadcast date and time
  • The cable, satellite, or streaming provider
  • The device and operating system
  • The error message or screenshots
  • The names of representatives contacted
  • The ABC or provider case number
  • The specific resolution requested

A written corporate inquiry may be directed to Disney’s Burbank address, but mailing a letter does not guarantee that it will reach the correct ABC production, newsroom, affiliate, or technical department.

ABC.com Streaming and Technical-Support Complaints

ABC.com provides schedules, program information, video clips, and access to selected programming.

The content available to an individual viewer can depend on:

  • The viewer’s location
  • The local ABC affiliate
  • The television provider
  • The program’s licensing rights
  • The device or browser
  • Whether a provider sign-in is required
  • The time since the original broadcast

For playback or login problems, document:

  • The program and episode
  • The exact error message
  • The device model
  • The browser or operating-system version
  • The television provider
  • Whether the problem occurs on another device

Basic troubleshooting may include signing out, restarting the device, updating the browser, disabling incompatible extensions, clearing stored website data, or confirming that the provider subscription includes the local ABC station.

Do not post provider usernames, passwords, account numbers, or screenshots containing private information in public comments.

What Happened to the ABC App?

Disney discontinued the standalone ABC mobile and connected-TV apps on September 23, 2024.

ABC’s website continued to provide browser-based access to eligible content. ABC programming may also be available through:

  • A local ABC television station
  • A cable or satellite provider’s app
  • A live television streaming service
  • Hulu
  • Disney streaming bundles
  • Provider-operated on-demand services

Availability varies by program, market, subscription, and distribution agreement.

Deleting the former ABC app did not cancel a cable, live-TV, Hulu, or Disney subscription because those services are billed separately.

Local ABC Affiliate Complaints

Local ABC stations control local newscasts, weather coverage, emergency information, community programming, advertising, station promotions, and certain scheduling decisions.

A local station may also preempt or delay a network program because of:

  • Breaking news
  • Severe weather
  • Local sports
  • Emergency alerts
  • Special community programming
  • Technical problems
  • Decisions made by the station owner

Contact the local station rather than ABC corporate when the complaint involves a local anchor, reporter, commercial, news story, transmitter, weather alert, or scheduling change.

Provide the station’s call letters, city, channel number, date, time, and program.

Some ABC affiliates are independently owned. Disney may not employ their staff or control their local editorial and personnel decisions.

ABC News Tips, Corrections, and Complaints

ABC News produces national and international reporting for programs and platforms that include World News Tonight, Good Morning America, 20/20, Nightline, This Week, ABC News Live, ABC Audio, and ABCNews.com.

A complaint about a national ABC News report should identify:

  • The program or article
  • The broadcast or publication date
  • The reporter or correspondent
  • The specific statement at issue
  • The supporting documentation
  • The correction or response being requested

Local news reports should be addressed to the local station’s newsroom.

ABC News provides official methods for submitting news tips, photographs, video, and story information. Review the submission terms before sending material.

Do not place yourself in danger to obtain a photograph or recording. Contact emergency services for immediate threats, crimes in progress, fires, medical emergencies, or dangerous conditions.

ABC Sports and ESPN Support

Many sports programs appearing on ABC are produced by ESPN.

This can include college football, professional football, basketball, hockey, and other live events.

Use the correct route:

  • Over-the-air ABC signal: Contact the local ABC station.
  • Blackout or channel-package question: Contact the television provider.
  • ESPN account or streaming problem: Contact ESPN Support.
  • Schedule or event question: Review ABC and ESPN schedules.
  • Commentary about the telecast: Use ABC or ESPN viewer feedback.

ABC corporate cannot generally change a sports blackout, television-provider package, local preemption, league restriction, or account-entitlement decision during a live event.

Programming Feedback, Cancellations, and Scheduling

ABC accepts viewer comments about programs, hosts, contestants, scheduling, cancellations, renewals, advertising, and network decisions through its feedback channels.

A viewer response does not guarantee that a program will be renewed, restored, rescheduled, or changed.

Programming decisions can depend on ratings, production costs, advertising, contracts, availability of performers, distribution plans, and broader Disney strategy.

When commenting on a program, include the exact show title, episode, air date, and reason for the feedback.

Avoid sending the same message repeatedly or contacting unrelated employees through private accounts.

ABC Casting and Audience-Ticket Complaints

Casting and audience tickets are generally handled by the individual program, production company, studio-audience company, or authorized casting producer.

ABC corporate does not maintain one public casting number for every show.

Use only links published by:

  • ABC.com
  • The verified program page
  • Disney Careers
  • The show’s verified production company
  • A recognized studio-audience provider

Legitimate casting representatives should not require applicants to send gift cards, cryptocurrency, wire transfers, banking passwords, or large advance payments.

A casting notice should clearly identify the program, eligibility requirements, production company, location, dates, and application process.

Unsolicited Scripts and Creative Submissions

Disney states that it does not accept unsolicited creative ideas or submissions.

Do not send an unsolicited screenplay, television concept, character, format, treatment, music, artwork, or story proposal to ABC corporate, an ABC News employee, a performer, or a show’s social-media account.

Writers and producers seeking professional consideration generally work through agents, managers, attorneys, established production companies, competitions, fellowships, or authorized submission programs.

Materials sent without authorization may be returned, discarded, or left unread.

ABC Privacy and Account Requests

ABC websites and services operate under Disney privacy policies.

Privacy requests may involve:

  • Access to personal information
  • Correction of information
  • Deletion requests
  • Marketing preferences
  • Advertising choices
  • Data-sharing preferences
  • Account questions

Use the Disney Privacy Center for the request applying to the viewer’s location.

Cancelling a newsletter, television subscription, Hulu account, or provider account is different from submitting a privacy-deletion request.

Closed Captions and Accessibility Complaints

A captioning or accessibility problem may involve ABC, the local station, the television provider, a streaming platform, or the viewer’s device.

Document:

  • The program
  • The station or service
  • The date and time
  • The missing, delayed, inaccurate, or unreadable captions
  • The device and provider
  • Whether other channels or programs are affected

Begin with the local station or service that delivered the program.

Qualifying unresolved television, captioning, accessibility, billing, or provider complaints may also be submitted to the Federal Communications Commission.

ABC Employee and Applicant Questions

ABC employment opportunities are listed through Disney Careers.

The older viewer telephone number is not identified as a universal Human Resources, payroll, benefits, retirement, leave, employment-verification, or employee-relations line.

Current employees should use Disney’s authorized internal Human Resources and employee-service systems.

Former employees with questions about W-2 forms, retirement, or employment verification should follow the employee contacts published on Disney’s corporate contact page.

Disney warns applicants about fraudulent recruiters. Legitimate Disney recruiters use authorized company email domains and do not demand money as part of the application process.

ABC Reviews and Complaints

Viewer experiences can vary by local affiliate, television provider, streaming service, device, program, and region.

Common ABC complaint categories may include:

  • Program cancellations or schedule changes
  • Local program preemptions
  • Streaming or provider-login problems
  • Missing episodes
  • Commercial volume or frequency
  • Closed-caption problems
  • Local news coverage
  • ABC News reporting or corrections
  • Sports blackouts or access problems
  • Difficulty locating the correct support department
  • Lack of response to viewer feedback

When leaving an ABC review below, include the local station or provider, city and state, program, approximate date, support route used, and whether the issue was resolved.

Do not post account passwords, television-provider credentials, home addresses, telephone numbers, email addresses, private employee information, confidential news-source details, or screenshots containing personal data.

Fake ABC Support, Casting, and Employment Warning

Use ABC.com, the ABC Help Center, ABCNews.com, DisneyCareers.com, or another verified Disney website before providing personal information.

Be cautious with fake:

  • ABC customer-service numbers
  • Casting notices
  • Audience-ticket offers
  • Employment messages
  • Contest winnings
  • News-tip requests
  • Subscription refunds
  • Account-verification messages

Do not provide passwords, one-time security codes, complete payment-card numbers, bank-login credentials, gift-card payments, cryptocurrency, or remote access to a device.

ABC Competitors and Related Corporate Office Pages

ABC competes with broadcast networks, cable channels, streaming services, news organizations, local stations, and digital entertainment platforms.

Its major broadcast competitors include NBC, CBS, Fox, and The CW. ABC News competes with NBC News, CBS News, CNN, Fox News, and other national and digital news organizations.

Related corporate-office pages include NBC Corporate Office, CBS Corporate Office, Fox News Corporate Office, CNN Corporate Office, and Disney Corporate Office.

Related Resources

Frequently Asked Questions About ABC Corporate Office

Where is ABC headquarters?

ABC operates within Disney Entertainment Television in Burbank, California. The Walt Disney Company’s corporate address is 500 S. Buena Vista Street, Burbank, CA 91521.

What is ABC’s corporate phone number?

The number 1-818-460-7477 appears in older ABC listings, but it is not prominently published by ABC or Disney as a current universal customer-service line.

How do I contact ABC Customer Service?

Use the official ABC Help Center for programming, website, streaming, and general viewer-support questions.

How do I complain about an ABC program?

Submit feedback through the ABC Help Center and identify the show, episode, broadcast date, and specific concern.

How do I complain about my local ABC station?

Contact the station’s general manager, newsroom, programming department, or engineering department, depending on the issue.

Does Disney own ABC?

Yes. ABC is part of The Walt Disney Company and operates within Disney Entertainment Television.

Does ABC still have a mobile app?

No. The standalone ABC mobile and connected-TV apps were discontinued on September 23, 2024.

Can I still watch ABC online?

ABC programming may be available through ABC.com, a participating television provider, Hulu, a live-TV streaming service, or a local affiliate.

Why can’t I watch my local ABC station online?

Live-stream availability depends on the local affiliate, market, provider, subscription, device, and distribution agreement.

How do I report a problem with ABC.com?

Use the ABC Help Center and include the program, device, browser, provider, and exact error message.

How do I contact ABC News?

Use ABCNews.com for national news information and its official news-tip or feedback routes. Local stories should be directed to the local ABC newsroom.

How do I submit a news tip to ABC?

Use ABC News’ official tip-submission page. For a local story, contact the newsroom of the ABC affiliate serving the area.

How do I report an error in an ABC News story?

Identify the article or broadcast, date, reporter, disputed statement, supporting documentation, and correction requested.

Who handles sports shown on ABC?

Many ABC sports broadcasts are produced by ESPN. Contact the local station for reception issues and ESPN for applicable account or streaming problems.

How do I submit a television-show idea to ABC?

Disney does not accept unsolicited creative ideas or submissions. Do not mail an unsolicited script or program concept to ABC corporate.

How do I apply for an ABC show?

Use casting information published on ABC.com, the verified show page, or the authorized production company’s website.

How do I apply for a job at ABC?

Search for ABC Entertainment, ABC News, and ABC Owned Television Stations positions through Disney Careers.

How do I report an ABC closed-caption problem?

Contact the local station, television provider, streaming service, or ABC Help Center. An unresolved qualifying complaint may also be filed with the FCC.

Is every ABC station owned by Disney?

No. Disney owns several major-market ABC stations, while many other affiliates are independently owned.

Who leads ABC?

As of July 2026, ABC operates within Disney Entertainment Television, chaired by Debra O’Connell. Almin Karamehmedovic is president of ABC News.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com provides corporate-office, headquarters, viewer-support, ownership, complaint-route, and review information for television networks, streaming platforms, news organizations, retailers, restaurants, hotels, utilities, and other major companies.

This page is designed to help readers distinguish ABC corporate operations from the ABC Help Center, ABC News, local affiliates, television providers, Hulu, ESPN, casting departments, production companies, and The Walt Disney Company.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with ABC, ABC News, ABC Entertainment, Disney Entertainment Television, The Walt Disney Company, any local ABC affiliate, television provider, streaming service, production company, employee, performer, advertiser, or government agency.

This page is provided for informational purposes only and is not legal, employment, broadcasting, journalism, privacy, accessibility, technical, or consumer-protection advice.

Addresses, telephone numbers, leadership, programs, schedules, affiliate relationships, streaming availability, support routes, and policies may change.

Contact ABC, Disney, the local affiliate, or the responsible service provider through an official channel for information applying to a particular program, account, broadcast, or complaint.

Share Your Experience

Have you contacted the ABC Help Center, a local ABC station, ABC News, Hulu, ESPN, a television provider, an ABC production, or Disney corporate?

Share your experience with programming, local news, streaming access, provider login, closed captions, scheduling, sports, casting, employee interactions, or complaint escalation below.

Helpful reviews include the station or provider, city and state, program, approximate date, support route used, response time, and whether the issue was resolved.

Please do not post passwords, provider-account information, payment details, home addresses, telephone numbers, email addresses, confidential source information, private employee details, or screenshots containing personal data.

ABC Doctor Odyssey Series

June 2, 2025

ABC, Wonderful that Doctor Odyssey was wonderful series.

L L

ABC The View Disappointing

May 17, 2025

ABC, The View. It is sad to see such ill informed people display such hate on television. When all objectivity is lost to the point of making nonsensical and often false statements it is a disservice to the public. The responsibility for this is that of the executives at ABC/Disney. It makes one believe that TDS is a real thing.

A S

ABC Breaking into Daily Programming Issue

May 7, 2025

ABC, Breaking into a show for information that could wait until a news hour. Your news Director needs to understand audiences running feeds during show that can wait until later with little value is nuts. No wonder my Disney stock is down.

J C

ABC Disappointing Programming Direction

April 28, 2025

ABC, Disappointed in Your Programming Direction. I’ve been disappointed with ABC, especially with The View, for years now, and I no longer watch anything on the network. My question to the leadership at ABC is: when will you acknowledge the drastic shift away from representing traditional American values? It’s obvious to anyone paying attention that those running ABC seem to have little respect for the country and its citizens. Very sad to see what the network has become.

R M

ABC Disappointing Issue

April 17, 2025

ABC, Whoops with Whoopie! I saw a news item that did a fact check on WG’s claim that eggs prices have not changed as promised. The Fact check showed in multiple markets that indeed prices are falling as the bird flu is getting under control and the market supply of eggs is returning to normal. Please have a word with your star, that her bias against this administration, is not appreciated. It were up to me, I would cancel that show.

J M M
Corporate Office Headquarters