Share0
Tweet0
Share0
  • H
  • |
  • B
  • |
  • AcceptanceNOW / Acima Corporate Office Headquarters, Address & Phone Number

AcceptanceNOW / Acima Corporate Office Headquarters, Address & Phone Number 

🗨  Comments 

Acceptance Now corporate office information is often searched by customers, former customers, lease applicants, retail partners, vendors, and consumers who need the Acceptance Now phone number, Acceptance Now corporate office, Acceptance Now customer service number, lease payment help, cancellation information, complaint routes, or escalation options. AcceptanceNOW is now Acima, and Acima is part of Upbound Group, the parent company that also owns Rent-A-Center.

AcceptanceNOW / Acima Corporate Office and Headquarters Contact Information

Important: AcceptanceNOW is now Acima. The old Acceptance Now customer service number and website references may be outdated. For current lease questions, payments, cancellation, early purchase, merchandise issues, or account support, use Acima’s official customer support routes.

AcceptanceNOW and Acima corporate office headquarters information
AcceptanceNOW and Acima corporate office, headquarters address, phone number, reviews, and complaint information

Acceptance Now Headquarters and Brand Update

AcceptanceNOW was formerly associated with Rent-A-Center and lease-to-own services offered through retail partner locations. AcceptanceNOW is now Acima, and Acima is part of Upbound Group, Inc. Upbound Group is the current enterprise parent company for brands including Acima and Rent-A-Center.

The old Acceptance Now corporate office page should keep the Acceptance Now name because customers still search for it, but the updated support guidance should point users to Acima for current lease, payment, account, cancellation, and service questions.

Upbound Group, Rent-A-Center, and Acima Note

Upbound Group is the parent company that includes Rent-A-Center and Acima. The Plano, Texas corporate headquarters address at 5501 Headquarters Drive is best used for Upbound Group and Rent-A-Center corporate office purposes. Acima is the current brand connected to AcceptanceNOW customer support and lease-to-own account servicing.

Because lease-to-own agreements may involve Acima, Rent-A-Center, a retail partner, a store location, a merchant, or a payment provider, customers should identify the exact company named on their agreement before escalating a complaint.

Choose the Correct Acceptance Now / Acima Support Route

For Current AcceptanceNOW or Acima Lease Questions

Call Acima customer service at 1-801-297-1982 or sign in at Customer.Acima.com. Use this route for lease questions, payment schedules, account access, balance questions, returns, lost or stolen merchandise, damaged merchandise, and wrong merchandise.

For Early Purchase or Cancellation

Acima directs customers who want to purchase early or cancel to call 1-801-297-1980 or use Customer.Acima.com. Review your agreement first because early purchase terms, cancellation steps, payment timing, and state rules may vary.

For Merchandise Problems

If the issue involves damaged, defective, wrong, lost, or stolen merchandise, contact Acima customer service as soon as possible. Also contact the retail partner or merchant where the merchandise was selected if the issue involves delivery, product condition, item substitution, installation, or store-level service.

For Payments, AutoPay, or Account Access

Use Customer.Acima.com or Acima customer service. Keep your lease agreement, payment history, account email, phone number, payment method details, and screenshots of any online account errors.

For Retailer Partner Questions

Retailer partners can contact Acima at 1-801-297-1984 or email me*******@***ma.com. This route is for merchant and retail partner support, not ordinary consumer complaints.

For Rent-A-Center Corporate Matters

Use Upbound Group / Rent-A-Center corporate headquarters at 5501 Headquarters Drive, Plano, TX 75024 or call 1-972-801-1100 for company-level matters. Routine lease support should usually begin with Acima customer service.

What to Have Before Contacting Acceptance Now Corporate Office

Before contacting Acceptance Now, Acima, Upbound Group, Rent-A-Center, a retail partner, or a complaint route, gather:

  • Your full name and contact information
  • Current brand or company name on the agreement, such as Acima, AcceptanceNOW, Rent-A-Center, or another retail partner
  • Lease agreement number, account number, or customer login email
  • Retail partner name, store location, purchase date, and delivery details
  • Product name, model number, serial number, receipt, and photos when relevant
  • Payment schedule, payment history, account balance, and auto-pay records
  • Early purchase option details, cancellation notices, return instructions, or emails
  • Case numbers, chat transcripts, call notes, text messages, or support emails
  • A short timeline of what happened and the resolution you are requesting

How to Escalate an Acceptance Now / Acima Complaint

Start with Acima customer service or your Customer.Acima.com account. If the issue involves a retail partner, contact the store or merchant where the merchandise was selected. If the issue involves payments, cancellation, early purchase, account access, or lease terms, ask Acima to document the complaint and provide a case or reference number.

If the issue is not resolved, write a clear complaint summary. Include your lease agreement, payment history, product details, merchant name, store location, screenshots, support messages, and requested resolution. If the complaint involves disputed charges, unauthorized payments, credit reporting, debt collection, consumer reporting, or payment processing, contact your bank, card issuer, consumer reporting agency, state attorney general, or consumer protection office when appropriate.

For company-level or investor matters, use Upbound Group’s corporate office information. Do not send sensitive payment information, full account numbers, Social Security numbers, or passwords by unsecured email.

Common Reasons Customers Contact Acceptance Now Corporate Office

Customers search for Acceptance Now phone number, Acceptance Now corporate office, Acceptance Now customer service number, Acceptance Now reviews, AcceptanceNOW, Acceptance Now corporate number, or Acceptance Now complaints for issues such as:

  • Confusion about AcceptanceNOW changing to Acima
  • Lease payment questions
  • Cancellation or return instructions
  • Early purchase option questions
  • Account login or Customer.Acima.com access problems
  • Damaged, defective, wrong, lost, or stolen merchandise
  • Retail partner or store-level service complaints
  • Automatic payment, billing, or balance disputes
  • Collection calls or account status concerns
  • Credit reporting or consumer reporting questions
  • Refunds, chargebacks, or disputed payments
  • Corporate, vendor, investor, merchant, or retailer partner inquiries

Issue-Specific Acceptance Now / Acima Complaint Guidance

Brand Name Confusion

If your paperwork, old email, or receipt says AcceptanceNOW, but the current website sends you to Acima, this is expected because AcceptanceNOW is now Acima. Keep your original agreement and ask Acima support to confirm how your account is now serviced.

Lease Payment or Balance Complaints

Review your lease agreement, renewal schedule, payment dates, late fees, taxes, and optional early purchase terms. Ask customer service for a written payment history if the balance does not match your records.

Early Purchase Complaints

Early purchase terms can depend on the agreement, state, date, and amount already paid. Before paying, ask Acima to confirm the exact early purchase amount, deadline, and whether any additional payments are required to acquire ownership.

Cancellation or Return Problems

If you want to cancel or return property, contact Acima customer service and ask for written instructions. Save return authorization messages, pickup records, shipping receipts, photos, and any confirmation that the account was closed or adjusted.

Damaged or Defective Merchandise

Contact Acima customer service and the retail partner quickly. Take photos of the product, packaging, serial number, and any damage. Keep delivery paperwork, receipts, merchant emails, and repair or replacement notes.

Wrong Merchandise or Delivery Issues

If you received the wrong item, contact Acima and the merchant. Keep the order details, item description, photos, delivery confirmation, and messages with the retailer.

Collection Calls or Payment Dispute Issues

Document each call, text, email, and voicemail. Ask for the company name, account number, amount claimed, and a written validation of the debt when appropriate. Do not make a payment to an unknown caller until you confirm the company and account through official channels.

Credit or Consumer Reporting Questions

If your complaint involves a consumer report, credit inquiry, account reporting, or identity verification, request written details and keep copies of notices. You may also contact the consumer reporting agency if you believe the information is inaccurate.

Scam and Fake Acceptance Now Support Number Warning

Be careful when searching online for an Acceptance Now phone number, Acceptance Now customer service number, Acima payment number, Acima cancellation number, or rent-to-own support number. Unofficial websites may list outdated numbers or third-party numbers that do not apply to your account.

Use Acima.com, Customer.Acima.com, your lease agreement, official emails from Acima, and verified support pages before sharing payment, identity, or account information. Do not provide passwords, one-time codes, full card numbers, bank login details, Social Security numbers, gift card numbers, cryptocurrency payments, or remote computer access to anyone who contacts you unexpectedly.

Acceptance Now Reviews and Complaints

At the time of this update, the live CorporateOfficeHeadquarters.com Acceptance Now page did not show customer reviews yet. If you have contacted Acceptance Now, Acima, Rent-A-Center, Upbound Group, a retail partner, customer service, billing support, or another complaint route, you can share your experience below.

When leaving a review, include the brand name on your agreement, the retailer involved, the general issue, the support route used, and whether the matter was resolved. Do not post full account numbers, payment card numbers, Social Security numbers, passwords, or other sensitive personal information.

About AcceptanceNOW / Acima

AcceptanceNOW was a lease-to-own brand associated with Rent-A-Center and retail partner locations. AcceptanceNOW is now Acima. Acima offers lease-to-own transactions for eligible merchandise such as furniture, electronics, appliances, tires, mattresses, jewelry, eyewear, tools, and other durable goods through participating retailers and online shopping options.

Acima states that its lease-to-own transaction is not a loan, credit, or financing. Acquiring ownership by leasing generally costs more than the retailer’s cash price, so customers should review the written agreement, payment schedule, cancellation terms, and early purchase options carefully.

Competitors and Related Corporate Office Pages

AcceptanceNOW / Acima competes with lease-to-own, rent-to-own, retail financing, buy-now-pay-later, and alternative payment providers. Customers comparing corporate office contacts and complaint routes may also want to review Rent-A-Center Corporate Office, Aaron’s Corporate Office, and furniture retailers such as Raymour & Flanigan Corporate Office when the dispute involves a retail partner, delivery, merchandise condition, or store-level service.

Related Resources

Frequently Asked Questions About Acceptance Now Corporate Office

Is Acceptance Now still in business?

AcceptanceNOW is now Acima. Customers with old Acceptance Now agreements, emails, or account references should use Acima’s current support routes.

Where is Acceptance Now corporate office located?

Acceptance Now was associated with Rent-A-Center and is now tied to Acima and Upbound Group. Upbound Group / Rent-A-Center corporate headquarters are located at 5501 Headquarters Drive, Plano, TX 75024.

What is the Acceptance Now corporate phone number?

The Upbound Group / Rent-A-Center corporate office phone number is 1-972-801-1100. For current AcceptanceNOW / Acima customer service, call Acima at 1-801-297-1982.

What is the Acceptance Now customer service number?

For current AcceptanceNOW / Acima support, use Acima customer service at 1-801-297-1982. For early purchase or cancellation, Acima lists 1-801-297-1980.

How do I contact Acima about my lease?

Call Acima customer service at 1-801-297-1982 or sign in at Customer.Acima.com. Have your lease agreement, account email, payment history, product details, and retailer information ready.

How do I cancel an Acima lease?

Acima says customers may cancel by first contacting customer service. For early purchase or cancellation instructions, call 1-801-297-1980 or use Customer.Acima.com.

How do I return merchandise to Acima?

Contact Acima customer service at 1-801-297-1982 and ask for return instructions. Save written instructions, return confirmations, pickup records, shipping receipts, and photos.

Who owns Acceptance Now / Acima?

Acima is part of Upbound Group, Inc., the parent company that also owns Rent-A-Center and other brands.

Is Acima a loan or credit product?

Acima describes its standard service as a lease-to-own transaction, not a loan, credit, or financing. Customers should read the written agreement because acquiring ownership by leasing can cost more than the retailer’s cash price.

Is there a CSN page for Acceptance Now?

No CSN link was provided for this update. Use Acima.com, Customer.Acima.com, and official Acima support routes for current customer support.

Is CorporateOfficeHeadquarters.com affiliated with Acceptance Now or Acima?

No. CorporateOfficeHeadquarters.com is not affiliated with AcceptanceNOW, Acceptance Now, Acima, Acima Digital, Upbound Group, Rent-A-Center, or any retail partner. This page is for corporate office information, reviews, complaints, and consumer research.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com provides corporate office information, headquarters details, phone number guidance, complaint routes, and reader review space for major companies and brands. We update pages when corporate addresses, phone numbers, parent companies, brand names, support routes, review themes, or complaint processes change.

Page Update Note

This page was updated on June 29, 2026 to reflect that AcceptanceNOW is now Acima, to update the Upbound Group / Rent-A-Center corporate headquarters information, to replace outdated Acceptance Now customer service routing with current Acima support numbers, and to add query-focused Acceptance Now phone number, corporate office, customer service number, reviews, and complaint guidance.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with AcceptanceNOW, Acceptance Now, Acima, Acima Digital, Upbound Group, Rent-A-Center, or any retail partner. This page is for informational, review, and complaint purposes only. For lease terms, payments, cancellation, early purchase, returns, damaged merchandise, consumer reporting, legal, privacy, employment, merchant, or payment disputes, verify information directly with Acima, Upbound Group, Rent-A-Center, your retailer, your payment provider, or the appropriate official agency.

Share Your Experience

If you have contacted Acceptance Now corporate office, Acima customer service, Customer.Acima.com, Upbound Group, Rent-A-Center, a retail partner, payment support, cancellation support, or another complaint route, please share your experience below. Your review may help other readers understand which contact method worked and what documentation was needed.

Share0
Tweet0
Share0
Previous Article
Next Article

There are no reviews yet. Be the first one to write one.

Corporate Office Headquarters