Ally Financial Inc.
200 Renaissance Center or PO Box 200
Detroit, MI 48265
Ally Bank Phone Numbers
Corporate Phone Number: 1-866-710-4623
Customer Service Number: 1-877-247-2559
Customer Service Number Suzuki: 1-888-895-7578
Nuvell Credit Company: 1-888-925-2559
National Auto Finance: 1-888-925-2559
Report Fraud: 1-800-971-6037
TDD: 1-877-320-2559
Website: Ally Bank
Ally Bank Corp
6985 Union Park Center Suite 435
Midvale, UT 84047
I tried to call Ally back in October 2022. The waiting time was long and frustrating. Finally got through to an agent. I called about a CD renewal. Two CDs
I asked if it would be worth it to take the penalty for early withdrawal to get a better rate. I was told by both agents ( two separate phone calls) that yes it would be worth it and I would get the money back quickly. It sounded logical and made the decision to do so I was not told that if the rates go up you could lose interest and won’t be worth it. So now it will be a big amount of money I would be losing and I’m not a happy customer at this point. Been with Ally for a long time. It has taken care of my needs in the past but now it’s a different story. Most likely in the future, I will transfer most of the money to another online bank.
