Contact Discover Card Corporate Office Headquarters - 2022
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Discover Card Corporate Office Headquarters

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Discover Card Corporate Office Headquarters
5420 West 1730 South
Salt Lake City, UT  84104
Corporate Phone Number: 1-801-994-2657

33 replies on “Discover Card Corporate Office Headquarters”

wonder why Discover is needing to run TV ads about fraud protection with a turtle whose belly lights up? Here is my experience: I had my wallet stolen at my grocery store Nov 5th while my purse was in a child seat of a shopping cart and my back was turned. The thief did $1300 charges in gift cards and Discover refuses to cover since this was my usual grocery store. Today I was informed Discover would not stand behind those fraud charges. I pointed out I had never a history of any charge over $100ish and this is the store for my neighborhood. I filed a police report and because the police did nothing on it, I am screwed. I used to recommend Discover to others at the register because of their reward system, but never again and I will inform ALL that Discover does not stand behind if you are robbed. Another other card that was stolen that day and that major bank protected me completely. So best advice is to lock up your Discovercard in your desk because you are vulnerable if it is stolen.

From the looks of this website, Discover is losing customers by the numbers and I can see why. I've spent many Hours explaining my situation regarding Fraudulent Charges on my account to ten or more Phone Representatives in the Billing and Fraud Departments. In my case the Fraud Department texted me asking to respond "Y" or "N" if I recognized a purchase in Florida and I live in Texas. I said "N" both times and both Agents reassured me they "Caught" the fraudulent attempts before they were processed but in case the purchase was processed while they spoke with me that all I needed to do was dispute the charge and Discover would remove it since they (the fraud Agent) was placing a note on my account record. Both charges went through and I disputed them and they were removed but later the merchant provided some agreement (I had never seen or agreed to) to Discover and they reversed the charges back to my account. I will never pay this balance because this merchant is a Scammer actually located in Southeast Asia.
I’ve worked hard to maintain excellent credit and if Discover puts one Negative Mark on it I will contact an Attorney, Board Certified in Deceptive Trade Practices and file a law suit against both this merchant and Discover. I'm sure other customers have had similar issues with this merchant known as "Step Organix Nutraoil" and also as "General Health Nutraoil", both reflect Florida addresses but today when I called the lady said she was in Southeast Asia.
There are many other small details I omitted in order to shorten this comment. Anyone interested can email me. ray3402@gmail.com

I grew up believing Discover and American Express were THE cards to have and if you had them you were doing well. I didn't use my Discover card right away because I had it set aside for a reason. Then Corona happened. Trying to be responsible in these unknown times I didn't put balances on any cards that didn't already have them and was doing my best to pay on the ones that I did until this Corona thing was over. I got no warning like I do with all my other cards that they were going to close my account. Just a you don't matter to us we are closing your account email the day they closed it. It is bad enough when things are good but to happen in times like this is even worse. It shows Discovers importance of customers and customer service. I may be small but word of mouth is mighty. I did nothing wrong and was trying to be a responsible card holder and this is how I get repaid.

By the way your Fraud Dept says once you give a service your card number to use, they can charge dozens of times to this card even though it is FRAUD. They also say if I purchase one item with my Discover card my Card can be charged for any amount they decide to charge. What kind of FRAUD are you guys allowing?

I need to speak to a Vice President for a Fraud complaint since I have received NO Satisfaction since July. I may end up calling the attorney general and Better Business Bureau-I think that your reviews from customers says it all and you need to fix this.I need to call someone high up since I am getting no where with your Fraud Department.

I need to speak to a Vice President for a Fraud complaint since I have received NO Satisfaction since July. I may end up calling the attorney general and Better Business Bureau-I think that your reviews from customers says it all and you need to fix this.I need to call someone high up since I am getting no where with your Fraud Department.

I have had a DISCOVER Credit Card for several years now, use it regularly in my travels. I have NEVER been late or missed a payment and always pay "IN FULL" each month. I recently got a letter from DISCOVER asking me to sign a form so they could access my IRS tax returns. They said they wanted to verify my income. Seems after 2 years, they were calling me a liar. If I didn't sign, they would close my account. I saw no good reason for them to have access to my personal income figures so I didn't sign and they closed my account . AND, they sent a notice to the CREDIT BUREAUS that would adversely affect my credit rating. DISCOVER is very very bad…..and I am happy to be rid of them. Any questions….jackrahn@yahoo.com

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