Batteries Plus corporate office is located in Hartland, Wisconsin. Batteries Plus LLC operates a national network of battery, lighting, key fob, device repair, and related retail stores. Below are the current Batteries Plus headquarters address, customer-service number, complaint routes, warranty information, ownership details, and customer reviews.
Batteries Plus corporate office quick answer:
- Corporate address: 1325 Walnut Ridge Drive, Hartland, WI 53029
- Customer Care: 1-800-677-8278
- Customer Care hours: Monday–Friday, 7:30 a.m.–6:00 p.m. Central Time
- CEO: Scott Williams
- Ownership: Privately held; Freeman Spogli & Co. holds a majority interest
- Store network: More than 700 locations across all 50 states and Puerto Rico
How To Contact Batteries Plus Corporate Office Headquarters
Batteries Plus Headquarters and Customer Care Overview
- Company: Batteries Plus LLC
- Batteries Plus Corporate Address: 1325 Walnut Ridge Drive, Hartland, WI 53029
- Batteries Plus Customer Service Number: 1-800-677-8278
- Customer Care Hours: Monday–Friday, 7:30 a.m.–6:00 p.m. Central Time
- Customer Care Contact Form: Contact Batteries Plus
- Store Locator: Find a Batteries Plus store
- Returns Policy: Batteries Plus returns
- Warranty Policy: Batteries Plus warranty information
- Careers and Jobs: Batteries Plus careers
- Website: batteriesplus.com
Phone-number clarification: Batteries Plus publishes 1-800-677-8278 as its toll-free Customer Care number. The company does not currently identify a separate public corporate switchboard or HR phone number on its main contact, FAQ, or careers pages. Job applicants should use the official careers system. Current and former employees should use their established internal HR, payroll, or benefits channels.
How To Contact Batteries Plus Customer Service
| Reason for Contact | Recommended Batteries Plus Contact |
|---|---|
| Local store complaint | Begin with the store manager. If the issue remains unresolved, call Customer Care or submit the online contact form. |
| Online order, shipping, or pickup problem | Call 1-800-677-8278 or use the official contact form. |
| Return or refund request | Contact the selling store or Customer Care and review the current returns policy. |
| Battery or product warranty | Bring the product, receipt, and warranty information to the selling store. Escalate unresolved questions to Customer Care. |
| Key fob replacement or programming | Contact the selected store first because vehicle and key-fob compatibility varies. |
| Phone or tablet repair | Contact the repair location and retain the repair order, diagnostic results, and warranty terms. |
| Car battery testing or installation | Contact the local store and confirm that installation is available for the vehicle. |
| Job application or corporate position | Use the official Batteries Plus careers page and application portal. |
| Franchise opportunity | Use the official Batteries Plus franchise website. |
How To Submit a Batteries Plus Complaint
Many Batteries Plus locations are independently owned and operated franchise stores. For that reason, a complaint about an employee, installation, key fob, repair, refund, or warranty decision should usually begin with the manager of the store where the transaction occurred.
- Identify the store address, city, state, or store number.
- Keep the original receipt, invoice, online order number, or repair order.
- Record the product brand, model, part number, and purchase date.
- For a warranty concern, keep the affected product available for inspection.
- Explain the problem to the store manager and request a specific resolution.
- If the store cannot resolve the issue, call 1-800-677-8278 or submit the corporate contact form.
- Retain the Customer Care response and any case or reference number.
Information To Include With a Warranty Complaint
- Original purchase receipt
- Product brand and model
- Battery date code or serial information, when applicable
- Vehicle year, make, and model when fitment is involved
- Battery or charging-system test results
- Photos of damage, leakage, swelling, or incorrect installation
- Store location and approximate date of each visit
- Explanation given by the store or technician
- The replacement, refund, retesting, or other resolution requested
Franchise-store clarification: A local franchise owner may handle an initial store complaint, refund, warranty inspection, or employee concern. Batteries Plus Customer Care can assist with escalation, but the applicable result may depend on the product, receipt, warranty terms, store ownership, inspection findings, and reason for failure.
Safety and privacy warning: Do not continue using a battery that is swollen, leaking, smoking, unusually hot, damaged, or producing a strong odor. Move away from immediate danger and contact emergency services when there is a fire or immediate safety threat. Do not post payment card numbers, complete vehicle identification numbers, account passwords, home addresses, employee personal information, or unredacted receipts in the public review section.
Who Owns Batteries Plus?
Batteries Plus is a privately held company. Freeman Spogli & Co., company management, and other investors acquired the business in 2016, with Freeman Spogli obtaining a majority interest. Freeman Spogli continues to list Batteries Plus as a portfolio company.
Scott Williams is the Chief Executive Officer of Batteries Plus. Because the company is privately held, Batteries Plus does not have a public stock symbol.
Batteries Plus History
Batteries Plus began in 1988 with one store in Green Bay, Wisconsin. The company opened its first franchise location in 1992 and established its corporate headquarters in Hartland in 1998.
The retailer added light bulbs to its national product offering in 2010 and adopted the Batteries Plus Bulbs name in 2013. Smartphone and tablet repair services followed in 2014, with key cutting and key fob programming added in 2016.
In 2021, the company returned to the shorter Batteries Plus name because its product and service offerings had expanded beyond batteries and bulbs. Batteries Plus now reports more than 700 stores serving customers across all 50 states and Puerto Rico.
Batteries Plus Products and Services
Batteries Plus serves consumers, businesses, vehicle owners, and organizations requiring specialty power and lighting products. Products and services vary by location but may include:
- Automotive, marine, motorcycle, lawn-equipment, and recreational-vehicle batteries
- Household, hearing-aid, watch, laptop, camera, and specialty batteries
- Commercial and residential lighting products
- Car battery testing and installation at participating locations
- Phone and tablet repair
- Key fob batteries, replacement, cutting, and programming
- Battery recycling
- Commercial and business power solutions
Not every service is available for every vehicle, device, key fob, battery, or store. Customers should confirm compatibility, technician availability, price, warranty coverage, and completion time with the selected location.
Batteries Plus Competitors
For automotive batteries, testing, and installation, Batteries Plus competes with automotive-parts retailers such as O’Reilly Auto Parts, Advance Auto Parts, and AutoZone.
For electronics, device repair, specialty batteries, and accessories, the company also competes with Best Buy, Apple-authorized service providers, uBreakiFix, independent repair shops, and online retailers such as Amazon. Lighting competitors include hardware stores, home-improvement retailers, electrical-supply companies, and online lighting sellers.
Batteries Plus differentiates itself through its combination of specialty products, local inventory, technical assistance, installation, testing, recycling, key fob services, and device repair.
Batteries Plus Reviews and Complaints
Visible CorporateOfficeHeadquarters.com reviews include complaints involving battery warranties, key fob batteries, replacement key fob quality, employee conduct, and difficulty obtaining a refund or product inspection.
One reviewer described receiving multiple unsuccessful key fob battery replacements at a California store before another business reportedly installed a working battery. The reviewer also reported being unable to obtain a refund under a lifetime battery-replacement arrangement.
Another customer praised the company’s general product quality and speed but complained that a Texas store reportedly rejected a vehicle-battery warranty concern without first testing the battery. Other comments describe dissatisfaction with service at a New Mexico location, an allegedly poorly staffed store visit, and concerns about the construction and operating range of a replacement key fob.
These comments represent individual experiences and may not reflect every Batteries Plus store, franchise owner, employee, product, repair, installation, or warranty decision. Reviews are most useful when they identify the store location, product or service, approximate date, complaint route used, and outcome.
Batteries Plus Frequently Asked Questions
Where is the Batteries Plus corporate office?
Batteries Plus corporate headquarters is located at 1325 Walnut Ridge Drive, Hartland, Wisconsin 53029.
What is the Batteries Plus customer-service number?
Call Batteries Plus Customer Care at 1-800-677-8278.
What are Batteries Plus Customer Care hours?
Customer Care representatives are available Monday through Friday from 7:30 a.m. to 6:00 p.m. Central Time.
Is 1-800-677-8278 the Batteries Plus corporate phone number?
It is the company’s published toll-free Customer Care number. Batteries Plus does not currently identify a separate general corporate switchboard on its main contact or FAQ pages.
How do I complain about a Batteries Plus store?
Begin with the store manager. Keep the receipt, product details, store location, and supporting documents. If the store cannot resolve the problem, contact Customer Care at 1-800-677-8278 or use the official contact form.
How do I contact Batteries Plus HR?
Batteries Plus does not publish the Customer Care number as a dedicated HR line. Applicants should use the official careers website. Current or former employees should use the HR, payroll, benefits, or management contacts supplied through their employment.
Who owns Batteries Plus?
Batteries Plus is privately held. Freeman Spogli & Co. acquired a majority interest in the company in 2016 alongside management and other investors.
Who is the CEO of Batteries Plus?
Scott Williams is the Chief Executive Officer of Batteries Plus.
Is Batteries Plus the same as Batteries Plus Bulbs?
Yes. The company adopted the Batteries Plus Bulbs name in 2013 and returned to the Batteries Plus name in 2021 as its product and service offerings expanded.
How many Batteries Plus stores are there?
Batteries Plus reports more than 700 stores serving customers across all 50 states and Puerto Rico.
Are all Batteries Plus stores corporate owned?
No. Batteries Plus operates through a franchise system, and many retail locations are independently owned and operated.
What is the Batteries Plus return period?
The company’s FAQ states that eligible non-defective products may be returned within 14 days of purchase. Product condition, proof of purchase, store policies, installed items, special orders, warranties, and other restrictions may affect eligibility, so customers should review the current returns policy.
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Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Batteries Plus LLC, Freeman Spogli & Co., any Batteries Plus franchise owner, product manufacturer, warranty provider, repair facility, or payment company. This content is for informational purposes and provides an independent platform for reviews and feedback.
Batteries Plus Corporate Office Complaints, Reviews, and Feedback
Share your Batteries Plus experience in the comments below. Helpful reviews identify the store location, product or service, approximate date, warranty or return issue, support route used, and whether the matter was resolved. Do not include private account, payment, vehicle, employment, or personal information.