Share0
Tweet0
Share0
  • H
  • |
  • B
  • |
  • Reach Out To Big Lots Corporate Office – Big Lots Complaints

Reach Out To Big Lots Corporate Office – Big Lots Complaints 

🗨  Comments 

Big Lots, Inc. is a nationwide discount retailer offering a wide range of products, including furniture, home décor, electronics, groceries, and seasonal items. Founded in 1967 and headquartered in Columbus, Ohio, Big Lots is committed to providing affordable products and exceptional value to customers across the United States.

How to Reach Big Lots Corporate Office

For business inquiries or customer service matters, you can contact Big Lots’ Corporate Office using the following details:

Big Lots’ Corporate Structure and Operations

Big Lots operates over 1,400 stores in 47 states, offering a treasure-hunt shopping experience with a diverse assortment of products. Key aspects of their operations include:

  • 🛋️ Furniture: Offering a wide selection of furniture, mattresses, and home décor items.
  • 🛍️ Home Goods: Providing household essentials, kitchenware, and bath items.
  • 🍎 Grocery: Featuring food and beverage products, including snacks and pantry staples.
  • 🎄 Seasonal Items: Carrying seasonal décor and merchandise for holidays and special occasions.
  • 💳 Loyalty Program: The Big Rewards program allows customers to earn points and receive exclusive discounts.

Big Lots competes with other discount retailers such as Dollar General, Five Below, and Ollie’s Bargain Outlet. The company focuses on delivering value, variety, and a unique shopping experience to its customers.

Common Concerns and Feedback

Customers appreciate Big Lots for its:

  • 💲 Affordable Prices: Offering products at discounted prices for budget-conscious shoppers.
  • 🛒 Product Variety: Wide range of merchandise across multiple categories.
  • 😊 Friendly Staff: Reports of helpful and courteous employees.

However, some common concerns and complaints include:

  • 🧹 Store Cleanliness: Occasional feedback about the cleanliness and organization of certain store locations.
  • 📦 Product Availability: Reports of limited stock or out-of-stock items on popular products.
  • 📞 Customer Service: Experiences with delayed responses or unresolved issues.

Sharing your experiences helps Big Lots improve its services and assists others in making informed decisions.

Frequently Asked Questions (FAQs)

Q1: How can I find a Big Lots store near me?

You can use the store locator feature on their official website to find the nearest Big Lots location.

Q2: Does Big Lots offer online shopping and delivery?

Yes, Big Lots offers online shopping with options for shipping to your home or in-store pickup. Visit BigLots.com to shop online.

Q3: What is the Big Rewards program?

Big Rewards is a loyalty program that allows members to earn points on purchases, receive exclusive discounts, and access special promotions. You can sign up for free on their website or in-store.

Q4: How do I contact Big Lots customer service?

For customer service, call 1-866-244-5687. Customer service is available Monday through Friday, from 8:00 AM to 10:00 PM EST, and Saturday and Sunday, from 8:00 AM to 8:00 PM EST.

Q5: How can I apply for a job at Big Lots?

Job opportunities are listed on the careers page of their website. You can apply online by visiting the Careers section.

Share Your Experience with Big Lots

If you’ve shopped at Big Lots or interacted with their corporate office, we encourage you to share your experiences:

  • ⭐ Rate the Company: Provide a rating from 1 to 5 stars.
  • ✍️ Write a Review: Offer detailed feedback about your interactions or experiences.
  • 📷 Upload Photos: Include images to give a visual perspective.

Your input is valuable! If you’ve had experiences with Big Lots, please share them in the comments below. Your insights can help others and contribute to improving services.

Disclaimer

CorporateOfficeHeadquarters.com is an independent platform providing corporate contact information and a space for users to leave reviews about their experiences with corporate offices. This website is not affiliated with Big Lots, Inc. The information and reviews are services offered by CorporateOfficeHeadquarters.com.

Big Lots Corporate Office

Maps and Directions To Big Lots Headquarters Address

Share0
Tweet0
Share0
Previous Article
Next Article

Question for Big Lots Headquarters -This is the delivery service you choose? - Fedex

August 23, 2023

Big lots has chosen Fed Ex to deliver their packages.

charles

Big Lots Delivery Issue

November 12, 2024

Big Lots, This is my first and last time purchasing any furniture from Big Lots or any other items! I purchased a fireplace. The sales person rung up my order. I asked her when will they deliver my item. I was told I had to call their delivery person (3rd party). I told her why should I do this??? Isn’t that your job to set up delivery?? So, I call this guy and he ask when I would like it delivered. I told him the day. He said ok, it will be $100. The day before I texted him to ask what would be his estimated time of arrival. He texted and said it was supposed to rain all that morning so he would be there after 12noon. The day he was supposed to deliver, I noticed that it was around 1:30. I texted to find out his eta. He texted back that he was sick. I’m thinking to myself, was he going to call me???? So the next day he texted and said I can deliver your item today. I texted back and asked what time. He never texted back. Then the next day I texted him and asked if he could deliver the fireplace today. He texted back and said yes. He gets to my place and brings in a huge box. I’m thinking he is going to put it together. He says, you know this has to be put together (of course, I didn’t know this). I told him no I didn’t know. He said well I can put it together because I’m good at but someone else will take all day to do this…. but he would need to come another day because he didn’t have time. If I had known that the fireplace was coming in a box not put together and I would need to pay again to get it put together…I would have Never purchased it!!!! Now I have this huge box in my home waiting for him to put it together. This is terrible.

K. Calloway

Big Lots San Antonio TX Decline

September 14, 2024

Big Lots, The O’Connor Rd store in San Antonio, TX. has been on a slow decline in the last several months. It used to be a nice ,clean, well kept store. Not Anymore! Trash all over the floors, shelves spilling over onto floor and in general disarray. A homeless woman sitting in the middle of an aisle…never going to that one again!

L. Meredith

Attn. Big Lots Corporate Headquarters CEO - No Common Sense by employees!

August 23, 2023

TO CEO Bruce Thorn, I recently visited Big Lots store #1789 in Carle Place, NY, and was disappointed with the checkout experience. With only two cashiers available, the line grew increasingly long. Despite the obvious need, no one seemed proactive about requesting additional assistance. It was only after several prompts from me that the Assistant Manager, Khadim Ishamel, arrived to address the situation. I’m perplexed as to why it falls on the customer to request help in such scenarios. This experience has left me questioning the operational standards of your stores. It’s essential for employees to demonstrate common sense and address customer needs promptly. The quality of service I received was far from what I expected from a renowned brand like Big Lots. I hope you take this feedback into account to improve the customer experience in the future.

Floyd Grossberg

Attn. Big Lots Home Office - I Reported a mis-priced item and no one seemed to care

December 13, 2022

I got on the chat line twice the first young lady was Angel she was courteous and wanted me to forward her a copy of the misprint. I informed her that I was not computer savvy and was unable to but I would try to print a copy and disengaged chat. I was able to print the misprint from my computer and got back on the chat line but I did not get Angel I got Kryzla She was indifferent and basically said it was a misprint from whomever and that they did not sell recliners for $2.99 I told her that I was retired from retail and that I was just letting Big Lots know that there was a mistake on the pricing and customers can be nasty at times. She replied can I help- you with anything else. Felt as though she really is not looking out for Big Lot’s

Robert Young
​
Corporate Office Headquarters