Big Lots corporate office headquarters information has changed because the Big Lots brand was purchased out of bankruptcy in 2025 and is now operated by Variety Wholesalers. People often search for the Big Lots corporate office when they need the Big Lots corporate address, Big Lots corporate headquarters, Big Lots headquarters address, Big Lots store locator, customer care email, complaint escalation help, vendor resources, careers, or support for unresolved store, return, refund, gift card, furniture, product, pricing, inventory, delivery, rewards, employee, or customer-service complaints. Big Lots’ current official contact page lists its HQ address as 4900 E Dublin Granville Road in Columbus, Ohio.
Big Lots Corporate Office and Headquarters Contact Information
- Company / Brand: Big Lots
- Current Operator: Variety Wholesalers, Inc.
- Big Lots HQ Address: 4900 E Dublin Granville Road, Columbus, OH 43081, USA
- Customer Care Email: bi*****************@******es.com
- Customer Care Mailing Address: P.O. Box 947, Henderson, NC 27536, USA
- Direct Current Corporate Phone Number: Not published on Big Lots’ current official contact page
- Legacy / Previously Listed Big Lots Corporate Phone: 1-614-278-6800 — verify before relying on this number
- Official Big Lots Website: BigLots.com
- Official Big Lots Contact Page: Big Lots Contact Us
- Official Big Lots Store Locator: Find a Big Lots Store
- Official Big Lots About Page: About Big Lots
- Official Big Lots Vendor Resources: Big Lots Vendor Resources
- Official Big Lots Careers: Big Lots Careers
The current Big Lots support process is different from older Big Lots listings. The official contact page emphasizes customer-care email, store support, the store locator, vendor resources, and Variety Wholesalers-related contact routing. Older Big Lots phone numbers may still appear in search results or old directories, but shoppers should verify current contact options through BigLots.com before calling, mailing documents, or sharing personal information.
Big Lots Headquarters Address and Current Company Structure
Big Lots lists its HQ address as 4900 E Dublin Granville Road, Columbus, Ohio 43081. This is the address many readers search for when looking for Big Lots corporate office, Big Lots corporate headquarters, Big Lots headquarters, Big Lots corporate address, Big Lots headquarters address, Big Lot corporate office, or Big Lots corporate office number.
The current Big Lots brand is operated by Variety Wholesalers after the 2025 bankruptcy purchase. Big Lots’ current About page says the new Big Lots operates 219 stores in 15 states across the Midwest, Southeast, and Mid-Atlantic. Variety Wholesalers also operates retail brands such as Roses, Roses Express, and Maxway.
This means older information about Big Lots, Inc. as a public company may be outdated. Do not rely on old stock-symbol references, old customer-service phone listings, old store counts, or old corporate records without checking the current BigLots.com website.
Big Lots Corporate Office vs. Big Lots Customer Service
The Big Lots corporate office is generally used for headquarters matters, vendor questions, corporate correspondence, legal correspondence, careers, privacy requests, media inquiries, and high-level unresolved complaints. Most customer issues should begin with the Big Lots store involved, the official Big Lots contact page, customer-care email, or the support route connected to the issue.
Big Lots customer care may ask for your store location, purchase date, receipt, item details, gift card information, photos, return details, delivery information, or previous support history. Do not post private information such as payment-card numbers, driver’s license numbers, gift card numbers, home addresses, phone numbers, email addresses, employee names, or screenshots containing private data in public comment sections.
Choose the Correct Big Lots Support Route
- Store-specific complaint: Contact the local Big Lots store first using the official store locator.
- Customer-care complaint: Email bi*****************@******es.com with the store location, receipt details, and issue summary.
- Store locator question: Use the official Big Lots store locator to confirm which stores are currently open.
- Return, refund, or exchange issue: Start with the store where the purchase was made and keep your receipt.
- Furniture or large-item issue: Keep your receipt, item description, delivery details, photos, and store information.
- Gift card issue: Use official Big Lots support and keep the full gift card number private.
- Vendor inquiry: Use the official Big Lots vendor resources page.
- Employment or careers question: Use the official Big Lots careers page or the hiring route tied to the store or position.
- Privacy request: Review Big Lots’ current privacy policy and contact the company through the official route listed there.
- Corporate-level concern: Contact Big Lots corporate office after the store and customer-care routes have been attempted.
What to Have Before Contacting Big Lots Corporate Office
- Your full name and contact information
- The Big Lots store location involved
- Purchase date, visit date, pickup date, or delivery date
- Receipt number, transaction number, order record, or proof of purchase
- Product name, item number, price tag, department, or furniture description
- Photos of damaged, missing, incorrect, or quality-related merchandise
- Gift card information, but only through official support channels
- Delivery paperwork, furniture pickup records, or service notes, if relevant
- Names of store managers or customer-care representatives previously contacted, if appropriate
- Email thread, support reference, or written response from Big Lots
- A short timeline and the specific resolution you are requesting
Do not post private information in public reviews or comment sections. Avoid sharing payment-card numbers, bank details, driver’s license numbers, gift card numbers, home addresses, phone numbers, email addresses, employee personal information, or screenshots containing private data.
How to Escalate a Big Lots Complaint
Start with the Big Lots store involved if the complaint is about a purchase, return, exchange, damaged item, furniture issue, pricing concern, inventory question, employee interaction, store cleanliness, or local service issue. Ask for the store manager when the issue is store-specific.
If the store does not resolve the issue, contact Big Lots customer care at bi*****************@******es.com. Include the store location, date of purchase or visit, receipt details, item description, photos if helpful, and the specific resolution you are requesting.
If the matter remains unresolved after using the store and customer-care routes, you may contact Big Lots corporate office. Written corporate correspondence may be sent to Big Lots at 4900 E Dublin Granville Road, Columbus, OH 43081, or through the customer-care mailing route at P.O. Box 947, Henderson, NC 27536. Corporate correspondence is best used for unresolved or higher-level issues after store and customer-care routes have been attempted.
Common Reasons Customers Contact Big Lots Corporate Office
- Finding the Big Lots corporate office or headquarters address
- Looking for a Big Lots corporate phone number
- Using the Big Lots store locator to find an open store
- Store complaints involving service, cleanliness, checkout, or management
- Return, refund, exchange, receipt, or store-credit issues
- Furniture, mattress, home décor, seasonal, or closeout merchandise complaints
- Product availability, advertised deal, weekly deal, or pricing questions
- Gift card balance, redemption, or missing gift card concerns
- Delivery, pickup, damaged item, or missing item complaints
- Employee, hiring, workplace, or store management concerns
- Vendor, supplier, buyer, or merchandise-submission questions
- Privacy, legal, media, or corporate correspondence questions
Big Lots Store Locator and Open Store Questions
Because Big Lots went through bankruptcy and was relaunched under Variety Wholesalers, store status is especially important. Some former Big Lots locations have closed, while other Big Lots stores reopened under the current operator. Use the official Big Lots store locator before driving to a store, returning an item, applying for a job, checking weekly deals, or asking about local merchandise.
If you are looking for a specific former Big Lots location, confirm the store’s status directly through BigLots.com. Search results, maps, and older directories may still show outdated stores, old phone numbers, or old store hours from before the bankruptcy sale and relaunch.
Big Lots Returns, Refunds, Furniture, and Store Complaints
Big Lots return and refund complaints may involve missing receipts, damaged items, store credit, furniture condition, final-sale merchandise, seasonal items, clearance goods, pickup records, delivery issues, or disagreement over store policy. Start with the store involved and keep the receipt, item tags, packaging, photos, and written response from the store.
Furniture and large-item complaints may require extra documentation. Keep the item name, SKU or item number, delivery record, pickup paperwork, photos of damage, and the store location. If a store manager cannot resolve the issue, email customer care with a clear timeline and the resolution you are requesting.
Big Lots Gift Card, Pricing, and Weekly Deal Complaints
Gift card complaints may involve balance issues, redemption problems, missing cards, damaged cards, or confusion over older gift cards after the bankruptcy transition. Keep the purchase receipt and gift card details private when contacting support. Do not post full gift card numbers in a public comment.
Pricing complaints may involve weekly deals, signs, advertised discounts, clearance prices, coupons, or register pricing. Take photos of signs or shelf tags when appropriate and ask the local store manager to review the issue first. If the issue remains unresolved, send customer care the store location, date, item details, and any photos.
Big Lots Vendor, Careers, and Corporate Questions
Vendor questions should go through Big Lots’ official vendor resources page. Big Lots also publishes team and buyer information for specific merchandise categories, but customer complaints should not be sent to merchandise buyers unless the issue is truly a vendor or merchandising matter.
Career and employment questions should go through the official careers page or the hiring route connected to the store or position. If your issue involves a workplace concern, application, interview, payroll, schedule, or manager complaint, use the official employment or store-management route and avoid posting private employee information in public comments.
Big Lots Reviews and Complaints
Big Lots reviews vary by store location, merchandise mix, ownership transition, inventory, staffing, and customer expectations. Positive reviews often mention closeout deals, name-brand bargains, home goods, seasonal merchandise, furniture, friendly store employees, and the treasure-hunt shopping experience. Complaints often involve closed stores, outdated store listings, product availability, returns, pricing, customer-care response time, furniture quality, damaged items, gift cards, delivery issues, and difficulty finding a current corporate phone number.
If you leave a Big Lots review below, include the store location, support route used, whether the issue involved a return, refund, furniture item, gift card, pricing concern, store locator, customer care, corporate office, or store service, and whether the matter was resolved. Do not include private account, payment, address, phone, gift card, or employee information in a public comment.
Scam and Fake Big Lots Support Warning
When searching for Big Lots customer service, Big Lots corporate office, Big Lots headquarters, Big Lots corporate phone number, Big Lots store locator, Big Lots refund help, or Big Lots gift card support, make sure you are using official BigLots.com pages or trusted corporate-office resources. Be cautious with fake clearance websites, fake going-out-of-business ads, fake coupon pages, fake gift card promotions, unofficial phone numbers, and third-party pages asking for payment or personal information before providing support.
Do not provide passwords, one-time passcodes, full payment-card numbers, bank login details, gift card numbers, wire transfers, remote access, or private documents to anyone who contacts you unexpectedly claiming to represent Big Lots, a refund department, a gift card department, a liquidation sale, a coupon promotion, or customer service. If unsure, go directly to BigLots.com and use the official contact page or store locator.
Big Lots Competitors and Related Corporate Office Pages
Customers researching Big Lots corporate office information may also compare related discount, closeout, home goods, and bargain-retail corporate office pages, including Dollar General Corporate Office, Five Below Corporate Office, Ollie’s Bargain Outlet Corporate Office, Walmart Corporate Office, and Target Corporate Office. These companies may have similar complaint categories involving store service, returns, refunds, pricing, gift cards, furniture, inventory, weekly ads, and customer-service escalation.
Related Resources
- Official Big Lots Website
- Big Lots Contact Us
- Big Lots Store Locator
- About Big Lots
- Big Lots Vendor Resources
- Big Lots Careers
- Big Lots Privacy Policy
- Dollar General Corporate Office
- Five Below Corporate Office
- Ollie’s Bargain Outlet Corporate Office
- Walmart Corporate Office
- Target Corporate Office
Frequently Asked Questions About Big Lots Corporate Office
Where is Big Lots headquarters?
Big Lots lists its HQ address as 4900 E Dublin Granville Road, Columbus, OH 43081.
What is the Big Lots corporate office address?
The Big Lots corporate office and HQ address listed on the current Big Lots contact page is 4900 E Dublin Granville Road, Columbus, Ohio 43081.
What is the Big Lots customer-care email address?
Big Lots lists bi*****************@******es.com as its customer-care email address.
What is the Big Lots corporate phone number?
Big Lots’ current official contact page does not publish a direct corporate phone number. Older listings often show 1-614-278-6800 for the Columbus corporate office, but customers should verify current support options through BigLots.com before relying on old numbers.
Is Big Lots still a public company?
The current Big Lots brand is operated by Variety Wholesalers after the 2025 bankruptcy purchase. Older Big Lots public-company and stock-symbol information may no longer apply to the current store operations.
Who owns or operates Big Lots now?
Big Lots is now operated by Variety Wholesalers, Inc., which also operates brands such as Roses, Roses Express, and Maxway.
How many Big Lots stores are currently operating?
Big Lots’ current About page says the new Big Lots operates 219 stores in 15 states. Use the official store locator to confirm current store status before visiting.
How do I find a Big Lots store near me?
Use the official Big Lots store locator on BigLots.com. This is especially important because many older store listings may be outdated after the bankruptcy sale and relaunch.
How do I file a complaint with Big Lots?
Start with the local store involved, then email Big Lots customer care at bi*****************@******es.com. Include your store location, receipt details, item information, photos if helpful, support history, and requested resolution.
Should I contact Big Lots corporate office about a return or furniture complaint?
Start with the local Big Lots store first because return, refund, furniture, damaged-item, and pricing issues usually require store-level review. If the store does not resolve the issue, contact customer care and then use corporate correspondence for unresolved or higher-level complaints.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate office, headquarters, address, phone number, complaint-route, and review information for major companies, retailers, discount stores, grocery chains, restaurants, financial institutions, travel companies, and service providers. This page is designed to help readers identify the correct Big Lots corporate office, HQ address, store locator, customer-care, vendor, careers, privacy, or complaint route before escalating a concern.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Big Lots, BigLots.com, Variety Wholesalers, Inc., Roses, Roses Express, Maxway, any Big Lots store, any former Big Lots entity, any bankruptcy administrator, any gift card provider, any vendor, any store employee, or any customer-care representative. This page is for informational purposes only. Corporate details, addresses, phone numbers, store status, support routes, return policies, gift card terms, privacy practices, vendor procedures, and complaint processes may change over time. For official help with a Big Lots store visit, return, refund, gift card, furniture issue, product question, vendor matter, career question, or customer-service concern, visit BigLots.com or contact Big Lots through official channels.
Share Your Experience
Have you contacted Big Lots corporate office, Big Lots customer care, a local Big Lots store, a store manager, vendor resources, careers, or another Big Lots support route about a return, refund, furniture item, gift card, pricing concern, store locator issue, damaged item, product availability, employee complaint, or customer-service experience? Share your experience below.
Helpful reviews include the store location, issue type, support route used, how long it took to receive a response, and whether the complaint was resolved. Please do not post private information such as payment-card numbers, bank information, driver’s license details, gift card numbers, addresses, phone numbers, email addresses, employee personal information, receipts with private data, or screenshots containing private information.
