Dollar General corporate office information is often searched by customers, employees, vendors, investors, and shoppers who need the Dollar General headquarters address, Dollar General corporate office phone number, customer support routes, store complaint options, digital coupon help, or escalation information. Dollar General Corporation is headquartered in Goodlettsville, Tennessee.
Dollar General Corporate Office and Headquarters Contact Information
- Company: Dollar General Corporation
- Dollar General Corporate Office / Headquarters Address: 100 Mission Ridge, Goodlettsville, TN 37072, USA
- Dollar General Corporate Office Phone Number: 1-615-855-4000
- Customer Support / Website and App Assistance: 1-877-463-1553
- myDG / Digital Coupons Account Help: 1-888-518-3446
- Digital Coupons Account Email: dg***@***********al.com
- Privacy Contact Email: pr***********@***********al.com
- Accounting / Internal Controls / Auditing Hotline: 1-800-334-9338 — not a customer service complaint line
- Stock Symbol: DG on the New York Stock Exchange
- Official Website: DollarGeneral.com
- Official Help Center: Dollar General Help Center
- Investor Relations: Dollar General Investor Relations
Important: The Dollar General corporate office phone number is not the same as a local store phone number or a guaranteed customer service complaint line. For store-level issues, start with the store manager or official customer support route. For website, app, account, coupon, order, or product concerns, use the correct Dollar General support page or department.
Dollar General Headquarters and Corporate Address Update
Dollar General’s corporate headquarters and main office are located at 100 Mission Ridge in Goodlettsville, Tennessee. This is the address listed for Dollar General Corporation’s principal executive offices and is also used for several corporate, investor, privacy, and governance-related contact routes.
Dollar General’s corporate office is sometimes referred to as the company’s headquarters, head office, main office, or Store Support Center. Customers should not use the corporate headquarters address for routine returns, store receipts, local inventory questions, or order help unless instructed by Dollar General.
Choose the Correct Dollar General Support Route
For Store Complaints
Start with the Dollar General store where the issue happened. Ask for the store manager and provide the store number, address, date, time, receipt, and a short explanation of the problem. If the issue is not resolved, contact Dollar General customer support or corporate office with the same details.
For Website, App, or Accessibility Support
Dollar General lists 1-877-463-1553 for customer support related to difficulty accessing the company’s website or apps. Use this route for website access, app access, and digital support questions when the online help tools do not resolve the issue.
For myDG, Digital Coupons, or Account Verification
For myDG or Digital Coupons account help, Dollar General lists 1-888-518-3446 and dg***@***********al.com. This is the better route for account verification codes, digital coupons, account phone number issues, and app/account access problems.
For Online Orders or Track My Order
Use Dollar General’s official Help Center or Track My Order tools for delivery, shipping, order status, online purchase, and order-related questions. Have your order number, email address, and delivery details ready.
For Product Recalls or Safety Concerns
Check Dollar General’s official product recall page and keep the product name, UPC, lot number, date of purchase, receipt, and photos of the product. For food, medicine, toy, or product-safety concerns, you may also review official FDA or CPSC recall resources.
For Privacy or Data Questions
For privacy-policy questions, Dollar General lists pr***********@***********al.com and the Legal Department mailing address at 100 Mission Ridge, Goodlettsville, TN 37072.
For Accounting, Internal Controls, or Auditing Concerns
Dollar General lists a whistleblower hotline at 1-800-334-9338 for accounting, internal controls, or auditing concerns. This route is not intended for ordinary store complaints, refund issues, coupon problems, or local customer service concerns.
What to Have Before Contacting Dollar General Corporate Office
Before contacting Dollar General corporate office, customer support, a store manager, or an escalation route, gather:
- Store number, store address, city, and state
- Date and time of the visit, purchase, delivery, or support contact
- Receipt, transaction number, order number, or digital coupon details
- Product name, UPC, lot number, expiration date, or item number when relevant
- Photos of shelf tags, advertised prices, damaged products, cluttered aisles, or safety concerns
- Names or descriptions of employees or managers involved, if relevant
- Case numbers, help center messages, emails, or app screenshots
- A short timeline of what happened and the resolution you are requesting
How to Escalate a Dollar General Complaint
For most Dollar General complaints, begin with the store manager or the local store where the issue occurred. Store-level concerns such as pricing, product availability, cleanliness, employee behavior, checkout problems, returns, and local service issues are usually handled closest to the store.
If the issue is not resolved locally, contact Dollar General customer support or the corporate office with your receipt, store number, photos, dates, and a clear description of what you want corrected. For pricing, coupon, or advertised sale concerns, save the shelf tag, receipt, ad, digital coupon screenshot, and the final amount charged.
For unresolved consumer issues, customers may also consider contacting their state consumer protection office, attorney general, or local weights and measures agency, depending on the type of complaint. For urgent safety, medical, food, or product recall issues, use official product safety channels in addition to Dollar General’s support route.
Common Reasons Customers Contact Dollar General Corporate Office
Customers search for the Dollar General corporate office, Dollar General headquarters, Dollar General corporate headquarters, Dollar General HQ, Dollar General corporate address, Dollar General main office, or Dollar General head office for issues such as:
- Store cleanliness, cluttered aisles, or safety concerns
- Pricing, shelf tag, coupon, or register disputes
- Digital coupon or myDG account problems
- Customer service complaints involving a store or manager
- Returns, refunds, receipts, or damaged product concerns
- Product availability or advertised items not in stock
- Online order, shipping, or delivery issues
- Gift card, app, or account access questions
- Employee, job applicant, or workplace questions
- Vendor, supplier, investor, real estate, or corporate inquiries
Issue-Specific Dollar General Complaint Guidance
Pricing, Coupon, and Register Complaints
If you believe an item rang up for more than the advertised shelf price, save your receipt and take a photo of the shelf tag or sale sign if possible. For digital coupon problems, save screenshots of the clipped coupon, eligible item, phone number used for the myDG account, and receipt.
Dirty Stores, Cluttered Aisles, or Safety Concerns
For cleanliness, blocked aisles, unsafe displays, carts in aisles, or store maintenance concerns, report the issue to the store manager first. If the issue involves a serious safety hazard, document the date, time, store location, and photos before escalating.
Product Availability and Out-of-Stock Complaints
If a sale item or advertised product is unavailable, document the ad, date, store location, and product name. Inventory can vary by store, but repeated advertising or coupon issues may be worth escalating to Dollar General support.
Returns, Refunds, and Damaged Product Complaints
Keep the receipt, product packaging, UPC, photos, and any prior messages with the store. Contact the store first, then escalate if the store cannot explain the return policy or refund decision.
Online Orders and Delivery Complaints
Use Dollar General’s official Help Center and order tools. Keep your order number, tracking details, delivery address, payment confirmation, and screenshots of any support messages.
Employee, HR, or Job Applicant Questions
For job opportunities, use Dollar General Careers. Current employees should use official internal employee resources such as DG Me or the appropriate internal HR route. Do not use unverified online HR phone numbers from third-party sites.
Vendor and Supplier Questions
Potential vendors should use Dollar General’s official vendor or new-supplier resources. Supplier, transportation, purchase order, and distribution-center issues should be handled through official vendor portals and contacts.
Scam and Fake Dollar General Support Number Warning
Be careful when searching online for a Dollar General corporate phone number, Dollar General customer service number, Dollar General complaint line, Dollar General HR number, or Dollar General gift card support number. Unofficial websites and search ads may publish outdated, incorrect, or scam-related phone numbers.
Use DollarGeneral.com, the official Dollar General Help Center, the Dollar General app, receipts, official emails, and verified corporate sources before sharing account, payment, gift card, coupon, or personal information. Do not share one-time verification codes, gift card numbers, bank information, remote computer access, passwords, or full card details with anyone who contacts you unexpectedly.
Dollar General Reviews and Complaints
Current CorporateOfficeHeadquarters.com reader comments include individual complaints about dirty stores, store messaging, pricing or coupon issues, advertised items being unavailable, and concerns about community impact or inclusion. One recent reader also praised a specific employee for helpful and courteous service.
These reviews reflect individual customer experiences and should not be treated as universal facts about every Dollar General store, manager, employee, or corporate response. If you have contacted Dollar General corporate office, customer support, a store manager, myDG support, or another complaint route, you can share your experience below.
About Dollar General
Dollar General Corporation is a discount retailer offering food, snacks, cleaning products, household essentials, health and beauty products, basic apparel, seasonal goods, paper products, private brands, and everyday items. Dollar General serves shoppers through more than 20,000 neighborhood stores in 48 states and operates with a stated mission of “Serving Others.”
Competitors and Related Corporate Office Pages
Dollar General competes with discount stores, dollar stores, big-box retailers, pharmacies, grocery stores, and convenience retailers. Customers comparing corporate office contacts and complaint routes may also want to review Family Dollar Corporate Office, Dollar Tree Corporate Office, Walmart Corporate Office, Target Corporate Office, Big Lots Corporate Office, and Walgreens Corporate Office.
Related Resources
- Official Dollar General Website
- Dollar General Help Center
- Dollar General Order Help
- myDG Account and Digital Coupons Help
- Dollar General Accessibility Statement
- Dollar General Privacy Policy
- Dollar General Investor Relations
- Dollar General Careers
- Dollar General Customer Service Numbers
- Family Dollar Corporate Office
- Dollar Tree Corporate Office
- Walmart Corporate Office
Frequently Asked Questions About Dollar General Corporate Office
Where is Dollar General corporate office located?
Dollar General corporate office is located at 100 Mission Ridge, Goodlettsville, TN 37072.
What is the Dollar General corporate office phone number?
The Dollar General corporate office phone number is 1-615-855-4000. This is the corporate headquarters number, not necessarily the best number for local store, coupon, order, or customer service issues.
What is the Dollar General headquarters address?
The Dollar General headquarters address is Dollar General Corporation, 100 Mission Ridge, Goodlettsville, TN 37072.
What is the Dollar General customer service number?
Dollar General lists 1-877-463-1553 for customer support related to website or app access assistance. For myDG or Digital Coupons account help, Dollar General lists 1-888-518-3446.
How do I complain about a Dollar General store?
Start with the store manager and document the store number, address, date, receipt, photos, and what happened. If the issue is not resolved, contact Dollar General support or corporate office with the same details.
How do I contact Dollar General about digital coupons?
For Digital Coupons or myDG account issues, use 1-888-518-3446 or email dg***@***********al.com.
How do I contact Dollar General about privacy questions?
Dollar General lists pr***********@***********al.com and a Legal Department mailing address at 100 Mission Ridge, Goodlettsville, TN 37072.
Does Dollar General have an HR phone number?
Dollar General does not publish a general public HR phone number for customer complaints. Job applicants should use Dollar General Careers, and employees should use official internal employee resources such as DG Me or their manager.
What is Dollar General’s stock symbol?
Dollar General Corporation trades under the stock symbol DG on the New York Stock Exchange.
Is CorporateOfficeHeadquarters.com affiliated with Dollar General?
No. CorporateOfficeHeadquarters.com is not affiliated with Dollar General Corporation. This page is for corporate office information, reviews, complaints, and consumer research.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate office information, headquarters details, phone numbers, complaint guidance, and reader review space for major companies and brands. We update pages when corporate addresses, phone numbers, support routes, public filings, review themes, or escalation options change.
Page Update Note
This page was updated on June 28, 2026 to reflect Dollar General’s verified Goodlettsville headquarters address, corporate office phone number, official support routes, digital coupon account help, privacy contact information, query-focused headquarters terms, and current COH review themes.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Dollar General Corporation. This page is for informational, review, and complaint purposes only. For store, coupon, digital account, privacy, product recall, legal, employment, investor, vendor, safety, or medical-related matters, verify information directly with Dollar General or the appropriate official support route.
Share Your Experience
If you have contacted Dollar General corporate office, headquarters, customer support, a store manager, myDG support, digital coupons support, investor relations, or another Dollar General complaint route, please share your experience below. Your review may help other readers understand which contact method worked and what documentation was needed.