Reach Out To Dollar General Corporate Office 

The Dollar General in the Meadow Community was closed for about 2 weeks to upgrade the store. Was very impressed to see the changes that were made but within 4 weeks after the doors were opened for business it was in the same mess again. There are not enough employees working to keep the shelves stocked and the isles cleared so you can get down them with or without a shopping cart. There are carts and carts and more carts up and down the aisles every time I go there. And another thing is if someone needs to go to the restroom they have to ask for the key first. If the cashier is busy you have to wait. Sometimes a body can’t wait. Please can’t someone look into this? Things like this hurt the business.

Dollar General, Worst customer service ever. Good afternoon. I live in Sebring FL. Today I had to go to the laundry room too wash my clothes. Before going, I had to get laundry detergent from store number 2365# Dollar General. When walking in your employee demand that I leave my belongings at the front of the store because it was a bag full of my laundry. Then he made the remark ” well there’s also cameras”. The employee name is Ramon. So I’m complaining that he falsely accused me as soon as I walked in. I work for Publix and I could not imagine treating our customers in this manner. I told him I’m not a thief and I left my bag got my laundry detergent and went to pay for my items. When doing so he pushes the button that allows me to rate my trip. He pushes the X button. You know unfortunately we all live in a world that humans steal. That’s why cameras are a must but to be treated like this was very belittling, embarrassing and uncalled for. I just wonder how many others he does this too. I urge you to take action on my situation before next time he does this to another the outcome might not be the way I’m doing it.

Dollar General, Corning, Iowa store is a disaster. I am wondering how you can let your Corning, Iowa store be in such deplorable condition. This is a fairly new store but what a junk hole it has become. You should be embarrassed by it. I am sad for you. Surely none of your corporate folks have ever visited this store to see its condition.

Dollar General, Check cashing machine down and store is a mess. Store 02573 is a mess and getting worse each day. No stock is put away, and you can’t get anything off shelves because of carts of merchandise that needs put up. The check cashing machine is broke and employee told me its been that way for 2 years and nothing is being done to fix it. 2nd register is suppose to be set up for self check out but doesn’t work. This place is a disgrace and this is the 2nd complaint I have sent to corporate…

Dollar General is concerned about how many hours a store gets you have 4 full time and 4 part time people, it’s not that the manager don’t want to do her job it’s that they can’t or are not supposed to go over hours. There are boxes of items, grey boxes that are out and big metal racks that are full of boxes, shelves are bare, there isn’t enough hours in the day or enough people to care for the stores properly, we love having our store here because it’s all that we have. The people that work there try to get stuff put away but there are not enough hours or people to control the mess that they have, we see how they run around trying while caring for the needs of customers. It is really sad that Dollar General doesn’t take care of your employees or your customers the was some of the posters show. What a joke. You should be ashamed of yourselves. The money you make off these stores and the pay, help, and limited hours is ridiculous how you expect them to keep up. One employee told me how the videos make it seem so great stores are in the best shape and people at the door to greet customers as they come in, well that would be the best store and how many out of the 15000, I believe it said, are actually like that??? Maybe you should do an Undercover Boss Show, Clarion, Eagle Grove, Webster City and Belmond stores are something to be inspected. Ceilings leak, young kids having to climb ladders and carry it down go out and dump it getting shoes wet and then back up the ladder. I am sure OSHA would love to see some of these stores. They should have more people more hours and more pay for what you expect them to do. You’re not a very nice employer. I bet the people who started the small business that turned into this are just disgusted with the way you treat the ones who make this company what it is! If it was not for them you would have no company.