Reach Out To Dollar General Corporate Office – Reviews & Complaints 

None of my digital coupons work in the app and the 3 cashiers in the store had no idea how to apply my cash back.

Charles displayed such professionalism and a refreshing attitude regarding customer service. His energy was contagious and his willingness to assist was top-notch. The store manager also displayed an outstanding attitude. I shopped on 11/11/23 at 2:58 pm.

The Dollar General Store 105 North 15th St. in Alpine, Texas has a manager by the name of Amy and she is hardly there this has come about in the past few months. She has her son JR/Brian who knows he goes by so many different names and is working there at his mother’s store. He also works at the Dollar General store across from Ross State University. And a mother Mindy and daughter Kera who are her close friends to Amy. I thought Dollar General had a nepotism policy. I’ve seen her with a well-known homeless person so I guess this is why she is hardly at the store anymore and why the store is full of carts all over lack of management. The products aren’t being stocked the one person who stocks had his hours reduced drastically and is now cashiering more and moved to later in the day. He is in my opinion one of the best stockers. His name is Henry. The question here is how do good loyal employees get their hours cut and how do you reward them by cutting their hours and giving hours to family and close friends? Henry has been there a long time and the people in this community appreciate him. He had a district manager Janet talk ugly to him and humiliate him in front of customers I was on the next aisle we could hear her, but she didn’t greet any customers I guess she forgot who pays her salary. She told him no one needed to listen to him. Ugly and rude behavior. When a person is in a higher rank and treats others ugly that reflects on the dollar’s general image. Henry is a very quiet person he works and doesn’t talk much. He has a family and needs to provide for him. I hope this situation gets taken care of. I go shopping at your store almost every day. Henry doesn’t mind showing me where something is or getting it down for me. The top shelves are stocked with individual products that can fall on a person. Those accidents waiting to happen. Most people are afraid to tell the truth I’m not. I am using a friend’s computer and I don’t have an email but rest assured that what I have put here is nothing but the truth comes down don’t announce yourself just come.

My sister stopped at our local DG on Monday in Crimora Va and unknowingly had a stroke in the store. The employees on duty that evening were incredible and came to her aid immediately sensing something was wrong. Their actions virtually saved her life that night. After going in to the store to thank the employees for their help, we -her family- made sure to tell the manager about the heroic actions of the two employees that took control. We also felt it necessary to reach out to your corporate office to see that they were recognized for their quick thinking and dedication to this community for this assistance. They were awesome and we will forever be grateful!!!

The Store in Clinton MS Is dirty every isle is closed off with merchandise you got to go backwards out of isle and junk all over the floor you can not buy anything it has gotten so nasty for a while and it used to be the cleanest one so disgusted