Ollie’s Bargain Outlet is a publicly traded closeout retailer headquartered in Harrisburg, Pennsylvania. Customers commonly look for the Ollie’s corporate office when a store manager has not resolved a return, employee-conduct, product-quality, rewards, refund, or local-store complaint.
The corporate office can receive general correspondence and escalation requests, but it is not always the fastest route for routine store problems. Start with the local store or Ollie’s official support form and keep a record of the people contacted, dates, receipts, and requested resolution.
Ollie’s Corporate Office and Headquarters Contact Information
- Company: Ollie’s Bargain Outlet Holdings, Inc. / Ollie’s Bargain Outlet, Inc.
- Corporate Office and Headquarters Address: 6295 Allentown Boulevard, Suite 1, Harrisburg, PA 17112
- Ollie’s Corporate Office Phone Number: 1-717-657-2300
- Official Website: Ollies.com
- Official Contact Page: Contact Ollie’s
- Customer Help Center: Ollie’s Customer Service Help Center
- Customer Request Form: Submit a Request
- Store Locator: Find an Ollie’s Store
- Investor Relations: Ollie’s Investor Relations
- Stock Symbol: OLLI on Nasdaq
- Ownership: Publicly traded company; no separate parent company
- President and Chief Executive Officer: Eric van der Valk
- Executive Chairman: John Swygert
Important: The number 1-717-657-2300 is Ollie’s corporate and general office number. Ollie’s does not currently publish it as a dedicated customer-service hotline. Customers needing help with a store, purchase, return, refund, Ollie’s Army account, or employment issue should use the appropriate official support route below.
Choose the Correct Ollie’s Support Route
Local Store Purchases and Complaints
Contact the local store first when the matter involves:
- A purchase made at that location
- A defective, damaged, expired, or incomplete product
- A return or refund
- Product availability or pricing
- An employee or manager interaction
- Store cleanliness, accessibility, or safety
- Lost property
- A local policy or checkout problem
Use the official store locator to find the location’s telephone number, address, directions, and current hours.
Official Customer-Service Request
Use Ollie’s online request form when a local store has not resolved the problem or when you need help choosing the correct department.
The form includes categories for:
- General inquiries
- Store-related concerns
- Ollie’s Army loyalty accounts
- Ollie’s credit-card questions
- Current and former employees
- Applicants and employment questions
For a complaint about a particular location, select the Store Form option and identify the store clearly.
Ollie’s Corporate Office
The Ollie’s headquarters phone number may be appropriate for:
- A serious matter that remains unresolved after store and customer-support contacts
- Corporate correspondence
- Legal, regulatory, media, investor, vendor, or real-estate matters
- A complaint involving multiple locations or a broader company policy
Calling the corporate office does not guarantee that an executive will personally handle a consumer complaint. The office may route the matter to the appropriate store, regional manager, customer-support team, or department.
What to Have Before Contacting Ollie’s
Prepare the following information before submitting a store complaint or calling Ollie’s corporate office:
- The store city, state, address, and store number if available
- The purchase or incident date and approximate time
- Your receipt, transaction number, and payment method
- The product name, brand, model, size, and price
- Photographs of damage, defects, packaging, shelf labels, or receipts
- The names or descriptions of employees or managers already contacted
- Your Ollie’s Army account information when relevant
- A brief timeline of what happened
- The specific resolution requested
Do not post or send a complete credit-card number, bank-account number, password, Social Security number, or government-identification number through an unsecured channel. Provide only the limited information requested through an official Ollie’s form.
How to Escalate an Ollie’s Complaint
- Speak with the local store manager. Explain the issue calmly and ask what remedy is available under the store’s policy.
- Submit the official Store Form. Include the location, date, receipt information, prior contacts, and requested resolution.
- Keep documentation. Save confirmation emails, photographs, receipts, names, dates, and summaries of telephone calls.
- Contact the Ollie’s corporate office when necessary. Use 1-717-657-2300 or send concise written correspondence to the Harrisburg headquarters.
- Use an outside dispute route when appropriate. An unresolved payment issue may need to be discussed with the card issuer. A safety, accessibility, employment, or consumer-protection concern may belong with the relevant government agency.
Written corporate correspondence can be addressed to:
Ollie’s Bargain Outlet Holdings, Inc.
Attention: Customer Complaint or Appropriate Department
6295 Allentown Boulevard, Suite 1
Harrisburg, PA 17112
Include copies rather than original receipts or irreplaceable documents.
Returns, Refunds and Defective Products
Ollie’s describes its standard return policy as a 30-day “No Hard Time Guarantee.” For the clearest return process, bring the merchandise to a store:
- Within 30 days of purchase
- In its original condition
- With the original packaging when available
- With the sales receipt
A qualifying return with a receipt may receive a refund through the appropriate payment method.
When the receipt is unavailable, speak with the local store. A valid government-issued photo ID may be required, and the store may limit or decline the return based on the product, condition, purchase verification, or return history.
For a defective product:
- Stop using the product if it may be unsafe.
- Photograph the item, package, model number, lot number, and defect.
- Keep the receipt and packaging.
- Contact the store where it was purchased.
- Submit a Store Form if the local response does not resolve the matter.
Refunds to a payment card commonly appear within three to five business days after processing, although some financial institutions may take longer. Contact Ollie’s through its official request form when the refund has not appeared after the expected processing period.
Product Availability and Online Shopping
Ollie’s operates a closeout and excess-inventory model, so products, brands, quantities, colors, sizes, and prices may differ significantly by store. An advertised product may sell out quickly and may not be available at every location.
Ollie’s does not currently offer conventional online product ordering, shipping, delivery, or curbside pickup for its changing store merchandise. Contact a nearby store to ask about a product, but employees may not always be able to confirm or reserve limited closeout inventory.
Use the Ollie’s store locator to find nearby locations.
Ollie’s Army Rewards and Account Help
Ollie’s Army is the company’s free customer-loyalty program. Members can earn points on qualifying purchases and receive offers or other program benefits.
For help with:
- A missing or duplicate Ollie’s Army account
- Points not appearing
- An incorrect email address or telephone number
- A lost loyalty card
- Coupons or promotional offers
- Account access
Visit the Ollie’s Army page or choose the Ollie’s Army category on the customer request form.
Ollie’s Credit Card Support
The Ollie’s credit card is administered by Sunbit and issued by Transportation Alliance Bank, Inc., commonly known as TAB Bank.
For card-account assistance:
- Cardholder Support: 1-855-306-0116
- Official Card Information: Ollie’s Credit Card
- Account Management: Use the Sunbit app or the contact information printed on the back of the card.
Questions about a card balance, payment, interest charge, credit decision, late fee, lost card, suspected fraud, or account restriction should go to the card administrator or issuing bank rather than an Ollie’s store or the general corporate-office number.
Employee, Applicant, Vendor and Real Estate Contacts
Careers and Job Applications
Search current store, distribution-center, and corporate openings through the official Ollie’s careers page.
Applicants should use the employment category on the official request form for application-system or recruiting questions. Avoid sending Social Security numbers, banking information, or identity documents to an unverified recruiter.
Current and Former Employees
Current or former associates needing help with employment verification, payroll, benefits, tax forms, or employee-system access should choose the dedicated employee category through the official Help Center rather than submitting a general customer complaint.
Vendors and Merchandise Suppliers
Companies interested in selling closeout, overstock, discontinued, package-change, or other merchandise to Ollie’s can use the Reach the Buyers page.
Real Estate and New Store Suggestions
Property owners, brokers, developers, and communities proposing a potential Ollie’s location can use the official real-estate suggestion page.
Customer requests for a new store do not guarantee that Ollie’s will open in the suggested market.
Ollie’s Reviews and Complaints
Comments submitted to CorporateOfficeHeadquarters.com include both favorable observations and complaints. Recent subjects have included:
- Return handling for defective merchandise
- Employee and manager interactions
- Public-restroom policies
- Product and book selection
- Store organization and cleanliness
- Requests for Ollie’s to open in additional communities
These comments are individual consumer reports and do not establish that every Ollie’s location has the same policies, inventory, employees, or service quality. Closeout inventory and local experiences can vary by store.
When posting a review, identify the location and approximate date, explain what occurred, and describe how the store or company responded. Do not publish private employee information, complete payment details, loyalty-account credentials, or unrelated personal accusations.
About Ollie’s Bargain Outlet
Ollie’s Bargain Outlet was founded in 1982 and is headquartered in Harrisburg, Pennsylvania. The company purchases closeout, excess, discontinued, package-change, and other value-priced merchandise for resale through its U.S. stores.
Common merchandise categories include:
- Food and household essentials
- Books
- Flooring and home improvement products
- Furniture and housewares
- Pet supplies
- Toys and seasonal merchandise
- Health and beauty products
- Clothing and sporting goods
Ollie’s Bargain Outlet Holdings, Inc. is publicly traded on Nasdaq under the symbol OLLI. The company reported 685 open stores as of July 14, 2026, and operates within the United States. Eric van der Valk serves as President and Chief Executive Officer, while John Swygert serves as Executive Chairman.
Ollie’s Competitors and Related Corporate Office Pages
Consumers comparing discount and value retailers may also find these corporate-office pages useful:
- Five Below Corporate Office
- Dollar Tree Corporate Office
- Dollar General Corporate Office
- Burlington Corporate Office
- Family Dollar Corporate Office
Related Ollie’s Resources
- Official Ollie’s Website
- Ollie’s Customer Help Center
- Submit an Ollie’s Customer Request
- Ollie’s Store Locator
- Ollie’s Army Rewards
- Ollie’s Credit Card Information
- Ollie’s Careers
- Ollie’s Investor Relations
Frequently Asked Questions About Ollie’s Corporate Office
Where is the Ollie’s corporate office?
Ollie’s corporate headquarters is located at 6295 Allentown Boulevard, Suite 1, Harrisburg, Pennsylvania 17112.
What is the Ollie’s corporate office phone number?
The Ollie’s corporate office phone number is 1-717-657-2300. It is a corporate and general office number rather than a dedicated customer-service hotline.
How do I contact Ollie’s customer service?
Start with the local store for a store purchase or location-specific concern. For further help, use the official Ollie’s Help Center and online request form. Select the Store Form when the complaint involves a particular location.
Does Ollie’s publish a general customer-service telephone number?
Ollie’s currently emphasizes its local-store contacts, online Help Center, and request form. Do not assume that the corporate-office number provides direct access to a customer-service agent.
Is the Harrisburg address Ollie’s headquarters or home office?
Yes. The address at 6295 Allentown Boulevard, Suite 1, Harrisburg, PA 17112 is identified in Ollie’s corporate and investor materials as its headquarters, support center, and principal executive office.
Who owns Ollie’s Bargain Outlet?
Ollie’s Bargain Outlet Holdings, Inc. is a publicly traded company listed on Nasdaq under OLLI. It does not have a separate parent company controlling the public corporation.
Who is the CEO of Ollie’s?
Eric van der Valk is the President and Chief Executive Officer of Ollie’s Bargain Outlet.
Can I return an Ollie’s purchase?
Ollie’s generally accepts qualifying merchandise returned in original condition and packaging with a receipt within 30 days. No-receipt returns may require identification and are subject to store review and limitations.
Can I order Ollie’s merchandise online?
Ollie’s does not currently provide conventional online ordering, shipping, delivery, or curbside pickup for its changing closeout-store inventory. Merchandise is primarily purchased in physical stores.
How do I complain about an Ollie’s employee or manager?
Start with the store manager unless the complaint involves that manager or presents an immediate safety concern. Then submit Ollie’s official Store Form with the location, date, names or descriptions, witnesses, and requested resolution.
How do I get help with Ollie’s Army?
Use the Ollie’s Army section of the Help Center or select the Ollie’s Army category on the official customer request form.
Who handles the Ollie’s credit card?
The Ollie’s credit card is administered by Sunbit and issued by TAB Bank. Cardholders can call 1-855-306-0116 or use the contact information on the back of the card.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com has published corporate contact information and hosted consumer comments about companies for many years. This page distinguishes Ollie’s corporate-office information from local-store, customer-support, rewards, credit-card, employee, vendor, and investor channels so readers can choose a more appropriate contact route.
Company contact information and policies may change. Readers should confirm important details through Ollie’s official website before sending documents, traveling to an office, or making a financial decision.
Page Update Note
This page was updated to verify the Harrisburg headquarters address and corporate phone number, correct the official website, remove unverified customer-service information and office hours, update company leadership and store count, and add current routes for store complaints, returns, refunds, Ollie’s Army, credit-card support, careers, employees, vendors, and real-estate inquiries.
Last Updated: July 20, 2026
Share Your Experience with Ollie’s Bargain Outlet
Have you contacted an Ollie’s store, customer support, or the Ollie’s corporate office? Share a factual review below and include:
- The store city and state
- The approximate date
- The type of purchase or concern
- The support routes you tried
- Whether the company responded
- How the matter was resolved
Do not post complete card numbers, account numbers, passwords, employee home addresses, private medical information, or other sensitive personal details.
Disclaimer
CorporateOfficeHeadquarters.com is an independent informational and consumer-review website. It is not affiliated with, authorized by, or operated by Ollie’s Bargain Outlet Holdings, Inc., Ollie’s Bargain Outlet, Inc., Sunbit, or TAB Bank. Company names and trademarks belong to their respective owners. Contact information, policies, leadership, and store counts can change, so verify important information through official company resources.