People search for the Harris Teeter corporate office when they need the company’s headquarters address, corporate phone number, Customer Relations contact information, complaint escalation options, careers guidance, or help with an unresolved store, pricing, coupon, pickup, delivery, pharmacy, or product-quality concern. Harris Teeter is headquartered in Matthews, North Carolina, and operates as a wholly owned subsidiary of The Kroger Co.
Harris Teeter Corporate Office and Headquarters Information
The Harris Teeter corporate headquarters is located at 701 Crestdale Road in Matthews, North Carolina. The corporate number is different from the company’s toll-free Customer Relations number, which is generally the better starting point for store complaints and shopping-related problems.
- Company: Harris Teeter, LLC
- Parent Company: The Kroger Co.
- Harris Teeter Headquarters Address: 701 Crestdale Road, Matthews, NC 28105, USA
- Harris Teeter Corporate Office Phone Number: 1-704-844-3100
- Harris Teeter Customer Relations Phone Number: 1-800-432-6111
- Customer Relations Hours: Monday-Friday, 8:30 a.m.-6 p.m. ET; Saturday, 10 a.m.-2 p.m. ET
- Customer Relations Mailing Address: Harris Teeter Customer Relations, P.O. Box 10100, Matthews, NC 28106-0100
- Official Contact Form: Contact Harris Teeter
- Customer Help Center: Harris Teeter Help Center
- Store and Pharmacy Locator: Find a Harris Teeter Location
- Careers and Employment: Harris Teeter Careers
- Product Recalls: Harris Teeter Recall Information
- Official Website: HarrisTeeter.com
Choose the Correct Harris Teeter Contact
Choosing the correct contact route can help Harris Teeter send a complaint to the store, department, manager, or support team responsible for the issue.
- Store complaint: Begin with the customer-service desk or store manager. If the matter remains unresolved, contact Harris Teeter Customer Relations.
- Pricing, weekly-ad, or digital-coupon issue: Ask the store manager to review the receipt, shelf label, advertisement, VIC account, and clipped coupon. Save screenshots showing the offer and its expiration date.
- Pickup or delivery problem: Review the order details and report missing items, unwanted substitutions, damaged groceries, delays, or incorrect charges through the applicable order-support route.
- VIC account, e-VIC, fuel-points, or app issue: Contact Customer Relations and provide the email address associated with the account, the store location, receipt, and relevant screenshots.
- Pharmacy concern: Contact the specific Harris Teeter Pharmacy handling the prescription. The store locator provides the direct number for individual pharmacies.
- Product-quality complaint: Keep the packaging, UPC, lot code, best-by date, receipt, and photographs when available.
- Recall or food-safety concern: Check Harris Teeter’s official recall page and contact the store or Customer Relations. Seek appropriate medical or public-health assistance for an urgent illness or safety concern.
- Employment or application question: Use the Harris Teeter Careers website and its applicant-help resources rather than the customer-service contact form.
- Corporate, vendor, or category-manager inquiry: Call the Harris Teeter corporate office at 1-704-844-3100 and ask for the appropriate department.
What to Have Before Contacting Harris Teeter
Before calling Harris Teeter Customer Relations or escalating a complaint to the Harris Teeter corporate office, gather the information that identifies the transaction and the resolution you are requesting.
- Harris Teeter store address, city, state, and store number when available
- Date and approximate time of the visit, pickup, delivery, or transaction
- Receipt, order number, VIC account information, or case number
- Product name, size, UPC, lot code, and best-by date for product complaints
- Photographs of damaged products, shelf labels, promotional signs, or store conditions
- Screenshots of digital coupons, weekly advertisements, app errors, or order details
- Name or role of the manager or representative already contacted
- A brief timeline of what happened and the specific resolution requested
How to Escalate a Harris Teeter Complaint
- Contact the local store first. Ask for the manager responsible for the department involved. Store management may be able to correct pricing, replace a product, review employee conduct, locate an order, or issue an eligible refund.
- Contact Harris Teeter Customer Relations. Call 1-800-432-6111 or use the official contact form. Include the store location, receipt or order number, supporting documentation, and requested resolution.
- Request a case or reference number. Save the number along with copies of emails, form confirmations, chat records, photographs, receipts, and the names of representatives contacted.
- Escalate in writing. For a serious or repeated unresolved issue, send a concise written complaint to Harris Teeter Customer Relations, P.O. Box 10100, Matthews, NC 28106-0100. Send copies rather than original receipts or documents.
- Use the corporate number for an unresolved corporate-level matter. The Harris Teeter corporate phone number is 1-704-844-3100. Explain which local and Customer Relations routes you have already used and provide the associated case number.
Harris Teeter Pricing, Advertisement, and Digital-Coupon Complaints
Pricing complaints can involve differences among a digital offer, printed advertisement, shelf label, VIC price, and the amount shown on the final receipt. Because promotions may have qualifying products, dates, quantities, locations, or VIC-account requirements, save the complete offer rather than only the advertised price.
For the best chance of resolving a pricing or coupon issue, keep:
- The original receipt
- A photograph of the shelf label or promotional sign
- A screenshot of the digital offer showing its terms and expiration date
- The printed advertisement, when applicable
- The product name, size, variety, and UPC
- Confirmation that the correct VIC card or alternate ID was used
Ask the store’s customer-service desk or manager to review the transaction. If the issue is not corrected locally, contact Harris Teeter Customer Relations and submit the same documentation through the official contact form. Harris Teeter’s current coupon policy provides additional information about paper and digital coupon use.
Pickup, Delivery, Substitution, and Refund Problems
Harris Teeter pickup and delivery complaints may involve missing items, unwanted substitutions, damaged groceries, late orders, authorization holds, incorrect charges, unavailable items, or delayed refunds.
Review the order details and determine whether the order was fulfilled directly by Harris Teeter or through a third-party delivery provider. Keep the order number, item list, receipt, delivery confirmation, photographs, and any substitution approvals.
Harris Teeter provides separate official information for pickup questions and refunds and delivery questions. When a third-party delivery provider is involved, follow the support instructions shown in the order and Harris Teeter’s delivery FAQ.
Product Quality, Recalls, and Food-Safety Concerns
Product complaints may involve freshness, expiration dates, spoiled food, damaged packaging, incorrect labels, foreign material, missing allergen information, meat or seafood quality, prepared foods, or a recalled item.
Keep the product and packaging when it is safe to do so. Record the UPC, lot code, best-by date, purchase date, store location, and receipt number. Harris Teeter publishes current notices on its official product-recall page.
Do not consume a product identified as recalled or potentially unsafe. Follow the manufacturer’s and retailer’s official instructions. For a suspected illness, allergic reaction, injury, or other urgent health concern, obtain appropriate professional assistance instead of relying solely on a public review or corporate complaint.
Harris Teeter Human Resources and Careers
People frequently search for a Harris Teeter Human Resources phone number or Harris Teeter HR number. Harris Teeter does not publish the 704-844-3100 corporate switchboard as a dedicated general-purpose HR number on the official pages reviewed for this update.
Applicants should use the official Harris Teeter Careers website to search for store, pharmacy, distribution, and corporate positions. Applicants who need help with an application or accommodation should use the assistance information provided through the careers system.
Current associates should use the internal associate or Human Resources channel provided by their manager, workplace, or employee resources. Customer Relations should not be expected to handle private employment or personnel matters.
Does Harris Teeter Have a Customer Service Email?
Harris Teeter directs customers to its official online contact form rather than publishing a general public customer-service email address. The form functions as the company’s email contact route and allows a customer to provide information about a store, transaction, product, order, or other concern.
Customers should keep a copy or screenshot of the submitted message and any confirmation number received.
About Harris Teeter and Its Parent Company
Harris Teeter was co-founded in 1960 by North Carolina grocers W.T. Harris and Willis Teeter. The regional grocery business is headquartered in Matthews, North Carolina, and operates more than 250 stores, fuel centers, pharmacies, pickup and delivery services, and distribution operations.
Harris Teeter is a wholly owned subsidiary of The Kroger Co. Harris Teeter maintains its own stores, website, branding, Customer Relations line, and Matthews headquarters, while Kroger’s parent-company corporate office is in Cincinnati, Ohio.
For parent-company headquarters information, visit the Kroger corporate office page.
Harris Teeter Reviews and Complaints
Current CorporateOfficeHeadquarters.com reader feedback includes a complaint about differences among a digital advertisement, printed advertisement, and the price displayed in a store. This is why customers reporting pricing or promotional problems should preserve the advertisement, digital offer, shelf label, and receipt.
Individual reviews reflect the experience of the person submitting them. They should not be interpreted as describing every Harris Teeter store, employee, product, order, or corporate response.
Common reasons customers may contact Harris Teeter include:
- Store service or employee-conduct complaints
- Pricing, weekly-ad, or digital-coupon discrepancies
- VIC account, e-VIC, or fuel-points problems
- Pickup, delivery, substitution, or refund concerns
- Product freshness, quality, labeling, or recall questions
- Pharmacy service or prescription-processing concerns
- Store cleanliness, checkout, or manager-response complaints
- Careers, employment, vendor, or corporate inquiries
Harris Teeter Competitors and Related Corporate Office Pages
Harris Teeter competes with regional and national supermarkets, specialty grocers, and other food retailers. Related corporate office pages include:
- Kroger Corporate Office
- Food Lion Corporate Office
- Publix Corporate Office
- Whole Foods Corporate Office
- Wegmans Corporate Office
Official Harris Teeter Resources
- Harris Teeter Contact Form
- Harris Teeter Customer Help Center
- Harris Teeter Store and Pharmacy Locator
- Harris Teeter Coupon Policy
- Harris Teeter Product Recalls
- Harris Teeter Careers
Frequently Asked Questions About Harris Teeter Corporate Office
Where is the Harris Teeter corporate office?
The Harris Teeter corporate office is located at 701 Crestdale Road, Matthews, NC 28105.
What is the Harris Teeter headquarters address?
The Harris Teeter headquarters address is 701 Crestdale Road, Matthews, North Carolina 28105.
What is the Harris Teeter corporate office phone number?
The Harris Teeter corporate office phone number is 1-704-844-3100. This is the corporate headquarters number, not a dedicated customer-complaint or HR line.
What is the Harris Teeter customer service phone number?
Harris Teeter Customer Relations can be reached at 1-800-432-6111. Published hours are Monday through Friday from 8:30 a.m. to 6 p.m. ET and Saturday from 10 a.m. to 2 p.m. ET.
How do I email Harris Teeter customer service?
Harris Teeter uses an official online contact form as its general customer email route. The company does not publish a general public customer-service email address on the contact pages reviewed for this update.
What is the Harris Teeter Human Resources phone number?
Harris Teeter does not identify a general public HR phone number on its official contact or careers pages. The 704-844-3100 number is the corporate headquarters number. Applicants should use Harris Teeter Careers, while current associates should use their internal HR resources.
How do I complain about a Harris Teeter store?
Start with the store’s customer-service desk or manager. If the issue remains unresolved, call Harris Teeter Customer Relations at 1-800-432-6111 or submit the complaint through the official contact form. Include the store location, receipt, date, time, supporting evidence, and requested resolution.
Where can I mail a Harris Teeter complaint?
Written customer complaints can be sent to Harris Teeter Customer Relations, P.O. Box 10100, Matthews, NC 28106-0100. Send copies of supporting documents and retain the originals.
Who owns Harris Teeter?
Harris Teeter is a wholly owned subsidiary of The Kroger Co.
Is Harris Teeter headquartered in Charlotte?
Harris Teeter is headquartered in Matthews, North Carolina, which is part of the Charlotte metropolitan area. Its corporate address is 701 Crestdale Road, Matthews, NC 28105.
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CorporateOfficeHeadquarters.com helps consumers locate corporate addresses, headquarters phone numbers, customer-service routes, complaint information, and escalation options for major companies and brands. We review official company pages, public business information, support resources, and reader-submitted experiences when updating corporate office pages.
Page Update Note
This page was updated on August 5, 2026 to confirm the Harris Teeter headquarters address, corporate phone number, Customer Relations number and hours, Customer Relations mailing address, Kroger ownership, careers route, contact form, store locator, coupon information, product-recall resources, and complaint escalation guidance.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Harris Teeter, LLC, The Kroger Co., any Harris Teeter store, pharmacy, delivery provider, payment processor, gift card provider, or related company. This page is provided for informational, review, and complaint purposes only. It is not legal, medical, pharmacy, food-safety, employment, refund, financial, or consumer-protection advice.
Verify current information directly with Harris Teeter, the applicable store, pharmacy, delivery provider, or official support route before sharing personal information or taking action.
Share Your Harris Teeter Experience
If you have contacted Harris Teeter Customer Relations, the Harris Teeter corporate office, a local store manager, pickup or delivery support, a pharmacy, or another department, please share your experience below. Include the general type of issue and which contact route worked, but do not publish private account, payment, medical, employment, or identifying information.