America’s Car-Mart corporate office is located in Rogers, Arkansas. America’s Car-Mart operates used-vehicle dealerships and provides financing for substantially all of its customers through its integrated auto-sales and finance business. Customers commonly seek corporate information for help with dealership experiences, financing documents, payments, vehicle condition, repairs, service contracts, credit reporting, repossessions, titles, and unresolved complaints.
Car-Mart Corporate Office and Headquarters Contact Information
- Company: America’s Car-Mart, Inc.
- Car-Mart Corporate Office Address: 1805 North 2nd Street, Suite 401, Rogers, AR 72756, USA
- Car-Mart Corporate Phone Number: 1-479-464-9944
- Car-Mart Customer C.A.R.E. Number: 1-866-819-9944
- Car-Mart Automated Payment Number: 1-844-809-2464
- Car-Mart Customer Support and Chat: Official Contact Page
- Car-Mart Payment Help: Pay Your Way
- Car-Mart Store Locator: Find a Car-Mart Location
- Car-Mart Official Website: car-mart.com
- Chief Executive Officer and President: Douglas W. Campbell
- Company Status: Public company traded on Nasdaq under the symbol CRMT
Which Car-Mart Department Should You Contact?
The correct contact depends on whether the concern involves a dealership transaction, an active account, a payment, a repair, or corporate business.
- Vehicle purchase or dealership complaint: Start with the salesperson or department involved, then ask for the dealership’s general manager.
- Payment difficulty or account question: Contact your assigned account representative or local dealership as soon as possible. Customer C.A.R.E. can also help identify the appropriate account-servicing route.
- Making a payment: Use Car-Mart’s official payment page or its automated payment number at 1-844-809-2464.
- Repair or vehicle-condition issue: Contact the selling dealership and keep inspection reports, repair estimates, photographs, and service records.
- Service-contract claim: Follow the claim instructions and contact information printed in the service-contract documents.
- Title, tag, or registration issue: Contact the dealership that completed the sale and ask for the employee responsible for title or registration paperwork.
- Unresolved customer complaint: Contact Customer C.A.R.E. at 1-866-819-9944 or use the official contact page and chat.
- Corporate or investor matter: Call the Rogers corporate office at 1-479-464-9944 or use America’s Car-Mart Investor Relations.
Car-Mart Payments and Account Assistance
Car-Mart offers online payments, recurring Auto Pay, automated telephone payments, in-person payments, and participating retail-payment locations. Available methods and transaction fees can change, so customers should confirm the current terms on the official payment page before submitting a payment.
Customers making an online or telephone payment may need the full account number and the primary account holder’s date of birth. If a payment is missing, duplicated, or incorrectly applied, keep the confirmation, bank record, amount, date, and payment method before contacting the dealership or Customer C.A.R.E.
If you expect to miss a payment, contact the local dealership or assigned account representative before the due date when possible. Corporate Office Headquarters cannot change payment terms, stop collection activity, correct an account, or negotiate a Car-Mart contract.
Car-Mart Financing and Credit Reporting
America’s Car-Mart operates in the integrated auto-sales and finance market. Its affiliated finance company, Colonial Auto Finance, may appear on a customer’s credit report. Car-Mart states that it reports account information to Equifax, Experian, and TransUnion.
Pre-qualification and final financing are different stages. Car-Mart states that pre-qualification may use a soft inquiry, while submitting an official application after selecting a vehicle may result in a hard credit inquiry. Approval, down payment, interest rate, payment schedule, co-buyer requirements, and other terms depend on the application, vehicle, location, and signed contract.
Car-Mart Vehicle Condition, Returns, and Service Contracts
Car-Mart says its vehicles receive inspections before sale, but buyers should still inspect and test-drive the specific vehicle being considered. An independent pre-purchase inspection can help identify existing mechanical, electrical, safety, frame, tire, or fluid-related concerns before the contract is signed.
Car-Mart advertises a limited vehicle-exchange program subject to mileage, time, location, and other restrictions. Customers should review the current written terms instead of assuming that a general right to cancel applies to every used-vehicle purchase.
Car-Mart also offers optional service-contract packages in participating markets. Coverage levels, exclusions, deductibles, repair authorization requirements, roadside benefits, maintenance benefits, and availability can vary. A service contract is separate from automobile insurance and may not cover every mechanical failure.
How to Escalate a Car-Mart Complaint
- Contact the dealership involved. Ask for the salesperson, account representative, service contact, or general manager appropriate to the issue.
- Explain the requested resolution. State whether you are requesting a corrected payment, document review, repair decision, credit-reporting investigation, title update, refund, or written explanation.
- Contact Customer C.A.R.E. Call 1-866-819-9944 or use the official contact page.
- Keep a written record. Record the dates, representative names, case numbers, promised actions, and follow-up deadlines.
- Send corporate correspondence if necessary. Address written escalation to America’s Car-Mart, Inc., 1805 North 2nd Street, Suite 401, Rogers, AR 72756.
- Consider an outside consumer agency. For an unresolved financing or credit-reporting matter, consumers may review the Consumer Financial Protection Bureau complaint process. State consumer-protection contacts are available through USA.gov.
An outside agency will generally ask what happened, which business location was involved, what the contract says, what steps were already taken, and what resolution is being requested.
Information to Gather Before Contacting Car-Mart
- The dealership’s city, state, and telephone number
- Vehicle year, make, model, mileage, and VIN
- Purchase date and delivery date
- Retail installment contract and buyer’s order
- Down-payment and payment receipts
- Trade-in, payoff, title, tag, or registration documents
- Service-contract documents and claim number
- Inspection reports, repair orders, estimates, photographs, and diagnostic results
- Names of employees or managers contacted
- Customer-service case or reference numbers
- A short timeline and the specific resolution requested
Do not publish your VIN, complete account number, Social Security number, driver’s license, financial documents, payment-card information, home address, or other private information in a public review.
About America’s Car-Mart
America’s Car-Mart was founded in Rogers, Arkansas, in 1981. The company sells used vehicles and provides financing for substantially all its customers, including many consumers who may have limited credit histories or previous credit difficulties.
America’s Car-Mart, Inc. is publicly traded on the Nasdaq Global Select Market under the symbol CRMT. Douglas W. Campbell serves as president and chief executive officer.
Car-Mart reported 94 dealerships as of April 30, 2026, primarily in smaller cities throughout the South-Central United States. That count followed the consolidation of 60 dealerships during fiscal 2026. Because locations may open, close, consolidate, or change their service functions, customers should use the official location finder before visiting a dealership.
Car-Mart Reviews and Complaints
Car-Mart experiences can vary by dealership, vehicle, contract, account status, and manager. Useful reviews explain the location involved, whether the matter concerned sales, financing, payments, repairs, a service contract, title paperwork, credit reporting, repossession, or customer service, and whether the company resolved the concern.
The limited feedback currently visible on this Corporate Office Headquarters page includes a complaint questioning a co-buyer residency requirement at the Jonesboro dealership. One report is not enough to establish a company-wide pattern, but it highlights the importance of requesting written explanations of application and co-buyer requirements before signing.
Car-Mart Competitors and Related Corporate Office Pages
Car-Mart competes with used-vehicle retailers, franchised dealership groups, online vehicle sellers, and other businesses offering financing to credit-challenged consumers. Related Corporate Office Headquarters pages include:
- AutoNation Corporate Office
- CarMax Corporate Office
- Carvana Corporate Office
- DriveTime Corporate Office
- JD Byrider Corporate Office
Official Car-Mart Resources
- America’s Car-Mart Official Website
- Customer C.A.R.E., Contact Form, and Chat
- Car-Mart Location Finder
- Car-Mart Payment Options
- Car-Mart Frequently Asked Questions
- America’s Car-Mart Investor Relations
Frequently Asked Questions About Car-Mart Corporate Office
Where is Car-Mart headquarters?
America’s Car-Mart headquarters are located at 1805 North 2nd Street, Suite 401, Rogers, AR 72756.
Is Car-Mart headquartered in Bentonville?
No. Current official company information and SEC filings identify Rogers, Arkansas, as the location of Car-Mart’s principal corporate office.
What is the Car-Mart corporate office phone number?
The corporate office number listed in America’s Car-Mart’s SEC filings is 1-479-464-9944.
What is the Car-Mart customer-service number?
Car-Mart Customer C.A.R.E. can be reached at 1-866-819-9944. Customers may also use the company’s official contact page and chat.
What number can I call to make a Car-Mart payment?
Car-Mart lists 1-844-809-2464 for one-time payments through its automated telephone system. Confirm current fees and payment methods on the official payment page.
How do I complain about a Car-Mart dealership?
Begin with the dealership’s general manager. If the issue remains unresolved, contact Customer C.A.R.E. at 1-866-819-9944 or submit the concern through the official contact page. Include the dealership, vehicle, contract or account details, prior contacts, and requested resolution.
Who finances Car-Mart vehicles?
America’s Car-Mart provides financing for substantially all its customers through its integrated sales-and-finance operation. Colonial Auto Finance, an affiliated company, may appear on customers’ credit reports.
Does Car-Mart guarantee financing approval?
No approval should be assumed. Financing decisions and terms depend on the application, vehicle, down payment, credit history, income, location, and other underwriting considerations.
Who is the CEO of America’s Car-Mart?
Douglas W. Campbell is America’s Car-Mart’s president and chief executive officer.
Is America’s Car-Mart publicly traded?
Yes. America’s Car-Mart, Inc. trades on Nasdaq under the symbol CRMT.
Why Trust Corporate Office Headquarters?
CorporateOfficeHeadquarters.com provides independently researched corporate-office and customer-support information. Details are compared with official company resources and regulatory filings when available. Readers should confirm time-sensitive payment, contract, operating-hour, and location information directly with Car-Mart.
Information Update
This page was researched and updated on August 5, 2026. Headquarters information, corporate leadership, company status, customer-support routes, payment resources, and the latest filed dealership count were checked against official Car-Mart resources and SEC filings.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with America’s Car-Mart, Inc., Colonial Auto Finance, or any Car-Mart dealership. This page is provided for informational purposes and as an independent forum for customer reviews, ratings, complaints, and feedback. Corporate Office Headquarters cannot access customer accounts, accept payments, approve financing, authorize repairs, change contracts, correct credit reports, or resolve Car-Mart complaints.
Share Your Car-Mart Review, Complaint, or Feedback
Share your experience with Car-Mart’s vehicle sales, financing, payments, repairs, service contracts, titles, credit reporting, dealerships, Customer C.A.R.E., or corporate office in the comments below. Include the dealership city and state, the type of issue, the support route used, and whether the matter was resolved. Do not post private account, vehicle, identity, or payment information.