Alaska Airlines corporate office is located in the Seattle area at 19300 International Boulevard. Alaska Airlines is part of Alaska Air Group, which also includes Hawaiian Airlines and Horizon Air.
This page provides the current Alaska Airlines headquarters address, corporate phone number, reservations and customer-service contacts, Guest Care complaint information, baggage support, Atmos Rewards assistance and corporate escalation resources.
Important contact update: Older Alaska Airlines listings commonly show 206-433-3200 as the headquarters phone number. Current Alaska Air Group corporate filings list 206-392-5040 as the business phone for the headquarters at 19300 International Boulevard. Alaska Airlines uses separate phone numbers for reservations, post-flight Guest Care, loyalty accounts and other passenger needs.
Alaska Airlines Corporate Office Headquarters
- Company: Alaska Airlines, Inc.
- Parent Company: Alaska Air Group, Inc.
- Alaska Airlines Headquarters Address: 19300 International Boulevard, Seattle, WA 98188, USA
- Alaska Air Group Corporate Phone: 206-392-5040
- Alaska Airlines Reservations: 1-800-252-7522 (1-800-ALASKAAIR) — available 24/7
- Alaska Airlines Guest Care / Post-Flight Complaints: 1-800-654-5669
- Guest Care Hours: Monday-Friday, 7 a.m.-7 p.m. PT; Saturday, 8 a.m.-5 p.m. PT
- Customer Service by Text: 82008
- Accessible Services: 1-800-503-0101
- Atmos Rewards Account Support: 1-833-902-8667
- Group Reservations: 1-800-445-4435
- Central Baggage Service: 1-877-815-8253 for applicable Alaska itineraries
- Alaska Airlines Contact Page: Alaska Airlines Contact Us
- Feedback and Complaints: Alaska Airlines Feedback
- Careers: Alaska Airlines Careers
- Investor Relations: Alaska Air Group Investor Relations
- Official Website: alaskaair.com
Where Is Alaska Airlines Headquarters?
Alaska Airlines and Alaska Air Group are headquartered at:
19300 International Boulevard
Seattle, WA 98188
USA
The headquarters is near Seattle-Tacoma International Airport. Alaska Air Group continues to list this address as its principal business address in current corporate filings.
Alaska Airlines has deep roots in the Pacific Northwest, making the company a relevant addition to CorporateOfficeHeadquarters.com’s guide to corporate offices located in Washington State.
What Is the Alaska Airlines Corporate Phone Number?
Current Alaska Air Group corporate filings list 206-392-5040 as the business telephone number associated with the headquarters at 19300 International Boulevard.
Older directories and Alaska Airlines pages have listed 206-433-3200. Because current corporate filings use 206-392-5040, this page uses the newer number for corporate-office inquiries.
The corporate number should not be the first choice for changing a reservation, reporting baggage problems, requesting a refund, asking about an Atmos Rewards account or submitting an ordinary travel complaint. Alaska provides dedicated departments for those issues.
Alaska Airlines Reservations and Pre-Flight Customer Service
Passengers who need help before travel can call Alaska Airlines Reservations at 1-800-252-7522, also written as 1-800-ALASKAAIR.
Alaska lists Reservations as available 24 hours a day, seven days a week. Reasons to contact Reservations may include:
- Booking a flight
- Changing or canceling a reservation
- Questions about an upcoming itinerary
- Seat and cabin questions
- Pet travel
- Traveling with children
- Special-service requests
- Questions about Alaska Airlines policies
Customers can also use the chat option on the Alaska Airlines website or text 82008. Message and data rates may apply to text support.
Alaska Airlines Guest Care and Complaints
Alaska Airlines identifies 1-800-654-5669 as its Guest Care number for post-flight questions and complaints.
Current Guest Care hours are:
- Monday-Friday: 7 a.m.-7 p.m. Pacific Time
- Saturday: 8 a.m.-5 p.m. Pacific Time
For written feedback, Alaska provides an official Feedback and Complaints page with options for flight feedback, general concerns, accessibility feedback and Atmos Rewards feedback.
Alaska also operates the Alaska Hawaiian Listens feedback platform.
How to Escalate an Alaska Airlines Complaint
The most effective complaint route depends on whether the issue occurred before, during or after the flight.
- Address an immediate problem at the airport: When possible, ask an Alaska Airlines airport customer-service representative to resolve rebooking, seating or baggage issues while you are still at the airport.
- Use Reservations for pre-flight problems: Call 1-800-252-7522 if the issue concerns an upcoming Alaska Airlines trip.
- Use Guest Care after travel: Call 1-800-654-5669 or submit the appropriate online feedback form.
- Document the trip: Keep the confirmation code, ticket number, flight number, travel date, airport information, baggage file number and receipts when relevant.
- Explain the requested resolution: Clearly state whether you are requesting a refund, reimbursement, travel credit, points adjustment, explanation or another specific remedy.
- Save the response: Keep emails, case numbers and written correspondence if further escalation is needed.
- Contact the U.S. Department of Transportation when appropriate: If an air-travel consumer problem remains unresolved, passengers may use the official DOT aviation consumer complaint process.
The U.S. Department of Transportation recommends first giving the airline an opportunity to resolve an air-service complaint. Consumers who remain dissatisfied can use the DOT Air Travel Consumer Complaint resource.
Alaska Airlines Baggage Problems
Passengers should report delayed, lost or damaged baggage as quickly as possible. Alaska advises travelers to report baggage problems at the arrival airport and keep baggage claim checks and related receipts until the claim is resolved.
For applicable travel within the continental United States, Canada, Latin America or Reykjavik, Alaska lists its Central Baggage Service number as 1-877-815-8253, with service from 6 a.m. to 10 p.m. PT seven days a week.
Because Alaska and Hawaiian operations are increasingly integrated, baggage contact information can vary by destination. Current Alaska baggage information lists a separate number for certain travel involving Hawaii, the South Pacific, Asia and some European destinations.
Passengers should use the current Alaska Airlines baggage page for the number and claim process that applies to their itinerary.
Alaska Airlines Refunds
Refund eligibility depends on the fare, how the ticket was purchased and whether Alaska canceled or significantly changed the itinerary.
Eligible reservations may be canceled or refunded through Alaska Airlines online tools. Alaska also publishes its current refund eligibility information for passengers who need to determine whether a ticket qualifies for a refund or travel credit.
For a refund that is due, Alaska states that it processes eligible credit-card refunds within seven business days and eligible cash refunds within 20 calendar days, subject to the applicable federal requirements and refund conditions.
Keep the ticket number, confirmation code and original payment information available when following up about a refund.
Atmos Rewards Customer Service
Alaska Airlines now uses Atmos Rewards as its loyalty program. Customers with questions about an Atmos Rewards account can call 1-833-902-8667.
Current account-support hours are Monday through Friday from 7 a.m. to 7 p.m. PT and Saturday from 8 a.m. to 5 p.m. PT.
Atmos Rewards replaced the older Mileage Plan branding as Alaska and Hawaiian integrated their loyalty programs. Customers looking for an old Mileage Plan account should therefore use the current Atmos Rewards channels.
Accessible Services and Disability Assistance
Alaska Airlines lists 1-800-503-0101 for accessible-services assistance. Hearing and speech disability relay access is available by dialing 711.
Passengers who encounter a disability-related air-travel issue can also request the airline’s Complaint Resolution Official, commonly called a CRO. Federal regulations require airlines to make a CRO available during operating hours to address disability-related service complaints.
Alaska’s feedback page provides a dedicated accessibility feedback option for concerns involving wheelchairs, mobility devices, service animals or other accessibility services.
Alaska Airlines Human Resources and Careers
A dedicated public general-purpose Alaska Airlines HR phone number was not verified for this update. Job applicants should use the official Alaska Airlines, Hawaiian Airlines and Horizon Air careers website.
The careers site includes openings in areas such as pilots, flight attendants, maintenance, technology, corporate operations, contact centers and airport operations.
Applicants who need a reasonable accommodation because of a disability during the employment process can find the current accommodation contact information on the careers website.
Alaska Air Group, Hawaiian Airlines and Horizon Air
Alaska Airlines is a subsidiary of Alaska Air Group. The organization also includes Hawaiian Airlines and Horizon Air, while McGee Air Services is a subsidiary of Alaska Airlines.
Alaska Air Group completed its acquisition of Hawaiian Airlines in September 2024. Alaska Airlines and Hawaiian Airlines later received a single operating certificate from the Federal Aviation Administration in October 2025.
The single operating certificate allows the airlines to operate within an integrated airline operation, but Alaska and Hawaiian continue to be presented to travelers as separate brands.
This means Hawaiian Airlines is no longer a competitor of Alaska Airlines. It is now part of the same Alaska Air Group organization. Travelers flying on Hawaiian should continue using Hawaiian Airlines’ dedicated customer-support channels when directed to do so.
See the Hawaiian Airlines Corporate Office page for Hawaiian-specific headquarters and customer-service information.
About Alaska Airlines
Alaska Airlines traces its history to 1932 and developed from an Alaska-focused regional carrier into a major U.S. airline headquartered in the Seattle area.
Today, Alaska Air Group’s airline network includes major hubs in Seattle, Honolulu, Portland, Anchorage, Los Angeles, San Diego and San Francisco. The combined organization serves destinations across North America, Latin America, Asia, the Pacific and Europe.
Alaska Airlines is a member of the oneworld global airline alliance. Its expanding international network and Hawaiian Airlines integration have significantly broadened the geographic reach of Alaska Air Group.
Alaska Airlines Leadership
Ben Minicucci serves as President and Chief Executive Officer of Alaska Air Group and Chief Executive Officer of Alaska Airlines. He became Alaska Airlines CEO in 2021 after holding numerous senior leadership roles at the airline.
Alaska Air Group is publicly traded on the New York Stock Exchange under the ticker symbol ALK.
Alaska Airlines Competitors and Related Corporate Offices
Alaska Airlines competes with other large U.S. airlines for domestic and international passengers, particularly along the West Coast and on routes through major Alaska hubs.
- Delta Air Lines Corporate Office — major U.S. domestic and international airline
- United Airlines Corporate Office — global network airline and major U.S. carrier
- American Airlines Corporate Office — major domestic and international airline
Related company: Hawaiian Airlines is now part of Alaska Air Group rather than an independent competitor.
Alaska Airlines Reviews on CorporateOfficeHeadquarters.com
There are currently no reader reviews published on this Alaska Airlines CorporateOfficeHeadquarters.com page. Because there is not yet a body of firsthand feedback to evaluate, this page does not assign positive or negative customer-review trends to Alaska Airlines.
Passengers who have dealt directly with Alaska Airlines Reservations, Guest Care, baggage service, Atmos Rewards, airport employees or the corporate office can share a firsthand review below.
Frequently Asked Questions
Where is Alaska Airlines headquarters?
Alaska Airlines and Alaska Air Group are headquartered at 19300 International Boulevard, Seattle, WA 98188.
What is the Alaska Airlines corporate office phone number?
Current Alaska Air Group corporate filings list 206-392-5040 as the business phone associated with its Seattle headquarters.
Is 206-433-3200 still the Alaska Airlines headquarters number?
206-433-3200 appears in older Alaska Air Group listings. Current corporate filings list 206-392-5040, so this page uses the newer number for headquarters inquiries.
What is Alaska Airlines customer service number?
For reservations and pre-flight questions, call 1-800-252-7522. The Reservations department is available 24 hours a day.
What is Alaska Airlines’ complaint phone number?
Alaska Airlines lists 1-800-654-5669 for Guest Care and post-flight questions or complaints.
Can I text Alaska Airlines customer service?
Yes. Alaska Airlines currently offers text support at 82008. Message and data rates may apply.
What is the Alaska Airlines Atmos Rewards phone number?
Atmos Rewards account support is available at 1-833-902-8667.
What happened to Alaska Airlines Mileage Plan?
Alaska’s loyalty program now operates as Atmos Rewards as part of the integration of Alaska Airlines and Hawaiian Airlines loyalty programs.
Who owns Alaska Airlines?
Alaska Airlines is a subsidiary of Alaska Air Group, Inc., a publicly traded airline holding company.
Does Alaska Air Group own Hawaiian Airlines?
Yes. Alaska Air Group completed its acquisition of Hawaiian Airlines in 2024. Alaska and Hawaiian received a single FAA operating certificate in October 2025 but continue to operate with distinct consumer brands.
Who is the CEO of Alaska Airlines?
Ben Minicucci is CEO of Alaska Airlines and President and CEO of Alaska Air Group.
How do I file a complaint about an Alaska Airlines flight?
For a post-flight complaint, contact Guest Care at 1-800-654-5669 or use Alaska’s official online feedback form. If an eligible air-travel consumer complaint remains unresolved after contacting the airline, the U.S. Department of Transportation also accepts aviation consumer complaints.
How do I contact Alaska Airlines about lost or delayed baggage?
Report baggage problems at the arrival airport as soon as possible. Alaska also provides Central Baggage Service contacts, including 1-877-815-8253 for applicable itineraries. Check Alaska’s baggage page because the correct number can vary by destination.
Does Alaska Airlines publish an HR phone number?
A dedicated public general Alaska Airlines Human Resources phone number was not verified. Job seekers should use the official Alaska Airlines careers website.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com publishes corporate addresses, headquarters phone numbers, customer-service contacts, complaint-escalation resources and reader reviews. This Alaska Airlines page separates the Alaska Air Group corporate office from Reservations, Guest Care, baggage and Atmos Rewards contacts so travelers can choose the appropriate department.
Page Update Note
This Alaska Airlines page was updated on August 19, 2026, to verify the headquarters address, replace the older corporate-office number with the current Alaska Air Group business phone, verify Reservations and Guest Care numbers and hours, add current Atmos Rewards and baggage contacts, update leadership information, explain the Hawaiian Airlines acquisition and single operating certificate, and verify relevant CorporateOfficeHeadquarters.com links.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Alaska Airlines, Alaska Air Group, Hawaiian Airlines, Horizon Air or McGee Air Services. This page is provided for informational, review, complaint and feedback purposes. Company names, trademarks and logos belong to their respective owners. Airline phone numbers, hours, policies, routes and passenger-service procedures can change, so confirm time-sensitive information with the airline.
Alaska Airlines Complaints, Reviews and Feedback
Have you contacted Alaska Airlines corporate headquarters, Reservations, Guest Care, baggage service, Atmos Rewards or an airport customer-service representative? Share a firsthand review below. Useful feedback may address reservations, cancellations, delays, refunds, baggage, accessibility, loyalty accounts, airport service or complaint handling.
Describe what happened, which flight or service was involved, how you contacted Alaska Airlines and how the airline responded. Do not publish complete ticket numbers, confirmation codes, passport information, payment information, passwords or other sensitive personal details.