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Container Store Corporate Office Headquarters

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Container Store Corporate Office Headquarters
The Container Store, Inc.
500 Freeport Pkwy.
Coppell, Texas 75019 USA
Website: The Container Store
Corporate Phone Number: 1-972-538-6000
Customer Service Number: 1-888-266-8246

3 replies on “Container Store Corporate Office Headquarters”

Part of my order has never arrived and I haven't been able to contact the shipper, Lone Star Overnight: THE LOST ITEMS ARE Carton Number L045751780 Tracking number: ZY034VUJ.
I received an email noticed that all the items were shipped on December 2, 2020 and I only received the first box which contained SKU: 10077514- Tracking Number ZY034VUH, a $7.00 Large Cabinet Shelf .
**The missing items (2) are: SKU: 10077529 20' Roll-out Cabinet Drawer Ash 20X20 7/8 X 5" h – Tracking Number ZY034VUJ.
When I try to Track it the status says: Label created, Picked up, Inbound Scan at Destination, Out for Delivery, LOCAL DELIVERY DELAY ????, and then it stops with Inbound scan at destination…. $120.00 worth of my cabinet drawers are Somewhere… I called the local Container store and they didn't even know how to check on my order status, anymore than I could. Could you please try to find out what is GOING ON, PLEASE! The company Lone Star shipping didn't answer their phones during business hours today either. I'm a Long Time Customer of Container Store and really need my cabinets. I'm not very impressed with your new shipper, so far! Thank you for listening!
Kindest Regards,
Patricia Sloan
Who do you contact?????? Ridiculous!

Had the absolutely most horrific experience with the TCS closet and lack of service. PLEASE save your money and your time and use another closet company.

Used to be a fantastic service oriented company. After 13 years I am now moving my son's supplies and DME to another company. Sorry Apria

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