Country Fair, Inc. is a regional convenience-store and fuel retailer headquartered in Erie, Pennsylvania. Customers often search for the Country Fair corporate office when a store manager has not resolved a fuel, food, gift-card, rewards, cleanliness, employee-conduct, payment, or customer-care concern.
The Country Fair corporate-office phone number is 1-814-898-1111. For an urgent store problem, contact the local Country Fair location first. Non-urgent complaints and questions can also be submitted through the company’s official Customer Care form.
Country Fair Corporate Office and Headquarters
- Company: Country Fair, Inc.
- Country Fair Corporate Office Address: 2251 East 30th Street, Erie, PA 16510
- Country Fair Headquarters Address: 2251 East 30th Street, Erie, PA 16510
- Country Fair Corporate Phone Number: 1-814-898-1111
- Official Website: CountryFairStores.com
- Customer Care Form: Contact Country Fair Customer Care
- Store Locator: Find a Country Fair Store
- Careers: Country Fair Careers
- Parent Company: United Refining Company
- Parent-Company Website: United Refining Company
- United Refining Headquarters: 15 Bradley Street, Warren, PA 16365
- United Refining Phone Number: 1-814-723-1500
- United Refining Chairman and CEO: John A. Catsimatidis
- United Refining President and COO: Myron L. Turfitt
Important: Country Fair publishes 1-814-898-1111 as its Erie corporate-office number. It does not identify the number as a dedicated 24-hour customer-service hotline. For urgent problems, contact the Country Fair store involved.
Country Fair Customer Care and Complaint Routes
The correct contact route depends on whether the concern involves a specific store, fuel purchase, prepared-food order, gift card, Club CITGO account, job application, employee record, sponsorship, or corporate business matter.
Complaint About a Country Fair Store
Contact the store manager first when the issue involves:
- An incorrect or missing food order
- A fuel-pump or receipt problem
- A duplicate or incorrect charge
- Store cleanliness or maintenance
- Employee or manager conduct
- Product availability or pricing
- A fountain-drink, refill, or food-service policy
- A lost item
- Restroom accessibility or condition
- A safety concern at the store or fuel pumps
Use the Country Fair store locator to find the location’s address, telephone number, services, and current operating hours.
Country Fair store hours vary. Do not assume that every location is open 24 hours.
Country Fair Customer Care Form
Country Fair provides an official Customer Care form for non-urgent questions and feedback.
Include:
- The store number or complete location
- The date and approximate time
- The receipt or transaction details
- The pump number when fuel is involved
- The product or food item involved
- The names or descriptions of employees already contacted
- Photographs when they help explain the issue
- The specific resolution being requested
Country Fair states that inquiries are reviewed in the order received. For an urgent matter, contact the local store rather than waiting for an online response.
Country Fair Corporate Office Escalation
The Erie corporate office may be appropriate when:
- A store manager has not resolved a documented complaint
- The issue involves more than one Country Fair location
- A serious safety or accessibility concern remains unresolved
- Repeated customer-care attempts have received no response
- The matter involves vendors, media, community relations, or corporate business
- Written correspondence must be sent to Country Fair
Calling the corporate office does not guarantee direct access to a company executive. The issue may be referred to the store manager, district management, retail operations, Human Resources, Customer Care, or United Refining Company.
Written correspondence can be addressed to:
Country Fair, Inc.
Attention: Customer Care or Appropriate Department
2251 East 30th Street
Erie, PA 16510
Send copies rather than original receipts, identification documents, gift cards, or other irreplaceable records.
What to Have Before Contacting Country Fair
A Country Fair complaint is easier to investigate when it contains clear information. Prepare:
- The store city, state, address, and store number if available
- The date and approximate time of the visit
- The receipt and transaction number
- The pump number and fuel grade when relevant
- The number of gallons purchased
- The food, beverage, fuel, tobacco, grocery, or other product involved
- Photographs of the receipt, pump, posted price, damaged product, food, or store condition
- The names or descriptions of employees or managers contacted
- Any previous customer-care reference number
- A concise description of the requested resolution
Do not post complete payment-card numbers, gift-card numbers, PINs, Club CITGO login details, employee records, home addresses, identification documents, or other sensitive personal information in a public review.
Country Fair Loyalty Program: Club CITGO and Stack & Save
Country Fair does not currently identify its loyalty program as “Fair Advantage.” Its current customer savings program uses Club CITGO Rewards and Country Fair’s Stack & Save offer.
Customers searching for the Country Fair loyalty program should use:
- Country Fair Stack & Save: View Stack & Save Information
- Club CITGO: Join or Access Club CITGO
- Current Club CITGO Deals: Country Fair Club CITGO Offers
How Country Fair Stack & Save Works
Under the currently advertised offer, customers can:
- Join Club CITGO through the app or CITGO website.
- Purchase a qualifying CITGO gift card from Country Fair.
- Enter the Club CITGO alternate ID at the fuel pump.
- Pay for the fuel with the qualifying CITGO gift card.
The current offer advertises:
- A 10-cent-per-gallon saving when paying with the qualifying CITGO gift card
- An additional 3-cent-per-gallon Club CITGO saving on up to 30 gallons
- A combined potential saving of 13 cents per gallon at participating Country Fair CITGO locations
The Club CITGO app may also contain monthly product offers, fuel rewards, discounted food and beverage items, and other limited promotions.
Participation, fuel limits, qualifying purchases, locations, expiration dates, and discount amounts can change. Review the current offer and app terms before relying on a specific discount.
Missing Club CITGO Discount or Reward
When a discount or reward does not appear:
- Keep the fuel and store receipts.
- Record the Country Fair location and pump number.
- Confirm that the Club CITGO alternate ID was entered before payment.
- Confirm that the offer was activated when activation was required.
- Check whether the location and purchase qualified.
- Take screenshots of the offer and account history.
- Contact Club CITGO support or Country Fair Customer Care.
Do not post an account password, verification code, complete phone number, or gift-card PIN in a public comment.
Country Fair Fuel Prices, Pumps and Payment Problems
Fuel concerns may involve:
- A difference between the sign, pump, and receipt price
- A loyalty price that did not apply
- A pump that stopped or malfunctioned
- A receipt that did not print
- A duplicate or unfamiliar charge
- A temporary card authorization
- A disputed fuel grade or number of gallons
- A possible fuel-quality concern
Fuel-Price Complaint
Fuel prices can differ by store and market. Verify the price displayed at the pump before fueling and save a photograph when the displayed amount is part of the complaint.
When reporting an incorrect price, provide:
- The Country Fair location
- The date and time
- The posted sign price
- The pump price
- The receipt price
- Whether a Club CITGO or other discount was expected
A complaint should describe the observed prices and transaction without presenting unsupported allegations about illegal pricing activity as established fact.
Card Authorization or Duplicate Charge
A fuel purchase may initially produce a temporary authorization that differs from the final transaction. Check whether the charge is pending or fully posted.
For a fully posted duplicate or incorrect charge:
- Contact the Country Fair store with the receipt and transaction details.
- Submit the Customer Care form if the store cannot resolve it.
- Contact the payment-card issuer if the posted billing error remains unresolved.
Do not provide a complete card number through an unsecured form or public comment.
Possible Fuel-Quality Problem
Stop driving when the vehicle may be unsafe. Preserve:
- The fuel receipt
- The store and pump number
- The fuel grade and gallons purchased
- The vehicle’s mileage
- Repair estimates and diagnostic reports
- Fuel samples or photographs when obtained safely and professionally
Contact the store and Country Fair Customer Care promptly. A mechanical diagnosis may be needed to establish the source of a vehicle problem.
Country Fair Food, Beverage and Product Complaints
Country Fair sells prepared food, beverages, groceries, snacks, household essentials, beer or wine where permitted, tobacco products, and locally produced items.
Contact the store manager when a concern involves:
- An incorrect sandwich, pizza, breakfast item, or other prepared-food order
- A missing ingredient or requested modification
- Food served at an unsafe or unexpected temperature
- A spoiled, damaged, leaking, or expired product
- A posted price that differs from the register price
- A fountain-drink or refill-policy question
- An allergen or ingredient concern
- A product that rang up more than once
Keep the product, packaging, receipt, photographs, and any relevant label information until the store responds.
For a potentially serious food-safety issue, stop consuming the item. Contact the store and appropriate local health authorities when necessary. Emergency symptoms require medical assistance rather than a corporate-office contact form.
Country Fair Gift Cards
Country Fair sells CITGO gift cards at participating stores. Current gift cards can be loaded in whole-dollar increments from $5 to $300.
- Gift-Card Information: Country Fair Gift Cards
- Country Fair Corporate Office: 1-814-898-1111
- Customer Care: Submit a Gift-Card Question
For a gift-card problem, keep:
- The purchase receipt
- The activation receipt
- The card and packaging
- The store location and purchase date
- The last known balance
- Photographs with the full number and PIN covered
Contact Country Fair promptly if a newly purchased card was not activated correctly or cannot be used. Replacement of a lost, stolen, or damaged card may depend on the available records and applicable gift-card terms.
Never publish a complete gift-card number or PIN. Anyone with those details may be able to use the balance.
Country Fair Fleet Card and Business Fuel Accounts
The CITGO Fleet Card is a separate commercial fuel-management product. It is intended for businesses that need purchase controls, driver records, reporting, and account-management tools.
- Country Fair Fleet-Card Information: CITGO Fleet Card
- United Refining Fleet Programs: United Refining Fleet Services
Fleet billing and account questions are different from ordinary Country Fair store complaints. Keep account numbers, driver information, purchase controls, invoices, and card credentials private.
Lost Items at a Country Fair Store
Contact the store directly when an item is lost in the parking lot, store, restroom, food-service area, or near a fuel pump.
Provide:
- The location
- The date and approximate time
- A detailed description
- The area where the item was last seen
- A safe way for the store to contact you
The Erie corporate office is generally not the fastest route because lost property is normally retained and handled by the individual store.
Do not provide a phone unlock code, bank-account password, complete card number, or other sensitive information when describing a lost device or wallet.
Country Fair Careers, Employees and HR Questions
Country Fair publishes current openings and accepts applications through its official careers website.
- Careers: Country Fair Careers
- Featured Openings: View Featured Jobs
- Position Information: Country Fair Job Types
- Former-Employee Address Change: Change a Former Employee Address
- Employee 1095 Request: Request a 1095 Form
Available job categories may include:
- Sales associates
- Food-service associates
- Shift managers
- Food-service shift managers
- Assistant managers
- Food-service managers
- Store managers
- Corporate and administrative roles when available
Country Fair does not identify 1-814-898-1111 as a dedicated public HR hotline.
Active employees needing to change their address should contact their store manager. Former employees can use the official address-change form.
Applicants should use the official Country Fair application system. Be cautious of job offers requesting gift cards, cryptocurrency, fees, bank passwords, or purchases from an unknown equipment vendor.
CorporateOfficeHeadquarters.com cannot access job applications, payroll records, W-2 forms, schedules, personnel files, benefits accounts, or employment-verification records.
Country Fair Sponsorship and Donation Requests
Country Fair accepts written sponsorship and donation requests from community organizations.
Requests should be mailed at least 30 days before the event to:
Country Fair, Inc.
Attention: Sponsorship/Donations
2251 East 30th Street
Erie, PA 16510
Additional information is available through the Country Fair sponsorship page.
Include the organization’s name, nonprofit status when applicable, event date, location, community purpose, requested assistance, and contact information. Submission does not guarantee approval.
Country Fair Ownership and Corporate Structure
Country Fair, Inc. operates as a Country Fair retail division and brand within United Refining Company.
United Refining’s retail operations include:
- Country Fair
- Kwik Fill
- Red Apple Food Marts
- Keystone-branded fuel operations
Country Fair maintains its own Erie corporate office and consumer website, while United Refining is headquartered in Warren, Pennsylvania.
Ordinary store, food, fuel, rewards, gift-card, and employee complaints should generally begin with Country Fair rather than United Refining’s Warren headquarters.
United Refining identifies John A. Catsimatidis as Chairman and Chief Executive Officer and Myron L. Turfitt as President and Chief Operating Officer.
Country Fair Reviews and Complaints
Recent comments submitted to CorporateOfficeHeadquarters.com include individual concerns or questions involving:
- Differences in fuel prices between Country Fair locations
- Fuel-discount and loyalty expectations
- Fountain-drink refill policies
- Requests for additional prepared-food menu items
These comments are individual reader reports and do not establish that every Country Fair location, fuel price, refill policy, employee, or customer-service interaction is the same.
One fuel-price review included unsupported accusations about illegal pricing conduct and unused gift-card funds. Readers should report the prices, dates, locations, receipts, and responses they personally observed without presenting unverified legal or financial allegations as established facts.
When submitting a Country Fair review, include:
- The location
- The approximate date
- The product, service, or fuel transaction involved
- The support routes tried
- Whether the company responded
- How the matter was resolved
Do not publish complete payment details, loyalty credentials, gift-card numbers, employee home addresses, identification records, or unrelated personal accusations.
About Country Fair
Country Fair opened its first store on West 8th Street in Erie, Pennsylvania, in 1965. The original business focused on making locally produced milk more convenient for Erie-area customers.
The company has grown to 72 convenience stores serving northwestern Pennsylvania, western New York, and eastern Ohio.
Country Fair stores may offer:
- Gasoline and fuel services
- Prepared breakfast and lunch items
- Sandwiches, subs, pizza, salads, and snacks
- Coffee, fountain beverages, and other drinks
- Groceries and household essentials
- Local and regional products
- Beer, wine, tobacco, and age-restricted products where legally permitted
- CITGO gift cards
- Club CITGO and Stack & Save promotions at participating locations
Products, fuel brands, alcohol availability, operating hours, prepared-food menus, and store services vary by location.
Country Fair Competitors and Related Corporate Office Pages
Consumers comparing convenience-store and fuel retailers may also find these corporate-office pages useful:
Official Country Fair Resources
- Official Country Fair Website
- Country Fair Customer Care
- Country Fair Store Locator
- About Country Fair
- Country Fair Stack & Save
- Current Club CITGO Deals
- Country Fair Gift Cards
- Country Fair Fleet Cards
- Country Fair Careers
- Sponsorship Requests
- United Refining Retail Operations
Frequently Asked Questions About Country Fair Corporate Office
Where is the Country Fair corporate office?
The Country Fair corporate office is at 2251 East 30th Street, Erie, Pennsylvania 16510.
Where is Country Fair headquartered?
Country Fair is headquartered in Erie, Pennsylvania. Its headquarters address is 2251 East 30th Street, Erie, PA 16510.
What is the Country Fair corporate phone number?
The Country Fair corporate phone number is 1-814-898-1111.
How do I contact Country Fair customer care?
Use Country Fair’s official Customer Care form. For an urgent concern, contact the Country Fair store involved. The Erie corporate office can be reached at 1-814-898-1111.
Does Country Fair have a customer-service phone number?
Country Fair publishes 1-814-898-1111 as its corporate-office number but does not identify a separate dedicated customer-service hotline. The company directs customers to its Customer Care form and local stores.
What are the Country Fair corporate-office hours?
Country Fair does not currently publish verified public office hours for the Erie corporate office. Call before attempting an in-person visit.
Are all Country Fair stores open 24 hours?
No. Country Fair store hours vary. Use the official store locator to check the current schedule for a particular location.
What is the Country Fair loyalty program?
Country Fair currently participates in Club CITGO Rewards and promotes its Stack & Save fuel-discount program. The old “Fair Advantage” name could not be verified as a current program.
How does Country Fair Stack & Save work?
Under the currently advertised offer, participating customers enter their Club CITGO alternate ID and pay with a qualifying CITGO gift card. The combined discounts may provide savings of 13 cents per gallon, subject to current limits and terms.
How do I report a missing Country Fair fuel discount?
Keep the receipt, store location, pump number, date, gallons purchased, account screenshots, and offer details. Contact Club CITGO support or Country Fair Customer Care.
Who owns Country Fair stores?
Country Fair, Inc. is operated as a retail division and brand of United Refining Company. United Refining acquired Country Fair in 2001.
How many Country Fair stores are there?
Country Fair currently identifies itself as a chain of 72 convenience stores in northwestern Pennsylvania, western New York, and eastern Ohio.
When was Country Fair founded?
Country Fair opened its first Erie store in 1965.
How do I find a Country Fair store?
Use the official Country Fair store locator to search by city, ZIP code, or current location.
How do I complain about a Country Fair employee or manager?
Speak with the store manager when appropriate. If the complaint involves that manager or remains unresolved, submit the Customer Care form with the store, date, time, receipt, factual description, and requested resolution.
Who should I contact about a lost item?
Contact the Country Fair store where the item was lost. The local store is normally responsible for handling lost property.
How do I apply for a job at Country Fair?
Visit the official Country Fair careers page to review openings and submit an online application.
How does a former Country Fair employee change an address?
Former employees can use Country Fair’s official former-employee address-change form. Active employees should speak with their store manager.
How do I request a Country Fair sponsorship or donation?
Mail a written request at least 30 days before the event to Country Fair, Inc., Attention: Sponsorship/Donations, 2251 East 30th Street, Erie, PA 16510.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com has published corporate-office contact information and hosted consumer reviews about companies for many years.
This page distinguishes the Country Fair corporate office from local-store support, the Customer Care form, Club CITGO, Stack & Save, gift cards, fleet accounts, careers, employee forms, sponsorship requests, and United Refining’s parent-company office.
Company addresses, telephone numbers, store counts, fuel discounts, loyalty offers, hours, executives, and policies can change. Verify important information through Country Fair or United Refining before sending documents, traveling to an office, or making a financial decision.
Page Update Note
This Country Fair corporate-office page was updated to strengthen its coverage of “Country Fair corporate office” and “Country Fair headquarters” searches, verify the Erie address and corporate phone number, remove unsupported office and store-hours claims, correct the loyalty-program information, add Club CITGO and Stack & Save guidance, update the store count and ownership, distinguish Country Fair from United Refining’s Warren headquarters, and add current routes for customer care, fuel complaints, gift cards, fleet accounts, careers, former employees, sponsorships, and store issues.
Last Updated: July 20, 2026
Share Your Experience with Country Fair
Have you contacted a Country Fair store, Customer Care, or the Country Fair corporate office? Share a factual review below and include:
- The store city and state
- The approximate date
- The product, fuel purchase, or service involved
- The support routes you tried
- Whether Country Fair responded
- How the matter was resolved
Describe personal observations and experiences without presenting unsupported allegations as proven facts. Do not post complete payment-card numbers, gift-card numbers or PINs, loyalty credentials, employee home addresses, private employment records, medical information, or identification documents.
Disclaimer
CorporateOfficeHeadquarters.com is an independent informational and consumer-review website. It is not affiliated with, endorsed by, authorized by, or operated by Country Fair, Inc., United Refining Company, Red Apple Group, CITGO Petroleum Corporation, Club CITGO, Kwik Fill, Red Apple Food Marts, Keystone, or any individual Country Fair store.
CorporateOfficeHeadquarters.com cannot access fuel transactions, payment-card records, Club CITGO accounts, gift-card balances, fleet accounts, job applications, employee records, store surveillance footage, lost-property records, or Country Fair Customer Care cases. Company names, trademarks, addresses, telephone numbers, offers, executives, and policies belong to their respective owners and may change.