Hawthorn Suites is now primarily marketed as Hawthorn Extended Stay by Wyndham. The brand is part of Wyndham Hotels & Resorts, whose corporate headquarters is located in Parsippany, New Jersey. This page provides the Hawthorn Suites corporate address, Wyndham phone numbers, hotel complaint options, brand information and an independent forum for guest reviews.
Questions involving an active stay, hotel room, housekeeping, incidental charge or property-specific policy should normally be directed to the individual hotel first. Unresolved concerns can then be escalated to Wyndham Customer Care and, when appropriate, the Wyndham corporate office.
How To Contact Hawthorn Suites Corporate Office Headquarters
Hawthorn Suites and Wyndham Headquarters Information
- Current brand name: Hawthorn Extended Stay by Wyndham
- Parent company: Wyndham Hotels & Resorts, Inc.
- Corporate address: 22 Sylvan Way, Parsippany, NJ 07054, USA
- Wyndham corporate phone number: 1-973-753-6000
- Wyndham Customer Care and reservations: 1-800-407-9832
- Hawthorn reservation assistance: 1-800-337-0202
- Wyndham Rewards Member Services: 1-866-WYN-RWDS (1-866-996-7937)
- Stay feedback and complaints: Hawthorn About My Stay Form
- Hawthorn contact page: Contact Hawthorn Extended Stay
- Official website: Hawthorn Extended Stay by Wyndham
- Corporate careers: Wyndham Careers
Hawthorn Extended Stay by Wyndham is supported through Wyndham Hotels & Resorts headquarters in Parsippany, New Jersey.
Choosing the Correct Hawthorn Suites Contact
- Problem during a current stay: Contact the front desk and ask for the manager on duty.
- Hotel cleanliness, maintenance or employee concern: Contact the hotel manager first, then submit the Hawthorn About My Stay form if the issue remains unresolved.
- Receipt, hotel charge or incidental hold: Contact the individual property because Wyndham states that billing records and credit-card details are available from the hotel.
- Direct Wyndham reservation: Use the reservation lookup tools or call Hawthorn reservation assistance.
- Third-party reservation: Contact the booking company when the reservation was made through Priceline, Expedia, Booking.com or another travel website.
- Wyndham Rewards account: Contact Wyndham Rewards Member Services rather than the individual hotel.
- Corporate or franchise-related inquiry: Contact Wyndham Hotels & Resorts at its Parsippany office.
How to File a Complaint With Hawthorn Suites
- Report the issue immediately. If you are still at the hotel, contact the front desk and give the property an opportunity to inspect the room or correct the problem.
- Ask for the manager. Explain the concern to the manager on duty or general manager and clearly state the resolution you are requesting.
- Document the complaint. Save the reservation confirmation, hotel folio, photographs, dates, room number, employee names and copies of relevant messages.
- Contact the booking company when necessary. If the room was reserved through a third-party website, that company may control changes, cancellations and refunds.
- Escalate to Wyndham Customer Care. Call 1-800-407-9832 or submit the About My Stay form.
- Request a case number. Record the representative’s name, reference number, promised follow-up date and proposed resolution.
- Follow up in writing. Provide a concise timeline and attach relevant documentation through Wyndham’s verified contact channels.
- Write to corporate when appropriate. Corporate correspondence can be addressed to Wyndham Hotels & Resorts, Inc., 22 Sylvan Way, Parsippany, NJ 07054.
Common Hawthorn Suites Complaint Topics
Guests may contact hotel management or Wyndham about:
- Room cleanliness or housekeeping concerns
- Property maintenance and overall hotel condition
- Refunds, cancellations and no-show charges
- Incidental deposits or delayed authorization releases
- Reservation errors and unavailable room types
- Third-party booking complications
- Breakfast, laundry, kitchen or advertised amenity concerns
- Pet fees and property-specific policies
- Employee conduct or management response
- Missing Wyndham Rewards points
Policies and amenities vary by location. Guests should review the individual hotel’s page and reservation terms before booking, especially when kitchen facilities, pet accommodations, breakfast, parking or extended-stay rates are important.
About Hawthorn Extended Stay by Wyndham
Hawthorn Extended Stay by Wyndham is an extended-stay lodging brand within the Wyndham Hotels & Resorts portfolio. The brand emphasizes spacious accommodations and amenities designed to help travelers maintain familiar routines during longer stays.
Depending on the property and room type, amenities may include a kitchen or kitchenette, free WiFi, breakfast, laundry facilities, fitness centers and additional living space. Guests should confirm specific amenities directly with the hotel because services and room configurations vary by location.
Hawthorn properties serve business travelers, relocating families, medical travelers, project workers and leisure guests who need accommodations for several nights or longer.
Hawthorn Suites Competitors and Related Corporate Offices
Hawthorn competes with extended-stay and all-suite hotel brands offering kitchens, laundry facilities and amenities intended for longer visits. Related corporate-office pages include:
- Wyndham Hotels & Resorts Corporate Office
- Residence Inn Corporate Office
- Homewood Suites Corporate Office
- Staybridge Suites Corporate Office
- Hyatt Corporate Office
Hawthorn Suites Corporate Office Frequently Asked Questions
Where is the Hawthorn Suites corporate office?
Hawthorn Extended Stay is a Wyndham Hotels & Resorts brand. Wyndham’s headquarters is located at 22 Sylvan Way, Parsippany, New Jersey 07054.
What is the Hawthorn Suites corporate phone number?
The Wyndham Hotels & Resorts corporate phone number is 1-973-753-6000. It is a general corporate number rather than a dedicated hotel-stay complaint line.
What is the Hawthorn Suites customer-service number?
Guests can contact Wyndham Customer Care at 1-800-407-9832. Property-specific matters should normally begin with the individual hotel.
How do I complain about a Hawthorn Suites stay?
Contact the hotel manager first. If the issue remains unresolved, call Wyndham Customer Care or submit the official Hawthorn About My Stay form.
How do I find or cancel a Hawthorn reservation?
Use the Hawthorn reservation lookup. The page lists 1-800-337-0202 for additional reservation assistance.
Can Wyndham cancel a Priceline or Expedia reservation?
Reservations made through third-party travel websites may need to be changed or canceled through the original booking provider. Review the confirmation and cancellation terms before contacting the hotel.
Who handles a hotel receipt or incidental charge?
Contact the individual property. Wyndham states that receipts and billing information, including credit-card details, are available from the hotel.
Is Hawthorn Suites now called Hawthorn Extended Stay?
Yes. Wyndham currently markets the brand primarily as Hawthorn Extended Stay by Wyndham, although many properties and customers still use the Hawthorn Suites name.
Are Hawthorn hotels owned by Wyndham?
Hawthorn is a Wyndham brand, but most Wyndham-branded hotels are independently owned and operated. Ownership and management can therefore vary by location.
Hawthorn Suites Corporate Office Reviews, Complaints and Feedback
Existing feedback on this page includes firsthand complaints concerning cleanliness, maintenance, hotel condition, refunds and incidental charges at specific Hawthorn properties.
Customers are encouraged to share detailed experiences involving Hawthorn hotel management, Wyndham Customer Care, corporate escalation and complaint resolution. Helpful reviews may include the approximate stay date, hotel city, booking method, type of concern, people contacted and whether the issue was resolved.
Reviews represent individual customer experiences and are not independently verified by CorporateOfficeHeadquarters.com.
Share Your Hawthorn Suites Experience
Have you stayed at a Hawthorn Extended Stay property or contacted Wyndham about an unresolved concern? Share your experience below. Constructive complaints, compliments and resolution updates can help future guests understand what to expect.
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Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Hawthorn Extended Stay by Wyndham, Hawthorn Suites, Wyndham Hotels & Resorts, any independently operated hotel or any third-party booking service. This page is provided for corporate-information, review and complaint purposes. Addresses, phone numbers, hotel policies and amenities can change, so important details should be confirmed directly with Wyndham, the hotel or the booking provider.