Hendrick Automotive Group corporate office is located in Charlotte, North Carolina. Hendrick is one of the largest privately held automotive dealership organizations in the United States, with dealerships, service departments, collision centers and automotive businesses operating across multiple states.
This page provides the current Hendrick Automotive Group headquarters address, corporate phone number, customer-care resources, dealership locator, careers information, complaint-escalation guidance and details about company leadership.
Important phone-number update: Older Hendrick corporate listings commonly show 704-566-2400. Hendrick’s current official listing for its 6000 Monroe Road location uses 704-568-5550, which is also listed for the headquarters by the Better Business Bureau. Hendrick does not currently publish a separate nationwide customer-service telephone number on its main Contact Us page.
Hendrick Automotive Group Corporate Office Headquarters
- Company: Hendrick Automotive Group, LLC
- Hendrick Automotive Group Headquarters Address: 6000 Monroe Road, Charlotte, NC 28212, USA
- Hendrick Automotive Group Headquarters Phone Number: 704-568-5550
- Customer Care: Hendrick Client Care
- General Contact Form: Contact Hendrick Automotive Group
- Find a Dealership: Hendrick Locations
- Service: Hendrick Service
- Hendrick Autoguard: Autoguard Contact
- Careers: Hendrick Careers
- Official Website: HendrickCars.com
Where Is Hendrick Automotive Group Headquarters?
Hendrick Automotive Group is headquartered at:
Hendrick Automotive Group, LLC
6000 Monroe Road
Charlotte, NC 28212
USA
The North Carolina Secretary of State identifies 6000 Monroe Road as the principal office of Hendrick Automotive Group, LLC. Hendrick’s current website also identifies the company as headquartered in Charlotte, North Carolina.
People searching for the Hendrick Automotive Group headquarters, Hendrick headquarters Charlotte, Hendrick corporate office, Hendrick Automotive Group corporate address, Hendrick Automotive Group HQ or Rick Hendrick corporate office are generally looking for this location.
What Is the Hendrick Automotive Group Corporate Office Phone Number?
The current main number listed for Hendrick Automotive Group at its 6000 Monroe Road headquarters location is 704-568-5550.
Older corporate directories have frequently listed 704-566-2400 as a Hendrick corporate office number. That number is also displayed in an older CorporateOfficeHeadquarters.com image. Because Hendrick’s current official location information now uses 704-568-5550, this page uses that number as the primary current headquarters contact.
The headquarters telephone number should not be the first contact for every dealership problem. Individual Hendrick stores maintain their own sales, service, parts, collision and management contacts.
Hendrick Automotive Group Customer Care
Hendrick Automotive Group does not currently publish a separate nationwide customer-service phone number on its main corporate Contact Us page.
Instead, Hendrick provides an official Client Care form for customers who need assistance or want to provide feedback. The form allows customers to submit contact information and describe the concern so an appropriate representative can respond.
Use the official Hendrick Client Care page for corporate customer-care inquiries.
The general Hendrick Automotive Group Contact Us form also allows a customer to identify the dealership connected with the inquiry.
How to File a Complaint With Hendrick Automotive Group
Most Hendrick customer complaints should begin with the dealership that sold, serviced or repaired the vehicle. The individual location has access to the sales documents, repair orders, diagnostic records, financing paperwork and employees involved.
- Contact the employee or department involved: For a sales issue, start with the salesperson or sales manager. For repairs, contact the service advisor or service manager.
- Ask for the general manager: If the department manager cannot resolve the concern, request review by the dealership’s general manager.
- Document the issue: Keep purchase agreements, repair orders, estimates, invoices, text messages, emails and other relevant records.
- Write down important dates: Record when the vehicle was purchased or serviced, when promises were made and when you contacted the dealership.
- State the requested resolution: Clearly explain whether you are seeking a repair, refund review, reimbursement, paperwork correction, warranty decision or another outcome.
- Contact Hendrick Client Care: If the dealership has not resolved the concern, use Hendrick’s official Client Care or corporate Contact Us form.
- Keep the corporate response: Save any case number, email, telephone message or other response for additional follow-up.
Hendrick Dealership Sales Complaints
A vehicle-purchase complaint may involve advertised pricing, trade-in value, deposits, financing, add-on products, vehicle condition, delivery promises, used-car disclosures or other terms of the transaction.
Before escalating a sales complaint, review the buyer’s order and every document that was signed. Written contracts can control the transaction even when a customer remembers a different verbal discussion.
Keep copies of:
- Advertising or online vehicle listings
- Written price quotes
- Trade-in offers
- Deposit receipts
- Buyer’s orders
- Financing or lease agreements
- Vehicle-condition information
- Emails and text messages
If the sales manager does not resolve the complaint, ask for the dealership general manager and then use Hendrick Client Care if necessary.
Hendrick Service and Repair Complaints
Repair complaints can involve diagnostic fees, repeat repairs, parts delays, warranty decisions, communication problems, disputed charges or concerns that a repair did not correct the original problem.
Start with the service advisor and then the service manager. Keep the original repair order, final invoice, diagnostic report and any warranty documentation.
If the repair concerns a manufacturer’s factory warranty, the vehicle manufacturer may have a separate customer-care and warranty-escalation process. A Hendrick dealership and the vehicle manufacturer are not necessarily the same company, even when the dealership is an authorized franchise for that brand.
Customers can use Hendrick’s official service resources to locate service assistance.
Hendrick Financing, Title and Registration Complaints
Financing, payoff, title, temporary-tag and registration concerns should first be directed to the finance or business office at the dealership involved.
Keep copies of:
- Retail installment or lease contracts
- Down-payment receipts
- Trade-in and payoff documentation
- Temporary registration or tag documents
- Lender correspondence
- DMV paperwork
If a third-party bank or finance company holds the loan, some payment or account issues may need to be resolved directly with that lender rather than Hendrick Automotive Group.
Hendrick Autoguard Customer Support
Hendrick Autoguard offers vehicle-protection products that can include mechanical repair service contracts, maintenance programs, oil-change programs, tire-and-wheel coverage and other vehicle-protection options.
A customer with a question about existing Hendrick Autoguard coverage should use the official Hendrick Autoguard contact form.
Have the contract or coverage information available. Do not assume that a manufacturer’s factory warranty, Hendrick Autoguard plan and third-party service contract provide the same coverage.
Finding a Hendrick Automotive Group Location
Hendrick operates dealerships and automotive facilities across multiple states. Because customer issues are usually tied to a specific location, identifying the correct dealership is often more useful than calling headquarters.
The official Hendrick location directory lists dealerships by state and brand.
Hendrick’s current company information says the organization has more than 100 dealership locations, along with collision centers and other automotive facilities.
Hendrick Automotive Group Human Resources and Careers
A dedicated public Hendrick Automotive Group Human Resources telephone number for general applicants was not verified on the company’s current careers or contact pages.
People searching for the Hendrick Automotive Group HR phone number should use the official Hendrick Careers website for current employment opportunities and applicant information.
Hendrick recruits for positions including:
- Vehicle sales and client advisors
- Service advisors
- Automotive technicians
- Parts operations
- Accounting
- Finance and insurance
- Collision repair
- Corporate and administrative positions
Current employees should use internal Human Resources, payroll, benefits or management channels provided by Hendrick rather than public customer-service forms.
About Hendrick Automotive Group
Hendrick Automotive Group traces its beginnings to 1976, when Rick Hendrick purchased a struggling Chevrolet dealership in Bennettsville, South Carolina.
The business expanded into additional dealerships and manufacturer franchises and developed into one of the largest privately held automotive retail organizations in the United States.
Hendrick’s current corporate information lists:
- 141 automotive franchises
- 31 manufacturer nameplates
- 103 dealership locations
- 22 collision centers
- Four accessories distributor installers
- Operations across 13 states
- More than 11,000 employees
The group sells new, pre-owned and manufacturer-certified vehicles and provides financing, service, parts, collision repair and vehicle-protection products.
Hendrick Automotive Group Leadership
Rick Hendrick is chairman and chief executive officer of Hendrick Automotive Group. He founded the dealership organization and is also well known as the owner of Hendrick Motorsports.
Jeffrey “JB” Brown is president of Hendrick Automotive Group. Brown joined the organization as president in February 2024 after previously serving as chief executive officer of Ally Financial.
Current Hendrick announcements in 2026 continue to identify Hendrick as chairman and CEO and Brown as president.
Is Hendrick Automotive Group the Same as Hendrick Motorsports?
No. Hendrick Automotive Group and Hendrick Motorsports are related through Rick Hendrick and the broader Hendrick organization, but they operate different businesses.
Hendrick Automotive Group operates automobile dealerships and related automotive businesses. Hendrick Motorsports is the NASCAR racing organization headquartered near Charlotte Motor Speedway in Concord, North Carolina.
Customers with a dealership, vehicle-purchase or automotive-service complaint should contact Hendrick Automotive Group or the individual dealership rather than Hendrick Motorsports.
Hendrick Automotive Group Competitors and Related Corporate Offices
Hendrick Automotive Group competes with national and regional automotive dealership groups, online vehicle retailers and independent franchised dealerships.
- AutoNation Corporate Office — large national automotive dealership group
- Carvana Corporate Office — online vehicle retailer and vehicle-buying service
- Penske Automotive Group Corporate Office — major automotive dealership organization
- CarMax Corporate Office — national used-vehicle retailer
Hendrick Automotive Group Reviews on CorporateOfficeHeadquarters.com
The current Hendrick Automotive Group CorporateOfficeHeadquarters.com page displays five reader reviews before a “See More Reviews” option.
The five visible submissions are complaints involving individual Hendrick dealerships. Several concern service departments, including communication problems, diagnostic or repair charges, delays obtaining parts, repeat repair problems and difficulty reaching service management.
One visible review describes a disagreement after a dealership allegedly agreed to purchase a customer’s vehicle and later declined to complete the transaction. Another discusses a Corvette Z06 waitlist and a Silverado EV deposit at a Virginia dealership, including difficulty getting information from management and the corporate office.
Because additional reviews may be available behind the “See More Reviews” control, these five visible reviews should not be treated as a complete measure of customer sentiment across Hendrick Automotive Group’s nationwide dealership network.
Frequently Asked Questions
Where is Hendrick Automotive Group headquarters?
Hendrick Automotive Group is headquartered at 6000 Monroe Road, Charlotte, NC 28212.
What is the Hendrick Automotive Group headquarters address?
The current principal office address for Hendrick Automotive Group, LLC is 6000 Monroe Road, Charlotte, North Carolina 28212.
What is the Hendrick Automotive Group corporate office phone number?
The current main phone number listed for Hendrick Automotive Group at 6000 Monroe Road is 704-568-5550.
Is 704-566-2400 still the Hendrick corporate office phone number?
704-566-2400 appears in older Hendrick corporate-office listings. Hendrick’s current official listing for its 6000 Monroe Road location uses 704-568-5550, so this page uses that number as the current headquarters contact.
What is Hendrick Automotive Group’s customer service phone number?
Hendrick does not currently publish a separate nationwide general customer-service telephone number on its main Contact Us page. Customers can use the Hendrick Client Care form or contact the individual dealership involved.
How do I contact Hendrick Automotive Group corporate office?
For corporate matters, write to Hendrick Automotive Group, LLC, 6000 Monroe Road, Charlotte, NC 28212 or call 704-568-5550. Customer complaints should generally begin with the dealership and then be escalated through Hendrick Client Care.
How do I complain about a Hendrick dealership?
Start with the sales manager, service manager or other department manager involved. If necessary, ask for the dealership general manager. Keep documentation and then submit the concern through Hendrick’s Client Care or Contact Us form if the dealership does not resolve it.
How do I find a Hendrick dealership?
Use the official Hendrick location directory, which allows customers to find dealerships by region, state and vehicle brand.
What is the Hendrick Automotive Group HR phone number?
A dedicated public general-purpose Human Resources phone number was not verified on Hendrick’s current careers site. Applicants should use the official Hendrick Careers website.
Who owns Hendrick Automotive Group?
Hendrick Automotive Group is privately held. The company was founded by Rick Hendrick, who continues to serve as chairman and chief executive officer.
Who is the president of Hendrick Automotive Group?
Jeffrey “JB” Brown is president of Hendrick Automotive Group.
Who is the CEO of Hendrick Automotive Group?
Rick Hendrick is chairman and chief executive officer of Hendrick Automotive Group.
How many Hendrick dealerships are there?
Hendrick’s current corporate information lists 103 dealership locations representing 141 franchises and 31 manufacturer nameplates across 13 states.
Is Hendrick Automotive Group the same as Hendrick Motorsports?
No. Hendrick Automotive Group is an automotive retail and dealership organization. Hendrick Motorsports is a separate racing organization associated with Rick Hendrick.
How do I escalate a Hendrick service complaint?
Start with the service advisor and service manager at the dealership. Keep the repair order, estimate, diagnostic information and final invoice. If dealership management cannot resolve the issue, use Hendrick Client Care and provide the dealership location, dates and documentation.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com publishes headquarters addresses, corporate phone numbers, customer-support resources, complaint-escalation information and reader reviews. This Hendrick Automotive Group page distinguishes the Charlotte headquarters from individual dealerships and separates corporate, dealership, service, careers and customer-care contacts so readers can choose the appropriate route.
Page Update Note
This Hendrick Automotive Group page was updated on August 19, 2026, to verify the 6000 Monroe Road headquarters address, replace the older 704-566-2400 listing with the current 704-568-5550 headquarters contact, add official Client Care and dealership resources, clarify Human Resources information, update company size and leadership, improve complaint-escalation guidance, address current headquarters and corporate-phone searches, summarize the five visible CorporateOfficeHeadquarters.com reviews and verify relevant related links.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Hendrick Automotive Group, LLC, Hendrick Motorsports, Rick Hendrick, any Hendrick dealership, vehicle manufacturer, lender, warranty company or service provider. This page is provided for informational, review, complaint and feedback purposes.
Dealership ownership, locations, addresses, phone numbers, personnel, inventories, financing terms, warranties, repair procedures and customer-support routes can change. Confirm important or time-sensitive information directly with Hendrick Automotive Group or the dealership involved.
Hendrick Automotive Group Complaints, Reviews and Feedback
Have you contacted Hendrick Automotive Group headquarters, Client Care, a Hendrick dealership, sales manager, service department, finance office or general manager? Share a firsthand review below. Useful feedback may address vehicle purchases, trade-ins, repairs, service communication, financing, warranties, deposits, title paperwork or corporate complaint handling.
Include the Hendrick dealership location, approximate date, type of issue, support route used and how the company responded. Do not publish VINs, loan numbers, Social Security numbers, driver’s license information, banking details, payment information, addresses or other sensitive personal information.