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Jersey Mikes, Shore Points issue. I messaged a few days ago about my shore points being stolen in Oregon. I recieved 2 emails on my gmail about the purchases. I live in Deleware. I contacted the store. I was told by the manager Kobie to contact custimer support. I downloaded the app and i saw that someone name Isaac Rod has stolen my points at the Oregon location 10123 NW Cascade Parkway; Portland Oregon. ticket # 01-000667-99-108949, and 01-000667-99-108949 the amount of points used was 216. My name was chaged to his and my phone#. Can you rectify this situation?

Jersey Mikes, Name tags. You are the only retail company in the city of Tulsa OK that don’t provide their employees .with name tags. I believe that employees like to be called by their first name and I enjoy calling them by their first name. It’s like s family thing. I believe it’s the right to do.

Bad Customer Service blaming third-party website!

21040-F Frederick Rd, Germantown, MD 20876

Has no idea why I have gotten charged for food that is not available to pick up. Told to contact the manager, and then 18 minutes later, I was told to contact their website. If you are in need of food in exchange for your money, do NOT come to this location. I told him it was not in the system and that I needed to come back to speak to David Campos. Alejandro Castillo was not able to do anything after asking to view my email confirmation, my text messages, and then their website.

It is unacceptable to place blame on the customer for their third-party app.

My time has been wasted with no energy to fuel my frustration.

41 mins

No food

Must return to the store for a possible refund if the manager chooses to respond, instead of calling me during his work shift tomorrow at 11 -6 / or so, told by Alejandro Castillo.

Jersey Mike’s, Points Issue. Hard to get through to a real person.

Jersey Mikes, Baby’s First Jersey Mikes!!!Our daughter just delivered our first grandchild this morning. Her first requested meal was a Jersey Mikes!! So, technically it’s our grand daughter’s first meal too! Maybe your youngest customer yet!!! Thanks for making them happy!