Where is Kaiser Permanente Corporate Office Headquarters HQ 

Grocery store pharmacy has RSV vaccine but Kaiser does not until the end of September/early October I have always been impressed with Kaiser and how Kaiser has always been proactive in preventive care until now…I am in my 70s, diabetic, and had a heart attack last year…TV commercials for the RSV vaccine are continual, but Kaiser doesn’t have it…The cost of care for someone who gets RSV is a lot more than a vaccine which by the way is $400 at my grocery store pharmacy…I would have given Kaiser 5 stars, but I am extremely disappointed in Kaiser at this time.

To the CEO of Kaiser!

I am sick and tired of the failed attempts by Member Services to get things right!!! I have complained and filed grievances with this department over trying to get PT for my shoulder on which I had surgery last August 2022, with surgery conducted by Arrowhead Orthopedics in Redlands, CA. I have spoken top numerous individuals at Kaiser, in Fontana, Ontario and Baldwin Park, about this issue of trying to get clear that I DO NOT WANT PT DONE AT KAISER, OR ANY OF IT’S FACILITIES. I want to keep seeing the same surgeons who did my surgery and started my physical therapy in 2022. I need Arrowhead Orthopedics in Redlands and Rancho Cucamonga, CA.

I just received a letter by Email from Mr. Alberto H, who stated that my complaint about not getting PT at Kaiser would be fixed…And I responded with a nasty message that this is NOT what the grievance was about. here is what I stated on May 2, 2023; Time Submitted: 12:30:05 PM

“I have tried several times to get a straightened-out Referral from my Doctor at Arrowhead Orthopedics to Kaiser to get PT for my shoulder where surgery was done. Since December of last year, I still have not received any referrals to Arrowhead Orthopedics Dept of PT. My doctor at the Arrowhead facility has diligently followed through with protocol to get such services, but it has been screwed up by Kaiser over and over again! And it is delaying my healing process!”

Does this sound like I am complaining about getting services at Kaiser, or is it from Arrowhead Orthopedics? You be the judge! I am tired of the missteps and mistakes made by Member Services. They are a bunch of incompetent individuals who do not read well or are fully ignorant of the complaint!!! Or just don’t give a damn!

Hello, I need my health records from my previous health insurance be in my Kaiser file. I am told I had to do the work myself. I became a member on 1/1/2023. Nobody told me that when I signed for it. Right now my health is very poor; I am on palliative care and they (and Kaiser) has no information about me. I have been told it is up to me to get it to Kaiser records. I am housebound, feeling really bad and in addition I have a husband who is on hospice and requires 24/7 care and presence. First, if this is Kaiser policy not to get previous records, why I was not told when I was signing for your care and the second, why you have policy that you not request these documents. Shouldnt you know what history a new patient has?