Lowrance is a marine electronics brand known for fish finders, sonar, chartplotters, trolling motors, radar and other fishing technology. Lowrance operates as part of Navico Group, a division of Brunswick Corporation.
This page provides current Lowrance corporate and customer-support information, including the U.S. support phone number, Tulsa corporate/legal mailing address, North American service address, warranty resources and complaint-escalation options.
Important: Older Lowrance listings commonly show 12000 East Skelly Drive in Tulsa and the phone number 918-437-6881. Lowrance’s current official support resources direct U.S. customers to 1-800-628-4487, and current Navico/Lowrance materials provide newer mailing addresses for legal and service matters.
Lowrance Corporate Office and Customer Support
- Brand: Lowrance
- Operating Company: Navico Group
- Parent Company: Brunswick Corporation
- Lowrance / Navico Tulsa Legal Mailing Address: Navico, Inc., ATTN: Legal Dept., 4500 S. 129th East Ave., Suite 200, Tulsa, OK 74134-5885, USA
- Lowrance U.S. Customer and Technical Support: 1-800-628-4487
- Lowrance Technical Support Email: Lo***********@****co.com
- North American Service Address: Navico Group Americas LLC, Attn: Service Dept., N85W12545 Westbrook Crossing, Menomonee Falls, WI 53051
- Lowrance Contact Form: Contact Lowrance
- Help and Technical Support: Lowrance Help & Support
- Dealer Locator: Find a Lowrance Dealer
- Product Registration: Register a Lowrance Device
- Warranty Information: Lowrance Warranty Matrix
- Delivery and Returns: Lowrance Delivery & Returns
- Navico Group Careers: Navico Group Careers
- Official Website: Lowrance.com
Is Lowrance Still Headquartered in Tulsa?
Lowrance has longstanding ties to Tulsa, Oklahoma, and the company continues to identify Tulsa in Lowrance announcements and corporate materials. However, Lowrance is no longer a standalone public company with a separately identified headquarters in the way it was historically.
Lowrance is now one of the marine electronics brands within Navico Group. Navico Group is itself a division of Brunswick Corporation. Current Lowrance registration information provides a Navico, Inc. legal address at 4500 S. 129th East Ave., Suite 200 in Tulsa.
For that reason, customers should not assume that an older Lowrance headquarters address is the correct destination for a repair, return, warranty claim or customer-service complaint. Use the support channel associated with the specific issue.
Lowrance Customer Service and Technical Support
Lowrance directs U.S. customers seeking technical assistance to 1-800-628-4487. The Lowrance Help & Support website also provides product information, troubleshooting assistance and resources for current and discontinued equipment.
Before contacting technical support, it can help to have the following information available:
- Lowrance product name and model
- Serial number
- Software version when applicable
- Date and place of purchase
- Proof of purchase for a warranty request
- Transducer or accessory model involved
- Description of the problem and any error messages
- Previous support or warranty case information
Customers may also want to register their device through the official Lowrance registration system. Registration can make it easier to associate a product with the customer and access product information and support resources.
Lowrance Warranty and Repair Support
Lowrance warranty periods vary by product. Customers should check the applicable warranty terms or warranty matrix rather than assuming that every Lowrance product has the same coverage period.
Lowrance and Navico Group warranty materials direct customers to authorized dealers or service centers when warranty service is required. Proof of purchase may be required, and customers should obtain instructions before shipping a product to a service location.
For North American warranty and service support, current Lowrance warranty material identifies:
- Phone: 1-800-628-4487
- Email: Lo***********@****co.com
- Service Address: Navico Group Americas LLC, Attn: Service Dept., N85W12545 Westbrook Crossing, Menomonee Falls, WI 53051
Do not send a Lowrance unit to a corporate or service address without first confirming the correct return or warranty procedure. Repair locations and return instructions can depend on the product and type of claim.
Lowrance.com Orders, Returns and Refunds
Customers who purchased directly from Lowrance.com should use the company’s online order and return procedures. Lowrance instructs customers requesting qualifying returns to obtain a Return Material Authorization before sending merchandise back.
Lowrance currently lists or********@****co.com for direct online-order return requests. Include the original order number and requested product information when contacting the order team.
A technical product problem should generally be directed to Lowrance Technical Support rather than handled as an ordinary merchandise return.
How to Escalate a Lowrance Complaint
If a product, warranty, repair, order or support issue has not been resolved, documenting the case before escalating can make the process easier.
- Start with Lowrance support: Call 1-800-628-4487 or use the official contact and support pages.
- Document the product: Record the model, serial number, software version, purchase date and dealer or retailer.
- Keep proof of purchase: Save the original receipt, online order confirmation and warranty documentation.
- Record troubleshooting steps: Note software updates, resets, wiring checks, transducer tests or other procedures already attempted.
- Keep the case information: Save support emails and any case, RMA or repair numbers.
- Request escalation: Ask for a supervisor or additional review if the initial support representative cannot resolve the issue.
- Use the appropriate corporate route: Corporate or legal correspondence involving Navico may be sent to the current Tulsa legal mailing address when appropriate.
Common Reasons Customers Contact Lowrance
Fish Finder and Sonar Problems
Customers may need help with sonar images, transducer compatibility, interference, depth readings, installation settings or configuration of Lowrance fish finders and multifunction displays. The exact troubleshooting process depends on the model, transducer and installation.
Software and Device Updates
Lowrance products may receive software updates that add features or address product issues. Customers should identify their exact model before installing an update and follow the instructions supplied for that device.
Warranty Claims and Product Failure
Warranty questions can involve displays, sonar components, trolling motors, transducers and other equipment. Warranty coverage varies by product, so customers should check the applicable terms and retain their proof of purchase.
Trolling Motor Support
Lowrance offers trolling motors including Ghost and Recon products. Support questions can involve installation, steering, GPS positioning, controls, sonar integration, accessories or warranty service.
Order, Return and Refund Questions
Customers who purchase products directly from Lowrance.com may need help with order status, returns or refunds. Direct-purchase issues should generally be handled through the Lowrance online-order process rather than through a retail dealer.
Dealer and Installation Help
Lowrance maintains a dealer locator for customers looking for authorized retailers and service resources. A dealer can be particularly useful when a problem involves installation, wiring, transducers or equipment integrated into a boat.
About Lowrance
Lowrance traces its history to 1957, when the original consumer portable fish finder was developed. The company became closely associated with sonar and fishing electronics and later expanded into GPS, mapping, chartplotters, radar, networking and trolling motors.
Current Lowrance product families include HDS PRO, Elite FS and Eagle fish finders and chartplotters, ActiveTarget live sonar, Active Imaging sonar products and Lowrance trolling motors.
Lowrance became part of Navico, which brought marine brands including Lowrance, Simrad and others together. Brunswick Corporation acquired Navico in 2021, and Lowrance now operates within Brunswick’s Navico Group organization.
Lowrance Ownership and Leadership
- Lowrance Brand Organization: Navico Group
- Parent Company: Brunswick Corporation
- EVP & President, Navico Group and Brunswick CTO: Aine Denari
- VP & GM, Fishing Systems: Jeremiah Clark
Brunswick Corporation is headquartered in Mettawa, Illinois. In addition to Lowrance, Brunswick’s marine businesses include numerous boat, propulsion, electronics, parts and technology brands.
Lowrance Competitors
Lowrance competes primarily with other companies that sell marine navigation, sonar, fish-finding and boating electronics. Major competitors include Garmin, Humminbird and Raymarine. Product comparisons commonly focus on sonar image quality, live sonar, charting, display integration, trolling-motor compatibility, ease of use, warranty support and dealer availability.
General consumer technology companies such as Google and Apple are not direct substitutes for Lowrance’s specialized marine electronics, so they are not included here as primary Lowrance competitors.
Lowrance Reviews on CorporateOfficeHeadquarters.com
There are currently no reader reviews visible on this Lowrance CorporateOfficeHeadquarters.com page. Because there is not yet a body of reader feedback to evaluate, this page does not assign positive or negative complaint trends to Lowrance.
Readers who have dealt directly with Lowrance, Navico Group, Lowrance Technical Support, warranty service or an authorized service provider are invited to leave a firsthand review below.
Frequently Asked Questions
What is the Lowrance customer service phone number?
Lowrance currently directs U.S. customers to 1-800-628-4487 for customer and technical support.
What is the Lowrance corporate office address?
Lowrance operates within Navico Group. Current Lowrance registration information lists Navico, Inc., ATTN: Legal Dept., 4500 S. 129th East Ave., Suite 200, Tulsa, OK 74134-5885.
Is 12000 East Skelly Drive still the main Lowrance headquarters address?
That address appears in older Lowrance corporate listings. Current official Lowrance materials provide newer Navico addresses for legal correspondence and North American service, so customers should use the address appropriate to their specific issue.
Is 918-437-6881 still the Lowrance customer service number?
The number appears in older Lowrance listings, but Lowrance’s current official U.S. support pages direct customers to 1-800-628-4487. For that reason, 1-800-628-4487 should be the starting point for current customer and technical support.
Who owns Lowrance?
Lowrance is a Navico Group brand. Navico Group is a division of Brunswick Corporation.
How do I contact Lowrance technical support?
Call 1-800-628-4487, use the official Lowrance Help & Support website or contact the company through its online contact page. Current North American warranty material also lists Lo***********@****co.com.
How do I register a Lowrance product?
Use the official Lowrance device-registration page. Keep your serial number and proof of purchase available for future product-support and warranty needs.
How do I return something purchased from Lowrance.com?
Follow the current Lowrance delivery-and-returns procedure and obtain return authorization before shipping a product. Lowrance lists or********@****co.com for eligible direct-order return requests.
Where can I find a Lowrance dealer?
Use the official Lowrance dealer locator to search for retailers and authorized dealers in your area.
Does Lowrance have a separate human resources number?
A dedicated Lowrance HR phone number was not identified on the Lowrance support site. Employment candidates should use the official Navico Group careers website for current opportunities.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com publishes corporate addresses, phone numbers, company ownership information, complaint-escalation resources and reader reviews. This Lowrance page distinguishes current product support, legal correspondence and service contacts from older Lowrance corporate information so readers can choose the appropriate route.
Page Update Note
This Lowrance page was updated on August 19, 2026, to replace the outdated customer-service number with Lowrance’s current U.S. support number, clarify the company’s relationship with Navico Group and Brunswick Corporation, update mailing and service information, add current warranty and return resources, remove unrelated competitors and avoid assigning complaint trends where no reader reviews are currently visible.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Lowrance, Navico Group, Navico, Inc., Navico Group Americas LLC, Brunswick Corporation or any Lowrance dealer or service center. This page is provided for informational, review, complaint and feedback purposes. Company names, trademarks and logos belong to their respective owners. Phone numbers, addresses, policies, warranty terms and support procedures can change, so confirm time-sensitive information with Lowrance before sending products, documents or payments.
Lowrance Complaints, Reviews and Feedback
Have you contacted Lowrance customer service, technical support, warranty service, Navico Group or an authorized Lowrance dealer? Share a firsthand review below. Useful feedback may address product support, fish finders, sonar, trolling motors, warranty service, repairs, software, orders, returns, dealer assistance or corporate escalation.
Describe what happened, which product was involved, how you contacted Lowrance and how the company responded. Do not publish complete serial numbers, order numbers, payment information, passwords, home addresses or other sensitive information.