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  • Marathon Petroleum Corporate Office, Headquarters, Phone Numbers, Fuel Station Complaints, and Charge Help

Marathon Petroleum Corporate Office, Headquarters, Phone Numbers, Fuel Station Complaints, and Charge Help 

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Marathon Petroleum Corporation is a major downstream energy company headquartered in Findlay, Ohio. This page provides updated Marathon Petroleum corporate office and headquarters information, including the Findlay corporate address, phone numbers, Marathon fuel station complaint routes, rewards support, charge and receipt help, safety guidance, and related resources.

Marathon Petroleum Corporate Office and Headquarters Information

Marathon Petroleum’s corporate office and headquarters are located in Findlay, Ohio. This headquarters contact information is best used for corporate, investor, media, business, supplier, compliance, and formal written correspondence. For Marathon fuel station feedback, receipts, pending card holds, fuel-quality concerns, rewards issues, or station experience complaints, use the MarathonFuel.com support route connected to the station or transaction.

Important correction: Marathon Petroleum completed the sale of Speedway to 7-Eleven in 2021. Marathon Petroleum continues to provide Marathon brand and ARCO-related retail station contact routes, but Speedway is now separate from Marathon Petroleum ownership.

About Marathon Petroleum

Marathon Petroleum Corporation is an integrated downstream energy company involved in refining, marketing, transportation, logistics, midstream operations, renewable fuels, asphalt, lubricants, marine fuels, and related petroleum products. The company’s corporate headquarters are in Findlay, Ohio.

Marathon-branded stations are often independently owned and operated. Because of that, a station complaint may need to start with the local station owner or manager before being escalated through Marathon’s brand contact form. Marathon’s official station contact form includes topics such as bank holds, receipt requests, fuel-quality claims, rewards, station experience, and station employment.

How to Contact Marathon About a Fuel Station Complaint

If your complaint involves a Marathon gas station, fuel purchase, receipt, pending card hold, station employee, posted price, car wash, rewards issue, or fuel-quality concern, gather the details before contacting Marathon. Station-specific information helps Marathon route the complaint to the correct location or brand-support team.

  • Station experience complaints: Include the station address, city, state, date, time, receipt, employee or manager name if known, and a clear description of what happened.
  • Fuel-quality claims: Save your receipt, fuel grade, pump number, station address, photos, mechanic notes, repair estimate, and any towing or diagnostic documentation.
  • Receipt requests: Include the station address, transaction date, transaction time, last four digits of the card, and purchase amount.
  • Pending card holds: Check whether the amount is still pending or has posted. Pending fuel holds may be higher than the final purchase amount and may be controlled by the card issuer or bank.
  • Rewards complaints: Save your receipt, rewards account phone number, app screenshots, station details, and offer information.
  • Station employment issues: Marathon says station hiring and staff management may be handled by independently owned station operators.
  • Escalation: Ask for written confirmation, a case number, or a follow-up timeline when a station, fuel-quality, rewards, or charge issue remains unresolved.

Marathon Rewards, ARCO Rewards, and App Help

Marathon ARCO Rewards support can help with missing rewards, account questions, receipt review, communication preferences, app issues, and related rewards concerns. If rewards are missing, provide a clear photo of the receipt and include the mobile phone number connected to the rewards account.

Marathon Fuel Card, Fleet Card, and Business Contacts

Marathon fleet card, business fuel card, and commercial account issues may use different support routes from normal retail station complaints. If your issue involves a fleet card, driver card, billing account, invoice, or business fuel program, use the fleet-card support route and keep copies of invoices, driver records, card numbers, transaction dates, and disputed charges.

CAT SALES, Pending Holds, Receipts, and Charge Questions

Some consumers may see a credit card descriptor such as CAT SALES after buying fuel at a self-service pump. CAT can refer to a cardholder activated terminal, such as a pay-at-the-pump fuel transaction. A pending hold may appear higher than the final fuel purchase until the card issuer settles the transaction.

If the charge is still pending, wait to see whether the final posted amount corrects to the actual purchase amount. If the wrong amount posts, contact the station, Marathon support, and your bank or card issuer with the receipt and transaction details.

Safety, Fuel Spill, and Emergency Warning

If there is an immediate safety issue, fuel spill, fire, threat, medical emergency, suspected criminal activity, or dangerous condition at a Marathon or ARCO station, contact local emergency services first. Do not rely on a website form, public comment, or corporate office listing for emergency help.

For non-emergency station safety, cleanliness, fuel-quality, or employee-conduct complaints, document the location, date, time, photos if appropriate, and the name of anyone you contacted at the station.

Environmental, Compliance, and Business Integrity Concerns

Marathon Petroleum lists a Business Integrity and Compliance contact route for compliance-related matters. This is different from normal fuel station feedback, rewards support, pending card holds, or retail customer service issues.

  • Business Integrity and Compliance: 1-855-857-5700
  • Compliance Mailing Address: Marathon Petroleum Corporation, Business Integrity and Compliance, 539 South Main Street, Findlay, OH 45840
  • Corporate Contact Page: Marathon Petroleum Contact Us

Fraud, Skimming, and Fuel Payment Scam Warning

Be cautious with fake Marathon customer service phone numbers, fake fuel-card offers, rewards phishing texts, QR code scams at pumps, payment-card skimmers, fake refund notices, and emails asking for banking information, card numbers, verification codes, or rewards login details.

Use only official Marathon, MarathonFuel.com, Marathon ARCO Rewards, WEX, or Marathon Petroleum links before entering payment, rewards, fleet-card, or account information. If you suspect card skimming or an unauthorized charge, contact your card issuer quickly and report the issue to the station or appropriate authority.

Common Marathon Complaint Topics

Common Marathon complaint topics may include station cleanliness, employee conduct, fuel-quality concerns, receipt problems, pending card holds, posted charge disputes, rewards issues, fleet card concerns, station safety, price display issues, car wash problems, and difficulty getting follow-up from a station or support route.

Reader reviews on this page have included complaints about product-size and value concerns, unsafe conditions at an ARCO station, and a Marathon store customer-service issue involving alleged lack of follow-up. If you share a review below, include the station location, date, receipt details, and the steps you already took with the station, Marathon Fuel, Marathon ARCO Rewards, or corporate support.

Marathon Petroleum Competitors and Related Companies

Marathon Petroleum competes with major refining, fuel marketing, midstream, branded fuel, and energy companies. Related companies and competitors include ExxonMobil, Chevron, Shell, BP, Valero, Phillips 66, Sunoco, Citgo, ARCO, 7-Eleven, Speedway, and regional fuel marketers.

Related Resources

Frequently Asked Questions About Marathon Petroleum Corporate Office

Where is Marathon Petroleum headquarters?

Marathon Petroleum Corporation is headquartered at 539 South Main Street, Findlay, OH 45840, USA.

What is Marathon Petroleum’s corporate phone number?

Marathon Petroleum’s corporate office phone number is 1-419-422-2121.

How do I complain about a Marathon gas station?

Use the Marathon Fuel contact form and choose the topic that best matches your issue, such as station experience, receipt request, bank hold, fuel-quality claim, rewards, or other. Include the station address, receipt, date, time, pump number, and photos if helpful.

Are Marathon gas stations owned by Marathon Petroleum?

Many Marathon-branded stations are independently owned and operated. Station hiring, staff management, and some local station issues may be handled by the station owner/operator rather than Marathon Petroleum corporate headquarters.

Does Marathon Petroleum own Speedway?

No. Marathon Petroleum completed the sale of Speedway to 7-Eleven in 2021. Older pages that say Marathon operates Speedway should be updated.

What is the Marathon rewards support number?

Marathon ARCO Rewards support can be reached at 1-855-920-3988. You can also email su*****@*****************ds.com or su*****@*************ds.com, depending on the rewards issue.

What is CAT SALES on a credit card statement?

CAT SALES can refer to a cardholder activated terminal transaction, such as a self-service fuel pump. If the charge is pending, it may later settle to the correct fuel-purchase amount. If the wrong amount posts, contact your card issuer and use the station or Marathon support route with your receipt and transaction details.

Can CorporateOfficeHeadquarters.com resolve my Marathon complaint?

No. CorporateOfficeHeadquarters.com is not affiliated with Marathon Petroleum and cannot access station records, rewards accounts, receipts, fuel claims, fleet cards, charge records, customer support cases, or independently operated station files.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com provides corporate office, headquarters, company contact, complaint, and escalation information for major companies and consumer brands. Our goal is to help readers find public-facing corporate details, understand where a company is headquartered, and share experiences through reviews and comments.

Page Update Note

This Marathon Petroleum corporate office page was updated on July 7, 2026 to confirm the Findlay, Ohio headquarters address and corporate phone number, correct the outdated Speedway ownership reference, add Marathon Fuel station feedback guidance, include rewards, fleet card, CAT SALES charge, safety, compliance, and scam-warning information, and link related Marathon customer service and charge-identification resources.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with Marathon Petroleum Corporation, Marathon Petroleum Company LP, MarathonFuel.com, Marathon ARCO Rewards, ARCO, MPLX, WEX, Speedway, 7-Eleven, any independently owned Marathon station, ARCO station, jobber, dealer, retailer, fuel supplier, fleet card provider, rewards program, customer service department, or compliance department. This page is for informational purposes only and is not legal, financial, fuel-quality, environmental, employment, payment-card, or regulatory advice. Company names, trademarks, logos, phone numbers, addresses, and website links are the property of their respective owners and may change at any time.

Share Your Experience with Marathon

Have you contacted Marathon Petroleum corporate office, Marathon Fuel support, Marathon ARCO Rewards, a local Marathon station, ARCO station support, fleet card support, or your card issuer about a Marathon-related issue? Share your experience in the comments below. Your feedback helps other readers understand how Marathon handles corporate-office questions, station complaints, fuel-quality issues, receipt requests, pending holds, posted charges, rewards problems, fleet card issues, safety concerns, and customer escalations. Do not post full card numbers, full receipts, rewards logins, account numbers, addresses, phone numbers, VINs, license plates, or private payment information publicly.

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