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Match.com Corporate Office, Headquarters & Phone Number 

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Match.com is one of the best-known online dating brands and is part of Match Group. People often search for the Match.com corporate office when they need the headquarters address, corporate phone number, Dallas office information, subscription cancellation help, billing guidance, or a way to escalate a complaint about an account, payment, refund, ban, or support issue.

Match.com Corporate Office and Headquarters Contact Information

  • Brand: Match / Match.com
  • Parent Company: Match Group
  • U.S. Legal / Brand Entity: Match Group Americas, LLC
  • Match.com Corporate Office / Headquarters Address: 8750 North Central Expressway, Suite 1400, Dallas, TX 75231, USA
  • Match.com Corporate Phone Number: 1-214-576-9352
  • Legal Department Mailing Address: Match Group Americas, LLC, c/o Legal Department, PO Box 25458, Dallas, TX 75225, USA
  • Official Website: match.com
  • Official Match Help Center: Match Help Center
  • Official Support Request Form: Submit a Match Support Request
  • Parent Company Website: Match Group

The Match.com corporate phone number is best treated as a corporate headquarters number, not a guaranteed customer service phone number for subscriptions, refunds, account access, bans, or profile issues. Match’s official help information directs users to its online help center and support request form for most customer support needs.

Match.com corporate office headquarters in Dallas Texas
Match.com corporate office and headquarters information for Dallas, Texas.

Match.com Headquarters and Parent Company

Match.com is part of Match Group, a public company that owns and operates a portfolio of dating and social connection brands. Match Group’s principal executive office is located in Dallas, Texas, and the Match brand is connected to Match Group Americas, LLC for U.S. legal-process purposes.

This distinction matters because users often search for Match.com office, Match.com headquarters, Match.com address, Match HQ, or Match.com Dallas when they are really trying to solve a customer-service issue. The Dallas corporate office may be useful for company, investor, legal, or headquarters research, but account-specific problems should usually be handled through the Match Help Center.

Choose the Correct Match.com Support Route

  • Account login or profile issue: Use the Match Help Center and submit a support request with the email address tied to your account.
  • Subscription cancellation: Review Match’s subscription help articles and cancel using the approved website, app-store, or account-management process that applies to how you subscribed.
  • Billing, refund, or renewal complaint: Use the Match subscription and billing help area, then submit a support request if the issue is unresolved.
  • Ban, account restriction, or content removal appeal: Use the official support request form and select the most relevant appeal or account issue.
  • Safety, suspicious profile, harassment, or scam concern: Report the profile or message inside Match and review Match’s dating safety guidance.
  • Legal or law-enforcement request: Use the Match Group legal-process resources, not the customer support form.

What to Have Before Contacting Match.com Corporate Office

  • Email address connected to the Match account
  • Username, profile name, or account details you can safely provide
  • Subscription type and purchase method, such as Match website, Apple App Store, or Google Play
  • Order, transaction, receipt, or billing reference number
  • Dates of charges, cancellation attempts, support requests, or account changes
  • Screenshots of errors, renewal notices, cancellation confirmations, or support responses
  • A short explanation of the resolution you are requesting

How to Escalate a Match.com Complaint

Start with the Match Help Center because most complaints involve account access, cancellation, billing, subscriptions, profile visibility, messaging, reports, bans, or refund requests. Use the official support request form and choose the issue category that most closely matches your problem.

If you are disputing a subscription renewal, include the billing date, amount, last four digits of the payment method, subscription source, and any cancellation confirmation. If you subscribed through Apple or Google Play, you may need to manage cancellation and refund requests through that app store rather than through Match directly.

If the issue remains unresolved, keep a written timeline of your support requests and responses. For billing disputes, contact your bank, credit card issuer, PayPal, Apple, or Google Play depending on how you paid. For suspected fraud, impersonation, blackmail, romance scam activity, or threats, report the profile inside Match and contact the appropriate consumer protection, law-enforcement, or financial institution route.

Common Reasons Customers Contact Match.com Corporate Office

  • Finding the Match.com corporate office or headquarters address
  • Looking for the Match.com Dallas office or Match HQ
  • Trying to find a Match.com customer service phone number
  • Subscription cancellation problems
  • Automatic renewal, billing, or refund complaints
  • Difficulty logging in or accessing an account
  • Profile ban, account restriction, or appeal questions
  • No response from customer support
  • Suspicious profiles, harassment, fake accounts, or romance scam concerns
  • Privacy, legal, or law-enforcement requests

Cancellation, Billing, and Refund Guidance

Match subscriptions may be purchased through different routes, including the Match website, Apple App Store, or Google Play. The correct cancellation method depends on where the subscription was purchased. Canceling the app, deleting the app, hiding a profile, or stopping use of the service does not necessarily cancel a paid subscription.

Before requesting a refund or disputing a charge, gather your receipt, renewal notice, billing date, cancellation confirmation, and support request history. If you cannot access your account, submit a support request and provide enough details for Match to identify the account without posting private information publicly.

Online Dating Safety and Romance Scam Warning

Online dating can involve safety and fraud risks. Match’s safety guidance warns users not to send money, cryptocurrency, gift cards, or financial information to someone they met online. Be cautious if someone quickly asks to move the conversation off the platform, refuses to meet or video chat, claims to be overseas, or asks for emergency financial help.

If you believe you are dealing with a romance scam, stop communicating with the person, preserve screenshots, report the profile inside Match, and contact your bank or payment provider if money was sent. You can also report fraud to the Federal Trade Commission or the FBI Internet Crime Complaint Center when appropriate.

Match.com Reviews and Complaints

Current reader-submitted COH reviews for Match.com include individual complaints about difficult subscription cancellation, confusing support routes, billing or renewal concerns, account access problems, and lack of response from customer service. These comments reflect individual user experiences and should not be treated as universal facts about every Match account or support request.

If you leave a Match.com review below, include the issue type, support route used, payment method, and whether the complaint involved cancellation, billing, refund, account access, a ban, safety, or a suspicious profile. Do not post private information such as full names of other users, full account numbers, full card numbers, private messages, addresses, phone numbers, or login details.

About Match.com

Match.com launched in the 1990s and became one of the earliest major online dating services. The platform helps users create profiles, search for potential matches, exchange messages, and manage dating preferences. Match is now part of Match Group, whose portfolio includes multiple dating and social connection brands.

Because Match is an online subscription service, many corporate-office searches are tied to account, billing, cancellation, refund, profile, and support issues rather than a physical retail or branch-office experience.

Competitors and Related Corporate Office Pages

Customers researching Match.com corporate office information may also compare related online dating and social platform headquarters pages, including Tinder corporate office, eHarmony corporate office, Bumble corporate office, Instagram corporate office, and Facebook corporate office. These platforms may have similar complaint categories involving online accounts, subscriptions, reporting tools, privacy, safety, and customer support access.

Related Resources

Frequently Asked Questions About Match.com Corporate Office

Where is Match.com corporate office?

Match.com and Match Group are associated with the corporate headquarters address at 8750 North Central Expressway, Suite 1400, Dallas, TX 75231.

What is the Match.com corporate phone number?

The Match Group corporate phone number listed with the headquarters address is 1-214-576-9352. This should be treated as a corporate office number, not a guaranteed Match.com customer service phone number.

How do I contact Match.com customer support?

Use the official Match Help Center and submit a support request through the online form. Match directs customer support issues through its help center rather than a traditional public call center.

How do I cancel a Match.com subscription?

Use the cancellation process that matches how you subscribed. If you subscribed through the Match website, manage the subscription through your Match account. If you subscribed through Apple or Google Play, manage the subscription through that app store.

Can Match.com corporate office help with a refund?

The corporate office is not usually the first route for refunds. Start with Match subscription and billing support, then contact your payment provider if the issue involves an unresolved or disputed charge.

Who owns Match.com?

Match.com is part of Match Group, a public company that owns and operates multiple dating and social connection brands.

How do I report a suspicious profile or romance scam on Match?

Report the profile or message inside Match. If you sent money, contact your bank or payment provider immediately and consider reporting the fraud to the FTC or FBI IC3.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com provides corporate office, headquarters, phone number, address, complaint-route, and review information for major companies. We focus on helping readers identify the correct corporate contact path while keeping official company information separate from reader-submitted reviews and complaints.

Page Update Note

This Match.com corporate office page was reviewed and updated on June 29, 2026 to clarify the Dallas headquarters address, corporate phone number, parent-company information, official support form, subscription and billing routes, safety guidance, related CSN link, and current COH reader review themes.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with Match.com, Match Group, Match Group Americas, LLC, or any related company. This page is for informational purposes only. Account access, subscription terms, billing, refunds, safety reports, privacy requests, legal requests, and support options may change over time. For account-specific help, contact Match through its official website and help center.

Share Your Experience

Have you contacted Match.com corporate office, Match support, billing help, or the Match Help Center about a cancellation, refund, account access, ban, subscription, safety, or scam concern? Share your experience below. Include the issue type, support route used, and whether your complaint was resolved, but do not post private account details, full payment information, personal contact information, or private messages.

Match.com Frustrating Cancelation Issue

May 27, 2025

Match.com, Frustrating Cancellation Experience. I’ve had a very difficult time trying to cancel my subscription. When I indicated that I wanted to close my account, the process became confusing and restrictive. It feels like Match.com is intentionally making it hard to cancel, which comes across as unfair and frustrating. The billing and cancellation policies need to be more transparent and user-friendly.

J

Response from Corporate Office Headquarters

Suggested Solution: Cancel Through the Website (Not the App): Go to www.match.com on a desktop browser (not mobile or app). Log in, go to Account Settings > Manage Subscription, and follow the cancellation steps. Be sure to cancel auto-renewal as well. Check for Confirmation Email: After canceling, you should receive an email confirmation. If not, contact customer service immediately. Contact Support Directly: Use this form: https://www.match.com/help/contact-us.aspx. Or call their support line: 1-800-926-2824 Dispute Charges with Your Bank: If you’re being charged after canceling, dispute the charges through your credit card provider and include documentation showing your cancellation attempt. File a Complaint if Needed: If the issue isn’t resolved, consider filing a complaint with the Better Business Bureau or FTC.

Match.com Disappointing Cancelation Issue

May 19, 2025

Match.com, I need to cancel my subscription, but I’m having a very frustrating experience. The AI support system doesn’t understand my request, and there’s no phone number available to speak with a live representative. I also don’t have access to my login, which makes canceling even more difficult. Please advise how I can cancel my account without being able to log in. Your help is urgently needed. Thank you.

S T

Response from Corporate Office Headquarters

✅ How to Cancel Match.com Without a Login: If you no longer have access to your Match.com account, here are the best options to cancel: 1. Use the Match.com Contact Form (Best Option): Visit: https://www.match.com/help/contactus.aspx. Select Billing and Subscription as the topic. In the message, include: The email address associated with your account. Full name. Last 4 digits of the payment card. The fact that you cannot log in and need to cancel. Mention that the AI/chat system has not been helpful 2. Email Match.com Support Directly:

📧 [email protected]

In your email, explain the issue and provide: Full name. Registered email. Last 4 digits of your card. Request for cancellation. 3. Cancel Through Your Bank or Credit Card (Backup Option): If you can’t get a response from Match.com, you can contact your bank or credit card provider and ask them to: Block future charges. Dispute any unwanted renewals 4. Check App Store Subscriptions (If You Signed Up on Mobile): If you used the Apple App Store or Google Play to subscribe, you must cancel through your app store: iPhone: Settings > [Your Name] > Subscriptions > Match > Cancel

Android: Play Store > Profile > Payments & Subscriptions > Subscriptions > Match > Cancel

Match.com Disappointing Website Issue

March 5, 2025

Match.com, No response to complaints on website. I’m writing this because I had a very disappointing experience with match.com. But I find is that if you have a problem, there’s no way to ever try to contact them or have them contact you back. They say that there’s a link to send a complaint or a request, but they never get back with you. I’ve tried that probably five times. I’ve never experienced the company. That’s so disrespectful of its customers and I hope if you’re considering Match, you will read this and reconsider.

J M

Match.com Disappointing Customer Service

January 21, 2025

Match.com, No customer support. I need help with my account. I have requested 11 times and nobody has contacted me or resolved the issue.

B D

Match.com Poor Customer Service

May 9, 2024

Sorry! This phone number cannot be verified. Please contact Customer Care.

Verify your account Enter your mobile number to receive a text verification.

S Z
Corporate Office Headquarters