Reach Out To Mens Warehouse Corporate Office – Complaints 

Absolutely Horrible ruined my daughters wedding! Absolutely ridiculousl service every groomsmen’s tuxedo fits horrible see the father of the bride – tuxedos just came in today and fit everyone horrible iincluding groom with 4 days from wedding. We want a refund! And we want this made right! I will print these pictures and stand outside your store showing people what to expect from Men’s Warehouse!

I went in a few weeks ago with my boyfriend and this girl asked if we needed help. She claimed she was a manager, Tiffany Zapata. The entire time she fiirted with my bf while he was being fitted for some shoes and a shirt. I then wandered off to cool off when I walked back into a conversation about how she is a single mother and an avid “dro” smoker which I had no idea what that meant at that time. I was so enraged at the level of service we received that I would never shop at this store again. I love the location but your employees need an extensive amount of screening for hire, and drug screening, and the lack of professionalism from her and “TT” Longoria was unacceptable. Do NOT shop at this location on Huebner Oaks. It’s really quite ghetto now.

I dropped into your Southlake Texas location for one purpose. I needed a white shirt for a photo shoot. A young man named “Aldone”, met me at the door. This young fellow took my measurements and then went straight to the shirt that I needed. After trying on the shirt, he steam the shirt so it could be used immediately. This was NOT expected and proved you either have good training, a great employee, or both. I was impressed. I shall be back.

Is associate or management dating acceptable? I have a concern in regards to a manager at the Northstar San Antonio TX location inappropriately dating another manager at the Huebner Oaks location also in San Antonio TX. Who or how can I make a complaint?

Good Afternoon. I have bought clothes from your stores for over 20 years. Yet a short while ago I stopped in your store, 1601 Manheim Pike Lancaster PA . I just wanted to see if someone would be able to give me my measurements from suits I had made for me I would have had no problem if I had been told no but was not. Instead, I was told that they would serve me right after helping a customer in the store before me. Again I had no problem.

When the salesman had finished with the customer in the store I was expecting to be the next served, but I was not. Another lady came in after me returning something and the salesperson told me I had to wait. When I inquired why I had to wait after waiting until he had finished with the customers in the store and now for the lady who had just arrived, I was told “Because you are not a paying customer”.

I was deeply offended after the money I have spent with Men’s Warehouse to be told I did not need to be served because I was not spending money. The salesman did not know if I was going to spend any money that night, but because of his attitude with my question, I was not going to spend any money.

Another a salesperson whom I believe he was the supervisor did help me but did not address my problem. I do not know what happened after I left but nothing was said in my presence either an apology from the staff or the manager or an acknowledgment that I should have not been treated in such a manner.

I do not believe that the customer is always right but a paying customer ought to be respected! I do not normally complain about being treated in such a manner because of my ethnicity but being 73 and fully experienced, if I was not it sure felt like it.