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  • Men’s Wearhouse Corporate Office, Headquarters & Complaints

Men’s Wearhouse Corporate Office, Headquarters & Complaints 

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Use this page to find Men’s Wearhouse corporate office and headquarters information, including Tailored Brands parent-company contact details, customer service phone numbers, tuxedo rental support, returns, tailoring complaints, Perfect Fit Rewards, reviews, and related resources. Men’s Wearhouse is a specialty menswear retailer offering suits, tuxedo rentals, formalwear, casual clothing, shoes, accessories, tailoring, custom clothing, and wedding or prom rental services.

Men’s Wearhouse Corporate Office and Headquarters Contact Information

Important: Men’s Wearhouse corporate office information is not the same as a guaranteed store complaint-resolution line. For store service, tuxedo rentals, tailoring, returns, online orders, Perfect Fit Rewards, credit card questions, alterations, wedding groups, or order issues, start with the store involved, Men’s Wearhouse Customer Support, rental support, or the official contact page.

Men’s Wearhouse Headquarters and Tailored Brands Corporate Office Update

Men’s Wearhouse is part of Tailored Brands. Tailored Brands’ customer-relations and privacy contact materials list 6380 Rogerdale Rd. in Houston, Texas, while the Tailored Brands Men’s Wearhouse brand page lists the Men’s Wearhouse brand headquarters city as Fremont, California.

Because of that split, customers should use Houston / Tailored Brands customer-relations information for written corporate contact and the current Men’s Wearhouse support routes for active customer issues. Older listings may show 1-281-776-7000, but that number should not be treated as the main Men’s Wearhouse customer complaint line.

This update is useful for readers searching for men’s wearhouse corporate office, men’s wearhouse corporate, men’s wearhouse headquarters, men’s wearhouse corporate number, men’s wearhouse corporate phone number, men’s wearhouse customer service, men’s warehouse customer service, men’s wearhouse customer service telephone number, men’s wearhouse email, or men’s wearhouse contact.

Store, Tailoring, and Rental-Specific Complaint Note

Many Men’s Wearhouse complaints are tied to a specific store, tuxedo rental group, wedding party, prom rental, tailoring appointment, alteration, pickup date, return date, online order, Perfect Fit Rewards account, gift card, or customer-service interaction. Corporate office information can be useful for documentation, but most issues need store-specific or order-specific details.

Before escalating a complaint, identify the exact store, order number, rental group, receipt, pickup date, return date, employee or manager contact, and the resolution you are requesting.

Choose the Correct Men’s Wearhouse Support Route

Use Men’s Wearhouse Customer Support at 1-877-986-9669 for online orders, account questions, general customer service, shipping, returns, gift cards, and support that is not rental-specific.

Use rental support at 1-866-211-0831 for tuxedo rentals, suit rentals, wedding groups, prom rentals, rental payments, group lookup, rental pickup, return questions, late fees, damage fees, and rental changes.

Use the local store for same-day tailoring, pickup, returns, exchanges, fittings, store service, local inventory, appointments, and manager follow-up. Use 1-800-776-SUIT if you need help finding or calling the nearest store.

Use 1-800-851-6744 for Perfect Fit Rewards or Customer Relations questions connected to reward certificates, points, or account participation.

Use the Men’s Wearhouse credit card account site or the number on the back of your card or statement for credit-card billing, payments, account access, credit disputes, late fees, or card-servicing questions.

What to Have Before Contacting Men’s Wearhouse Corporate Office

Before contacting Men’s Wearhouse, Tailored Brands, or a store manager, gather:

  • The exact Men’s Wearhouse store location, city, and state
  • Receipt, order number, rental group number, or online order confirmation
  • Fitting date, pickup date, event date, return date, and promised completion date
  • Names of employees, tailors, managers, or customer-service representatives already contacted
  • Photos of fit problems, tailoring issues, damaged garments, wrong colors, or incorrect items if relevant
  • Payment records, gift card details, Perfect Fit Rewards information, or credit-card statement if relevant
  • A short timeline and the specific resolution you are requesting

How to Escalate a Men’s Wearhouse Complaint

Start with the store manager if the issue involves a fitting, alteration, tuxedo rental, suit pickup, wrong size, wrong color, missing item, return, exchange, or local service complaint. Ask for the issue to be documented and keep a copy of the receipt, rental paperwork, email, or pickup confirmation.

If the local store does not resolve the issue, contact Men’s Wearhouse Customer Support or rental support. Include the store location, order number, rental group number, event date, photos, names of employees involved, and the resolution you want.

For written customer-relations contact, use the Tailored Brands / Men’s Wearhouse customer-relations mailing address in Houston. Send copies rather than originals and keep proof of mailing if the complaint involves a larger refund, wedding group issue, tailoring dispute, or repeated unresolved service problem.

Tuxedo Rental, Wedding Group, Prom, and Rush Fee Issues

Rental complaints often involve tuxedo or suit sizing, wrong colors, late pickups, rush fees, changes close to the event date, missing accessories, shoes, shirts, ties, pocket squares, damage fees, and late-return fees. If the rental is for a wedding or prom, start early and keep all fitting, pickup, and alteration records.

If a store tells you that a color, item, or size can be changed later, ask whether a rush fee, change fee, or new rental deadline applies. Keep copies of rental paperwork, emails, fitting notes, and any highlighted terms. If a rental item arrives wrinkled, damaged, too large, too small, or missing, contact the store or rental support right away.

Tailoring, Alterations, Fit, and Custom Clothing Issues

Tailoring complaints may involve jacket sleeves, pant hems, waist adjustments, shirt tailoring, suit fit, turnaround time, wrong measurements, re-alteration requests, or altered items that cannot be returned. Bring the garment, receipt, tailor notes, pickup ticket, and photos when returning to the store.

If an altered garment does not fit, ask the store to explain what can be corrected and whether the original garment has enough fabric for further changes. If the item was selected, measured, and altered by the store, document each visit and ask for a manager review before accepting a final “no refund” or “cannot fix” response.

Returns, Exchanges, Online Orders, and Gift Cards

Men’s Wearhouse generally allows purchases to be exchanged or returned within 90 days from the original purchase date, but custom orders, final-sale items, altered items, online purchases, in-store purchases, and mail returns may have separate rules. Review the return policy before mailing items or expecting an original-payment refund.

For online orders, keep the order confirmation, packing slip, return label, tracking number, and payment record. For gift cards or eGift cards, keep the card number, receipt, email delivery record, and balance check. If an online order was delayed, missing, damaged, or wrong, contact customer support with photos and shipping records.

Perfect Fit Rewards and Men’s Wearhouse Credit Card Issues

Perfect Fit Rewards complaints may involve missing points, reward certificates, birthday offers, rental offers, account access, certificates applied to returned items, or certificates expiring. Men’s Wearhouse terms say members should contact Customer Relations for reward certificate questions and proof of purchase may be required.

For Men’s Wearhouse credit card questions, use the credit-card account site or the number printed on the card or statement. Store employees and Men’s Wearhouse Customer Support may help identify a purchase, but card issuers or servicers typically control credit-card payments, finance charges, disputes, late fees, and account access.

Scam and Fake Men’s Wearhouse Support Number Warning

Be careful when searching online for a Men’s Wearhouse corporate phone number, Men’s Wearhouse refund number, tuxedo rental support number, credit card payment number, or customer service number. Retail customers can be targeted by fake coupon pages, fake refund messages, fake job offers, phishing emails, and unofficial support listings.

Use MensWearhouse.com, TailoredBrands.com, the official store locator, official order emails, rental paperwork, and phone numbers listed on official Men’s Wearhouse pages before sharing account, payment, or identity information. Do not provide passwords, one-time codes, full card numbers, bank login information, Social Security numbers, or remote computer access to anyone who contacts you unexpectedly.

Common Reasons Customers Contact Men’s Wearhouse Corporate Office

Customers search for men’s wearhouse corporate office, men’s wearhouse corporate, men’s wearhouse headquarters, men’s wearhouse corporate number, men’s wearhouse corporate phone number, men’s wearhouse customer service, men’s warehouse customer service, men’s wearhouse customer service telephone number, men’s wearhouse email, or men’s wearhouse contact for issues such as:

  • Tuxedo rentals, wedding groups, prom rentals, wrong colors, missing accessories, or rush fees
  • Tailoring, alterations, poor fit, wrong measurements, re-alteration requests, or custom clothing problems
  • Online orders, shipping delays, missing items, returns, exchanges, or refunds
  • Store service complaints, long waits, pickup problems, manager conduct, or employee behavior
  • Perfect Fit Rewards points, certificates, coupons, birthday offers, or account access
  • Credit card billing, payments, account servicing, or card disputes
  • Gift cards, eGift cards, balance problems, or promotional offer issues
  • Careers, HR, corporate relations, privacy requests, or Tailored Brands contact questions

Men’s Wearhouse Reviews and Complaints

Current CorporateOfficeHeadquarters.com reader comments include praise for a Houston West Gray tux rental experience, complaints about a Houma, Louisiana tux color-change and rush-fee issue, tailoring problems in Hagerstown, Maryland, long pickup waits and queue problems in Saint Peters, Missouri, and concerns about a Palm Desert, California store condition and merchandise assortment.

These reviews reflect individual customer experiences and should not be treated as universal facts about every Men’s Wearhouse store, tailor, manager, rental order, alteration, online order, or corporate response. If you have contacted Men’s Wearhouse corporate office, Customer Support, rental support, a local store, Tailored Brands, a credit card issuer, or another route about a Men’s Wearhouse complaint, you can share your experience below.

About Men’s Wearhouse

Men’s Wearhouse was founded in 1973 and is part of Tailored Brands. The brand is known for suits, tuxedo rentals, dress shirts, shoes, sport coats, casual clothing, big and tall sizes, wedding attire, prom rentals, tailoring, custom clothing, and personalized in-store service.

Tailored Brands also includes Jos. A. Bank, Moores, and K&G Fashion Superstore. Men’s Wearhouse serves customers through stores, online shopping, rental services, tailoring, wedding group tools, and rewards programs.

Competitors and Related Corporate Office Pages

Men’s Wearhouse competes with menswear retailers, department stores, suit retailers, wedding rental companies, and online apparel brands. Customers comparing corporate office contacts and complaint routes may also want to review Jos. A. Bank, Macy’s Corporate Office, JCPenney Corporate Office, Kohl’s Corporate Office, Brooks Brothers, Nordstrom, Dillard’s, Burlington, and Men’s Wearhouse credit-card or rewards support resources.

Related Resources

Frequently Asked Questions About Men’s Wearhouse Corporate Office

Where is Men’s Wearhouse corporate office located?

Men’s Wearhouse is part of Tailored Brands. Tailored Brands customer-relations contact materials list 6380 Rogerdale Rd., Houston, TX 77072, while the Tailored Brands Men’s Wearhouse brand page lists the Men’s Wearhouse brand headquarters city as Fremont, California.

What is the Men’s Wearhouse customer service phone number?

Men’s Wearhouse customer support can be reached at 1-877-986-9669.

What is the Men’s Wearhouse rental support phone number?

Men’s Wearhouse rental questions can be directed to 1-866-211-0831.

What is 1-800-776-SUIT for Men’s Wearhouse?

The number 1-800-776-SUIT / 1-800-776-7848 is used to help customers call or locate the nearest Men’s Wearhouse store.

Is 1-281-776-7000 the best Men’s Wearhouse complaint number?

Older listings often show 1-281-776-7000. Current customer issues should start with Men’s Wearhouse customer support, rental support, the local store, or the official contact page.

How do I complain about a tux rental or tailoring problem?

Start with the local store manager and keep your rental paperwork, order number, fitting notes, photos, and event date. If the issue is not resolved, contact Men’s Wearhouse rental support or Customer Support and include the store location, timeline, and requested resolution.

Who owns Men’s Wearhouse?

Men’s Wearhouse is owned by Tailored Brands, which also includes Jos. A. Bank, Moores, and K&G Fashion Superstore.

Is CorporateOfficeHeadquarters.com affiliated with Men’s Wearhouse?

No. CorporateOfficeHeadquarters.com is not affiliated with Men’s Wearhouse, The Men’s Wearhouse, LLC, Tailored Brands, Synchrony, Perfect Fit Rewards, or any Men’s Wearhouse store.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com provides corporate office information, headquarters details, contact routes, complaint guidance, and reader review space for major companies and brands. We update pages when addresses, ownership details, support routes, phone numbers, review themes, or escalation options change.

Page Update Note

This page was updated on July 1, 2026 to include current Men’s Wearhouse customer service, text support, rental support, store locator, Perfect Fit Rewards, Tailored Brands parent-company contact information, Houston and Fremont headquarters context, QueryHunter corporate-office terms, current visible COH review themes, and revised tailoring, rental, return, and store complaint guidance.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with Men’s Wearhouse, The Men’s Wearhouse, LLC, Tailored Brands, Synchrony, Perfect Fit Rewards, or any Men’s Wearhouse store. This page is for informational, review, and complaint purposes only. It is not legal, financial, credit-card, tailoring, rental, wedding, employment, privacy, or consumer-protection advice. For order-specific questions, tuxedo rentals, returns, tailoring, credit-card billing, privacy requests, careers, or customer-service concerns, verify current information directly with Men’s Wearhouse, Tailored Brands, the credit-card servicer, or the specific store involved.

Share Your Experience

If you have contacted Men’s Wearhouse corporate office, Customer Support, rental support, a local store, Tailored Brands, Perfect Fit Rewards, a credit-card servicer, or another route about a Men’s Wearhouse complaint, please share your experience below. Your review may help other readers understand which contact method worked and what information was needed.

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Mens Warehouse Houston TX Excellent Experience

May 23, 2025

Mens Warehuse, 5 Star Rating (really should be a 10 Star!!!). My husband and I went to the Mens Warehouse location – 1947 W. Gray Street in Houston Texas, so that he could rent a tux for an upcoming event. Kevin is an Amazing employee — friendly, courteous, and very knowledgable. When we went to pick up the tux and make sure that it fit — Kevin was again our person to help us. He again was so awesome!! I Highly Recommend this location and having Kevin help you!!!

B N S

Mens Warehouse Houma LA Disappointing Experience

March 26, 2025

Mens Warehouse, I was told that we could swap out colors when order arrived So we went into Houma Mens Warehouse on MLK and it was late at night like 8:10 when we walked in. We got fitted by a lady not knowing at the time she was a manager her name from paper work that she just gave my kid today on pick up is highlighted with Terms .. On paper work her name is Cayden Naquin so I was saying we informed her we were unsure of colors.. so we tried on a few handkerchiefs with jacket to see..he stated he liked the champange but would like to really see it together….. she put his measurements in and info in and we left .. So went back Friday 3/21 was helped by a Male and he also stated if we don’t like the colors when he came in to try on the tux that my son could change it .. we were told 2 times on different visits that we could change it never informed this would be considered a rush charge and if this was so . not once did anyone mention this as we stated this to both of them. So Today 3/26 my kid goes in to try on and get this final look to make his decision and we are now today that we would be charge $40 for a rush charge. So she rudely states I highlighted your paper work that night on fitting when you paid.. Well wrong we didn’t even pay the night we was there and then she states .. You got the Email. And no again I didn’t get the Email. which she sent email to a kid .. now she states she is the manger and she is the one that did his original fitting and not once was we told of a charge if we changed in her knowing we was unsure of color and being told we could change when it came in .. so she just keep rudely saying over the phone you want change or not?.. Wanna change or not? .. and then hung up the phone on me.. We just received this Terms paperwork today 3/26 with his Tux today on pick up and she made sure to highlight in pink .. I really had a horrible experience and don’t think I will be returning or recommending this place …

J L

Men's Warehouse Hagerstown MD Disappointing Tailoring

March 24, 2025

Men’s Warehouse, Tailored jackets don’t fit, cannot be fixed or returned! Went to Men’s Warehouse at the Valley Mall in Hagerstown Md, bought two jackets, pair pants and a tie, two jackets I liked were not in my size (42S) the employee helped me find the jackets in the color I wanted, The ones they picked out were too loose and long. Had the tailor there measure and mark ask me where I wanted the cuffs. I chose the center one. Went back a week later, they’re now too tight. They got the tailor, he again measured and marked. Came back this past weekend 3/22/25 They are Still too tight. The employee said this is how they’re supposed to fit. Uh No! the one jacket I could deal with if I had to, the other one I cannot even attempt to wear. As soon as I start to raise my arms, it gets tight, when I fully raise them, the cuffs are up to my forearm and it’s extremely tight! I am sure a hard flex could rip this jacket. They told me again this is how they fit and that most people don’t raise their arms that often when wearing a jacket. I informed them that I have a 10-year-old cheap jacket that fit better than these. He said they cannot do anything to fix this because they already let out all the material and that I cannot return them because they were altered, They picked the jacket sizes to alter not me, THEY measured me to fit, it’s not my fault they chose the wrong size. I do not understand how the jackets went from too loose to too tight and now they can’t be fixed? I would like either a refund or an exchange for jackets that fit. This would be the best outcome for both parties. As I like and wanted the jackets. I am a performer, which means I will need more jackets and suits at some point. How this gets handled will determine if I shop there or somewhere else, I will be calling when I get home this evening.

J C

Mens Warehouse Saint Peters MO Disappointing Customer Service

March 22, 2025

Mens Warehouse, Queue times and customer service. Saint Peters, MO, Mid River Mall location. I had to wait thirty minutes just to pickup a suit I had already purchased. Not because they were busy but because none of the 4-6 employees would talk to me. Using the same queue for people picking up one bag of things they have already paid for as the family of six who is getting fitted is absurd and horrendous customer service. Why would I spend $900 on something that is so difficult to actually receive? I will never be shopping at Mens Wearhouse again.

T W

Mens Warehouse Palm Desert CA Very Disappointing

March 3, 2025

Mens Warehouse, I visited your Palm Desert, CA Location last week and quite honestly it was incredibly disappointing. First, on the side of the building were two homeless men with all their belongings who built a cardboard exterior on the side of the store and were doing drugs. Secondly, the store is in dire need of a renovation. Very unappealing. Thirdly, the store had a very limited assortment of casual clothing. This is a desert location and not enough casual clothes. Way too many suits. Someone needs to take a hard look at this location and spend some capex to make it a destination worth going to.

M F
Corporate Office Headquarters