Oakley Corporate Office, Headquarters Address & Phone Number

Oakley is headquartered in Foothill Ranch, California, at its distinctive One Icon campus. Customers searching for the Oakley corporate office, headquarters address, customer service, warranty support, returns, prescription eyewear help, replacement lenses, spare parts, Oakley Meta support, Standard Issue assistance, or complaint escalation should use the contact route that matches their issue.

Oakley, Inc.’s headquarters is located at One Icon, Foothill Ranch, CA 92610. The longtime corporate-office number is 1-949-951-0991. For consumer orders, returns, warranty claims, product questions, prescription assistance, and other shopping support, Oakley currently directs U.S. customers to 1-800-403-7449.

Oakley Corporate Office and Headquarters

• Company: Oakley, Inc.
• Corporate Headquarters: One Icon, Foothill Ranch, CA 92610, USA
• Corporate Phone: 1-949-951-0991
• Consumer Support: 1-800-403-7449
• Official Contact Page: Oakley Contact Us
• Official Website: Oakley.com

Oakley’s One Icon facility remains the company’s Southern California headquarters and a center for product design, engineering, testing, operations, and other Oakley business functions.

Current Oakley and EssilorLuxottica employment listings continue to identify Foothill Ranch as an active Oakley corporate and production location.

The corporate headquarters should not be confused with Oakley’s Customer Support operation. Routine online orders, returns, exchanges, warranty requests, replacement parts, prescription eyewear, gift cards, Oakley Meta products, and account problems should normally begin with Oakley’s consumer-support channels.

Oakley Headquarters Building

Which Oakley Phone Number Should You Use?

Oakley Customer Service Hours

Oakley’s current U.S. contact page lists consumer-support hours as:

• Monday-Friday: 8:30 a.m.-5:30 p.m. Eastern Time
• Saturday-Sunday: No regular phone hours published

Customers can also use Oakley’s online contact form and chat.

Is 949-951-0991 Oakley Human Resources?

No public Oakley resource currently identifies 1-949-951-0991 as a dedicated Human Resources number.

It is best described as Oakley’s longstanding corporate/headquarters telephone number.

Job applicants should use EssilorLuxottica’s official careers system. Current employees should use the authorized internal Human Resources, payroll, benefits, or management channels provided by the company.

How to Escalate an Oakley Complaint

For an unresolved Oakley order, refund, product, warranty, prescription, store, or service complaint:

1. Start with Oakley Customer Support. Call 1-800-403-7449, use chat, or submit the online contact form.
2. Use the specialized tool when available. Warranty requests, returns, replacement parts, and order status each have dedicated online processes.
3. Keep documentation. Save receipts, order confirmations, tracking information, return receipts, photos, warranty submissions, and support correspondence.
4. Request a case or reference number. Keep the number for follow-up.
5. Ask for additional review. If the first response does not resolve the matter, request review by a supervisor or the department responsible for the claim.
6. Contact the original retailer when appropriate. Oakley products bought from another authorized retailer may need to be returned to or inspected by that seller.
7. Use headquarters for an unresolved corporate-level concern. Oakley’s One Icon corporate number is 1-949-951-0991.

Information to Have Before Contacting Oakley

• Oakley order number
• Product name
• Model code or SKU
• Purchase date
• Authorized retailer where purchased
• Receipt or other proof of purchase
• Tracking number for a shipping problem
• Return tracking information
• Photos showing a defect or damage
• Prescription order information when relevant
• Previous case or service-request number
• A concise description of the requested resolution

Do not publish prescription information, vision-insurance numbers, payment-card information, gift-card numbers, account passwords, home addresses, personal telephone numbers, private email addresses, or other sensitive information in a public review.

Oakley Orders, Shipping, and Account Support

Oakley’s online Help Center provides tools for:

• Checking order status
• Managing returns
• Starting warranty requests
• Contacting Customer Support
• Managing prescription purchases
• Finding shipping information

Use the Oakley Help Center for current order-management tools.

For a delivery complaint, keep:

• Order confirmation
• Carrier tracking number
• Delivery notification
• Photographs of damaged packaging
• Any correspondence with the carrier

If an Oakley product was purchased from another retailer, marketplace, optical provider, or sporting-goods store, that seller may control the order, delivery, cancellation, or refund process.

Oakley Returns, Exchanges, and Refunds

Oakley’s current U.S. policy generally permits eligible products purchased from Oakley.com to be returned within 30 days of receipt.

Current return requirements include:

• The product must be returned in its original condition.
• Original packaging and tags should be included.
• Merchandise must remain in resalable condition.
• The return must be shipped within the applicable 30-day period.

Custom Oakley sunglasses, goggles, and other personalized products generally cannot be returned or exchanged.

Use the Oakley Shipping & Returns page for current rules.

How to Return an Oakley.com Order

Oakley currently directs customers to:

1. Open the online return request.
2. Select an available UPS return method.
3. Return the product with its original contents and packaging.
4. Keep tracking information until the refund is complete.

Oakley states that once a refund is processed, customers should generally allow up to five business days for the credit to appear.

Returning Oakley.com Products to a Store

Eligible Oakley.com products can currently be returned to participating Oakley stores.

Oakley also states that qualifying online products, including prescription products, can now be returned through official LensCrafters and Sunglass Hut stores.

Always check the current policy before visiting because product exclusions and procedures can change.

Oakley Exchanges

For eligible exchanges, Oakley currently instructs customers to call 1-800-403-7449.

Have:

• The original order number
• The product code for the desired replacement item

Exchange items generally must be of equal price under Oakley’s current process.

Oakley Warranty Claims

Oakley currently offers a limited warranty covering eligible products against material or manufacturing defects.

For standard eyewear, Oakley’s current U.S. warranty page states that coverage generally lasts two years from delivery.

For Oakley AI Glasses, the current warranty is generally one year, unless applicable law provides a longer period.

The standard warranty does not generally cover damage caused by:

• Accidents
• Impact or crushing
• Improper use
• Improper storage
• Unauthorized repairs or modifications
• Abuse or neglect
• Normal wear and tear
• Ordinary lens scratches

Use the Oakley Warranty page for the current warranty terms.

How to Submit an Oakley Warranty Request

For sunglasses, frames, goggles, Oakley Custom products, and AI glasses, Oakley provides an online Aftersales Portal.

A warranty submission may require:

• Proof of purchase
• Clear photographs of the product
• Photos showing the defect
• Model information
• Purchase date
• Order information when applicable

Oakley reviews each request to determine whether the condition qualifies for warranty coverage.

If the product was purchased from an authorized retail store, Oakley recommends beginning with the store when practical.

Oakley Prescription Lens Warranty Problems

For prescription lenses purchased from an authorized Oakley retailer, contact the retailer that sold the eyewear.

For prescription lenses purchased directly online, Oakley directs customers to its support team and may request:

• Order number or account email
• Photos of the eyewear
• Photos showing the lens issue

Oakley Replacement Lenses and Spare Parts

Oakley sells replacement components for many supported eyewear models.

Available parts can include:

• Replacement lenses
• Nose pads
• Ear socks
• Temples and selected frame accessories
• Goggle lenses
• Protective cases and microbags

Use the Oakley Spare Parts page or the Aftersales Portal.

Finding the Oakley Model Code

Oakley advises customers to look on the inside of the frame’s left temple.

Common model codes begin with:

• OO
• OX
• OY
• OJ

The code normally contains four or five digits followed by a color code.

Replacement parts are model-specific. Confirm compatibility before ordering.

Oakley also states that replacement lenses are generally sold as a pair rather than as a single left or right lens.

Oakley Product Care and Scratched Lenses

Oakley provides specific care instructions for eyewear and goggles.

For Oakley lenses, the company recommends using:

• An Oakley Microclear or Micro Bag
• An Oakley Lens Cleaning Kit

Oakley warns against using untested solvents, chemicals, or abrasive cleaners that could damage lens coatings.

For Iridium lenses, extra care is recommended because the coating can scratch.

Use the Oakley Product Care page for model-specific cleaning and lens-removal instructions.

Normal scratches are generally not treated as manufacturing defects under the standard eyewear warranty.

Oakley Prescription Eyewear and Vision Insurance

Oakley sells prescription eyeglasses and prescription sunglasses through Oakley.com and participating optical locations.

Prescription services can include:

• Single-vision lenses
• Progressive lenses
• Oakley Authentic Prescription lenses
• Prizm prescription lenses
• Prescription sunglasses
• Vision-insurance benefits
• Out-of-network reimbursement options
• Store pickup with optician services at qualifying locations

Use the Oakley Prescription Eyewear page for current options.

For help with insurance benefits, Oakley Customer Support can be reached at 1-800-403-7449.

Some insurance carriers may be accepted in-network while others may require an out-of-network reimbursement claim.

Insurance participation, benefit eligibility, copays, allowances, prescription requirements, and covered products depend on the individual vision plan.

Prescription Complaints

For a prescription problem, keep:

• The prescription used
• Order confirmation
• Frame and lens model
• Optical retailer information
• Vision-insurance documents
• Photos when the issue is visible

Do not post prescriptions, insurance identification numbers, medical information, or eye-care records in public comments.

Oakley Meta AI Glasses Support

Oakley and Meta now offer Oakley Meta performance AI glasses.

Current Oakley Meta products combine Oakley eyewear with:

• Cameras
• Open-ear speakers
• Microphones
• Bluetooth and Wi-Fi connectivity
• Meta AI
• Photo and video capture
• Voice and touch controls

A compatible smartphone, Meta account, Meta AI app, and supported operating system are required for core smart-glasses functions.

Use the Oakley Meta information page for current setup and compatibility requirements.

Returning Oakley Meta Glasses

Oakley’s current return instructions tell AI-glasses customers to:

1. Transfer any captures they want to keep.
2. Factory reset the glasses.
3. Remove personal data and device connections.
4. Turn the glasses off.
5. Return the glasses with the charging case and applicable accessories.

Oakley provides a separate AI Glasses return process through its current support system.

Because smart glasses can contain personal recordings and connected-account information, follow Oakley’s current reset instructions before returning or transferring the device.

Oakley Gift Cards

Oakley’s current Contact Us page lists:

Gift Card Support: 1-888-568-1694

Oakley gift cards and e-gift cards can be used online and at eligible Oakley stores, subject to current terms.

Oakley currently states that:

• Gift cards do not expire.
• There are no dormancy fees.
• Gift cards generally cannot be returned.
• Lost, stolen, or damaged gift cards may not be replaced.

Keep gift card numbers and PINs private. Never publish them in a review or send them to an unverified support contact.

Oakley Standard Issue Customer Service

Oakley Standard Issue, commonly called Oakley SI, serves eligible military, government, law-enforcement, fire, EMS, and other qualifying members.

Oakley Standard Issue Customer Care:
1-800-525-4334

Email:
standardissue@oakley.com

Order Status Email:
orderstatus@oakley.com

Standard Issue Headquarters Address:
One Icon
Foothill Ranch, CA 92610

Current Customer Care hours:

• Monday-Friday: 8:30 a.m.-5:30 p.m. Eastern Time

Use the Oakley Standard Issue Contact page for current assistance.

Oakley SI is different from ordinary Oakley.com Customer Support. Standard Issue members should use the dedicated SI contact for qualifying program purchases, verification, returns, and warranty concerns.

Fake Oakley Products and Counterfeit Websites

Oakley provides a dedicated system for reporting suspected counterfeit products and websites.

Use the Oakley Report Fakes form.

Counterfeit concerns may involve:

• Fake Oakley sunglasses
• Unauthorized websites
• Suspicious marketplace sellers
• Counterfeit Oakley logos
• Fake social-media advertisements
• Unrealistic clearance offers

For authenticity questions, Oakley also advises consumers that Customer Care or an authorized Oakley retailer may be able to review product photos and purchase information.

Fake Oakley Customer Service Warning

Use Oakley.com or OakleySI.com before trusting a support number found in an advertisement, social-media message, unsolicited text, or unknown website.

Be cautious if someone claiming to represent Oakley asks for:

• Gift cards
• Cryptocurrency
• Wire transfers
• Remote access to a computer or phone
• Account passwords
• One-time verification codes
• Full payment-card numbers through an unverified channel

Oakley Headquarters Lobby Store

Oakley operates a retail store at its One Icon headquarters.

Oakley HQ Lobby Store
One Icon
Foothill Ranch, CA 92610
1-949-672-6925

Current published store hours:

• Monday-Friday: 9:00 a.m.-6:00 p.m.

Use the Oakley HQ Lobby Store page before visiting.

Retail-store hours can change for holidays, company events, or special circumstances.

The lobby store number should not be used in place of nationwide Oakley Customer Support for an Oakley.com order or warranty case.

About Oakley

Oakley was founded in 1975 by Jim Jannard.

According to Oakley’s current heritage history, Jannard left his motorcycle-parts sales job to develop products of his own and named the company after his English Setter, Oakley Anne.

The business initially developed products for motocross and later expanded into eyewear.

Oakley became known for combining sports performance, industrial design, proprietary materials, lens technology, and distinctive styling.

Current Oakley product categories include:

• Sunglasses
• Prescription eyewear
• Goggles
• Replacement lenses
• Helmets
• Sports shields
• Apparel
• Footwear
• Accessories
• Oakley Meta AI glasses
• Oakley Standard Issue products

Use the Oakley Heritage page for the company’s current history.

Oakley Prizm Lens Technology

Oakley’s Prizm technology is designed to manipulate selected wavelengths of light to enhance color and contrast for particular environments.

Prizm options currently span:

• Road and cycling
• Trail
• Golf
• Snow
• Water sports
• Everyday use
• Gaming

Some Prizm lenses are also available with polarization or prescription correction.

Use the Oakley Prizm page for current lens options.

Lens suitability depends on the activity, light conditions, color preference, prescription, and specific product.

Who Owns Oakley?

Oakley is part of EssilorLuxottica, one of the world’s largest vision-care and eyewear groups.

Luxottica acquired Oakley in 2007.

Essilor and Luxottica combined in 2018 to create EssilorLuxottica.

Today, Oakley sits in EssilorLuxottica’s proprietary eyewear portfolio alongside brands including:

• Ray-Ban
• Persol
• Oliver Peoples
• Vogue Eyewear
• Costa
• Arnette

EssilorLuxottica also operates major optical retail businesses including:

• Sunglass Hut
• LensCrafters
• Target Optical

Oakley therefore should no longer simply be described as a subsidiary of “Luxottica Group” without mentioning the current EssilorLuxottica parent organization.

Oakley Careers and Employment

Oakley jobs are published through the EssilorLuxottica Careers website.

Current Foothill Ranch Oakley opportunities demonstrate that One Icon and the surrounding Foothill Ranch operation remain active centers for Oakley employment.

Career areas can include:

• Product engineering
• Quality assurance
• Product development
• Manufacturing
• Supply chain
• Design
• Marketing
• Retail
• Information technology
• Finance
• Human Resources
• Operations

The corporate headquarters number should not be described as a direct Human Resources or applicant-support line.

Applicants should use the contact information supplied with the individual job opening.

Oakley Competitors and Related Corporate Office Pages

Oakley competes with sports, performance-eyewear, outdoor, athletic-apparel, and lifestyle brands.

Direct eyewear competitors can include Smith Optics, 100%, Rudy Project, POC, Maui Jim, and other performance-eyewear brands.

Related CorporateOfficeHeadquarters.com resources include:

• Nike Corporate Office
• Adidas Corporate Office
• Under Armour Corporate Office
• LensCrafters Corporate Office – another EssilorLuxottica business

Oakley Customer Service Resource

For a streamlined customer-service reference, visit our sister site’s:

Oakley Customer Service: Phone, Warranty, Returns & Reviews

That page includes Oakley Customer Support, warranty claims, returns, replacement parts, gift cards, prescription eyewear, Oakley Meta, and Standard Issue information.

Official Oakley Resources

• Oakley Official Website
• Oakley Contact Us
• Oakley Help Center
• Oakley Shipping & Returns
• Oakley Warranty
• Oakley Product Care
• Oakley Spare Parts
• Oakley Store Locator
• Oakley Prescription Eyewear
• Oakley Meta
• Oakley Prizm Technology
• Oakley Heritage
• Report Fake Oakley Products
• Oakley Standard Issue Contact
• EssilorLuxottica Careers
• EssilorLuxottica Eyewear Brands

Frequently Asked Questions About Oakley Corporate Office

Where is Oakley headquarters?

Oakley is headquartered at One Icon, Foothill Ranch, CA 92610.

What is Oakley’s corporate office phone number?

Oakley’s longstanding corporate-headquarters number is 1-949-951-0991.

What is Oakley customer service?

Oakley’s current U.S. Customer Support number is 1-800-403-7449.

What are Oakley customer-service hours?

Oakley currently publishes telephone support hours of Monday through Friday, 8:30 a.m. to 5:30 p.m. Eastern Time.

Is 949-951-0991 Oakley Human Resources?

No current official Oakley resource identifies that number as a dedicated HR line. It is best treated as the Oakley corporate/headquarters number. Applicants should use EssilorLuxottica’s careers site.

How do I complain to Oakley?

Start with Customer Support at 1-800-403-7449, online chat, or the appropriate returns or warranty portal. Keep receipts, photos, tracking records, and case numbers and request supervisor review if the initial response does not resolve the issue.

How long do I have to return an Oakley.com purchase?

Oakley’s current general U.S. policy allows eligible Oakley.com merchandise to be returned within 30 days after receipt, subject to product condition and exclusions.

Can I return custom Oakley products?

Oakley currently states that custom sunglasses, goggles, and accessories are generally not eligible for return or exchange.

How long is Oakley’s warranty?

Oakley’s standard eyewear warranty is currently two years against eligible material and manufacturing defects. Oakley AI Glasses currently have a one-year warranty unless applicable law requires longer coverage.

How do I file an Oakley warranty claim?

Use Oakley’s Warranty/Aftersales Portal. Be prepared to provide proof of purchase and clear photographs of the product and defect.

Can I buy replacement Oakley lenses?

Yes. Oakley sells replacement lenses for many supported models. Replacement lenses are generally sold in pairs.

How do I find my Oakley model number?

Look inside the left temple of the frame. Oakley model codes commonly begin with OO, OX, OY, or OJ.

Who handles a prescription-lens problem?

If the prescription eyewear was purchased from an authorized Oakley retailer, contact that retailer. If purchased from Oakley.com, use Oakley’s online or chat support.

Does Oakley accept vision insurance?

Oakley accepts supported vision plans online and in stores and also provides information about out-of-network reimbursement for some plans. Coverage depends on the individual insurance policy.

What is Oakley Standard Issue customer service?

Oakley SI Customer Care can be reached at 1-800-525-4334 Monday through Friday, 8:30 a.m.-5:30 p.m. ET.

What is Oakley’s gift card support number?

Oakley’s current contact page lists 1-888-568-1694 for gift-card assistance.

Does Oakley have a store at headquarters?

Yes. The Oakley HQ Lobby Store operates at One Icon in Foothill Ranch. Its current published phone number is 1-949-672-6925.

Who owns Oakley?

Oakley is part of EssilorLuxottica. Luxottica acquired Oakley in 2007, and Luxottica later combined with Essilor to form EssilorLuxottica in 2018.

Is Oakley a public company?

Oakley is no longer independently publicly traded. It is a proprietary brand within publicly traded EssilorLuxottica.

Who founded Oakley?

Jim Jannard founded Oakley in 1975.

Why is it called Oakley?

Oakley’s current heritage history says Jim Jannard named the company after his English Setter, Oakley Anne.

What is Oakley Prizm?

Prizm is Oakley’s proprietary lens technology designed to enhance selected colors and contrast for specific sports, environments, and everyday conditions.

Does Oakley make AI glasses?

Yes. Oakley and Meta offer Oakley Meta performance AI glasses with cameras, audio, microphones, Meta AI integration, and connected smartphone features.

How do I report fake Oakley sunglasses?

Use Oakley’s official Report Fakes form and provide information about the product, seller, website, or listing.

How do I apply for a job at Oakley?

Search Oakley positions through the official EssilorLuxottica Careers website. Current jobs continue to be listed in Foothill Ranch, California.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com provides independently researched headquarters addresses, corporate phone numbers, customer-support routes, complaint guidance, ownership information, and reader reviews.

For Oakley, we distinguish the One Icon corporate headquarters from Oakley Customer Support, the HQ Lobby Store, warranty and aftersales service, online returns, prescription support, replacement parts, Oakley Meta, Oakley Standard Issue, careers, and EssilorLuxottica so readers can use the contact most appropriate for their issue.

Updated September 8, 2026.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with Oakley, Inc., EssilorLuxottica, Luxottica of America, Oakley Standard Issue, Meta, LensCrafters, Sunglass Hut, any Oakley store, authorized retailer, vision insurer, optometrist, or eyewear provider.

This page is provided for informational, complaint, feedback, and review purposes and is not medical, optical, warranty, insurance, product-safety, privacy, or legal advice.

Corporate addresses, telephone numbers, Customer Support hours, return periods, warranty coverage, replacement-part availability, prescription procedures, vision-insurance participation, Oakley Meta compatibility, retail-store hours, Standard Issue eligibility, and employment resources may change.

Verify time-sensitive information through Oakley’s official website before returning a product, submitting a warranty claim, providing prescription or insurance information, visiting headquarters, or making a purchase.

Oakley Reviews, Complaints, and Feedback

Have you contacted Oakley corporate headquarters, Customer Support, an Oakley store, warranty service, prescription support, Oakley Standard Issue, or another Oakley department? Share your experience below.

Helpful reviews can include the Oakley product involved, approximate purchase date, retailer, general issue, support route used, whether a warranty or case number was assigned, approximate response time, requested resolution, and whether the matter was resolved.

Please do not post order numbers, gift-card numbers, prescription details, vision-insurance information, payment-card information, passwords, home addresses, private phone numbers, email addresses, or other sensitive information in a public review.