Price Chopper corporate office is located in Schenectady, New York. Price Chopper and Market 32 are part of Northeast Grocery, Inc., along with Tops Friendly Markets. This page provides the Price Chopper headquarters address, main-office and Customer Care phone numbers, complaint guidance, Human Resources information, and official support resources.
Price Chopper Corporate Office and Headquarters Information
Price Chopper Headquarters Overview
- Company and Brands: Price Chopper and Market 32
- Parent Company: Northeast Grocery, Inc.
- Corporate Shared Services: Northeast Shared Services
- Price Chopper Corporate Office Address: 461 Nott Street, Schenectady, NY 12308, USA
- Price Chopper Main Office Phone Number: 1-518-355-5000
- Price Chopper Customer Care Phone Number: 1-800-666-7667
- Official Contact Form: Price Chopper Contact Us
- Careers: Price Chopper and Market 32 Careers
- Official Website: PriceChopper.com
Price Chopper Corporate Office vs. Customer Care
The Schenectady corporate office supports company leadership, administration, merchandising, finance, legal matters, technology, corporate employment, and broader business operations.
Price Chopper Customer Care handles store complaints, product feedback, AdvantEdge questions, online account problems, coupon concerns, pickup and delivery questions, and other consumer issues.
| Reason for Contact | Recommended Contact Route |
|---|---|
| Local store complaint | Store manager, followed by Customer Care if unresolved |
| General customer complaint | 1-800-666-7667 or the official contact form |
| AdvantEdge Rewards or eCoupon issue | Customer Care with the card number, receipt, and offer details |
| Pharmacy question | The specific Price Chopper or Market 32 pharmacy |
| Pickup or delivery problem | Instacart support and Price Chopper Customer Care |
| Job application | Price Chopper/Market 32 careers website |
| Current teammate HR question | Store leadership or authorized internal teammate and HR resources |
| Corporate or business matter | Schenectady main office at 1-518-355-5000 |
Price Chopper Customer Care Hours
Price Chopper lists the following Customer Care hours:
- Monday through Friday: 8:30 a.m.–6:00 p.m.
- Saturday and Sunday: 10:00 a.m.–4:00 p.m.
Holiday schedules and telephone availability may vary. If the telephone line is unavailable, use the official contact form.
Price Chopper Complaint Escalation
Customers can use the following process to escalate a Price Chopper or Market 32 complaint:
- Start with the store. Ask for the department manager or store manager when the concern involves pricing, checkout, employees, carts, product quality, pharmacy, pickup, or another local issue.
- Contact Customer Care. Call 1-800-666-7667 or submit the official contact form.
- Request documentation. Ask for a case or reference number when one is available and retain copies of submitted messages.
- Escalate a substantial unresolved matter. Call the Schenectady main office at 1-518-355-5000 or send written correspondence to Price Chopper/Market 32, 461 Nott Street, Schenectady, NY 12308.
Information to Include with a Complaint
Provide the details needed to identify the store, transaction, product, or service:
- Price Chopper or Market 32 store location and store number
- Date and approximate time of the visit or order
- Receipt, transaction number, or online order number
- Department involved, such as checkout, meat, produce, bakery, deli, pharmacy, or Customer Service
- Product name, UPC, lot code, expiration date, or photographs when relevant
- Sale price, shelf tag, weekly advertisement, digital coupon, or app screenshot
- Name or job title of the manager already contacted
- A concise description of the requested resolution
Pricing, Sale, and Checkout Complaints
For a sale-price discrepancy, incorrect shelf price, coupon problem, duplicate charge, product-weight concern, or checkout issue, retain the receipt and speak with the store’s Customer Service desk or manager.
Photograph the shelf tag or advertised offer when appropriate. If the store does not resolve the discrepancy, submit the information to Customer Care with the store location and transaction date.
AdvantEdge Rewards and eCoupon Support
Customers experiencing missing points, incorrect sale pricing, eCoupon problems, or an AdvantEdge account issue should contact Customer Care at 1-800-666-7667.
Have the AdvantEdge card number, account telephone number, store location, receipt, and promotion details available. Do not publish the complete card number, login information, or verification code in the comments.
Pickup, Delivery, and Online Refunds
Price Chopper and Market 32 use Instacart for participating grocery pickup and delivery orders. Instacart Customer Support can be reached at 1-888-246-7822.
Price Chopper states that products purchased online cannot be returned directly to the store. Customers should report a missing, incorrect, damaged, or unsatisfactory online item through the order or Instacart account to request a refund.
Review the Price Chopper Delivery FAQ or the online refund instructions for the current process.
Product Quality and Recall Concerns
For spoiled, damaged, mislabeled, contaminated, or otherwise unsatisfactory merchandise, retain the receipt, packaging, UPC, lot code, sell-by date, and photographs when safe to do so. Contact the store and Customer Care promptly.
Price Chopper publishes current manufacturer and store-level notices on its Product Recalls page. Recall notices may instruct customers to discontinue use and return an affected item for a refund.
Product recall inquiries may also be directed to co**************@**********er.com when that address appears in the applicable recall notice.
Pharmacy Questions
Contact the specific Price Chopper or Market 32 pharmacy for prescription refills, transfers, medication availability, immunizations, pharmacy hours, and prescription records.
A pharmacy-service complaint can be escalated to the pharmacy manager and Customer Care. Do not post prescription numbers, medication details, insurance information, birth dates, or other medical information publicly.
Price Chopper Human Resources and Employment
The Price Chopper main-office number should not be described as a verified direct Human Resources line. Price Chopper does not prominently publish one universal public HR telephone number for applicants and current teammates.
- Job applicants: Search store, corporate, and warehouse openings through Price Chopper/Market 32 Careers.
- Corporate applicants: Use the corporate-careers section of the official job website.
- Current teammates: Use authorized internal teammate resources or contact store leadership, a supervisor, or the assigned Human Resources representative.
- Employment documents: Do not send Social Security numbers, identification documents, payroll records, or medical information through the public customer-contact form.
Price Chopper Ownership and History
Price Chopper traces its supermarket operations to 1932 and has developed into a regional grocery chain serving New York, Massachusetts, Vermont, Connecticut, Pennsylvania, and New Hampshire. Many locations have been converted to or operate under the Market 32 banner.
Price Chopper/Market 32 and Tops Friendly Markets completed their merger in 2021. The businesses retain their established brand identities but are owned and overseen by Northeast Grocery, Inc., headquartered in Schenectady.
Price Chopper and Market 32 operate more than 130 stores and employ approximately 15,000 teammates. Northeast Grocery’s combined Price Chopper, Market 32, and Tops network includes nearly 300 supermarkets.
Price Chopper Reviews and Common Customer Feedback
Current reader-submitted reviews on this page include individual concerns about pricing and sale discrepancies, shopping-cart wheel locks, product freshness, self-checkout staffing, checkout equipment, and customer treatment. These comments reflect individual experiences and may vary by store, department, employee, location, and time.
A review concerning a Price Chopper store in Overland Park, Kansas does not relate to the Northeastern Price Chopper/Market 32 organization covered by this page.
Helpful reviews identify the correct store location, store number, date, department, and whether the customer contacted the store manager or Customer Care. Do not include unredacted receipts, payment information, account numbers, or private employee information.
Price Chopper Competitors and Related Corporate Offices
Price Chopper and Market 32 compete with regional supermarkets, national grocery chains, pharmacies, warehouse retailers, and grocery-delivery services. Verified related COH pages include:
- Hannaford Corporate Office
- Stop & Shop Corporate Office
- Wegmans Corporate Office
- Whole Foods Market Corporate Office
- Sprouts Farmers Market Corporate Office
- The Fresh Market Corporate Office
Official Price Chopper Resources
- Price Chopper and Market 32 Website
- Customer Care and Contact Form
- Store Locator
- Pickup and Delivery FAQ
- Online Refund Instructions
- Product Recalls
- Price Chopper/Market 32 Careers
- Northeast Grocery
Frequently Asked Questions
Where is the Price Chopper corporate office?
Price Chopper corporate office is located at 461 Nott Street, Schenectady, NY 12308.
What is the Price Chopper corporate phone number?
The Price Chopper main-office number is 1-518-355-5000.
What is the Price Chopper Customer Care number?
Price Chopper Customer Care can be reached at 1-800-666-7667.
What is the Price Chopper corporate campus?
The Price Chopper main-office and corporate campus are associated with 461 Nott Street in Schenectady, New York. Northeast Shared Services also lists this address for shared corporate operations.
Is 1-518-355-5000 the Price Chopper Human Resources number?
It is the commonly listed main-office number, but Price Chopper does not identify it as a dedicated public Human Resources line. Applicants should use the official careers website, and current teammates should use internal resources.
Who owns Price Chopper?
Price Chopper and Market 32 are owned by Northeast Grocery, Inc., which also owns Tops Friendly Markets.
Is Market 32 the same company as Price Chopper?
Price Chopper and Market 32 are related supermarket banners operating under the same broader organization.
Are Kansas City Price Chopper stores part of this company?
No. Kansas City-area Price Chopper stores are independently operated and are not part of the Schenectady-based Price Chopper/Market 32 organization covered here.
How do I file a Price Chopper complaint?
Start with the local store manager. If the complaint remains unresolved, call Customer Care at 1-800-666-7667 or submit the official contact form.
How do I find a Price Chopper store number?
Use the official Price Chopper store locator. Individual location pages provide the store address, telephone number, hours, pharmacy information, and available services.
How do I request an online-order refund?
Report the affected item through the Price Chopper or Instacart order. Price Chopper states that online purchases cannot be returned directly to a store.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com has helped consumers locate corporate addresses, headquarters phone numbers, complaint contacts, and customer-service resources for more than a decade. We work to distinguish official corporate information from reader-submitted reviews and complaints.
Page Update Note
This page was updated on August 5, 2026, to confirm the Schenectady headquarters address and main-office number, add the official Customer Care number and hours, clarify Northeast Grocery ownership, remove the unsupported HR designation, distinguish the Northeastern chain from unrelated Price Chopper stores, and add complaint, delivery, recall, employment, and refund resources.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Price Chopper, Market 32, Northeast Grocery, Northeast Shared Services, Tops Friendly Markets, Instacart, or any individual store. This page is provided for informational purposes and as a platform for customer reviews, complaints, ratings, and feedback. Addresses, telephone numbers, hours, policies, services, and contact routes may change.
Price Chopper Corporate Office Complaints, Reviews, and Feedback
Share your experience with the Northeastern Price Chopper or Market 32 organization below. Reviews may cover pricing, store service, checkout, AdvantEdge Rewards, product quality, pharmacy, pickup, delivery, employment, or Customer Care. Include the store location and contact route used, but do not post private financial, medical, account, or employee information.