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Princess Cruises Corporate Office Headquarters

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Princess Cruises Corporate Office Headquarters
24305 Town Center Drive
Santa Clarita, CA  91355
Corporate Phone Number: 1-661-753-0000
Customer Service Number: 1-800-774-6237

3 replies on “Princess Cruises Corporate Office Headquarters”

Your company allows Iglu cruses to sell your product (cruses)
But they are giving you such a bad reputation you should stop dealing with them.
If you have an issue with a cruise booked with them, they never answer their phone. You can wait up to two hours to get to speak to them, then they put you through to another department, and then a further wait for another two hours. I don’t have an entire day to waste on this dreadful service.
If you don’t believe me, then you try calling them with a query and find out for yourself.
Even their chat line is no better. It’s a wait of over an hour on the chat line for someone to answer who then can’t help, so it’s back to a two hour wait on the phone
I implore you to try it yourself.
You must get rid of this dreadful company
Please, please try it. Don’t take my word. Try it yourself.
Yours Faithfully
Stuart Conway
(A VERY UNHAPPY CUSTOMER)

Terrible customer service. Waiting for hours for some one to come online at customer service line. Obviously, there is no management oversight. Tried the chat line but they only repeat what their script. Refused to elevate anything to a supervisor. Being an elite client with over 30 cruises with Princess means nothing.

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