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Sleep Number, Fedex, 3/8/2025. Our bed is scheduled to arrive on Tuesday 3/11 but both mattress pad and sheets are delayed in transit, typical for Fedex. We purchased these items when we purchased the bed and without them we will not be able to sleep on the bed. Thank You

Sleep Number, Pathetic and rude service. I spent $9700 on the bed that heats and cools. Customer service is beyond rude. Cancelled by delivery same day 3 hours before arriving and then tell me in so many words take it or leave it for delivery again in 3 weeks. Really?? You have that much business you can afford for me to cancel this Big ticket item???? I asked to speak to a supervisor and was told I would get the same information from a supervisor. I took off work and wasted PTO for the delivery and didn’t get a sorry or anything – it was the next available is March 6th. I have already waited 7 weeks for the item. Wasted my time traveling to the local store and spending 2 hours there, used a vacation day, and spent over an hour trying to get help on the phone. Not impressed – you just lost a potential good customer.

Sleep Number, Why another BAD review?? We have had our Sleep Number bed for about 18 years. We purchased it as Glenn Beck was advertising for it. We decided to get another one (I wanted a regular mattress) and went to the local store. As we are not the richest people we ordered a basic bed C3 or something like that, with a base. Now after waiting 25 days to get a delivery date, and also getting text messages everyday for the last week, telling us our delivery date and times of suspected delivery of our bed. Fast forward to delivery day…. our time was supposed to be 9-12, at 11:39 I received a message that our time was pushed to 11:30 – 2:30. I know if I was the one who was sitting home waiting… I probably would have strangled the delivery person. Time is money and everyone’s time is valuable! My husband and I have been in the service business for 30 years and know there are times where things get screwed up and we have to apologize to the customer for the delay. We actually call our customers and talk to them. I myself do not appreciate the fact that I’m not worth getting a call from a live person, but the company will be happy to take my money! My husband is loosing a full days pay sitting and waiting for this company to get this bed. In reading the other reviews… I maybe should have looked for this site before I purchased another Sleep Number bed.

Sleep Number, Totally Disatisfied With Sleep Number Bed, Service, Quality; Financing. My List Is Way To Long To Submit Here! I Am Requesting A Call From A Corporate Level To Resolve This Issue!!

Sleep Number, Disappointed with Zero Interest Financing Plan. Sleep Number uses Synchrony Bank to finance its 3-year no interest loans. My experience with Synchrony was horrible. They issue their credit card, then apply the Sleep Number balance to the card. It is very confusing to see how payments are supposed to be made. Don’t sign up for Autopay! I did, and they charged my checking account the entire amount of the “loan” in the first installment. There are easier, safer ways to offer consumer credit for products.