Many people search for the Mattress Firm corporate office when they need the Mattress Firm headquarters address, corporate phone number, main office contact information, ownership details, or a higher-level route for an unresolved complaint. Mattress Firm is headquartered in Houston, Texas, and is now part of Somnigroup International Inc. after Tempur Sealy completed its acquisition of Mattress Firm in 2025.
Mattress Firm Corporate Office and Headquarters Contact Information
Mattress Firm’s corporate office is commonly referred to as the Mattress Firm headquarters, Mattress Firm HQ, Mattress Firm main office, or Mattress Firm Houston headquarters. For most order, delivery, return, trial, warranty, or store issues, customers should start with Mattress Firm customer support or the store involved in the purchase before trying to escalate to corporate.
- Company: Mattress Firm, Inc.
- Parent Company: Somnigroup International Inc.
- Mattress Firm Corporate Office Address: 3250 Briarpark Drive, Suite 400, Houston, TX 77042
- Mattress Firm Headquarters Phone Number: 1-713-923-1090
- Mattress Firm Customer Support: 1-877-384-2903
- Official Website: MattressFirm.com
- Official Customer Service Page: Mattress Firm Customer Service
- Official Store Locator: Find a Mattress Firm Store
- Warranty Information: Mattress Firm Warranty Assistance
The Mattress Firm corporate office phone number is best used for corporate-level or main-office matters. It may not be the fastest route for delivery scheduling, warranty claims, online orders, returns, comfort trial questions, financing, or store-specific complaints. For those issues, the official customer service page, store manager, warranty route, or financing provider may be more appropriate.
Mattress Firm Headquarters and Parent Company Update
Mattress Firm is one of the largest mattress and bedding specialty retailers in the United States. The company sells mattresses, adjustable bases, bed frames, bedding, pillows, mattress protectors, and related sleep products through stores and its website.
In 2025, Tempur Sealy completed its acquisition of Mattress Firm. Tempur Sealy then changed its corporate name to Somnigroup International Inc. Mattress Firm continues to operate as a multi-brand retailer under Somnigroup, along with other sleep-related businesses and brands. This means Mattress Firm still has its Houston headquarters and customer-facing retail operations, but the parent company is now Somnigroup International.
Choose the Correct Mattress Firm Support Route
Before contacting Mattress Firm corporate office, choose the support route that matches your issue. This helps prevent delays and gives you a better record if the matter needs to be escalated later.
- Store purchase complaint: Start with the store manager or district-level support through the store where the purchase was made.
- Online order issue: Use the official Mattress Firm customer service page or customer support phone number.
- Delivery problem: Contact Mattress Firm customer support and keep the delivery confirmation, time window, photos, and any driver notes.
- Comfort trial or return issue: Review the written trial, return, exchange, and restocking-fee terms connected to your purchase.
- Warranty claim: Use Mattress Firm’s warranty assistance page and keep photos, inspection results, purchase documents, and bed-frame/support details.
- Financing or Mattress Firm credit card issue: Contact the financing or credit card provider listed on your account documents.
- Corporate-level complaint: Escalate in writing to Mattress Firm corporate office after you have a case number or written record from customer support.
What to Have Before Contacting Mattress Firm Corporate Office
If you are contacting the Mattress Firm main office about a complaint, have your details organized before you call or write. Corporate escalation is usually easier to review when the issue is clear and documented.
- Order number, invoice number, receipt, or confirmation email
- Store location, city, and state if the purchase was made in person
- Delivery date, scheduled delivery window, and delivery notes
- Mattress brand, model, size, and purchase date
- Photos of defects, damage, stains, foundation support, or delivery problems when relevant
- Names or dates of previous support conversations
- Case number, warranty claim number, or return authorization if available
- A short summary of the resolution you are requesting
Avoid posting private details such as full order numbers, financing account numbers, credit card numbers, home addresses, phone numbers, or personal employee information in public comments.
How to Escalate a Mattress Firm Complaint
For a Mattress Firm corporate office complaint, start with the route closest to the transaction. If your issue involves a local store, speak with the store manager first. If it involves an online order, delivery issue, trial period, warranty claim, or website purchase, use Mattress Firm customer service and keep a record of every contact.
If the issue remains unresolved, send a concise written complaint to Mattress Firm corporate headquarters in Houston. Include your order details, the store or online channel involved, what happened, who you contacted, any case numbers, and what outcome you are requesting. Keep the tone factual and include copies of supporting documents rather than originals.
For warranty disputes, review whether the warranty is handled by Mattress Firm or by the mattress manufacturer. Some mattress warranty claims depend on photos, inspection results, body-impression measurements, foundation support, mattress condition, and whether the product has stains or physical damage. If you are disputing a denied warranty claim, include the specific reason given for the denial and any evidence that supports your position.
Common Reasons Customers Contact Mattress Firm Headquarters
Customers may look for the Mattress Firm corporate office phone number or headquarters address for issues such as:
- Unresolved mattress return, comfort trial, or exchange problems
- Delivery delays, missed deliveries, or delivery damage
- Warranty claim denials or inspection disputes
- Problems with promotional items, bundled products, or “free” add-ons
- Refund timing, restocking fees, or cancellation concerns
- Store-level service complaints
- Online order support issues
- Advertising, pricing, or promotion concerns
- Privacy, data, or account-related questions
Privacy, Legal, and Account Safety Notes
For privacy-rights requests or questions about personal information, use Mattress Firm’s official privacy policy and privacy request route. Do not send sensitive personal information through unofficial websites, social media comments, public review forms, or unverified phone numbers.
Be cautious of fake support numbers, sponsored search ads, or third-party sites that claim to provide “direct” Mattress Firm complaint lines. Mattress purchases, delivery issues, warranty claims, and financing questions can involve personal information, payment details, and home addresses, so always verify that you are using Mattress Firm’s official website, official customer service page, the store where you purchased, or the account provider listed on your financing documents.
Mattress Firm Reviews and Complaints
Current CorporateOfficeHeadquarters.com reader comments for Mattress Firm include individual experiences related to return disputes, comfort trial expectations, customer service follow-up, warranty claim problems, mattress defects, and advertising complaints. These comments are individual customer experiences and may not reflect every Mattress Firm store, support agent, delivery provider, warranty decision, or purchase.
If you leave a Mattress Firm review below, include the store location, order type, purchase date, mattress brand or model, support route used, and whether Mattress Firm responded. Helpful reviews are specific, factual, and avoid posting private account information.
About Mattress Firm
Mattress Firm is a national mattress and sleep-products retailer with stores across the United States and an online shopping platform. The company sells mattresses from major bedding brands, adjustable bases, bed frames, pillows, mattress protectors, bedding, and related sleep accessories. Mattress Firm also promotes sleep consultations through its Sleep Expert model, store locator, delivery options, financing options, warranty assistance, and comfort trial programs.
Because Mattress Firm sells through both local stores and its website, the correct support route depends on where and how the purchase was made. Store-level purchases may involve the showroom, manager, delivery team, and local documentation. Website purchases may involve customer service, online order support, shipping, delivery scheduling, or digital receipts.
Competitors and Related Corporate Office Pages
Mattress Firm competes with mattress retailers, furniture stores, department stores, warehouse clubs, online mattress brands, and large e-commerce companies. Customers comparing corporate office information, headquarters addresses, complaint routes, and reviews may also visit the corporate office pages for Sleep Number, Rooms To Go, Ashley Furniture, Raymour & Flanigan, Macy’s, and Amazon.
Related Mattress Firm Resources
- Official Mattress Firm Website
- Mattress Firm Customer Service
- Mattress Firm Warranty Assistance
- Mattress Firm FAQ
- Mattress Firm Store Locator
- Mattress Firm Privacy Policy
- Somnigroup International
- Better Business Bureau
- FTC Report Fraud
Frequently Asked Questions About Mattress Firm Corporate Office
Where is Mattress Firm corporate office?
Mattress Firm corporate office is located at 3250 Briarpark Drive, Suite 400, Houston, TX 77042.
What is the Mattress Firm headquarters address?
The Mattress Firm headquarters address is 3250 Briarpark Dr., Suite 400, Houston, Texas 77042. This is also commonly searched as Mattress Firm HQ, Mattress Firm Houston headquarters, Mattress Firm main office, or Mattress Firm corporate headquarters.
What is the Mattress Firm corporate office phone number?
The Mattress Firm corporate office phone number is 1-713-923-1090. For customer support, Mattress Firm lists 1-877-384-2903 through its official customer service resources.
Is the Mattress Firm corporate phone number the same as customer service?
No. The Mattress Firm headquarters phone number is a corporate/main-office number. Most customer issues involving orders, delivery, returns, warranties, comfort trials, store purchases, or online purchases should start with Mattress Firm customer service, the local store, or the relevant support route.
Who owns Mattress Firm?
Mattress Firm is part of Somnigroup International Inc. Tempur Sealy completed its acquisition of Mattress Firm in 2025 and then changed its name to Somnigroup International Inc.
How do I file a complaint with Mattress Firm corporate office?
Start with the store manager or Mattress Firm customer service. If the issue is not resolved, escalate in writing to Mattress Firm corporate office at 3250 Briarpark Drive, Suite 400, Houston, TX 77042. Include your order number, store location, dates, case number, supporting photos or documents, and the resolution you are requesting.
How do I contact Mattress Firm about a warranty claim?
Use Mattress Firm’s official warranty assistance page. Keep your receipt, purchase date, product details, photos, inspection notes, bed-frame or foundation information, and any claim number connected to your case.
How do I contact Mattress Firm about privacy or personal data?
Use Mattress Firm’s official privacy policy and privacy request process. Do not post privacy requests, home addresses, phone numbers, payment details, or account information in public review comments.
Why do people contact Mattress Firm headquarters?
People contact Mattress Firm headquarters for unresolved complaints involving returns, comfort trials, warranty denials, delivery issues, refund delays, store service, advertising concerns, promotional disputes, and corporate-level escalation.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate office, headquarters, complaint, review, and escalation information for major companies and brands. We review official company pages, public records, parent-company updates, support resources, address information, phone number references, and reader-submitted experiences to help users find the correct route for corporate contact or complaint escalation.
Page Update Note
This Mattress Firm corporate office page was updated on June 29, 2026 to clarify the Houston headquarters address, corporate office phone number, customer support route, Somnigroup ownership update, complaint escalation tips, review themes, and outdated address/phone information.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Mattress Firm, Inc., MattressFirm.com, Somnigroup International Inc., Tempur Sealy, any Mattress Firm store, delivery provider, financing provider, warranty administrator, or related company. This page is for informational purposes only and is designed to help users find corporate office information, headquarters details, complaint routes, support resources, and customer review options. Contact details, headquarters addresses, phone numbers, customer support routes, return rules, warranty terms, delivery policies, financing processes, privacy routes, and ownership information can change, so always verify important information with the official Mattress Firm website, customer service page, store manager, financing provider, or parent-company resources before making decisions or sending private information.
Share Your Experience
Have you contacted Mattress Firm corporate office, customer service, a local store manager, warranty support, delivery support, or a financing provider about a complaint? Share your Mattress Firm review below. Helpful reviews mention the store location, purchase type, item purchased, issue type, support route used, and whether the company resolved the problem. Please do not post private information such as full order numbers, financing account numbers, credit card numbers, passwords, home addresses, phone numbers, receipts with personal data, or employee personal details.