Smoothie King corporate office headquarters is located at 9797 Rombauer Road, Suite 150, Coppell, TX 75019. The published Smoothie King corporate phone number is 1-214-935-8900. Smoothie King Franchises, Inc. is a privately held franchise company whose parent is SK USA Inc. Wan Kim is identified as owner, chairman, and CEO, while Gavin Felder serves as president and chief financial officer. Customers with store, online-order, app, Healthy Rewards, gift-card, product, cleanliness, or employee-conduct complaints should normally contact the store or use Smoothie King’s official feedback form before escalating an unresolved concern to the Coppell headquarters.
Smoothie King Corporate Office and Headquarters Contact Information
- Consumer Brand: Smoothie King
- Corporate and Franchising Entity: Smoothie King Franchises, Inc.
- Parent Company: SK USA Inc.
- Ownership Status: Privately held
- Corporate Office and Headquarters Address: 9797 Rombauer Road, Suite 150, Coppell, TX 75019, USA
- Smoothie King Corporate Phone Number: 1-214-935-8900
- Published Toll-Free Number: 1-800-577-4200
- Official Customer Contact Form: Contact Smoothie King
- Official Website: SmoothieKing.com
- Frequently Asked Questions: Smoothie King FAQs
- Store Locator: Find a Smoothie King Location
- Gift Cards: Manage Smoothie King Gift Cards
- Careers: Smoothie King Careers
- Franchise Information: Smoothie King Franchising
- Franchise Development Number: 1-877-927-6104
- Privacy Policy: Smoothie King Privacy Policy
- Privacy Email: pr*****@**********ng.com
- Terms of Use: Smoothie King Terms of Use
- Digital Accessibility: Smoothie King Accessibility
The number 1-214-935-8900 is Smoothie King’s published corporate-office and franchisor number. It is not identified as a dedicated complaint department, local-store support line, payroll number, employee-relations number, or universal Human Resources number.
The toll-free number 1-800-577-4200 is published through Smoothie King resources, including its privacy policy. For most guest complaints, the official contact form or the specific store involved may provide a more direct route.
Where Is Smoothie King Headquarters?
Smoothie King headquarters is located at 9797 Rombauer Road, Suite 150, Coppell, Texas 75019. Coppell is part of the Dallas-Fort Worth metropolitan area, which is why some company announcements and older descriptions refer more generally to Dallas.
The Coppell location may also be described as the Smoothie King corporate office, headquarters, HQ, home office, head office, main office, franchise office, or corporate support center.
The headquarters is not a public smoothie shop, order-pickup counter, gift-card service desk, refund location, or product-return center. Do not visit or ship products, receipts, gift cards, or food to the corporate office unless Smoothie King provides specific instructions.
Smoothie King Ownership and Corporate Structure
Smoothie King Franchises, Inc. is a Texas corporation and the franchisor for the Smoothie King system. Its parent company is SK USA Inc.
Smoothie King describes itself as privately held. Wan Kim is identified as the company’s owner, chairman of the board, and chief executive officer. Gavin Felder serves as president and chief financial officer and has responsibility for day-to-day business management and financial strategy.
The Smoothie King system includes both franchised and company-affiliate-owned stores, but most locations are operated by franchisees. An independently owned franchise may be the business responsible for local employees, preparation, cleanliness, scheduling, refunds, store management, and other day-to-day matters.
Check the receipt, job paperwork, pay statement, store listing, or other written documents when it is important to identify the legal operator of a specific location.
Smoothie King Corporate Office vs. Customer Service and Franchise Locations
Smoothie King corporate headquarters handles company leadership, franchise-system administration, brand standards, menu strategy, marketing, legal matters, privacy, technology, corporate employment, franchise development, and higher-level unresolved concerns.
A local store normally handles orders, ingredient requests, product preparation, remakes, store-level refunds, operating hours, sanitation, employee conduct, local hiring, and complaints about a specific visit.
Because many Smoothie King stores are independently owned and operated, corporate headquarters may refer a local complaint to the franchise owner or operating company responsible for that store.
The official contact form allows customers to select the type of inquiry, including:
- Smoothie King app or loyalty-program questions
- Feedback about a store experience
- Feedback about an online order
- Nutrition questions
- Employment inquiries
- Fundraising, sponsorship, or marketing questions
- Gift-card questions
- Franchise information
- Public-relations or media questions
Choose the Correct Smoothie King Support Route
- Incorrect or missing item: Contact the store that prepared the order and retain the receipt.
- Online-order problem: Contact the preparing store and submit the online-order category through the official form.
- Third-party delivery problem: Contact both the store and the delivery platform when the issue involves delivery handling or charges.
- Store cleanliness or employee conduct: Ask for the store manager, then submit store feedback if the concern remains unresolved.
- App or Healthy Rewards issue: Use the app or loyalty-program category on the contact form.
- Missing points or promotional reward: Keep the receipt and provide the account email, purchase date, store, and offer details privately.
- Gift-card balance or reload: Use the official gift-card page or contact form.
- Nutrition or allergen question: Review the official nutrition information and contact Smoothie King before ordering when clarification is needed.
- Local job application: Contact the store because the employer may be an independent franchisee.
- Home-office position: Use official corporate job listings.
- Franchise opportunity: Use the franchise website or call Franchise Development at 1-877-927-6104.
- Privacy request: Use the privacy-policy instructions, privacy email, contact form, or published toll-free number.
- Unresolved corporate complaint: Document the store and contact-form responses before contacting the Coppell office.
What to Have Before Contacting Smoothie King Corporate
- The store address or store number shown on the receipt
- The order date and approximate time
- The order number and purchase channel
- A copy of the receipt or app confirmation
- The menu items and requested modifications
- The name of the delivery platform when applicable
- The dates and roles of employees or managers previously contacted
- Photographs of the order, packaging, or visible store condition when relevant
- The feedback-form confirmation or case reference
- A concise explanation of the requested resolution
Do not post payment-card numbers, gift-card numbers, app passwords, loyalty-account credentials, home addresses, private phone numbers, medical records, employee personnel files, or unredacted receipts in public comments.
How to Escalate a Smoothie King Complaint
Begin with the manager of the store involved when a complaint concerns an incorrect order, missing item, product quality, employee interaction, cleanliness, refund, promotion, local hiring, or store operation.
Provide the date, approximate time, receipt, order number, and a concise description of what occurred. State whether you are requesting a remake, refund review, account correction, management response, or another specific resolution.
If the store does not resolve the complaint, submit the appropriate category through the official Smoothie King contact form. Include the store’s physical address or receipt store number so the complaint can be directed to the appropriate operator.
For a substantial concern that remains unresolved, written correspondence may be sent to:
Smoothie King Franchises, Inc.
9797 Rombauer Road, Suite 150
Coppell, TX 75019
Send copies rather than original receipts, medical records, gift cards, photographs, or legal documents. Do not send food products to corporate headquarters.
Store Order, Refund, and Delivery Complaints
Order complaints may involve missing products, incorrect ingredients, unavailable items, substitutions, portion concerns, melted products, delayed pickup, delivery handling, duplicate charges, or a promotion that did not apply.
Contact the preparing store promptly because it can review the order, employees on duty, inventory, and register records. Keep the receipt and photograph the product before discarding it when condition or preparation is part of the complaint.
For an order placed through another delivery company, determine whether the issue occurred during preparation, payment processing, pickup, or delivery. The store and delivery provider may control different parts of the transaction.
Do not assume that submitting a public comment automatically creates a refund request or corporate complaint. Use an official Smoothie King channel and request written confirmation of any refund, account credit, reward adjustment, or replacement promise.
Healthy Rewards, App, Promotion, and Gift-Card Complaints
For missing Healthy Rewards points, app-login problems, promotional offers, birthday rewards, or mobile-order issues, use the app and loyalty-program option on Smoothie King’s contact form.
Keep the account email, offer terms, purchase date, receipt, store number, and screenshots showing the issue. Redact barcodes, account identifiers, and payment information before sharing screenshots publicly.
Gift-card balances, purchases, e-gift cards, bulk orders, and reloads are handled through Smoothie King’s official gift-card page and its service providers. Use only links reached through SmoothieKing.com.
The corporate number 1-214-935-8900 is also referenced in Smoothie King’s FAQ for adding value to an existing gift card. It should not be treated as a general gift-card dispute department.
Food Safety, Cleanliness, and Allergen Complaints
A complaint involving sanitation, suspected contamination, an undeclared allergen, employee food-handling conduct, or possible foodborne illness should be documented and reported promptly to the store manager.
Record the store, date, time, menu item, ingredients, receipt information, and what was observed. Preserve relevant packaging and photographs when safe to do so.
For a restaurant sanitation or suspected foodborne-illness concern, customers may also contact the state or local health agency responsible for regulating that location. Seek appropriate medical assistance when symptoms or an allergic reaction require care.
Smoothie ingredients, recipes, suppliers, and preparation environments can change. Customers with allergies or medical dietary requirements should review current official nutrition information and speak with the store before ordering.
Smoothie King Employee, HR, and Applicant Questions
Smoothie King does not prominently publish a universal public Human Resources, payroll, benefits, or employee-relations phone number.
The corporate number 1-214-935-8900 should not be described as a dedicated Smoothie King HR number. Some job pages may use the corporate number for application accessibility assistance, which is different from payroll or employee-relations support.
Applicants seeking a local store position should contact the location directly. Because many stores are franchised, the store’s legal operator may be the employer.
Applicants interested in Smoothie King home-office work should use official corporate job listings. Current employees should use authorized management, payroll, benefits, Human Resources, or employee-relations channels provided by their employer.
Do not publish employee identification numbers, schedules, payroll documents, medical information, disciplinary records, home addresses, or private workplace messages in public reviews.
Smoothie King Franchise Questions
Prospective franchisees should use Smoothie King’s official franchise website or call Franchise Development at 1-877-927-6104.
The corporate number 1-214-935-8900 is also published in Smoothie King’s Franchise Disclosure Document. Franchise prospects should rely on the current disclosure document and signed agreements rather than general website summaries.
Existing franchisees should use the contractual, operational, legal, or internal franchise-support channels provided by Smoothie King.
Smoothie King Reviews and Complaints
Smoothie King reviews vary by store ownership, location, management, employees, order type, product, delivery provider, and complaint route.
Visible commenters on this page discuss a missing promotional kids’ smoothie, an allegedly incorrect order combined with employee-conduct and cleanliness concerns, a substituted and melted smoothie bowl, a serious alleged food-handling incident, and an employment-related complaint involving local management and tips.
These are individual commenter accounts and do not establish what occurred in every case or at every Smoothie King location.
When leaving a Smoothie King corporate-office review below, include the city and state, approximate date, order type, general issue, support route used, response time, and whether the complaint was resolved.
Fake Smoothie King Support and Promotion Warning
Use SmoothieKing.com, the official app, the verified store locator, or the contact form linked from the official website before providing account, gift-card, employment, or payment information.
Be cautious with fake rewards, gift-card giveaways, refunds, job offers, franchise solicitations, customer-support numbers, and websites that imitate Smoothie King branding.
Do not provide passwords, one-time verification codes, full gift-card numbers, payment-card information, bank credentials, gift-card payments, cryptocurrency, or remote access to a device in response to an unsolicited message.
Smoothie King Competitors and Related Corporate Office Pages
Smoothie King competes with smoothie, juice, coffee, quick-service restaurant, and health-focused food brands. Closely related competitors include Jamba, Tropical Smoothie Cafe, Planet Smoothie, Starbucks, and regional juice and smoothie businesses.
Related corporate-office pages include Jamba Corporate Office, Starbucks Corporate Office, and Whole Foods Corporate Office.
Related Resources
- Official Smoothie King Website
- Smoothie King Contact and Feedback Form
- Smoothie King Frequently Asked Questions
- Smoothie King Store Locator
- Smoothie King Gift Cards
- Smoothie King Careers
- Smoothie King Franchise Information
- Smoothie King Leadership
- Smoothie King Privacy Policy
- Smoothie King Terms of Use
- Smoothie King Digital Accessibility
- FDA Guidance for Restaurant and Retail Food Complaints
- USAGov Company Complaint Guidance
- Find a State Consumer-Protection Office
Frequently Asked Questions About Smoothie King Corporate Office
Where is Smoothie King headquarters?
Smoothie King headquarters is located at 9797 Rombauer Road, Suite 150, Coppell, TX 75019.
What is Smoothie King’s corporate phone number?
The published Smoothie King corporate-office and franchisor phone number is 1-214-935-8900.
What is Smoothie King’s toll-free number?
Smoothie King publishes 1-800-577-4200 through official resources. The online contact form may be more useful for selecting a specific complaint category.
Is 1-214-935-8900 the Smoothie King complaint number?
No dedicated complaint-department designation is published for that number. It is the corporate-office and franchisor number. Store complaints should normally begin with the store manager or official feedback form.
Is Smoothie King headquartered in Dallas?
The headquarters is specifically in Coppell, Texas, which is part of the Dallas-Fort Worth metropolitan area.
Who owns Smoothie King?
Smoothie King is privately held. Wan Kim is identified as its owner, chairman, and CEO. Smoothie King Franchises, Inc.’s parent company is SK USA Inc.
Who is the president of Smoothie King?
Gavin Felder serves as Smoothie King’s president and chief financial officer.
Are Smoothie King locations franchised?
Most Smoothie King locations are franchised, although the system also includes company-affiliate-owned stores. The receipt or store information may identify the operator responsible for a specific location.
How do I complain about a Smoothie King store?
Contact the store manager first. If the matter remains unresolved, submit store feedback through the official contact form and include the store address or receipt store number.
How do I report a Smoothie King online-order problem?
Contact the preparing store and select the online-order category on Smoothie King’s official contact form. Also contact the delivery platform when it controlled delivery or payment.
How do I contact Smoothie King about missing rewards points?
Use the app or loyalty-program category on the official contact form. Keep the receipt, account email, store number, offer details, and relevant screenshots.
What is Smoothie King’s HR phone number?
Smoothie King does not prominently publish a universal public HR number. Local-store employees should use the channels provided by their employer, while home-office applicants should use official corporate job listings.
How do I contact Smoothie King about a franchise?
Visit the official franchise website or call Franchise Development at 1-877-927-6104.
Why Trust CorporateOfficeHeadquarters.com?
CorporateOfficeHeadquarters.com provides corporate office, headquarters, address, phone number, ownership, complaint-route, and review information for restaurant chains, retailers, franchise companies, financial institutions, airlines, hotels, and other major organizations.
This page is designed to help readers distinguish Smoothie King’s Coppell corporate headquarters from its toll-free number, official feedback form, local franchise stores, online ordering, Healthy Rewards, gift cards, careers, privacy support, and Franchise Development.
Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Smoothie King Franchises, Inc., SK USA Inc., Smoothie King Co., Inc., Wan Kim, any franchisee, store operator, employee, delivery provider, gift-card administrator, or customer-support representative.
This page is provided for informational purposes and is not legal, medical, nutritional, employment, franchise-investment, food-safety, or financial advice.
Addresses, phone numbers, ownership structures, leadership roles, store operators, menu items, promotions, rewards terms, gift-card procedures, complaint routes, and employment contacts may change. Contact Smoothie King through an official company channel for information applying to a particular order, store, account, job, or franchise relationship.
Share Your Experience
Have you contacted Smoothie King corporate headquarters, a local store manager, the feedback team, online-order support, Healthy Rewards, gift-card support, Franchise Development, privacy support, or a local health agency?
Share your experience with a store visit, incorrect order, missing product, refund request, promotion, app issue, rewards account, gift card, delivery, cleanliness concern, employee interaction, job application, or corporate escalation below.
Helpful reviews include the city and state, approximate date, order type, general issue, support route used, response time, and whether the complaint was resolved. Please do not post payment-card numbers, gift-card numbers, passwords, loyalty-account credentials, home addresses, personal phone numbers, private email addresses, medical records, employee personnel information, or unredacted receipts.