Talbots’ corporate office is located in Hingham, Massachusetts. The company is known for women’s clothing, shoes, accessories, inclusive sizing, and classic apparel sold through stores, catalogs, and Talbots.com. Talbots is part of KnitWell Group, a specialty apparel organization that also includes Ann Taylor and LOFT. Below are the verified Talbots headquarters address, corporate phone number, customer-service contacts, complaint options, company information, and an open forum for customer reviews and feedback.
How To Contact Talbots Corporate Office Headquarters
Talbots Headquarters Address and Corporate Phone Number
- Corporate name: The Talbots LLC
- Talbots corporate address: One Talbots Drive, Hingham, MA 02043, USA
- Talbots corporate phone number: 1-781-749-7600
- Customer Care mailing address: One Talbots Drive, Hingham, MA 02043
- Official website: talbots.com
- Corporate group: KnitWell Group
- Talbots careers: Talbots Job Opportunities
Talbots Customer Service Phone Numbers and Contact Options
- Talbots customer service: 1-800-992-9010
- Customer-service hours: Monday through Friday, 8:00 a.m. to 10:00 p.m. Eastern Time; Saturday and Sunday, 8:00 a.m. to 6:00 p.m. Eastern Time
- Talbots order phone number: 1-800-TALBOTS (1-800-825-2687)
- Order-line hours: Daily, 7:00 a.m. to 1:00 a.m. Eastern Time
- Website assistance: 1-800-510-6606
- International customer service: 1-781-741-4028
- Talbots text support: 1-855-470-0010
- Text and live-chat hours: Daily, 8:00 a.m. to 6:00 p.m. Eastern Time
- Talbots contact page: Email, Chat and Contact Options
Is 175 Beal Street Still the Talbots Corporate Address?
Older Talbots corporate listings may show 175 Beal Street in Hingham. Historical information indicates that the property became known as One Talbots Drive. Talbots’ current contact materials use:
The Talbots LLC
Customer Care
One Talbots Drive
Hingham, MA 02043
Using One Talbots Drive provides the most consistent match with Talbots’ current corporate and Customer Care information.
How to File a Complaint With Talbots
- Choose the appropriate contact. Use Talbots customer service for orders, returns, refunds, promotions, rewards and product concerns. Contact Comenity Bank for Talbots Credit Card account problems.
- Contact the original store when appropriate. A local store may be the best first contact for an in-store purchase, fitting, store pickup or store-level service complaint.
- Gather supporting information. Have the order number, receipt, item number, purchase date, tracking information and previous case number available.
- Ask for a case number. Record the date, representative, reference number, proposed resolution and expected follow-up date.
- Request supervisor review. If the first representative cannot resolve the concern, politely request escalation.
- Submit written documentation. Use the email form on Talbots’ official contact page when photographs, tracking information or a written record would help explain the problem.
- Write to the corporate office when necessary. Corporate correspondence may be sent to The Talbots LLC, One Talbots Drive, Hingham, MA 02043.
When writing to the corporate office, include a concise explanation, relevant dates, the store or order involved, previous case numbers and the resolution requested. Keep copies of correspondence and shipping confirmation.
About Talbots
Talbots was founded in Hingham in 1947 by Nancy and Rudolf Talbot. The brand developed from a New England clothing business into a multichannel retailer offering women’s apparel, shoes and accessories through stores, catalogs and online shopping.
Talbots describes its style as classic, modern and versatile, with apparel offered in an inclusive range of sizes. The company operates more than 450 stores in the United States and Canada and employs thousands of associates.
Talbots is part of KnitWell Group, a specialty apparel organization formed to bring together Talbots, Ann Taylor and LOFT. The broader KnitWell portfolio also includes additional women’s apparel brands.
Talbots Competitors, Sister Brands and Related Corporate Offices
Talbots competes in the women’s apparel market with specialty retailers, department stores, direct-to-consumer brands and independent boutiques. Comparable retailers and related KnitWell brands include:
- Ann Taylor and LOFT Corporate Office
- Chico’s Corporate Office
- J.Jill Corporate Office
- Eileen Fisher Corporate Office
Talbots Corporate Office Reviews, Complaints and Feedback
No Talbots reviews were published on this page when it was last reviewed. Customers are invited to share firsthand experiences involving the Talbots corporate office, unresolved complaint escalations, company policies, store management, product quality or other corporate-level concerns.
For order, return, refund, shipping and credit-card experiences, readers can also visit the Talbots Customer Service page.
Helpful reviews may include the approximate date, contact channel, type of purchase or concern, response time and whether the issue was resolved. Reviews represent individual customer experiences and are not independently verified by CorporateOfficeHeadquarters.com.
Talbots Corporate Office Frequently Asked Questions
Where is the Talbots corporate office?
Talbots lists its corporate and Customer Care address as One Talbots Drive, Hingham, Massachusetts 02043.
What is the Talbots corporate phone number?
The Talbots corporate switchboard number is 1-781-749-7600.
What is the Talbots customer-service number?
Talbots customer service can be reached at 1-800-992-9010.
What is 1-800-TALBOTS?
1-800-TALBOTS (1-800-825-2687) is Talbots’ ordering and shopping-assistance number.
Can I text Talbots customer service?
Yes. Talbots lists text support at 1-855-470-0010, generally available daily from 8:00 a.m. to 6:00 p.m. Eastern Time.
Does Talbots offer live chat and email support?
Talbots provides live chat and an email form through its official contact page. Time-sensitive inquiries should generally be made by phone or live chat.
How do I contact the Talbots Credit Card company?
Talbots Credit Card and Talbots World Mastercard accounts are issued and serviced by Comenity Bank. Cardholders can call 1-800-225-8204 for account assistance.
Is 175 Beal Street different from One Talbots Drive?
Historical sources used 175 Beal Street for the Talbots corporate property. Current Talbots materials use One Talbots Drive, which should be used for present corporate correspondence.
Where can I find detailed Talbots return and refund information?
Visit Talbots’ official website or the updated Talbots Customer Service guide for current return, refund, exchange and credit-card support information.
Share Your Talbots Experience
Have you contacted Talbots’ corporate office, customer-service department or a Talbots store? Share your experience below. Reviews about corporate responses, store management, company policies, product concerns and complaint resolution can help other shoppers understand what to expect.
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Disclaimer
CorporateOfficeHeadquarters.com is not affiliated with Talbots, The Talbots LLC, KnitWell Group, Sycamore Partners or Comenity Bank. This page is provided for corporate-information, review and complaint purposes. Contact information and company policies may change, so readers should confirm important details directly with Talbots or the appropriate account provider.