Tommy Bahama Corporate Office Headquarters, Address & Phone 

Tommy Bahama corporate office and headquarters are located at 400 Fairview Avenue North, Suite 488, in Seattle, Washington. Tommy Bahama is an apparel, retail, restaurant, and lifestyle brand owned by Oxford Industries, Inc.

Customers commonly search for the Tommy Bahama corporate address, headquarters phone number, Guest Services, customer-service email, order support, return help, store complaints, restaurant feedback, gift-card assistance, Human Resources, or a way to escalate an unresolved concern. This page explains which Tommy Bahama, store, restaurant, resort, licensee, or parent-company contact is appropriate.

Tommy Bahama Corporate Office and Headquarters

• Legal operating company: Tommy Bahama Group, Inc.
• Parent company: Oxford Industries, Inc.
• Tommy Bahama headquarters address: 400 Fairview Avenue North, Suite 488, Seattle, WA 98109, USA
• Tommy Bahama corporate office phone number: 1-206-622-8688
• United States Guest Services: 1-866-986-8282
• Guest Services hours: Daily, 6:00 a.m.–5:00 p.m. Pacific Time
• International Guest Services: 1-206-905-2808
• Written customer support: Tommy Bahama contact form
• Accessibility email: ac***********@*********ma.com
• Store locator: Find a Tommy Bahama store
• Restaurants and Marlin Bars: Find a Tommy Bahama restaurant
• Official website: tommybahama.com

Telephone clarification: The number 1-206-622-8688 is associated with the Seattle corporate office. It is not the best first contact for an order, return, refund, gift card, promotional Award, store purchase, or product complaint. Use Guest Services at 1-866-986-8282 for ordinary consumer assistance.

Email clarification: Tommy Bahama does not currently display a general public Guest Services email address on its contact page. Use the official contact form for written customer support. The accessibility email is intended for accessibility and assistive-technology concerns rather than ordinary order or return questions.

Facility clarification: The Seattle headquarters is a corporate workplace. It is not a regular retail store, outlet, restaurant, Marlin Bar, resort, furniture showroom, merchandise-return facility, ecommerce warehouse, gift-card counter, or guaranteed walk-in complaint department.

How to Contact Tommy Bahama Guest Services

Tommy Bahama Guest Services handles most consumer questions involving:

• Online orders
• Order status
• Shipping
• Returns and exchanges
• Refunds
• Product information
• Sizes, colors, and availability
• Store purchases
• Gift cards
• Promotional Award Cards
• Account access
• Website problems
• Store feedback
• Restaurant and Marlin Bar routing

• Telephone: 1-866-986-8282
• Hours: Daily, 6:00 a.m.–5:00 p.m. Pacific Time
• Online contact form: Contact Tommy Bahama Guest Services
• International telephone: 1-206-905-2808

Have the order number, purchaser name, billing ZIP code, store, receipt, product style number, return tracking, gift-card information, Award Card terms, and requested resolution available through a private support channel.

Choose the Correct Tommy Bahama Contact

• Online order or shipment: Contact Guest Services.
• Store purchase or employee concern: Contact the store manager, then Guest Services if unresolved.
• Restaurant or Marlin Bar complaint: Contact the restaurant manager, then Guest Services.
• Miramonte resort or Grapefruit Basil issue: Contact the resort’s management and operating company.
• Licensed furniture, bedding, fragrance, or home product: Contact the retailer and the manufacturer or licensee shown on the product, packaging, warranty, or receipt.
• Outlet purchase: Contact the outlet and review the separate outlet exchange policy.
• Gift card or promotional Award Card: Contact Guest Services.
• Employment application: Use the official Tommy Bahama careers site.
• Parent-company or investor question: Contact Oxford Industries.

How to Escalate a Tommy Bahama Complaint

1. Identify the business involved. Determine whether the issue concerns a full-price store, outlet, online order, restaurant, Marlin Bar, resort, licensed product, gift card, or promotional Award.
2. Start with the location or department. Contact the store manager, restaurant manager, resort operator, retailer, or Guest Services team that controls the transaction.
3. Keep supporting information. Save receipts, order confirmations, return tracking, product labels, photographs, gift-card records, Award terms, restaurant checks, and previous messages.
4. Ask for a supervisor or manager. State what happened, what has already been attempted, and the reasonable resolution requested.
5. Request a case or reference number. Use the same number during later calls and messages.
6. Keep a contact log. Record the date, time, representative, manager, promise, expected response, and result.
7. Submit a written Guest Services message. Use the official contact form and identify the store, restaurant, order, or product involved.
8. Send concise corporate correspondence when appropriate. Address the letter to Tommy Bahama Group, Inc., 400 Fairview Avenue North, Suite 488, Seattle, WA 98109.

Use copies rather than original receipts, gift cards, Award Cards, photographs, legal documents, or other irreplaceable records. Do not mail returned merchandise to the corporate office.

Tommy Bahama Returns and Exchanges

Tommy Bahama generally accepts eligible unworn, unwashed, or defective merchandise within 45 days of purchase for a refund.

Items should be:

• In the condition received
• In the original packaging when applicable
• Accompanied by the original tags
• Unworn and unwashed unless the complaint involves a manufacturing defect

Women’s swimwear must retain the original tags and hygienic liner.

Return an Online Order by Mail

Customers can retrieve a prepaid return label by signing into their account and viewing Order History. A guest who did not create an account can use the Order Status page and enter the order number and ZIP code.

• Order status: Review a Tommy Bahama order
• Returns: Start a Tommy Bahama return

Qualifying mail returns are currently free when the Tommy Bahama prepaid label is used for orders shipped within the United States or Canada.

A return package may generally be given to:

• A FedEx location or carrier
• A United States Post Office
• A United States Postal Service carrier

If a return label cannot be generated, call Guest Services at 1-866-986-8282. Be prepared to provide the name, order or invoice number, and email address used for the order. Tommy Bahama says it will email a qualifying prepaid label within approximately 24 hours.

Do not address a return manually to the Seattle headquarters. Use the destination printed on the authorized label.

Return Merchandise to a Store

Eligible merchandise may be returned or exchanged at a Tommy Bahama full-price retail store. Use the store locator to confirm the location and current hours before traveling.

Bring:

• The merchandise
• The original receipt or order information
• The original payment card when available
• The original packaging and tags
• Gift-return information when applicable

A licensed furniture dealer, resort shop, department store, outlet, or third-party retailer may use a different return policy. Contact the company shown on the receipt.

Return Processing and Refund Timing

Once a mailed return reaches the Tommy Bahama facility, processing and credit may take up to seven business days. Tommy Bahama sends a confirmation email after processing.

Additional posting time may be required by the bank, card issuer, PayPal, gift-card system, or other payment provider.

Original shipping and handling charges are generally not reimbursed.

Price Adjustments

A one-time adjustment on qualifying sale merchandise may be available within 14 days of purchase. The item must generally remain available in the applicable style and color. A retail-store adjustment requires the original receipt.

Promotional Gifts with Purchase

When a returned order included a promotional gift:

• The gift may need to be returned for a full refund to the original payment method.
• The customer may be permitted to keep the gift when the remaining purchase still satisfies the promotion’s spending requirement.
• A merchandise credit may be issued when the promotional gift is not returned and the remaining order no longer qualifies.

Tommy Bahama Outlet Return Policy

Tommy Bahama publishes a separate outlet policy:

• Outlet purchases are final sale.
• Eligible unworn and unwashed merchandise in the original packaging may be exchanged within 30 days.
• The original outlet receipt is required.
• The exchange must be for merchandise of equal or greater value.
• Swimwear cannot be returned or exchanged.
• No refund or store credit is issued through the outlet policy.

Contact the outlet where the merchandise was purchased before traveling, particularly when the item is defective or the requested replacement may not be available.

Missing or Delayed Tommy Bahama Refunds

For a refund complaint, retain:

• The order number
• The original receipt
• The return tracking number
• The carrier acceptance record
• The date the return reached the facility
• The items returned
• The refund expected
• The original payment method
• The Guest Services case number

Ask Guest Services to confirm:

• Whether the return was received
• Whether each item was accepted
• The refund amount
• The date the refund was issued
• The payment method receiving the credit
• Whether a promotional gift or Award affected the refund

Do not publish the complete order number, tracking number, payment-card details, or gift-card information in a public review.

Tommy Bahama Online Orders and Shipping

Guest Services can assist with:

• Order status
• Shipping confirmation
• A delayed package
• A package marked delivered but not found
• A wrong item
• A missing item
• A damaged product
• A canceled item
• A failed promotion
• An incorrect shipping address
• An account or checkout error

Tommy Bahama attempts to process orders quickly. Once an order has been submitted, changes to size, color, or quantity may not be possible. Contact Guest Services promptly when an error is discovered.

Wrong, Missing, or Damaged Merchandise

Keep the shipping carton, product packaging, labels, packing information, and photographs until Guest Services provides instructions.

Identify:

• The item ordered
• The item received
• The style, size, and color
• The quantity missing
• The nature of any damage
• Whether the shipping package was damaged
• The requested refund, replacement, or exchange

Tommy Bahama Store Complaints

Store-level complaints may involve:

• An employee or manager interaction
• Lack of assistance or acknowledgment
• A return or exchange decision
• An incorrect price
• A defective product
• Fitting-room service
• Product availability
• Cleanliness or maintenance
• Accessibility
• A gift card or promotional Award
• A lost item

Ask for the manager while the transaction or store condition can still be reviewed. Keep the receipt and record the store, date, approximate time, register or department, product, and employee role.

Describe observable conduct accurately. Do not publish an employee’s private phone number, work schedule, home address, social-media account, medical information, or unsupported criminal accusation.

Tommy Bahama Restaurants and Marlin Bars

Tommy Bahama operates full-service restaurants and Marlin Bars beside selected retail locations.

A restaurant or Marlin Bar complaint may involve:

• A reservation or wait
• Food preparation or quality
• An allergy or dietary question
• A drink or meal charge
• A service interaction
• A spilled item or damaged property
• A gift card or Award Card
• A private event
• Accessibility
• Cleanliness or sanitation

How to Escalate a Restaurant Complaint

1. Contact the manager while the meal or incident can still be reviewed.
2. Keep the receipt and identify the date, time, table, server, and items involved.
3. Ask that an incident report be created when there was an injury, spill, or property damage.
4. Request a copy of the corrected check or refund confirmation.
5. Contact Guest Services if local management does not respond.

Contact emergency services for a serious allergic reaction, injury, fire, crime, or immediate safety threat. Do not delay emergency care while waiting for a corporate response.

Tommy Bahama Miramonte Resort and Grapefruit Basil

The Tommy Bahama Miramonte Resort & Spa in Indian Wells, California operates under a licensing arrangement and is managed by a separate hospitality operator.

For a resort, room, spa, reservation, food-and-beverage, Grapefruit Basil, billing, or property-management complaint:

1. Contact the resort’s front desk or manager.
2. Ask for the applicable restaurant, spa, accounting, or hotel manager.
3. Retain the hotel folio, restaurant check, reservation, photographs, and previous correspondence.
4. Request a case or incident number.
5. Escalate through the resort operator before treating the matter as an ordinary Tommy Bahama retail complaint.

The Seattle apparel headquarters may be able to record brand feedback, but it may not control the property’s staffing, billing, restaurant service, or refund decisions.

Tommy Bahama Licensed Furniture, Bedding, and Home Products

Tommy Bahama licenses its name for categories that may be manufactured, distributed, warranted, or sold by other companies, including:

• Indoor and outdoor furniture
• Bedding and bath linens
• Beach chairs
• Fabrics
• Leather goods
• Sleepwear
• Fragrances
• Toiletries
• Other home and lifestyle products

For a licensed-product complaint, check:

• The receipt
• The product tag
• The manufacturer label
• The warranty card
• The packaging
• The retailer’s return policy

The retailer or licensed manufacturer may control the warranty, return, replacement, repair, or quality claim. Tommy Bahama Guest Services may help identify the appropriate route but may not be the company that manufactured or sold the item.

Documenting a Bedding or Furniture Complaint

Retain:

• Photographs of the full item and claimed defect
• The style and product number
• The law label or manufacturer label
• The retailer and purchase date
• The receipt
• Measurements when the complaint concerns dimensions or advertised coverage
• The product listing or advertisement
• The warranty terms

Describe the construction or defect accurately rather than assuming that Tommy Bahama Group directly manufactured the licensed item.

Tommy Bahama Gift Cards

Tommy Bahama gift cards are issued by Viewpoint Marketing, Inc.

They are generally accepted at participating Tommy Bahama stores and restaurants in the United States and Canada and for qualifying U.S. and Canadian orders through TommyBahama.com.

Gift cards are generally not valid at:

• Tommy Bahama Resorts
• Grapefruit Basil
• The separate Tommy Bahama Home Store
• TommyBahamaFurniture.com
• International orders outside the eligible U.S. and Canadian channels

Gift cards do not expire and do not carry maintenance fees under the current published terms. A lost, stolen, or damaged card may require the original proof of purchase before any remaining value can be transferred.

If merchandise purchased with a gift card is returned, the refund is generally issued as gift-card credit.

Do not publish a gift-card number, PIN, barcode, balance screenshot, or receipt.

Tommy Bahama Promotional Award Cards

Tommy Bahama may issue promotional Award Cards, including Flipside Awards. These are not ordinary gift cards and may have:

• An earning period
• A separate redemption period
• A minimum purchase requirement
• A limit of one card per transaction
• Location restrictions
• Product exclusions
• Restrictions involving alcohol, gratuities, taxes, shipping, furniture, resorts, outlets, or prior purchases

Before attempting redemption, review:

• The expiration date
• The redemption start date
• The required purchase amount
• The eligible website, store, restaurant, or country
• The Award number and PIN
• Whether another promotion can be combined

When an Award fails before its stated expiration:

1. Take a screenshot of the error.
2. Keep the Award and original qualifying receipt.
3. Confirm that the purchase meets the minimum.
4. Ask the store or Guest Services to document the attempt before expiration.
5. Request a case number and written explanation.

Do not publish the Award number or PIN.

Tommy Bahama Account and Website Help

Guest Services may assist with:

• Account login
• Password resets
• Order history
• Saved addresses
• Checkout problems
• Promotional-code errors
• Marketing email preferences
• Text-message support
• Gift-card redemption

When reporting a technical issue, include the device, operating system, browser, approximate time, page involved, and exact error message. Screenshots can help, but redact payment information, addresses, passwords, and card numbers.

Accessibility Assistance

• Guest Services: 1-866-986-8282
• Accessibility email: ac***********@*********ma.com

The accessibility email may be used for website assistive-technology issues and other accessibility questions. Store, restaurant, resort, and product accommodations may require contact with the specific location or operator.

Tommy Bahama Employment and Human Resources

Tommy Bahama does not currently display a general public Human Resources telephone number for all applicant and employee concerns. The corporate main number should not be described as a verified direct HR line.

• Tommy Bahama careers: Search Tommy Bahama jobs
• Corporate routing: 1-206-622-8688
• Current employees: Use the internal manager, Human Resources, payroll, benefits, employee-relations, or reporting resources supplied by Tommy Bahama.

Applicants should verify that a position appears through the official Tommy Bahama careers page before sharing sensitive information.

Do not send a Social Security number, bank details, identification document, password, verification code, or payment to an unverified recruiter.

Tommy Bahama Ownership, Leadership, and Operating Status

Tommy Bahama Group, Inc. is an active operating business of Oxford Industries, Inc.

• Brand and operating company: Tommy Bahama and Tommy Bahama Group, Inc.
• Parent company: Oxford Industries, Inc.
• Oxford stock exchange and ticker: New York Stock Exchange, OXM
• Chief Executive Officer, Tommy Bahama: Douglas “Doug” Wood
• Oxford Chairman, CEO, and President: Thomas C. “Tom” Chubb III
• Tommy Bahama headquarters: Seattle, Washington
• Oxford Industries headquarters: 999 Peachtree Street NE, Suite 1225, Atlanta, GA 30309
• Oxford corporate phone number: 1-404-659-2424
• Operating status: Active
• Latest reported Tommy Bahama location count: 168 locations as of May 2, 2026

The reported location count included 102 full-price retail stores, 28 food-and-beverage locations, and 38 outlets.

Oxford Industries also owns and markets Lilly Pulitzer, Johnny Was, Southern Tide, The Beaufort Bonnet Company, Duck Head, and Jack Rogers.

Tommy Bahama Reviews and Complaints

Current visible CorporateOfficeHeadquarters.com submissions include individual experiences involving:

• Dissatisfaction with the material, construction, dimensions, and advertised appearance of Tommy Bahama-branded bedding
• A complaint involving a spilled drink and alleged lack of follow-up at Grapefruit Basil in Indian Wells
• An unsuccessful attempt to redeem a promotional Flipside Award Card
• Positive assistance from store and online representatives despite the unresolved Award issue
• A complaint about lack of acknowledgment and assistance at a Kansas City retail store
• Positive feedback about service at a Tommy Bahama store in The Woodlands, Texas

These are individual reader-submitted accounts and have not been independently verified by CorporateOfficeHeadquarters.com. They do not establish that every Tommy Bahama product, licensed manufacturer, store, restaurant, resort, employee, Award Card, or Guest Services interaction has the same characteristics.

Experiences may differ according to the seller, manufacturer, licensee, store, restaurant, resort operator, product, order, promotional terms, local management, receipt, and how quickly the issue is documented and escalated.

Tommy Bahama Competitors and Related Companies

Tommy Bahama competes with lifestyle, resort, casual, premium apparel, swimwear, accessories, home-product, restaurant, and ecommerce brands.

• Ralph Lauren Corporate Office Headquarters
• Calvin Klein Corporate Office Headquarters
• Gap Corporate Office Headquarters
• Tommy Hilfiger Corporate Office Headquarters

Other apparel and lifestyle competitors include Nautica, Vineyard Vines, Southern Tide, Peter Millar, Faherty, Tori Richard, Reyn Spooner, and premium department-store brands.

Tommy Bahama Corporate Office FAQs

Where is Tommy Bahama headquarters?

Tommy Bahama Group, Inc. is headquartered at 400 Fairview Avenue North, Suite 488, Seattle, WA 98109.

What is the Tommy Bahama corporate office phone number?

The corporate main number associated with the Seattle headquarters is 1-206-622-8688.

What is the Tommy Bahama customer-service phone number?

Tommy Bahama Guest Services can be reached at 1-866-986-8282.

What are Tommy Bahama Guest Services hours?

Current published hours are 6:00 a.m.–5:00 p.m. Pacific Time, seven days a week.

Does Tommy Bahama have a customer-service email address?

Tommy Bahama does not currently display a general public Guest Services email address on its contact page. Use the official online contact form. Accessibility inquiries may be sent to ac***********@*********ma.com.

How do I contact Tommy Bahama from outside the United States?

International Guest Services can be reached at 1-206-905-2808.

How do I complain to Tommy Bahama corporate?

Begin with the store manager, restaurant manager, resort operator, retailer, licensed manufacturer, or Guest Services team that controls the issue. Ask for supervisor review and retain a case history. Written corporate correspondence may be sent to Tommy Bahama Group, Inc., 400 Fairview Avenue North, Suite 488, Seattle, WA 98109.

Can I return merchandise to Tommy Bahama headquarters?

No. Do not mail merchandise to the Seattle corporate office. Use the official prepaid return label or take eligible merchandise to a full-price Tommy Bahama store.

What is the Tommy Bahama return period?

Tommy Bahama generally accepts qualifying unworn, unwashed, or defective merchandise within 45 days of purchase.

Are Tommy Bahama mail returns free?

Qualifying U.S. and Canadian mail returns are currently free when the official Tommy Bahama prepaid label is used.

How long does a Tommy Bahama refund take?

Return processing may take up to seven business days after the merchandise reaches the return facility. A bank or payment provider may require additional time to post the credit.

Can I return an online Tommy Bahama order to a store?

Eligible online merchandise can generally be returned or exchanged at a Tommy Bahama full-price retail store. Bring the merchandise and order or receipt information.

Can I return a Tommy Bahama outlet purchase?

Outlet purchases are final sale under the current outlet policy. Certain unworn and unwashed items with the original receipt may be exchanged at an outlet within 30 days. Swimwear cannot be returned or exchanged.

Who handles a Tommy Bahama restaurant complaint?

Contact the restaurant or Marlin Bar manager first. If the issue remains unresolved, contact Tommy Bahama Guest Services and provide the restaurant, date, receipt, previous contacts, and requested resolution.

Is Grapefruit Basil operated by Tommy Bahama Guest Services?

Grapefruit Basil is associated with the Tommy Bahama Miramonte Resort & Spa. The resort operates through a licensing arrangement and separate hospitality management. Resort and restaurant complaints should begin with the property operator.

Who handles Tommy Bahama furniture or bedding complaints?

Some furniture, bedding, bath, fragrance, and home products are manufactured or distributed by licensees. Contact the retailer and the manufacturer or licensee identified on the product, warranty, packaging, or receipt.

Where can I use a Tommy Bahama gift card?

Gift cards are generally valid at participating Tommy Bahama stores and restaurants in the United States and Canada and on qualifying U.S. and Canadian orders at TommyBahama.com. They are generally not valid at resorts, Grapefruit Basil, the separate Home Store, or TommyBahamaFurniture.com.

Who issues Tommy Bahama gift cards?

Tommy Bahama gift cards are issued by Viewpoint Marketing, Inc.

Why is my Tommy Bahama Award Card not working?

Check the earning and redemption dates, minimum purchase, eligible location, country, product exclusions, Award number, and PIN. Contact Guest Services before expiration and request a case number when an eligible transaction is declined.

Who owns Tommy Bahama?

Tommy Bahama is owned by Oxford Industries, Inc., a publicly traded company listed on the New York Stock Exchange under the ticker OXM.

Who is the CEO of Tommy Bahama?

Douglas “Doug” Wood is Chief Executive Officer of Tommy Bahama.

How many Tommy Bahama locations are there?

Oxford Industries reported 168 Tommy Bahama locations as of May 2, 2026, including full-price stores, food-and-beverage locations, and outlets.

Does Tommy Bahama have a public Human Resources phone number?

A current dedicated general public HR number was not verified. Applicants should use the official careers page. Current employees should use internal Human Resources, management, payroll, benefits, or employee-relations resources.

Is the Seattle headquarters a Tommy Bahama retail store?

No. The Seattle headquarters is a corporate office and is not a regular store, restaurant, outlet, resort, or merchandise-return counter.

Official Tommy Bahama and Oxford Industries Resources

• Official Tommy Bahama website
• Tommy Bahama Guest Services contact form
• Tommy Bahama order status
• Tommy Bahama returns and exchanges
• Tommy Bahama shopping and ordering help
• Tommy Bahama store locator
• Tommy Bahama restaurants and Marlin Bars
• Tommy Bahama careers
• Tommy Bahama Privacy Policy
• Tommy Bahama Terms of Use
• Oxford Industries corporate website
• Oxford Industries corporate contact
• Oxford Industries Investor Relations
• Doug Wood executive biography

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com publishes corporate addresses, headquarters phone numbers, ownership and leadership information, facility distinctions, Customer Service routes, complaint guidance, and reader-review information for major companies and consumer brands.

For this Tommy Bahama page, we reviewed current official headquarters materials, Guest Services contacts and hours, return and outlet policies, order assistance, gift-card and promotional terms, store and restaurant resources, accessibility contacts, careers information, Oxford Industries filings, parent-company contacts, current leadership, location counts, licensing arrangements, resort distinctions, and the themes visible in current reader submissions.

CorporateOfficeHeadquarters.com is an independent information and review website and is not operated by Tommy Bahama Group, Inc., Oxford Industries, Inc., Viewpoint Marketing, Inc., any Tommy Bahama store, restaurant, Marlin Bar, resort, hotel operator, furniture company, bedding manufacturer, licensee, retailer, carrier, or payment provider.

Page Update Note

This page was updated on July 27, 2026 to verify the Seattle headquarters address; distinguish the corporate main number from Guest Services; add current Guest Services hours, international support, written contact, and accessibility information; remove the incorrect presentation of the corporate number as a direct Human Resources line; add current return, free return-label, store-return, outlet, refund, price-adjustment, gift-with-purchase, gift-card, and Award Card guidance; distinguish full-price stores, outlets, restaurants, Marlin Bars, licensed products, the Miramonte resort, and parent company Oxford Industries; update ownership, leadership, operating status, parent-company contact information, and the latest reported location count.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with Tommy Bahama Group, Inc., Oxford Industries, Inc., Viewpoint Marketing, Inc., any Tommy Bahama store, outlet, restaurant, Marlin Bar, resort, Grapefruit Basil, property operator, licensed manufacturer, furniture company, bedding company, retailer, shipping carrier, gift-card provider, payment processor, employee, or service provider.

This page is provided for informational, review, rating, feedback, and complaint purposes only. It is not legal, financial, medical, food-safety, allergy, warranty, product-liability, employment, shipping, hospitality, gift-card, or consumer-rights advice.

Corporate addresses, telephone numbers, leadership roles, location counts, Guest Services hours, return periods, outlet policies, promotional terms, gift-card restrictions, restaurant operations, resort operators, licensed manufacturers, employment resources, and escalation procedures can change. Verify important information through Tommy Bahama, Oxford Industries, the purchasing retailer, the store or restaurant involved, the resort operator, product manufacturer, carrier, or another appropriate official source.

Share Your Experience

Have you contacted a Tommy Bahama store manager, outlet, Guest Services representative, return team, restaurant manager, Marlin Bar, resort operator, licensed manufacturer, gift-card team, Human Resources contact, Oxford Industries, or the Seattle corporate office? Share your experience below and identify the general product, order, location, or service involved, the contact route used, and whether the concern was resolved.

Please do not publish a full order number, return tracking number, payment-card information, gift-card or Award Card number, PIN, hotel room number during a current stay, future travel dates, medical information, restaurant payment details, password, verification code, home address, private telephone number, personal email address, complete receipt, shipping label, employment record, or private employee information.

Comments containing spam, threats, discriminatory material, doxxing, impersonation, unsupported criminal accusations, copied private correspondence, confidential employment information, or sensitive personal data may be edited, withheld, or removed. Describe firsthand experiences accurately and distinguish documented events from opinions, assumptions, and information received from another person.