Reach Wegmans Corporate Office Headquarters 

Wegmans, Shopping. I didn’t want to do a “review” but it looks like this is all I have. I went to Wegmans in Chapel Hill NC to buy the “4 pack gallon jugs” of decent drinking water. Wegmans has the best!!! They are now wrapping up “6” now. No more 4 packs? It’s way too heavy!!! Can you please start offering the 4 packs again? I had a man in the parking lot see me struggling drop what he was doing to help me. I buy a lot because I live an hour away.

Wegmans,Wedding Day Request Denied. I ordered 12 bagels, 12 muffins, coffee and OJ to be picked up at 8:30 Am on the morning of my daughters wedding. The women in the wedding party were having their hair and make up done and we wanted to provide breakfast. When I ordered the breakfast –; I did not know just how heavy the traffic is in the Tysons Corner area of Northern Virginia. I called the store the night before our 8:30 Am pick up and asked if we could pick up at 7:30 Am instead and explained the reason why and the event. The store would not accommodate the request – which surprised me since it was such a small order. I shop at the Germantown location and have always been happy with the service. I told the person on the phone they just lost a customer. The day we picked up the order – we arrived about 8:15 A.m. and the Meals2Go parking spots were empty! We could not get cell service in the parking garage to either text or call. There was an attendant in the garage and he said he would bring me my order. He went into the store and came back out and said we were too early (by this time it was 8:20 or so). They finally came out with our food at 8:35 A.m. It was my daughters wedding day and this is the level of service that Wegmans provided. Never again will I order Meals2Go for any occasion.

Wegmans, Shame on you for being open Easter Sunday. I am sure your corporate employees were home with loved ones and hopefully most were able to attend church. Happy Easter. God is Love.

Wegman’s, Variety Organic Ice Cream. Hi, I shop at Wegmans every week and love to see the variety of certain organic products, my problem would be that you don’t carry your organic ice cream product in quarts (48 Onces) and only carry them pint size with not much options in flavor which is problematic when trying to plan out an ice cream birthday party and not having this option available to you. In addition, the price range for each pint is also a bit pricy. Wegman’s also doesn’tcarry other brands of organic ice cream which is disappointing. I hope that you can look into this and possibly add more options of quart size organic ice cream to your inventory as I believe this well add revenue to Wegmans.

Wegmans, Issues Accessing Account. I was trying to delete my account using my cellphone because I suspected there were issues with it. I followed all the steps, including entering my email, password, and verification code, which the site accepted. However, the system still wouldn’t let me reset my password. Just three weeks ago, I reset my account password and successfully purchased groceries, so this was confusing. I called the help center, and Erika asked for my phone number. She then told me the number didn’t match the name I provided and that my email wasn’t in the system. This didn’t make sense since I had recently updated my account and made a purchase. She also said my phone number was associated with my husband’s account and someone else’s account but refused to share the other individual’s name or email. I asked her to freeze my account or remove my number until the matter could be resolved. Manager Eve refused to take action and ended the call abruptly without resolving anything. I still haven’t received a follow-up, and the lack of professionalism and courtesy is extremely disappointing.