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Reach Xfinity Corporate Office Headquarters 

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Xfinity, a subsidiary of Comcast Corporation, is one of the largest providers of cable television, high-speed internet, phone, and home security services in the United States. Known for offering a wide range of telecommunications services, Xfinity serves millions of customers nationwide with innovative entertainment options, fast internet, and reliable connectivity. The company continues to expand its services, including Xfinity Mobile, to provide integrated communication solutions for consumers.


How to Reach Xfinity Corporate Office

For business inquiries, customer support, or service questions, you can contact Xfinity’s Corporate Office using the following details:

  • 🔍 Xfinity Corporate Phone Number: +1-215-286-1700 for general inquiries
  • 📞 Customer Support: Reach Xfinity customer service by calling 1-800-XFINITY (1-800-934-6489) for assistance with TV, internet, phone, or mobile services.
  • 📞 Complaints Department: 1-800-266-2278
  • 🕒 Office Hours: Monday through Friday, from 8:00 AM to 5:00 PM EST
  • 📍 Corporate Address: Comcast Center, 1701 JFK Boulevard, Philadelphia, PA 19103, USA
  • 🌐 Website: https://www.xfinity.com/

Xfinity’s Corporate Structure and Operations

Xfinity operates as the consumer telecommunications and entertainment brand of Comcast, delivering a wide array of services that include cable TV, internet, home phone, and mobile plans. Key aspects of their operations include:

  • 📺 Cable TV and Streaming: Providing cable television and streaming options with Xfinity X1, offering DVR capabilities, on-demand programming, and access to popular streaming services.
  • 🌐 High-Speed Internet: Offering internet plans with speeds ranging from basic broadband to gigabit connections for homes and businesses.
  • 📱 Xfinity Mobile: Providing mobile phone service using the Verizon network, with options for unlimited data or pay-by-the-gig plans.
  • 🏠 Home Security and Automation: Offering Xfinity Home, a complete security and home automation service with smart devices, cameras, and monitoring.

Xfinity competes with other telecommunications giants such as Verizon, Cox, Optimum, AT&T, and Spectrum. With its focus on innovation, customer satisfaction, and offering integrated services, Xfinity has established itself as a leading telecommunications provider.


Common Concerns and Feedback

Customers appreciate Xfinity for its:

  • 📺 Range of Services: Offering a wide selection of TV channels, internet speeds, and flexible mobile plans to suit individual and family needs.
  • 📱 High-Speed Internet: Reliable and fast internet service for streaming, gaming, and working from home.
  • 📞 Customer Service: Responsive customer service that helps resolve billing, technical, and service issues quickly.

However, some common concerns and complaints include:

  • 💵 Pricing and Fees: Feedback regarding high costs, unexpected fees, and promotional prices that increase after the initial contract period.
  • 📞 Wait Times: Occasional reports of long wait times for customer support, particularly during peak periods or when experiencing service outages.
  • Service Interruptions: Complaints about sporadic service interruptions or slow internet speeds during high-usage periods.

Sharing your feedback helps Xfinity improve its services and assists others in making informed decisions about their telecommunications and entertainment needs.


Frequently Asked Questions (FAQs)

Q1: How can I manage my Xfinity account online? You can manage your account, pay your bill, and track your data usage through the Xfinity My Account app or by logging into your account on the official website.

Q2: How do I troubleshoot my Xfinity internet connection? You can troubleshoot internet issues by restarting your modem or gateway, using the Xfinity My Account app to diagnose issues, or by calling Xfinity customer service for assistance.

Q3: Does Xfinity offer flexible payment options? Yes, Xfinity offers flexible payment plans and options such as auto-pay and paperless billing. You can explore your billing and payment options in the My Account section online or through the app.

Q4: How can I apply for a job at Xfinity? You can view job openings and apply through the Careers section of the Comcast website.

Q5: Does Xfinity offer bundling options for services? Yes, Xfinity offers bundle deals where customers can combine TV, internet, home phone, and mobile services for discounts and added convenience. Check the website for current promotions and packages.


Share Your Experience with Xfinity

If you’ve used Xfinity’s services or interacted with their corporate office, we encourage you to share your experiences:

  • Rate the Company: Provide a rating from 1 to 5 stars based on your experience.
  • ✍️ Write a Review: Offer detailed feedback about your interactions with Xfinity’s products, services, or customer support.
  • 📷 Upload Photos: Include images to give a visual perspective of your experience.

Your input is valuable! Share your experiences with Xfinity to help others make informed decisions about their telecommunications and entertainment options.


Disclaimer

CorporateOfficeHeadquarters.com is an independent platform providing corporate contact information and a space for users to leave reviews about their experiences with corporate offices. This website is not affiliated with Comcast or Xfinity. The information and reviews are services offered by CorporateOfficeHeadquarters.com.

Xfinity Corporate Office HQ

Map and Directions to Xfinity Home Office

Xfinity Unresolved Billing Issues

April 11, 2025

Xfinity, A new account number for me was sent to my bank for billing. I called the Xfinity/Comcast customer service, and they were useless. They kept saying that account numbers cannot be changed, they could not give me an explanation or a reason. I have been a customer over 25 years, and the service is getting worse and more expensive. I want someone that can actually check with accounting and see what happened and give me an explanation. I do not want to hear that we do not change account numbers. I received notification from my bank of the change. Comcast sent the change notification to my bank, but they say they can find no reason for it. Please Help Me Get This Solved. I was on the phone with them for 90 minutes and no solution.

Dorothy A Medley

Xfinity Disappointing Customer Service

April 10, 2025

Xfinity, I was shocked how bad your customer service has become. After being transferred, hung up on troubleshooting a service call was scheduled for phone service.. I realized I had a dr.appt. so I canceled the call online. Would reschedule after checking my schedule. In the meantime only to find they disconnected my phone service. I did not authorize. Xfinity reps don’t speak English well, don’t understand different services. Horrible then they tell me than it can be restored 24 hours. I finely got a rep who used to he a tech and he got my service back on. I am a senior I had to use my TracFone using up all my minutes. I had to call family members etc.to advise them I had no phone. Besides the inconvenience no one offered any compensation for my cell phone or your horrible customer service. If Verizon was in our building I would gladly switch. I asked for a supervisor multiple times no one is ever avail frankly I don’t know how you stay in business.

Barbara Mazur

Xfinity Excellent Customer Service

April 10, 2025

Xfinity, 4/10/25 Call with Mary. Hoping this makes it to the appropriate team to notify Mary’s manager. We’ve been Xfinity customers for many years now and have had less than optimal customer service experiences when calling in for help. My phone call today with Mary was the best call I’ve had with your company, ever. She was extremely knowledgeable, caring, polite, and thorough. Please let her manager know that he/she is very lucky to have Mary on their team.

Robyn D.

Xfinity Comcast Meridianville AL Disappointing Issues

March 28, 2025

Xfinity, Installation of Cable services in our Community. Comcast is currently installing cabling in the Pikes Ridge, Meridianville, ALCommunity, and their actions have been unacceptable. Workers have reportedly defecated in homeowners’ yards, left trash scattered around, and caused property damage—all at the homeowners’ expense. Furthermore, the lack of communication is highly unprofessional; none of the workers can speak English or provide homeowners with any relevant details about the job being conducted. This blatant disregard for our community and property is unacceptable. As a result, none of the homeowners will be switching to Comcast services, given their failure to respect and properly handle this project. Immediate intervention and accountability are needed to address these issues.

Nicole Warner

Xfinity Disappointing Customer Service

March 24, 2025

Xfinity, System upgrade caused many cable-internet issues. All of March I have had horrible tv service pixalation on all channels..sporadic internet 4 techs have been out… and work crews for neighbor. 3/24 possible fix of new nods. Other issue Xfinity charged me for techs coming out when it was there issues. I believe I deserve refunded.

Amee
Corporate Office Headquarters