First Convenience Bank Corporate Office: Headquarters, Phone & Complaints 

First Convenience Bank is the in-store banking division of First National Bank Texas. The bank is headquartered in Killeen, Texas, and provides checking and savings accounts, debit and credit cards, loans, business banking, online banking, and other financial services.

First Convenience Bank Corporate Office and Contact Information

• Bank: First Convenience Bank
• Legal Bank: First National Bank Texas
• Headquarters Address: 901 E Central Texas Expy, Killeen, TX 76541
• Correspondence Address: First National Bank Texas or First Convenience Bank, Attention: Correspondence, PO Box 937, Killeen, TX 76540-0937
• First Convenience Bank Customer Service: 1-800-903-7490
• First National Bank Texas Customer Service: 1-254-554-6699 or 1-800-677-9801
• Routing Number: 111906271
• Official Website: www.1stnb.com
• Customer Support: First Convenience Bank Contact Page
• Branch Locator: Find a Branch or ATM

Where Is First Convenience Bank Headquarters?

First Convenience Bank’s current official headquarters page lists:

This location is also a full-service branch with lobby, drive-through, ATM, and coin-machine services. The bank currently lists lobby hours of 9:00 a.m. to 5:00 p.m. Monday through Friday. Drive-through hours are 7:30 a.m. to 6:00 p.m. Monday through Friday and 9:00 a.m. to 1:00 p.m. Saturday. It is closed Sunday.

Older corporate-office listings may show 2201 Trimmier Road in Killeen. However, the bank’s current headquarters page identifies 901 E Central Texas Expressway as its headquarters. Customers should verify the destination through the official bank website before visiting.

Written correspondence should be mailed to PO Box 937, Killeen, TX 76540-0937 instead of assuming that the headquarters branch processes every type of document.

Choose the Correct First Convenience Bank Contact Route

Customer Support is currently available Monday through Friday from 9:00 a.m. to 8:00 p.m. and Saturday from 10:00 a.m. to 5:00 p.m. Central Time. Live Chat is available Monday through Friday from 9:00 a.m. to 6:00 p.m. and Saturday from 10:00 a.m. to 5:00 p.m. Central Time.

Complaints, Fraud, and Dispute Resolution

Customers with an account complaint should begin with First Convenience Bank customer service, secure messaging, Live Chat, or the branch involved. The following steps can help create a clear record of the complaint:

1. Explain what happened and identify the account, transaction, branch, or service involved without sharing unnecessary sensitive information.
2. State the specific resolution being requested.
3. Keep the dates of calls, representatives’ names, transaction information, receipts, letters, and previous responses.
4. Request a claim, dispute, complaint, or reference number.
5. If the first representative cannot resolve the concern, ask for a supervisor, branch manager, Dispute Resolution specialist, or the department responsible for the account.
6. Request the decision and explanation in writing when possible.

First Convenience Bank instructs customers to report unauthorized debit activity promptly. Its Dispute Resolution specialists are currently available Monday through Friday from 8:30 a.m. to 4:30 p.m. Customers may call 1-800-903-7490, select option 2, and then select option 4.

About First Convenience Bank

First Convenience Bank is an in-store banking division of First National Bank Texas. First National Bank Texas was founded in Killeen in 1901 and operates under the holding company First Community Bancshares, Inc.

The organization operates more than 340 locations across Texas, Arizona, Arkansas, and New Mexico. Many First Convenience Bank branches are located inside Walmart, H-E-B, Kroger, and other retail stores, although available services and hours vary by location.

Products and services may include:

• Checking and savings accounts
• Certificates of deposit and IRAs
• Debit and credit cards
• Personal, automobile, home-equity, mortgage, and business loans
• Online and mobile banking
• Business checking and treasury-management services
• Insurance products

First National Bank Texas is FDIC-insured. Deposit-insurance coverage is subject to FDIC limits, ownership categories, and other applicable rules.

Competitors and Related Corporate Office Pages

First Convenience Bank competes with national banks, regional banks, community banks, credit unions, and online financial institutions. Relevant competitors include:

• Bank of America Corporate Office
• Wells Fargo Corporate Office
• Chase Bank Corporate Office
• PNC Bank Corporate Office
• Regions Bank Corporate Office

First Convenience Bank differentiates itself through branches located inside frequently visited retail stores, extended hours at many locations, community banking services, and online and mobile account access.

First Convenience Bank Reviews and Complaints

There were no published reader reviews on this CorporateOfficeHeadquarters.com page when it was last checked. Customers are invited to share firsthand experiences involving First Convenience Bank’s branches, account service, fees, deposits, debit cards, loans, online banking, fraud claims, dispute handling, or complaint resolution.

A useful review should explain:

• The type of account or service involved
• The approximate date and branch or support channel used
• What occurred
• How customer service responded
• Whether the matter was resolved
• What improvement or resolution is being requested

Do not include private financial or identifying information in a public review.

Frequently Asked Questions

Where is First Convenience Bank headquarters?

The bank’s official headquarters page lists 901 E Central Texas Expy, Killeen, TX 76541.

What is the First Convenience Bank corporate phone number?

First Convenience Bank directs customers to 1-800-903-7490. The numbers 1-254-554-6699 and 1-800-677-9801 are published for First National Bank Texas.

What is the First Convenience Bank mailing address?

Send general correspondence to First National Bank Texas or First Convenience Bank, Attention: Correspondence, PO Box 937, Killeen, TX 76540-0937.

What are First Convenience Bank customer-service hours?

Customer Support is currently available Monday through Friday from 9:00 a.m. to 8:00 p.m. and Saturday from 10:00 a.m. to 5:00 p.m. Central Time.

What is the First Convenience Bank routing number?

The routing number published for First National Bank Texas and First Convenience Bank is 111906271. Customers should confirm routing and account information through secure banking before initiating a transfer or direct deposit.

How do I report unauthorized debit activity?

Call 1-800-903-7490, select option 2, and then select option 4. Customers can also send a secure message through Digital Banking.

Is First Convenience Bank a separate bank?

First Convenience Bank operates as an in-store banking division of First National Bank Texas.

How can I find First Convenience Bank hours near me?

Use the bank’s official locator. Hours and available services vary by branch.

How do I apply for a First Convenience Bank job?

Visit the FNBT and FCB careers portal to search current openings.

Official First Convenience Bank Resources

• First National Bank Texas and First Convenience Bank Website
• Customer Support and Contact Information
• Official Headquarters Listing
• Live Chat
• Branch and ATM Locator
• Dispute Resolution
• Fraud Prevention
• Official Routing Number Information
• FNBT and FCB Careers

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com has helped consumers locate corporate addresses, headquarters phone numbers, customer-service contacts, complaint resources, and company information since 2004. Corporate contact information and service procedures can change, so readers should verify account-specific instructions directly with First Convenience Bank before mailing documents or sharing financial information.

Disclaimer

CorporateOfficeHeadquarters.com is an independent consumer-information website and is not affiliated with, endorsed by, or sponsored by First Convenience Bank, First National Bank Texas, First Community Bancshares, Inc., the FDIC, the OCC, or the CFPB. This page is for informational and consumer-feedback purposes only and does not provide financial or legal advice.

Page Update Note

This page was updated on August 25, 2026, to replace the older Trimmier Road listing with the headquarters address currently published by the bank, clarify the correspondence address and customer-service numbers, add current support hours, provide fraud and dispute routes, and update official resources.