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AdventHealth ER. Mid Provider was very unprofessional Mid Provider. On 1/27/25. We, arrived at the ER about 3:30 pm. Waited more than 5 hours to get a room. Finally once in the room, the patient needed a rectal exam because of bleeding. The Mid Provider, stood in front of the room several times, speaking loudly in Spanish, telling the other nurse dressed in pink who also stated that she would not do it today, that she didn’t want to do the procedure. They talked for approximately 45 minutes about personal things, unaware that I knew Spanish. It was past midnight by then. The tech that would assist her came and noticed them in their conversation and walked away, only to return about half an hour later. She (Mid Provider) then came into the room to do the rectal exam and I told her “well I guess you had to do it anyway”. She then realized that I had heard their conversation and got very upset. She raised her voice denying what she had discussed with the other nurse. She said I was nosey and lying. We got into an argument because I told her that her job was to take care of the patients instead of talking personal things with the nurse for 45 minutes. She then yelled in the hallway to get security. I told her to bring them. She then took her gloves off and said she wouldn’t do the procedure and the doctor would do it himself, then left the room talking loudly and discussing it with all the people in the hallway. Well we waited about another two hours before the Doctor came to do the exam and give us the results of all the tests. I am very upset that a person with that position could be so disrespectful, uncaring about the patients health, who is very sick and act like a ghetto person talking to me as if we were in the street, not in a hospital with a sick patient. She shouldn’t be working there if she doesn’t care about the patients and their well being. I took a picture of the board with their names. I also want to commend the tech person who was very professional and amicable. I also want to stress that for me Advent Health Hospital is the best that I’ve gone to in my 24 years of living in Florida. And I’m surprised that they would employ someone who is uncaring and unfit for that position. Thank you! I would hope that I get a response and the person reprimanded.