Reach Out To American Family Insurance Corporate Office – Review and Complaints 

I was charged for gap insurance I did not authorize as I purchased this through my dealer. When I told My agent she told me if I wasn’t happy I could go elsewhere. Is this a way to treat a customer of over 40 years paying premiums of over $5000 annually? Called AmFm to complain and was transferred to VM called back put on hold for over 38 minutes and still could not speak to a person in a position to affect change.