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  • Apria Healthcare Corporate Office, Headquarters & Phone Number

Apria Healthcare Corporate Office, Headquarters & Phone Number 

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Apria Healthcare is a home healthcare equipment and clinical support company serving patients who use respiratory therapy, oxygen equipment, sleep apnea supplies, wound therapy products, pharmacy services, and other durable medical equipment. People often search for the Apria Healthcare corporate office when they need the headquarters address, a corporate phone number, patient satisfaction contact information, billing help, or a way to escalate an unresolved complaint.

Apria Healthcare Corporate Office and Headquarters Contact Information

  • Company Name: Apria Healthcare LLC / Apria Healthcare Group LLC
  • Apria Corporate Office Address: 26220 Enterprise Court, Lake Forest, CA 92630, USA
  • Parent Company: Accendra Health, Inc.
  • Parent Company Address: 4435 Waterfront Drive, Suite 300, Glen Allen, VA 23060, USA
  • Apria Main Healthcare Phone Number: 1-888-492-7742
  • Apria Patient Satisfaction: 1-800-260-8808
  • Apria Billing Support: 1-866-505-6365
  • Accendra Health Parent Company Phone: 1-804-277-4304
  • Official Website: apria.com
  • Official Contact Page: Apria Contact Us

The old Apria Healthcare corporate office listing used 1-800-277-4288. Because Apria’s current official contact page now lists 1-888-492-7742 as the main Apria Healthcare phone number, customers should start with the current official number rather than relying on older directory listings.

Apria Headquarters and Parent Company Update

Apria Healthcare has long been associated with Lake Forest, California, and the Lake Forest address remains important for Apria corporate office and compliance-related searches. Apria is now part of Accendra Health, Inc., the company formerly known as Owens & Minor, Inc. Accendra Health continues to operate the Apria and Byram Healthcare brands.

This ownership update matters because some users may still search for Owens & Minor, Apria Healthcare Group, Apria Healthcare LLC, or Accendra Health when trying to identify the correct parent company. For most patient service, billing, equipment, delivery, and supply issues, Apria’s own customer contact routes are still the best starting point. Parent-company contact information is more appropriate for investor, corporate, compliance, or higher-level escalation questions.

Choose the Correct Apria Support Route

Apria has several support paths. Choosing the right one can help route the issue more quickly:

  • General Apria service or new orders: Call 1-888-492-7742 or use the official Apria contact page.
  • Safety or quality-of-care concerns: Contact the local Apria branch first. If unresolved, contact Apria Patient Satisfaction at 1-800-260-8808.
  • Billing questions: Call Apria Billing Support at 1-866-505-6365.
  • CPAP supplies: Apria lists a CPAP supplies support route at 1-877-265-2426.
  • Oxygen delivery or equipment issues: Start with Apria’s main number or your local Apria branch. For urgent medical symptoms, call your healthcare provider or emergency services, not the corporate office.
  • Corporate or parent-company matters: Use Accendra Health’s parent-company contact information only when the issue is not a normal patient-service matter.

What to Have Before Contacting Apria Corporate Office

  • Patient name and account number, if available
  • Order number, invoice number, delivery tracking details, or billing statement
  • Doctor, clinic, insurer, or referring provider information
  • Local Apria branch location involved
  • Dates and times of calls, deliveries, missed appointments, or billing notices
  • Photos of incorrect supplies, damaged equipment, delivery notes, or invoices when relevant
  • A short, specific explanation of the resolution you are requesting

How to Escalate an Apria Healthcare Complaint

Start with the department closest to the issue. For example, delivery and equipment concerns should usually begin with the local Apria branch or the main Apria Healthcare number. Billing disputes should begin with Apria Billing Support. Safety or quality-of-care concerns should be reported to the local Apria branch and then escalated to Patient Satisfaction if the concern is not resolved.

When escalating, keep your complaint specific and documented. Include the product or service involved, the local branch, the date of service, who you spoke with, and what has already been attempted. If the issue involves insurance coverage, contact your insurance plan as well because durable medical equipment billing often depends on authorization, plan rules, deductibles, copays, and medical documentation.

For serious healthcare access, discrimination, privacy, Medicare, Medicaid, or state-licensed provider concerns, customers may also need to contact the appropriate government or insurance regulator. Apria’s corporate office is not a substitute for emergency medical care, a physician’s instruction, a state health complaint process, or a health-plan appeal.

Common Reasons Customers Contact Apria Corporate Office

  • Questions about the Apria Healthcare corporate office address or headquarters
  • Problems reaching Apria customer support
  • Incorrect CPAP, oxygen, respiratory, or wound therapy supplies
  • Missed equipment deliveries or pickup appointments
  • Billing disputes, insurance balances, rental equipment charges, or credit card concerns
  • Complaints about a local Apria branch
  • Safety or quality-of-care concerns
  • Requests to transfer records or switch durable medical equipment providers
  • Parent-company, compliance, or executive escalation questions

Healthcare, Safety, and Regulatory Complaint Guidance

Because Apria provides home medical equipment and related support, complaints can sometimes involve healthcare, safety, insurance, Medicare, Medicaid, or patient-rights issues. If the matter involves symptoms, equipment failure affecting breathing, oxygen therapy, or another urgent health concern, contact your physician, local emergency services, or the appropriate medical professional immediately.

For quality-of-care concerns, Apria directs patients to report the concern to the local Apria branch first and then to Patient Satisfaction if unresolved. For Medicare coverage questions, customers may also contact Medicare directly. For discrimination or civil-rights concerns, Apria’s nondiscrimination information points patients to the U.S. Department of Health and Human Services Office for Civil Rights. Your state health department, insurance department, Medicaid office, or attorney general may also have a complaint process depending on the issue.

Apria Healthcare Reviews and Complaints

Current reader-submitted COH reviews for Apria Healthcare include individual complaints about incorrect supplies, CPAP supply problems, delivery scheduling, billing or card charges, difficulty reaching support, and unresolved local branch issues. These comments reflect individual customer experiences and may vary by location, insurance plan, product category, local branch, and timing.

If you leave an Apria review below, include the local branch or city, the equipment or service involved, whether the issue was billing, delivery, supplies, oxygen, CPAP, wound care, or pharmacy-related, and whether you contacted the local branch, Patient Satisfaction, billing department, insurer, or corporate office.

About Apria Healthcare

Apria Healthcare provides home medical equipment and clinical support across the United States. Its services include respiratory care, sleep apnea equipment and supplies, oxygen therapy, pharmacy services, negative pressure wound therapy, diabetes-related product routing through Byram Healthcare, and other home healthcare products. Apria serves patients through a national network of branch locations, online tools, provider referrals, and insurance-based ordering systems.

Competitors and Related Corporate Office Pages

Apria operates in the home healthcare, respiratory care, and durable medical equipment market. Customers researching Apria may also compare related healthcare and medical supply companies such as Lincare, Rotech Healthcare, AdaptHealth, Byram Healthcare, and Medline. On COH, related healthcare and medical pages include Medline corporate office, Cigna corporate office, and UnitedHealthcare corporate office. Customers with pharmacy or retail healthcare issues may also compare corporate office pages for CVS and Walgreens when relevant.

Related Resources

Frequently Asked Questions About Apria Healthcare Corporate Office

Where is Apria Healthcare corporate office?

Apria Healthcare’s corporate office has been listed at 26220 Enterprise Court, Lake Forest, CA 92630. Apria is now part of Accendra Health, whose parent-company contact page lists 4435 Waterfront Drive, Suite 300, Glen Allen, VA 23060.

What is Apria Healthcare’s main phone number?

Apria’s current official main healthcare phone number is 1-888-492-7742. Older listings may show 1-800-277-4288, but Apria’s current official contact page points customers to 1-888-492-7742.

How do I contact Apria Patient Satisfaction?

Apria lists Patient Satisfaction at 1-800-260-8808 for unresolved safety or quality-of-care concerns after contacting the local Apria branch.

How do I contact Apria about billing?

Apria Billing Support can be reached at 1-866-505-6365. Customers should also review their insurance explanation of benefits and contact their insurer for coverage questions.

Who owns Apria Healthcare?

Apria Healthcare is part of Accendra Health, Inc., the company formerly known as Owens & Minor, Inc. Accendra Health continues to operate the Apria and Byram Healthcare brands.

Can Apria corporate office resolve local branch complaints?

Corporate or Patient Satisfaction may help escalate unresolved issues, but many complaints still begin with the local Apria branch because delivery, pickup, equipment, and supply issues are often location-specific.

What should I do if my Apria equipment issue is urgent?

If the issue affects breathing, oxygen use, a serious medical condition, or immediate safety, contact your doctor, emergency services, or the appropriate medical professional. Do not wait for a corporate office response for urgent medical issues.

Why Trust CorporateOfficeHeadquarters.com?

CorporateOfficeHeadquarters.com provides corporate office, headquarters, phone number, address, complaint-route, and review information for major companies. We focus on helping readers identify the correct corporate contact path while separating company-provided information from reader-submitted reviews and complaints.

Page Update Note

This Apria Healthcare corporate office page was reviewed and updated on June 29, 2026 to reflect the current Apria main phone number, Patient Satisfaction route, billing support number, Accendra Health parent-company information, complaint escalation guidance, and current COH reader review themes.

Disclaimer

CorporateOfficeHeadquarters.com is not affiliated with Apria Healthcare LLC, Apria Healthcare Group LLC, Accendra Health, Inc., or any related company. This page is for informational purposes only. For medical, insurance, billing, privacy, legal, or safety concerns, use the official company, healthcare provider, insurance, government, or regulatory channels that apply to your situation.

Share Your Experience

Have you contacted Apria Healthcare corporate office, Patient Satisfaction, billing support, a local branch, or Accendra Health? Share your experience below. Include the branch location, equipment or service involved, support route used, and whether your issue was resolved.

April Fife WA Disappointing Experience

May 9, 2025

Apria, On May 9th at approximately 12:00 p.m. I called Apria to explain to them that the last two orders I had received from them had been the wrong orders I spoke to a woman named Shannon and I explained to her that I needed a face mask for my oxygen concentrator because I’m on oxygen 24/7. She put me on hold for approximately 5 minutes and she came back she said she had ordered the mask and was being FedEx to me, I then told her that I just needed to make sure she understood and she said and interrupted me, and said well hurry up I’ve got other people on the line so what else do you need, I then replied I would like to speak to a supervisor and she said okay well now you get no mask and you can call back later and hung up on me. It took me 2 hours of trying to contact her and continually getting hung up on in the Fife Washington office, then I spoke to my in-home health care provider who comes in every day to take care of me and she had to physically go down there because she tried to call and as soon as she mentioned my name Shannon hung up on her more than once then when she called back I think it was the third time Shannon said she was having problems with the phone. So then my health care provider went down there and spoke to Ashley who was extremely professional and extremely polite she is the manager of the Fife office and and asked her if she was having problems with the phone she said not that she knew of and then my health provider explained to her the situation. And the manager apologized and said she was sorry about what had happened but this is unacceptable this is my life and I’m tired oxygen 24/7 so when someone hangs up on you and you’re asking for supplies that help you breathe and live and they hung up on you like it’s some little childish game it’s ridiculous her name is Shannon she works out of the Fife Washington office and I am probably not the only one she has done this to you need to be aware and if something was to have happened to me you would now be liable because I am informed you of the situation if this continuous I have already filed a complaint with the attorney general the DSHS adult protective services and the Washington State medical quality assurance. I have also called my insurance company and complain about apria and the things that I have had to experience with this company. So I have no problems lodging complaints and I will continue to complain until someone does something. And I really think they need to fire this girl she has no understanding of what she’s doing, what she does could be detrimental to someone.

T B

Apria Disappointing Credit Card Charge

May 7, 2025

Apria, Incompetent Company!! Would give Zero stars if I could. They caused the most stress when trying to get over my wound. They have now charged my credit card without sending bill! Will be disputing the charge and filing a complaint with the BBB. Will also cancel my card so they can no longer have access!! What Reputable Company Engages In This Type Of Business??! Worst Company Ever!!!!!

N L

Apria Disappointing Scheduling and Delivery Issues

April 22, 2025

Apria, Terrible delivery/ scheduling service. I have scheduled a delivery for a product 4 times in a row. In the last month, and each time they tell me that it’s going to be delivered and then it has not been delivered. The scheduling department tells me that it’s going to be delivered on a certain day. And then I find out that it is not delivered and it is not in their system. And they tell me it was. I have also checked the servants online. To verify when it will be delivered and it’ll tell me that it’s not scheduled even though on the phone I was told that it was.

C G

Apria Disappointing Experience

April 1, 2025

Apria, Very poorly run business. Through first hand knowledge, the employees are treated very poor and they are overworked, working up to 14 hours a day. The information they receive to make deliveries is wrong most of the time. The pay is not good and they treat employees terribly.

A

April Disappointing Customer Service

March 27, 2025

Apria, No Customer Service! I have been on a CPAP since August 2024 with Apria. My doctor’s prescription sent me to Apria. It has been a disappointment from the beginning. First, they just hand you the equipment, fit it, show you how it works and give you a maintenance schedule to follow. There is no follow-up unless you go back to them. I struggled so I went back, and they gave me a new mask to try. I also contacted corporate Apria and requested an automatic supply replacement every 3 months. This is where they send you the needed supplies when they are needing replaced. The first order was to arrive in 3 months. At 4 months I called them because the supplies never came. They told me the supplies were going to be shipped that day. I received the supplies, but the mask was incorrect. I called and told them I got the wrong masks; the customer service person told me to modify the mask I had gotten, and it would work. I knew that was impossible because the modification he wanted me to do was not possible. I just called in again, got a different person and they sent me the correct masks. Now another 3 months have gone by, still no follow-ups and my supplies still did not show up. The series of supplies this time should have contained the 3-month replacements plus the 6-month replacement. I called again and this customer service person told me yes, I should have been sent supplies, but she did not know why they had not been sent and would look into it. Now I had enough, I called the local Apria, who does not have supplies, who just orders them. They told me to just call them when I need supplies, and they would place the order. I said this was unacceptable and Apria said they would supply it automatically. I inquired about when my CPAP machine will be paid off. Unfortunately, I have three months left then I own it. Today I called back and after a 30-minute wait I got customer service and asked for verification of an order coming. They said an order is coming but for a second time it will be the wrong mask. I tried to discuss getting the correct mask sent but customer service was very confused so I will wait for the order to come and handle then because I am not sure what they exactly sent. I then sent an email about all this to Apria Support but have never gotten a reply. So not to waste my money I am going to get by for 3 more months. Then it is time to put this Apria CPAP supply company behind me. So, this is my experience. Maybe if you have a local Apria that carries supplies your luck will be better but if you must go to the corporate office good luck even more.

R L
Corporate Office Headquarters